Instruction Manual
2EN
1. The Appliance is not intended for use by
persons(including children)with reduced
physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they
have been given supervision or instruction
concerning use of the Appliance by a person
responsible for their safety.
2. Clear the area to be cleaned. Remove power
cords and small objects from the floor that could
entangle the Appliance. Tuck rug fringe under
the rug base, and lift items such as curtains and
tablecloths off the floor.
3. If there is a drop off in the cleaning area due to a
step or stairs, you should operate the Appliance
to ensure that it can detect the step without
falling over the edge. It may become necessary
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical Appliance, basic
precautions should always be followed, including
the following:
READ ALL INSTRUCTIONS BEFORE
USING THIS APPLIANCE
SAVE THESE INSTRUCTIONS
to place a physical barrier at the edge to keep
the unit from falling. Make sure the physical
barrier is not a trip hazard.
4. Only use as described in this manual. Only
use attachments recommended or sold by the
manufacturer.
5. For INDOOR household use ONLY. Do not
use the Appliance in outdoor, commercial or
industrial environments.
6. Do not use without dust bin and/or filters in place.
7. Do not operate the Appliance in an area
where there are lit candles or fragile objects.
8. Keep hair, loose clothing, fingers, and all parts of
body away from any openings and moving parts.
9. Do not operate the Appliance in a room where
an infant or child is sleeping.
10. Do not use Appliance on wet surfaces or
surfaces with standing water.
11. Do not allow the Appliance to pick up large
objects like stones, large pieces of paper or
any item that may clog the Appliance.
12. Do not use Appliance to pick up flammable or
combustible materials such as gasoline, printer
or copier toner, or use in areas where they may
be present.
3 EN
13. Do not use Appliance to pick up anything that
is burning or smoking, such as cigarettes,
matches, hot ashes, or anything that could
cause a fire.
14. Do not put objects into the suction intake. Do
not use if the suction intake is blocked. Keep
the intake clear of dust, lint, hair, or anything
that may reduce air flow.
15. If the power cord is damaged, it must be
replaced by the manufacturer or its service
agent in order to avoid a hazard.
16. Turn OFF the power switch before cleaning or
maintaining the Appliance.
17. The lithium battery type suitable for CH2311A
is Max. 8 cells, max. nominal voltage DC
14.4V, rated capacity 4,800mAh.The battery
must be removed and discarded according to
local laws and regulations before disposal of
the Appliance.
18. Please dispose of used batteries according to
local laws and regulations.
19. Do not incinerate the Appliance even if it is
severely damaged. The batteries can explode
in a fire.
20. The Appliance must be used in accordance
with the directions in this Instruction Manual.
Ecovacs Home Service Robotics cannot be
held liable or responsible for any damages or
injuries caused by improper use.
21. The robot contains batteries that are only
replaceable by skilled persons. To replace the
robot’s battery, please contact Customer Service.
22. Please make sure your power supply source
voltage matches the power voltage marked
on the OMNI Station.
23. Use only the original rechargeable battery and
OMNI Station provided with the Appliance
from the manufacturer. Non-rechargeable
batteries are prohibited.
24. Take care not to damage the power cord. Do not
pull on or carry the Appliance or OMNI Station
by the power cord, use the power cord as a
handle, close a door on the power cord, or pull
power cord around sharp edges or corners. Do
not run Appliance over the power cord. Keep
power cord away from hot surfaces.
25. Do not use the OMNI Station if it is damaged.
The power supply is not to be repaired and not to
be used any longer if it is damaged or defective.
26. Do not use with a damaged power cord or
4EN
receptacle. Do not use the Appliance or OMNI
Station if it is not working properly, has been
dropped, damaged, left outdoors, or come in
contact with water. It must be repaired by the
manufacturer or its service agent in order to
avoid a hazard.
27. The plug must be removed from the
receptacle before cleaning or maintaining the
OMNI Station.
28. Remove the Appliance from the OMNI
Station, and turn OFF the power switch to
the Appliance before removing the battery for
disposal of the Appliance.
29. When not using the OMNI Station for a long
period of time, please unplug it.
30. If the robot will not be used for a long time,
power OFF the robot for storage and unplug
the OMNI Station.
31. WARNING-Add clean water into the clean
tank only.
32. WARNING: For the purposes of recharging
the battery, only use the detachable supply
unit CH2311A provided with the Appliance.
To satisfy RF exposure requirements, a separation
distance of 20 cm or more should be maintained
between this device and persons during device
operation.
To ensure compliance, operations at closer than
this distance is not recommended. The antenna
used for this transmitter must not be co-located in
conjunction with any other antenna or transmitter.
Device Update
Typically, some devices are updated bi-monthly,
but not always so specific.
Some devices, especially those that went on sale
more than three years ago, will only be updated if
a critical vulnerability is found and fixed.
5 EN
Caution: hot surface
Short-circuit-proof safety isolating
transformer
Switch mode power supply
For indoor use only
Direct current
Alternating current
Before charging, read the
instructions.
Polarity of the charging port
Time-lag miniature fuse-link
The remote surveillance is for the absolute private
use of non-public, private owned places for the pure
self-protection and single control intended only.
Please be aware of the local data protection based
legal obligations in case of use. No surveillance of
public places, especially with clandestine intent
and/or on the part of the employer without justified
reasons. Such not justified use is in the risk and
responsibility of the user only.
6EN
European Union Compliance Statement
Information on Disposal for Users of used
batteries
Information on Disposal for Users of Waste
Electrical & Electronic Equipment
This symbol on the product or on its packaging
indicates that used electrical and electronic products
should not be mixed with unsorted municipal waste.
For proper treatment, it is your responsibility to
dispose of your waste equipment by arranging to
return it to designated collection points.
Disposing of this product correctly will help save
valuable resources and prevent any potential
negative effects on human health and the
environment, which could otherwise arise from
inappropriate waste handling.
To return your used device, please use the return
and collection systems or contact the retailer where
the product was purchased, which is free of charge,
please contact your local authority for further details
of your nearest designated collection point.
Penalties may be applicable for incorrect disposal
of this waste, in accordance with your national
legislation.
This symbol means that batteries and accumulators,
at their end-of-life, should not be mixed with
unsorted municipal waste. Your participation is an
important part of the effort to minimize the impact
of batteries and accumulators on the environment
and on human health. For proper recycling you can
return this product or the batteries or accumulators
it contains to your supplier or to a designated
collection point, which is free of charge.
Disposing of this product correctly will help save
valuable resources and prevent any potential
negative effects on human health and the
environment, which could otherwise arise from
inappropriate waste handling.
Penalties may be applicable for incorrect disposal of
this waste, in accordance with your national .legislation.
there are separate collection systems for used
batteries and accumulators.
Please, dispose of batteries and accumulators
correctly at your local community waste collection/
recycling center.
7 EN
Restriction of the use of certain hazardous
substances (RoHS) Directive
Radio Equipment Directive
Europe Authorised Representative:
Ecovacs Home Service Robotics Co., Ltd. hereby
declares the whole product including parts (cables,
cords, and so on) meets the requirements of RoHS
Directive 2011/65/EU and amendment Commission
Delegated Directive (EU) 2015/863 on the restriction
of the use of certain hazardous substances in
electrical and electronic equipment ("RoHS recast"
or "RoHS 2.0").
Ecovacs Home Service Robotics Co., Ltd. hereby
declares that the product listed in this section
comply with the essential requirements and other
relevant provisions of the Radio Equipment Directive
2014/53/EU.
Ecovacs Home Service Robotics Co., Ltd. hereby
declares that the product comply with the essential
requirements and other relevant provisions of
the RoHS Directive 2011/65/EU and amendment
Commission Delegated Directive (EU) 2015/863,
the Radio Equipment Directive 2014/53/EU.
The declaration of conformity can be viewed at
the following address: https://www.ecovacs.com/
global/compliance.
ECOVACS Europe GmbH
Holzstrasse 2 | D-40221 Düsseldorf | Germany
8
PRODUCT DIAGRAM
Anti-collision
Sensors and Bumper
Top Cover
Buttons
Edge Sensor
Buttons
TrueDetect 3D
Sensor
Short press: Exit/Return to the Station Long press: Self-clean
Short press: Start/Pause/Continue Long press: Power on/Power off
Short press: Start/End Spot Cleaning Long press: Child Lock
Microphone
Dust Bin
Bottom View
Robot
Driving Wheels
Universal Wheel
Side Brush
Brush
Carpet Detection
Sensor
Anti-drop Sensors
Brush Release
Button
Mounting Slots
for Mopping Pad
Assembly
Mopping Pad Assembly
Mopping Pad Plates
Washable Mopping Pads
Charging
Contacts
Water Filling Port
TrueMapping
RESET Button
Restore to default settings: Press and hold RESET button for 5 seconds.
After you hear the voice prompt, the startup music will be played and the robot will be
restored to default settings.
Data Transfer Port
For professional
maintenance personnel
use only.
Wi-Fi Status
Indicator
Filter
Sponge Filter
Dust Disposal Port
Filter Net
Dust Bin Handle
Release Button
9
OMNI Station
Dust Collection
Cabin
Clean Water Tank
Dirty Water
Tank
Light Strip
Glowing White(Low
brightness): Standby
Glowing White: Running/
Self-clean
Flashing Red: Malfunction
Goes out: Power Outage/
Deep Sleep Mode
Cleaning
Sink
Charging Contacts
OMNI Station(Back)
Dust Bag
Dust Bag Handle
Note:
* If the Light Strip is flashing red, please check the reason in ECOVACS HOME App.
* If DEEBOT fails to charge, please wipe Charging Contacts with a clean and dry cloth.
Air Vent
Cable Trunking
Power Socket
10
Name Functional Description
TrueMapping
By utilizing the principle of triangulation, which involves emitting
and receiving laser beams reected by surrounding objects,
precise distance measurement information between the DEEBOT
and nearby objects can be calculated through algorithms. When
the DEEBOT moves within a certain environment, the positions
of surrounding objects are determined to create a spatial map
of the DEEBOT's surroundings. The measurement range is 8
meters.
TrueDetect 3D
Sensor
The TrueDetect 3D structured light sensor scans the object
with a line laser and collect images with a monocular camera,
and generates the three-dimensional coordinates of the object
through image algorithms to identify the size of the object. The
detection distance is 0.35m
Microphone
Vibrating the diaphragm through air by human voice, it can
realize Voice Recording and ask DEEBOT to complete the
assigned work by Voice Control. Effective wake of 8m.
Anti-drop Sensor
With Infrared Ranging-detecting the distance between the
bottom of DEEBOT and ground by Infrared Sensor at the
bottom, DEEBOT will not move forward when there are stairs in
front or the identied distance exceeds the preset one, realizing
the Anti-drop. The trigger distance is 60mm.
Carpet Detection
Sensor
The difference in energy of the ultrasonic echo signal on different
surfaces is used to identify the floor material and help DEEBOT
to adjust the cleaning strategy automatically. Drive frequency
290kHZ.
Edge Sensor
By the principle of infrared ranging, the robot detects the
distance between itself and objects on its side. When there is
a wall or obstacle on the right side, the robot performs edge-
cleaning operations to avoid missing any spots and collisions.
Anti-collision
Sensor
When the transmitted signal is blocked by an obstacle, the signal
receiver will not be able to receive the signal. With this principle,
DEEBOT will avoid obstacles when colliding with them.
SENSORS NOTES BEFORE CLEANING
Put away objects including cables, cloths and slippers, etc. on the
oor to improve the cleaning efciency.
Before using the product on a rug with tasseled edges, please fold
the rug edges under.
Please do not stand in narrow spaces, such as hallways, and make sure
not to block the TrueMapping Distance Sensor.
Tidy up the area to be cleaned by putting
furniture, such as chairs, in their proper
place.
During the rst use, make sure each room
door is open to help DEEBOT fully explore
your house.
It may be necessary to place a physical
barrier at the edge of a drop to stop the
unit from falling over the edge.
11
QUICK START
1
Installation
Before using DEEBOT, please remove all protective materials.
The sound of Click indicates proper installation.
2
Assemble and Place the Station
Keep the area around the Station clear of objects especially objects with reective
surfaces.
0.05m (0.16’)
0.05m (0.16’)
0.8m (2.62’)
Note:
• If there are reflective objects such as mirrors and reflective skirting lines near the Station, the
bottom 14cm of that should be covered.
• Do not place the Station under direct sunlight.
• It is recommended to place the Station on the hard floor to experience complete functions of
the robot.
• Place Station in a location with a strong Wi-Fi signal.
Note:
* It is recommended to use ECOVACS DEEBOT Cleaning Solution (sold separately). Using other
cleaning solution may cause DEEBOT slipping, water tank block and other problems.
* The water drops in the Water Tank are left over from the function test, please rest assured to
use.
Use Tanks
Click
Click
Click
12
DOWNLOAD THE ECOVACS HOME APP
Under the Top Cover
1. Scan the QR Code under the Top Cover to download the App.
2. Search the ECOVACS HOME to download the App.
To enjoy all available features, it is recommended to control your DEEBOT
via the ECOVACS HOME App.
ECOVACS HOME
CONNECT DEEBOT WITH APP
1. Via Bluetooth:
Turn on the DEEBOT and mobile phone Bluetooth. Allow the App to obtain mobile
phone Bluetooth permission. Tap
to scan the QR Code on DEEBOT or tap
in the App to find nearby DEEBOT.
2. Via Wi-Fi:
You can also choose to connect DEEBOT with the App through other methods
according to the prompts on the App's page.
Note: Please select the appropriate connecting method.
Wi-Fi Network Requirements:
• You are using a 2.4GHz or 2.4/5 GHz mixed network.
• Your router supports 802.11b/g/n and IPv4 protocol.
• Do not use a VPN (Virtual Private Network) or Proxy Server.
• Do not use a hidden network.
• WPA and WPA2 using TKIP, PSK, AES/CCMP encryption.
• WEP EAP (Enterprise Authentication Protocol) is not supported.
• Use Wi-Fi channels 1-11 in North America and channels 1-13 outside North
America (refer to local regulatory agency).
• If you are using a network extender/repeater, the network name (SSID) and
password are the same as your primary network.
• Please enable the WPA2 on your router.
Wi-Fi Indicator Light
White light slow flash Connecting
White light fast flash Disconnected to Wi-Fi
Solid Blue Light Connected to Wi-Fi
Please be aware that the realization of intelligent functions such as remote startup,
voice interaction, 2D/3D map display and control settings, and personalized
cleaning (depending on different products) requires users to download and use
ECOVACS HOME App, which is constantly updated. You need to agree to our
Privacy Policy and User Agreement before we can process some of your basic
and necessary information and enable you to operate the product.If you do not
agree with our Privacy Policy and User Agreement, some of the aforementioned
intelligent functions cannot be realized through ECOVACS HOME App, but you
can still use the basic functions of this product for manual operation.
13
2
Short press
to recall DEEBOT to enter the Station to charge.
6.5
Power ON and Charge DEEBOT OPERATE DEEBOT
Short press
to start. For the first-time cleaning, please ensure that DEEBOT is
fully charged.
DEEBOT will create a map during the rst-time cleaning. When creating a map for
the rst time, please follow DEEBOT to help eliminate some minor issues.
For example, DEEBOT may get stuck under the furniture. Please refer
to the following solutions:
1. Raise the low sitting furniture if possible;
2. Cover the bottom of the furniture;
3. Set up Virtual Boundary via the App.
Note: When DEEBOT is not working, it is recommended to keep it powered ON and
charging.
Short press
Short press
1
Press and hold
for 3 seconds, wait for the startup music to
play, indicating that the DEEBOT has powered on.
Press and
hold
Note: After DEEBOT enters the Station, wait for about 5 seconds and you will hear
the voice prompt "Pairing Successful".
14
TECHNICAL SPECIFICATIONS
Scan the QR code for
more information.
Output power of the wireless module is less than 100mW.
Note: Technical and design specifications may be changed for continuous product improvement.
Explore more accessories at https://www.ecovacs.com/global.
Model DDX14
Rated Input 20V
2A Charging Time about 6.5h
Station Model CH2311A
Rated Input 220-240V
～
50-60Hz Rated Output 20V
2A
Rated Input Current(Charging) 0.5A Power(Emptying) 1000W
Power(Hot Water Washing Mop) 1650W
Networked Standby Power Less than 2.00W
451-2310-0065
Ecovacs Home Service Robotics Co., Ltd.
No.518 Songwei Road, Wusongjiang Industry Park, Guoxiang Street,
Wuzhong District, Suzhou, Jiangsu, China.
