Instruction Manual
Important Safety Instructions
1. This appliance can be used by persons with
reduced physical, sensory or mental capabilities
or lack of experience and knowledge if they
have been given supervision or instruction
concerning use of the appliance in a safe way
and understand the hazards involved. Children
shall not play with the appliance. The appliance
is not to be used if it has been dropped, if there
are visible signs of damage or if it is leaking.
Keep the appliance out of reach of children
when it is energized.
2. Do not use and charge the Appliance in
extremely hot or cold environments (below
0˚C/32˚F or above 40˚C/104˚F, above 85%
humidity), or it may affect battery life span.
3. The Appliance can be used to clean exterior
windows if it is properly tethered to a safe
position with the Carabiner, winds are calm,
and it is not raining or snowing.
4. Before use, please use the Carabiner to lock
the safety tether to a strong indoor railing, and
make sure WINBOT is securely attached to it.
5. Do not leave the product unattended when
using it. To prevent bodily injury or property
damage caused by accidental falling of the
product, please make sure there are no people,
animals, or valuable, fragile objects under the
working area of WINBOT.
6. Do not use this product in whole gale storms
and force-10 winds, or in areas where the
altitude exceeds 2000 meters (6562 feet).
7. Please ensure the Appliance is plugged in
while it is cleaning. The Appliance has a Safety
Battery that charges during use. The Safety
Battery powers the Appliance if it becomes
unplugged or the electricity fails.
8. Do not leave the Appliance unattended when it
is plugged in.
9. For household use ONLY (including exterior
window). Do not use the Appliance in
commercial or industrial environments.
10. Do not use on broken or uneven glass, such
as glass with static cling stickers, advertising
posters, or raised patterns, so as to prevent
When using an electrical appliance, basic
precautions should always be followed, including
the following:
READ ALL INSTRUCTIONS BEFORE
USING THIS APPLIANCE.
SAVE THESE INSTRUCTIONS
glass breaking or the product falling. Do not use
on surfaces with gaps, such as a piece of glass
with gaps or holes, or two pieces of adjacent,
frameless glass with a gap between them, so
as to prevent the product from falling due to
poor attachment.
11. Only use accessories recommended or
supplied by the manufacturer. Only use the
Power Adapter supplied by the manufacturer.
12. Please make sure your power supply voltage
matches the power voltage marked on the
Power Adapter.
13. Do not use the Appliance on a framed window
with a frame smaller than 5mm (0.2 inches).
14. Do not use on glass less than 3mm (0.12
inches) thick or mirrors less than 4mm (0.16
inches) thick.
15. Do not use on glass or mirrors with a handle
height of 70~105mm (2.76~ 4.13 inches).
16. Do not use the Appliance on greasy windows.
17. When used in high humidity environment, the
cleaning performance will be affected.
18. Store the Appliance away from heat and
ammable materials.
19. In rainy weather, do not use the Appliance
on the exterior window to avoid the risk of
Appliance’s damage or falling.
20. Do not use the Appliance if it does not rmly
attach to the glass or has visible signs of
damage.
21. To reduce the risk of electrical shock, do not
put the Appliance in water or other liquid. Do
not place or store Appliance where it can fall or
be pulled into a tub or sink.
22. Do not touch power plug with wet hands.
23. When charging the Appliance, do not place it
on other electrical appliances and keep it away
from re and liquid.
24. Take care not to damage the power cord. Do
not pull on or carry the Appliance by the power
cord, use the power cord as a handle, close
a window on the power cord, or put heavy
weights on the power cord. Keep power cord
away from hot surfaces.
25. Do not use with a damaged power cord or
receptacle. Do not use the Appliance if it is not
working properly, has been dropped, damaged,
or come in contact with water. It must be
repaired by the manufacturer or its service
agent in order to avoid a hazard.
26. If the supply cord is damaged, it must be
replaced by the manufacturer or its service
agent in order to avoid a hazard.
27. The plug must be removed from the receptacle
before cleaning or maintaining the Appliance.
Do not unplug the Power Adapter by pulling on
the power cord.
28. The Safety Battery must be replaced by the
manufacturer or its service agent in order to
avoid a hazard.
29. The Safety Battery must be removed and
discarded according to local laws and
regulations before disposal of the Appliance.
30. The Appliance must be disconnected from
the receptacle before removing the battery for
disposal of the Appliance.
31. Please dispose of used batteries according to
local laws and regulations.
32. Do not incinerate the Appliance even if it is
severely damaged. The battery can explode in
a re.
33. The Appliance must be used in accordance with
the directions in this Instruction Manual. The
company cannot be held liable or responsible
for any damages or injuries caused by improper
use.
34. WARNING: For the purposes of recharging
the battery, only use the detachable supply
unit BLJ96W240400P-S provided with this
Appliance.
To satisfy RF exposure requirements, a separation
distance of 20 cm or more should be maintained
between this device and persons during device
operation.
To ensure compliance, operations at closer than this
distance is not recommended. The antenna used for
this transmitter must not be co-located in conjunction
with any other antenna or transmitter.
Class II
Short-circuit-proof safety isolating
transformer
Switch mode power supply
For indoor use only
Direct current
Alternating current
35. The robot contains batteries that are only
replaceable by skilled persons.
36. The plug and the Power Adapter must be used
indoor.
Correct Disposal of this Product
This marking indicates that this product should
not be disposed of with other household
waste throughout the EU. To prevent possible
harm to the environment or human health
from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of
material resources. To recycle your used device,
please use the return and collection systems
or contact the retailer where the product was
purchased. They can safely recycle this product.
For EU Countries
For EU Declaration of Conformity information, visit
https://www.ecovacs.com/global/compliance
6
EN
Power Adapter Instruction Manual
Mopping PadECOVACS WINBOT Cleaning Solution
Note: Figures and illustrations are for reference only and may differ from actual product appearance.
Product design and specications are subject to change without notice.
Package Contents
Instruction Manual
WINBOT + Safety Rope
7
EN
WINBOT
Bumper Rail
Filling Opening
Status Indicator Light/
START/PAUSE Button
Spray Outlet
Product Diagram
Bottom View
Power Switch
Fan
Bottom Status Indicator Light
Suction Sensor
Side Rollers
Self-Cleaning Brush
Spherical Sensors
Liquid Level Indicator
Driving Wheel Tracks
8
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Notes Before Cleaning
Do not use WINBOT on windows with
condensation or oil stains or in extremely cold or
hot environments.
Do not use WINBOT on windows that are too
small or have irregular shapes.
1
2
WINBOT may have difficulty moving in the following conditions. WINBOT cannot move around in the following conditions.
WINBOT delivers optimal performance on dry surfaces and in temperatures
above 0
℃
.
WINBOT delivers optimal performance on square and large windows.
Condensation
Small Glass
below 0°C above 40°C
Irregular Shapes
Oil stains
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Do not use WINBOT on uneven windows.
3
WINBOT may experience insufficient air pressure in the following
conditions.
WINBOT delivers optimal performance on a smooth window surface.
Electrostatic Window
Decals, Stickers, etc.
Arched Windows The hight of obstacles is
less than 4 mm.
Cracks
The hight of frames is less than 4 mm.
4
Make sure Safety Rope is connected before use. Safety Rope
is assembled by default. Do not disassemble it at will.
Note: Do not use WINBOT on a framed window with a frame narrower
than 8 mm (0.3”).
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Network Setup
To enjoy all available features, it is recommended to control your
WINBOT via the ECOVACS HOME App.
a. Three Cleaning Modes
Fast Cleaning Mode: Ensure efcient window cleaning
Deep Cleaning Mode: Realize all-round cleaning
Spot Cleaning Mode: Say goodbye to stubborn stains
b. Manual Remote Control, Return to Corner:
Switch between interior and exterior window.
Manual remote control, to clean stubborn stains.
Return to Corner, to let WINBOT return to the specied corner
immediately.
c. Auto Water Spray and Manual Water Spray
Auto Water Spray defaulted leaves your windows clean.
WINBOT also supports Manual Water Spray.
d. Smart Reminder of Accessories Replacement
Precise timing reminder for a better cleaning experience.
HOME
ECOVACS HOME
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1
Connect WINBOT Power Cord, Power Adapter and Plug
Connect correctly in the order shown above. Improper connection may cause charging abnormalities or damage to the battery.
2
Preparation before Use
Quick Start
Note: Do not add purified water and filtered water.
Do not add too much cleaning solution to overflow the Reservoir.
Using other cleaners could have an adverse effect on cleaning performance.
If the cleaning solution is used up, you can temporarily use tap water instead. Using the ECOVACS WINBOT Cleaning Solution can have a better
cleaning performance.
It is recommended to use with ECOVACS WINBOT Cleaning Solution. The maximum volume of the Reservoir is about 60ml.
Please ensure the battery is fully charged before using. Charging time will be approx. 2.5 hours.
*Do not cut the power off when WINBOT is running, otherwise it may lead to the risk of falling.
Fill up the Water Tank
Maximum 60ml
Step 1
Step 2
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Wide
Side
Wide
Side
Narrow Side
Narrow Side
① Wet the Mopping Pad
②
③ Stick the Mopping Pad
Stick the Mopping Pad onto the Velcro at the bottom of WINBOT, and press
it with your hands to help the Mopping Pad stick firmly.
Before using, wet the Mopping Pad manually.
Twist the Mopping Pad to wring water out. To ensure cleaning
performance, wring it out as much as you can.
Properly tie the safety rope to a stable object that cannot be easily moved
(e.g. table leg, chair leg, bed leg, sofa leg, curtain rod, stair handrail, etc.),
and lock the carabiner as shown below.
Hang the rope and wrap it around the support.
Open the carabiner, then attach it to the rope on the other side.
Install Mopping Pad
Tie the Safety Rope
Note: Please make sure to use under supervision.
To ensure safety, please make sure to secure the carabiner before use.
It is recommended to fasten the safety rope with the Carabiner on a firm and
safe metal railing.
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* Do not stick the WINBOT too close to the edge when cleaning the frameless
glass. It is recommended to be more than 10cm away from the edge.
* WINBOT can only clean flat surfaces. Please make sure that the glass
thickness is not less than 3mm (0.12").
* Do not put the fan close to hair and other small objects after power on, so as
not to block the fan.
* Before cleaning, please observe the area to attach WINBOT for any small
particles. If there are any, please remove them or switch to a particle-free
area to avoid scratching the glass.
* Clean the Wiping Pad in time and make sure that any small particles
on it are completely removed to avoid scratching the glass.
3
Start
① Turn the Power Switch to "I ".
② Attach to the Window.
Method 1: Shortly press
on WINBOT, then attach it to the glass.
Method 2: Evenly press WINBOT onto the glass for 2s and more to
make it firmly attached until you hear a voice prompt.
WINBOT will start cleaning after it has attached to the window successfully.
4
Maintenance during Cleaning
For heavily stained glass, please wash or replace the Mopping Pad
several times and clean the four Spherical Sensors in time.
Pause
5
Finish
During cleaning, press
on WINBOT or pause it via App.
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Unfasten Safety Rope
Power Off
Unplug WINBOT
Remove WINBOT
2
When cleaning is complete, WINBOT will return to the starting position
and beep. Press and hold for 2 seconds, and remove it after the fan
stops working.
* If the vacuum glass, which WINBOT is working on, is leaking, remove
WINBOT immediately after cleaning is completed.
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Note: Wash with tap water.
Washing the Mopping Pad regularly can extend its service life.
If the Mopping Pad becomes worn or no longer fits exactly within the fastener
area, replace it with a new one to achieve optimal cleaning performance.
Explore more accessories at ECOVACS HOME App or at
https://www.ecovacs.com/global.
Maintenance
Mopping Pad
Water Tank
Replace the Mopping Pad
Empty the Reservoir Wash the Mopping Pad
Remove the dirty Mopping Pad from WINBOT and place a clean new
one on it. Then, press the Mopping Pad with your hands to help it
stick firmly. Please make sure the Mopping Pad is correctly attached,
and do not cover the Spherical Sensors.
Remove the Mopping Pad. Wash it with tap water, and wring it dry
before use.
*
Clean the Velcro at the bottom of WINBOT with a clean brush if it is
dirty. Do not wash with water to avoid damage caused by water.
Pour out the cleaning solution from the Water Tank.
Wide Side
Wide Side
Narrow Side
Narrow Side
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Driving Wheel Tracks
Before maintenance, please make sure that
the power switch is set to "I" and the fan
stops working.
Inspect the Driving Wheel Tracks in
ECOVACS HOME App. Stop the Driving
Wheel Tracks if you see dirt on them.
After maintenance, you can install the
Mopping Pad to continue cleaning task.
Or turn the power switch to "O" to end task.
*
After WINBOT reports low battery, please fully charge it before usage and storage to avoid reducing the service life of battery.
*
If WINBOT will not be used for a long time, please fully charge it and turn it off before storage. Recharge it every six months to prevent the battery
from being over-discharged.
1 2 3
Spherical SensorsFan Side Rollers
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Status Indicator Light
Light Effect Status
Status Indicator glows a continuous BLUE.
WINBOT is fully charged.
WINBOT has successfully adhered itself to the glass and is ready to clean.
WINBOT is cleaning.
WINBOT is paused.
The network setup is complete.
Status Indicator flashes BLUE slowly. WINBOT is paused and charging.
Status Indicator flashes BLUE. WINBOT is spraying.
Status Indicator stops glowing BLUE.
WINBOT is in sleep mode. Press
to wake it up.
WINBOT is powered OFF.
Status Indicator glows a continuous RED. WINBOT has a low battery. Please remove it from the window.
Status Indicator flashes RED. WINBOT has a problem. Please refer to section 5 Troubleshooting for details.
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Troubleshooting
NO. Malfunction Possible Causes Solutions
1
WINBOT moves in an irregular
pattern during cleaning.
The Mopping Pad is too wet.
Replace the Mopping Pad as described in Maintenance. Use
the ECOVACS WINBOT Cleaning Solution as described in
manual and restart the cleaning cycle.
The Driving Wheel Tracks are dirty. Clean the Driving Wheel Tracks as described in Maintenance.
2 WINBOT does not move.
The Mopping Pad is attached improperly. Please remove the Mopping Pad and reattach.
There are gaps or cracks on the surface to
be cleaned.
Hold the Driving Wheel Tracks or the Power Cord.
Meanwhile, press Direction Buttons in ECOVACS HOME App
to let the WINBOT leave the gap or barrier.
The Mopping Pad Plate is blocked by
small obstacles on the glass.
3
WINBOT cannot move or
moves in circles.
The Driving Wheel Tracks are stuck.
Check if there is any dust or debris on the Driving Wheel
Tracks. If so, please clean the Driving Wheel Tracks as
described in Maintenance. Start WINBOT again. If problem
persists, please contact Customer Service.
4
Voice prompts insufcient
water in the Reservoir.
No ECOVACS WINBOT cleaning solution
in the Reservoir.
Please add ECOVACS WINBOT cleaning solution. Do not
add puried water and ltered water.
5
WINBOT stays still or moves
in an irregular pattern during
cleaning.
The bumper rail is stuck.
Remove WINBOT from the window. Check if the bumper
rail is stuck. Clean the bumper rail and restart WINBOT. If
problem persists, please contact Customer Service.
The bumper rail is damaged.
Spherical Sensors signal abnormity.
A. Remove the Mopping Pad and re-attach it making sure it will
not cover or affect the Spherical Sensors.
B. Clean the Spherical Sensors as described in Maintenance.
C. If the problem persists, please contact Customer Service.
Fan malfunction.
A. Clean the Fan as described in Maintenance.
B. If the problem persists, please contact Customer Service.
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NO. Malfunction Possible Causes Solutions
6
WINBOT stops moving after
adhering to the glass.
WINBOT is too close to the edge of the
glass or obstacles.
Use the Direction Control buttons in the App to move
WINBOT away from the problem area and at least 10cm/4”
from window corners and obstacles. Restart WINBOT.
Alternatively, remove WINBOT from the window and put it at
least 10cm/4” from window corners and obstacles. Restart
WINBOT.
7 WINBOT is stuck. It is stuck by obstacles.
Fix the Safety Rope rmly. Hold WINBOT power cord and
meanwhile, use ECOVACS HOME App to move WINBOT
away from the stuck area. If the problem persists, please
contact Customer Service.
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App Connection
Before connection, make sure WINBOT and the mobile phone meet the following requirements:
1. The Bluetooth of the mobile phone is turned on.
2. The WINBOT power switch has been turned on and the indicator light has been lit.
3. Please pair WINBOT in ECOVACS HOME App instead of the phone setting.
4. Co-frequency interference might occur between Bluetooth and Wi-Fi. It is recommended to keep WINBOT close to the mobile phone and distant
from the Wi-Fi router during pairing.
5. If the connection failed, please try to disconnect other Bluetooth devices, make sure WINBOT is not connected to other mobile phones, and try
again.
6. Bluetooth may be disconnected if WINBOT is too distant from the phone. Try to reconnect at a short distance.
7. For using WINBOT, you need to allow ECOVACS HOME App to obtain access to the location, Bluetooth, and mobile phone storage.
If the problems persist after trying the above methods, please contact customer service.
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Technical Specifications
Output power of the wireless module is less than 100mW.
Note: Technical and design specifications may be changed for continued product improvement.
WINBOT Model WG819-14
Rated Input 24V
4A Rated Power 96W
Frequency 2402-2480MHz
Power Adapter: BLJ96W240400P-S
Input
：
230-240V
50Hz 2A Output
：
24V 4A 96W
451-2112-6602
Ecovacs Home Service Robotics Co., Ltd.
No. 518 Songwei Road, Wusongjiang industry Park, Guoxiang Street,
Wuzhong District, Suzhou, Jiangsu, China.
