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33
SMART FUNCTIONS
EN
• The voice assistant control window
automatically displays “
Go ahead, I’m
listening.
” and enters the ready mode.
2
Clearly issue your command.
• Example:
Open the refrigerator door.
NOTE
• Voice assistant supports English commands
only, so it will not be responded to other than
English language.
• To issue a new voice command, say, “
Hi, LG
” or
move away from the appliance and then move
close again (within 1 m).
• If the voice command is not recognized, the
voice assistant function exits the standby mode.
Smart Diagnosis
This feature is only available on models with the
c
or
d
logo.
NOTE
• For reasons not attributable to LGE’s negligence,
the service may not operate due to external
factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
Using LG ThinQ to Diagnose
Issues
If you experience a problem with your Wi-Fi
equipped appliance, it can transmit
troubleshooting data to a smartphone using the
LG ThinQ
application.
• Launch the
LG ThinQ
application and select the
Smart Diagnosis
feature in the menu. Follow
the instructions provided in the
LG ThinQ
application.
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the
LG ThinQ
application and select the
Smart Diagnosis
feature in the menu. Follow
the instructions for audible diagnosis provided
in the
LG ThinQ
application.
1
Press the
Lock
button to activate the lock
function.
• If the display has been locked for over 5
minutes, you must deactivate the lock and
then reactivate it.
2
Open the fridge door and then hold the phone
on the upper right speaker hole.
• Position the phone so that its microphone is
aligned with the speaker hole.
3
Press and hold the
Freezer Drawer
button for
three seconds or longer while holding your
phone to the speaker until the data transfer is
complete.
• The diagnosis sound is generated after
around 3 seconds.
4
After the data transfer is complete, the
diagnosis will be displayed in the application.
NOTE
• For best results, do not move the phone while
the tones are being transmitted.
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