Warranty terms & conditions
Warranty Information
This product has a limited 1 year warranty in North America and Australia.
For information on warranty periods in other regions, please contact your reseller or SilverStone authorized distributor.
1. Product component defects or damages resulted from defective production is covered under warranty.
Defects or damages with the following conditions will be fixed or replaced under SilverStone
Technology’s jurisdiction.t
a) Usage in accordance with instructions provided in this manual, with no misuse, overuse, or other
inappropriate actions.
b) Damage not caused by natural disaster (thunder, fire, earthquake, flood, salt, wind, insect, animals, etc…)
c) Product is not disassembled, modified, or fixed. Components not disassembled or replaced.
d) Warranty mark/stickers are not removed or broken.
Loss or damages resulted from conditions other than ones listed above are not covered under warranty.
2. Under warranty, SilverStone Technology’s maximum liability is limited to the current market value for
the product (depreciated value, excluding shipping, handling, and other fees). SilverStone Technology
is not responsible for other damages or loss associated with the use of product.
3. Under warranty, SilverStone Technology is obligated to repair or replace its defective products. Under
no circumstances will SilverStone Technology be liable for damages in connection with the sale,
purchase, or use including but not limited to loss of data, loss of business, loss of profits, loss of use
of the product or incidental or consequential damage whether or not foreseeable and whether or not
based on breach of warranty, contract or negligence, even if SilverStone Technology has been advised
of the possibility of such damages.
4. Warranty covers only the original purchaser through authorized SilverStone distributors and resellers
and is not transferable to a second hand purchaser.
5. You must provide sales receipt or invoice with clear indication of purchase date to determine warranty
eligibility.
6. If a problem develops during the warranty period, please contact your retailer/reseller/SilverStone
authorized distributors or SilverStone http://www.silverstonetek.com.
Please note that: (i) You must provide proof of original purchase of the product by a dated itemized
receipt; (ii) You shall bear the cost of shipping
(or otherwise transporting) the product to SilverStone authorized distributors. SilverStone authorized
distributors will bear the cost of shipping (or otherwise transporting) the product back to you after
completing the warranty service; (iii) Before you send the product, you must be issued a Return
Merchandise Authorization (“RMA”) number from SilverStone. Updated warranty information will be
posted on SilverStone’s official website.
Please visit http://www.silverstonetek.com for the latest updates.
Additional info & contacts
(Hg)
(Cd)
(Cr(VI))
(PBB)
(PBDE)
3E
For North America ([email protected])
SilverStone Technology in North America may repair or
replace defective product with refurbished product that is not
new but has been functionally tested.
Replacement product will be warranted for remainder of the
warranty period or thirty days, whichever is longer. All
products should be sent back to the place of purchase if it is
within 30 days of purchase, after 30 days, customers need to
initiate RMA procedure with SilverStone Technology in USA
by first downloading the “USA RMA form for end-users”
form from the below link and follow its instructions.
http://silverstonetek.com/contactus.php
For Australia only ([email protected])
Our goods come with guarantees that cannot be excluded
under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable
loss or damage.
You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
Please refer to above “Warranty terms & conditions” for
further warranty details.
SilverStone Technology Co., Ltd. 12F No. 168 Jiankang Rd.,
Zhonghe Dist., New Taipei City 235 Taiwan R.O.C. +
886-2-8228-1238 (standard international call charges apply)
For Europe ([email protected])
For China ([email protected])
For all other regions ([email protected])
G11254100
Warranty terms & conditions
Warranty Information
This product has a limited 1 year warranty in North America and Australia.
For information on warranty periods in other regions, please contact your reseller or SilverStone authorized distributor.
1. Product component defects or damages resulted from defective production is covered under warranty.
Defects or damages with the following conditions will be fixed or replaced under SilverStone
Technology’s jurisdiction.t
a) Usage in accordance with instructions provided in this manual, with no misuse, overuse, or other
inappropriate actions.
b) Damage not caused by natural disaster (thunder, fire, earthquake, flood, salt, wind, insect, animals, etc…)
c) Product is not disassembled, modified, or fixed. Components not disassembled or replaced.
d) Warranty mark/stickers are not removed or broken.
Loss or damages resulted from conditions other than ones listed above are not covered under warranty.
2. Under warranty, SilverStone Technology’s maximum liability is limited to the current market value for
the product (depreciated value, excluding shipping, handling, and other fees). SilverStone Technology
is not responsible for other damages or loss associated with the use of product.
3. Under warranty, SilverStone Technology is obligated to repair or replace its defective products. Under
no circumstances will SilverStone Technology be liable for damages in connection with the sale,
purchase, or use including but not limited to loss of data, loss of business, loss of profits, loss of use
of the product or incidental or consequential damage whether or not foreseeable and whether or not
based on breach of warranty, contract or negligence, even if SilverStone Technology has been advised
of the possibility of such damages.
4. Warranty covers only the original purchaser through authorized SilverStone distributors and resellers
and is not transferable to a second hand purchaser.
5. You must provide sales receipt or invoice with clear indication of purchase date to determine warranty
eligibility.
6. If a problem develops during the warranty period, please contact your retailer/reseller/SilverStone
authorized distributors or SilverStone http://www.silverstonetek.com.
Please note that: (i) You must provide proof of original purchase of the product by a dated itemized
receipt; (ii) You shall bear the cost of shipping
(or otherwise transporting) the product to SilverStone authorized distributors. SilverStone authorized
distributors will bear the cost of shipping (or otherwise transporting) the product back to you after
completing the warranty service; (iii) Before you send the product, you must be issued a Return
Merchandise Authorization (“RMA”) number from SilverStone. Updated warranty information will be
posted on SilverStone’s official website.
Please visit http://www.silverstonetek.com for the latest updates.
Additional info & contacts
(Hg)
(Cd)
(Cr(VI))
(PBB)
(PBDE)
3E
For North America ([email protected])
SilverStone Technology in North America may repair or
replace defective product with refurbished product that is not
new but has been functionally tested.
Replacement product will be warranted for remainder of the
warranty period or thirty days, whichever is longer. All
products should be sent back to the place of purchase if it is
within 30 days of purchase, after 30 days, customers need to
initiate RMA procedure with SilverStone Technology in USA
by first downloading the “USA RMA form for end-users”
form from the below link and follow its instructions.
http://silverstonetek.com/contactus.php
For Australia only ([email protected])
Our goods come with guarantees that cannot be excluded
under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable
loss or damage.
You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
Please refer to above “Warranty terms & conditions” for
further warranty details.
SilverStone Technology Co., Ltd. 12F No. 168 Jiankang Rd.,
Zhonghe Dist., New Taipei City 235 Taiwan R.O.C. +
886-2-8228-1238 (standard international call charges apply)
For Europe ([email protected])
For China ([email protected])
For all other regions ([email protected])
G11254100
