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100
FAQ
Category Sub-Category Question Answer
Recovery
Solution
Factory Reset
How can I perform a
factory reset if I can’t
access the phone’s
setting menu?
How to perform a factory reset:
1. Turn the power off.
2. Press and hold the following keys at
the same time: Volume Down Key
+ Power/Lock Key .
3. Release the Power/Lock Key
for a brief second when the LG logo
is displayed. Then immediately press
and hold it again.
4. Release all of the keys when the
Factory data reset screen is
displayed.
5. Press the Volume Keys
to
highlight Yes , then press the Power/
Lock Key
to continue.
6. Press the Volume Keys
to
highlight Yes once more, then press
the Power/Lock Key
to
confirm.
7. The phone will perform a factory
reset and reboot to your Startup
wizard.
Attention:
If a factory reset is performed, all
installed applications and user data will
be erased. Please remember to back
up any important data before
performing a factory reset.
Battery
installing
Phone locked up and
does not function
Remove the battery and install it to
restart your phone again. (similar to
how you may restart your PC/
computer).
Power Reset
In the case of a malfunction or lock up
error, press and hold the Power/Lock
Key for 8 seconds to reset the phone.
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