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81
Once an assistance request is made, it will typically
take less than one minute until contact is made
with an operator. During voice communication the
following messages will alternately toggle on the
display:
❑
CID XXXXXXXXXX
❑
LAT XXXXXXXXXX
❑
LON XXXXXXXXXX
❑
HDG XX
These messages respectively are the customer
identification number, vehicle latitude, vehicle
longitude and heading. Under special circumstances,
the operator may ask you to read the information
being displayed on the Message Center.
If vehicle messages are being displayed on the
Message Center (low washer fluid, low oil, door
ajar, etc.), they must be cleared in order to view
the LINCOLN RESCU messages. To clear the
vehicle messages, press the Message Center RESET
button, which is located to the right of the display.
Continue pressing the button until all vehicle
messages are cleared.
Automatic Redial
As described previously, when an assistance request
is made, the vehicle’s cellular phone automatically
dials the Lincoln Security Response Center’s central
computer and attempts to send an electronic data
message. Occasionally, it can be difficult for the
computer to recognize the message if the cellular
connection is weak or noisy. If the transmission of
the message is unsuccessful, the data call will be
terminated and the message “REDIAL IN
PROGRESS” will be displayed on the Message
Center. A second call will automatically be placed
which bypasses the response center’s computer and
is forwarded directly to an operator.
File:05fncfc.ex
Update:Fri Sep 6 14:53:57 1996
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