Instruction Manual
Live Smart. Enjoy Life.
Should you encounter situations that have not been properly addressed in this Instruction Manual, please contact our
Customer Service Center where a technician will be able to help you with your specific problem or question.
For more information, please visit the ECOVACS ROBOTICS official website: www.ecovacs.com
The company reserves the right to make technological and/or design changes to this product for continuous
improvement.
Thank you for choosing DEEBOT!
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Contents
1. Important Safety Instructions ..........................................................................................................................................4
2. Package Contents .............................................................................................................................................................8
3. Operating and
Programming ..........................................................................................................................................11 4.
Maintenance ....................................................................................................................................................................17 5.
Indicator Light ..................................................................................................................................................................23
6.
Troubleshooting ...............................................................................................................................................................24
7. Technical
Specifications .................................................................................................................................................28
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1. Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical Appliance, basic
precautions should always be followed,
including the following:
READ ALL INSTRUCTIONS BEFORE
USING THIS APPLIANCE SAVE
THESE INSTRUCTIONS
1. This Appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities, or
lack of experience and knowledge, unless
they have been given supervision or
instruction concerning use of the Appliance
by a person responsible for their safety.
2. Children should be supervised to ensure that
they do not play with the Appliance.
3. Clear the area to be cleaned. Remove power
cords and small objects from the floor that
could entangle the Appliance. Tuck rug fringe
under the rug base, and lift items such as
curtains and tablecloths off the floor.
4. If there is a drop off in the cleaning area due
to a step or stairs, you should operate the
Appliance to ensure that it can detect the
step without falling over the edge. It may
become necessary to place a physical
barrier at the edge to keep the unit from
falling. Make sure the physical barrier is not a
trip hazard.
5. Only use as described in this manual. Only
use attachments recommended or sold by
the manufacturer.
6. Please make sure your power supply source
voltage matches the power voltage marked
on the Docking Station.
7. For INDOOR household use ONLY. Do not
use the Appliance in outdoor, commercial or
industrial environments.
8. Use only the original rechargeable battery
and Docking Station provided with the
Appliance from the manufacturer. Non-
rechargeable batteries are prohibited. For
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battery information, please refer to
Specifications section.
9. Do not use without dust bin and/or filters in
place.
10. Do not operate the Appliance in an area
where there are lit candles or fragile objects.
11. Do not use in extremely hot or cold
environments (below -5˚C/23˚F or above
40˚C/104˚F).
12. Keep hair, loose clothing, fingers, and all
parts of body away from any openings and
moving parts.
13. Do not operate the Appliance in a room
where an infant or child is sleeping.
14. Do not use Appliance on wet surfaces or
surfaces with standing water.
15. Do not allow the Appliance to pick up large
objects like stones, large pieces of paper or
any item that may clog the Appliance.
16. Do not use Appliance to pick up flammable
or combustible materials such as gasoline,
printer or copier toner, or use in areas where
they may be present.
17. Do not use Appliance to pick up anything that
is burning or smoking, such as cigarettes,
matches, hot ashes, or anything that could
cause a fire.
18. Do not put objects into the suction intake.
Do not use if the suction intake is blocked.
Keep the intake clear of dust, lint, hair, or
anything that may reduce air flow.
19. Take care not to damage the power cord. Do
not pull on or carry the Appliance or Docking
Station by the power cord, use the power
cord as a handle, close a door on the power
cord, or pull power cord around sharp edges
or corners.
Do not run Appliance over the power cord.
Keep power cord away from hot surfaces.
20. If the power cord is damaged, it must be
replaced by the manufacturer or its service
agent in order to avoid a hazard.
21. Do not use the Docking Station if it is
damaged. The power supply is not to be
repaired and not to be used any longer if it is
damaged or defective.
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22. Do not use with a damaged power cord or
receptacle. Do not use the Appliance or
Docking Station if it is not working properly,
has been dropped, damaged, left outdoors,
or come in contact with water. It must be
repaired by the manufacturer or its service
agent in order to avoid a hazard.
23. Turn OFF the power switch before cleaning
or maintaining the Appliance.
24. The plug must be removed from the
receptacle before cleaning or maintaining the
Docking Station.
25. Remove the Appliance from the Docking
Station, and turn OFF the power switch to
the Appliance before removing the battery for
disposal of the Appliance.
26. The battery must be removed and discarded
according to local laws and regulations
before disposal of the Appliance.
27. Please dispose of used batteries according
to local laws and regulations.
28. Do not incinerate the Appliance even if it is
severely damaged. The batteries can
explode in a fire.
29. When not using the Docking Station for a
long period of time, please unplug it.
30. The Appliance must be used in accordance
with the directions in this Instruction Manual.
ECOVACS ROBOTICS cannot be held liable
or responsible for any damages or injuries
caused by improper use.
31. The robot contains batteries that are only
replaceable by skilled persons. To replace
the robot’s battery, please contact Customer
Service.
32. If the robot will not be used for a long time,
power OFF the robot for storage and unplug
the Docking Station.
33. WARNING: For the purposes of recharging
the battery, only use the detachable supply
unit CH1822 provided with the Appliance, or
CH1918 sold separately as an accessory.
34. This Appliance can be used by children aged
from 8 years and above and persons with
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reduced physical, sensory or mental
capabilities or lack of experience and
knowledge if they
have been given supervision or instruction
concerning use of the Appliance in a safe
way and understand the hazards involved.
Children shall not play with the Appliance.
Cleaning and user maintenance shall not be
made by children without supervision. (For
Europe)
To satisfy RF exposure requirements, a
separation distance of 20 cm or more should
be maintained between this device and
persons during device operation.
To ensure compliance, operations at closer
than this distance is not recommended. The
antenna used for this transmitter must not be
colocated in conjunction with any other
antenna or transmitter.
For EU Countries
For EU Declaration of Conformity information,
visit https://www.ecovacs.com/global/compliance
Correct Disposal of this
Product
This marking indicates that this product
should not be disposed of with other household
waste throughout the EU. To prevent possible
harm to the environment or human health from
uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of
material resources. To recycle your used
Class II
Short-circuit-proof safety isolating
transformer
Switch mode power supply
For indoor use only
Direct current
Alternating current
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device, please use the return and collection
systems or contact the retailer where the
product was purchased. They can safely
recycle this product.
2. Package Contents/2.1 Package Contents
Robot Docking Station Instruction Manual Side Brushes
Mopping Pad Plate
Washable Mopping Pad
Disposable Mopping Pads
Note: Figures and illustrations are for reference only and may differ from actual product appearance.
Product design and specifications are subject to changes without notice.
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2. Package Contents/2.2 Product Diagram
Robot
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Anti-drop Sensors Reservoir
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Reservoir
Main Brush
Release Button
Water Outlet
Anti-drop Sensors
Water Inlet
Mopping Pad
Water Inlet Cover
Reservoir Release
Button
Mopping Pad Plate
3. Operating and Programming
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/3.1 Notes Before Cleaning
Tidy up the area to be cleaned by putting During the first use, make sure each room door furniture,
such as chairs, in their proper place. is open to help DEEBOT fully explore your house.
It may be necessary to place a physical
barrier at the edge of a drop to stop the
Put away objects including
Before using the product on a rug
cables, cloths and
slippers,
with tasseled edges, please fold etc. on the floor to improve the the rug
edges under. cleaning efficiency.
unit from falling over the edge.
Please do not stand in narrow
spaces, such as hallways,
and make sure not to block
the Detection Sensor.
3. Operating and Programming
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/3.2 Quick Start
3. Operating and Programming
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1
Remove Protective Strips and Films
2
Assemble Docking Station
3. Operating and Programming
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/3.3 Charging DEEBOT
1 Docking Station Placement 3 Charge DEEBOT
2 Power ON
Note: I = ON, O = OFF.
DEEBOT cannot be charged when being powered OFF.
Empty remaining water from the Reservoir and remove the Reservoir
and the mopping pad plate before charging DEEBOT.
* You can also purchase an Auto-Empty Station that automatically
empties your DEEBOT's dustbin. Explore more accessories at
www.ecovacs.com/global.
/3.4 ECOVACS HOME App
To enjoy all available features, it is recommended to control your DEEBOT via the ECOVACS HOME app.
Before you start, make sure that: Wi-Fi Indicator Light
flashes when DEEBOT is charging.
goes out when DEEBOT is
fully charged.
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3. Operating and Programming
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• Your mobile phone is connected to a Wi-Fi network.
• The 2.4GHz band wireless signal is enabled on your router.
• The Wi-Fi indicator light on DEEBOT is slowly flashing.
Tips:
If you have any problems during the Wi-Fi setup process, refer to the Troubleshooting >
Wi-Fi Connection section in this manual.
Slowly flashing
Disconnected to Wi-Fi or
waiting for Wi-Fi connection
Rapidly flashing
Connecting to Wi-Fi
Solid
Connected to Wi-Fi
3. Operating and Programming
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/3.5 Operating DEEBOT
During the first cleaning, please supervise DEEBOT and assist it should there be a problem.
Start
Pause 3 Return to Charge
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3. Operating and Programming
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Pressing for 3 seconds to send DEEBOT back to the
Docking Station.
Note: The robot’s Control Panel stops glowing after the robot is paused for a few minutes.
Press the AUTO Mode Button on DEEBOT to wake up the robot.
3. Operating and Programming
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/3.6 OZMO Mopping System
Note: To prolong the service life of the reservoir, it is recommended
Note: When DEEBOT is mopping, DEEBOT automatically detects to
use purified water or softened water for OZMO mopping the carpet and
keeps away from it. If you need
to clean the carpet,
system.
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4. Maintenance
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/4.1 Regular Maintenance
To keep DEEBOT running at peak performance, perform maintenance tasks and replace parts with the following frequencies:
Robot Part
Maintenance Frequency
Replacement Frequency
Disposable Mopping Pad
/
Replace after each use
Washable Mopping Pad
After each use
Every 50 washes
Reservoir/Mopping Pad Plate
After each use
/
Side Brush
Once every 2 weeks
Every 3-6 months
Main Brush
Once per week
Every 6-12 months
Sponge Filter/ High Efficiency Filter
Once per week
Every 3-6 months
Universal Wheel
Anti-Drop Sensors Bumper
Charging Contacts
Docking Station Pins
Once per week
/
A multi-function Cleaning Tool is provided for easy maintenance. Handle with care, this cleaning tool has sharp edges.
Note: ECOVACS manufactures various replacement parts and fittings. Please contact Customer Service for more information on replacement parts.
/4.2 OZMO Mopping System
Before performing cleaning and maintenance tasks on DEEBOT, turn the robot OFF and unplug the Docking Station.
4. Maintenance
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2 Washable Mopping Pad Disposable Mopping Pad
Clean the water inlet filter on the
bottom of the Reservoir if it is clogged.
4. Maintenance
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/4.3 Dust Bin and Filters
4. Maintenance
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4
6
5
7
4. Maintenance
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/4.4 Main Brush and Side Brushes
Main Brush Side Brushes
4. Maintenance
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4. Maintenance
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/4.5 Other Components
Note: Before cleaning the robot’s Charging Contacts and Docking Station Pins, turn the robot OFF and unplug the Docking Station.
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4. Maintenance/4.6 Storage
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If DEEBOT will not be used for a while, fully charge DEEBOT and power OFF before
storage. Charge DEEBOT every 1.5 month to prevent battery drain.
Note: When DEEBOT is not
cleaning, it
is recommended to keep DEEBOT
powered ON and charging.
5. Indicator
Light
DEEBOT will tell you something is wrong
with an indicator light and voice report.
More detailed support is available through
the ECOVACS HOME and online website.
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Indicator Light
Scenario
AUTO Mode Button glows a solid WHITE.
The robot is cleaning.
The robot is paused while cleaning.
AUTO Mode Button flashes WHITE.
The robot is charging.
The robot is starting.
The robot is relocating.
AUTO Mode Button glows a solid RED.
The robot has low battery.
AUTO Mode Button flashes RED.
The robot has a problem.
6. Troubleshooting/6.1 Troubleshooting
No.
Malfunction
Possible Causes
Solutions
1
DEEBOT is not charging.
DEEBOT is not switched ON.
Switch ON DEEBOT.
DEEBOT has not connected to the Docking
Station.
Be sure that the robot’s Charging Contacts have
connected to the Docking Station Pins.
The Power Cord is not connected to the
Docking Station.
Make sure the Power Cord is firmly connected to the
Docking Station.
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The Docking Station is not connected to the
power supply.
Make sure the Docking Station is connected to the power
supply.
The battery is completely discharged.
Please contact Customer Care for help.
2
DEEBOT cannot return to the
Docking Station.
The Docking Station is not correctly placed.
Refer to section 3.3 to correctly place the Docking Station.
The Docking Station is not correctly
connected.
Make sure the Docking Station is correctly connected.
The Docking Station is manually moved during
the cleaning.
It is suggested not to move the Docking Station during the
cleaning.
DEEBOT is paused for more than 90 minutes.
It is suggested not to pause DEEBOT for more than 90
minutes.
DEEBOT did not start cleaning from the
Docking Station.
Make sure DEEBOT starts cleaning from the Docking
Station.
3
DEEBOT gets stuck while
working and stops.
DEEBOT is tangled with something on the
floor (electrical wires, curtains, carpet fringing,
etc.).
DEEBOT will try various ways to free itself. If it is
unsuccessful, manually remove the obstacles and restart.
DEEBOT might be stuck under furniture with
an entrance of similar height.
Please set a physical barrier, or set a Virtual Boundary in
the ECOVACS HOME App.
No.
Malfunction
Possible Causes
Solutions
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4
DEEBOT returns to the Docking
Station before it has finished
cleaning.
Working time varies according to floor surface,
room complexity and the Cleaning Mode
selected. When the battery gets low,
DEEBOT automatically switches to Recharge
Mode and returns to the Docking Station to
recharge itself.
Turn on Continuous Cleaning function in ECOVACS
HOME App. DEEBOT will automatically resume the
uncompleted cleaning cycle when Continuous Cleaning is
enabled.
DEEBOT is unable to reach certain areas
blocked by furniture or barriers.
Tidy up the area to be cleaned by putting furniture and
small objects in their proper place.
The Docking Station is too distant from the
center of the house.
Please place the Docking Station against the wall of a
central room of the house.
5
DEEBOT does not clean
automatically at the scheduled
time.
Time Scheduling function is cancelled.
Program DEEBOT to clean at specific times using the
ECOVACS HOME App.
DEEBOT is switched OFF.
Switch ON DEEBOT.
The robot’s battery is low.
Keep DEEBOT switched ON and connected to the
Docking Station to make sure it has a full battery to work
at any time.
6
The water is not coming out of
the Reservoir when DEEBOT is
mopping.
The water inlet filter on the bottom of
Reservoir is clogged.
Unscrew the water inlet on the bottom of Reservoir and
clean the filter as described in Section 4.2.
The Reservoir runs out of water.
Add water into the Reservoir.
The water outlets on the bottom of DEEBOT
are clogged.
Check the water outlets on the bottom and clean.
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No.
Malfunction
Possible Causes
Solutions
7
DEEBOT misses cleaning
spots to be cleaned, or repeats
cleaning the area cleaned.
The cleaning cycle is interfered by small objects
or barriers on the floor.
Remove power cords and small objects from the floor to
ensure cleaning efficiency. DEEBOT will automatically clean
the area missed, please avoid moving DEEBOT manually or
block the path during the cleaning cycle.
DEEBOT is working on slippery polished floors.
Make sure the floor wax is dried before DEEBOT starts
cleaning.
DEEBOT is unable to reach certain areas
blocked by furniture or barriers.
Tidy up the area to be cleaned by putting furniture and small
objects in their proper place.
The TrueMapping Distance Sensor is blocked.
Remove the objects that are blocking the TrueMapping
Distance Sensor.
8
DEEBOT is making too much
noise when cleaning.
DEEBOT is tangled or blocked with debris.
Clean DEEBOT as described in section 4 Maintenance and
restart. If the trouble persists, please contact Customer Care.
9
DEEBOT is not able to connect to
the home Wi-Fi network.
Incorrect home Wi-Fi username or password
entered.
Enter the correct home Wi-Fi username and password.
Incorrect App installed.
Please download and install ECOVACS HOME App.
DEEBOT is not within range of your home Wi-Fi
signal.
Make sure DEEBOT is within range of your home Wi-Fi signal.
Network setup started before DEEBOT was
ready.
Turn ON Power Switch. Press the RESET Button. DEEBOT is
ready for network setup when its Wi-Fi Indicator light flashes
slowly.
DEEBOT does not support 5 GHz Wi-Fi.
Make sure the robot has been connected with 2.4 GHz Wi-Fi
network.
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10
DEEBOT does not clean the
whole area.
The cleaning area is not tidy.
Remove small objects from the floor and tidy up the
cleaning area before DEEBOT starts cleaning.
11
DEEBOT reservoir drops out of
place during use.
The reservoir is not correctly installed.
Make sure DEEBOT reservoir clicks into place when
installing.
12
DEEBOT Side Brushes drop
out of place during use.
The Side Brushes are not correctly installed.
Make sure the Side Brushes click into place when
installing.
6. Troubleshooting/6.2 Wi-Fi Connection
Before Wi-Fi setup, make sure DEEBOT, mobile phone, and Wi-Fi network meet the following requirements.
DEEBOT and Mobile Phone Requirements
• DEEBOT is fully charged and the power switch of DEEBOT is turned on.
• Wi-Fi status light slowly flashes.
• Turn off mobile phone’s cellular data (you can turn it back on after setup).
Wi-Fi Network Requirements
• You are using a 2.4GHz or 2.4/5 GHz mixed network.• Your router supports 802.11b/g/n and IPv4 protocol.
• Do not use a VPN (Virtual Private Network) or Proxy Server.
• Do not use a hidden network.
• WPA and WPA2 using TKIP, PSK, AES/CCMP encryption.
• WEP EAP (Enterprise Authentication Protocol) is not supported.
• Use Wi-Fi channels 1-11 in North America and channels 1-13 outside North America (refer to local regulatory agency).
• If you are using a network extender/repeater, the network name (SSID) and password are the same as your primary network.
7. Technical Specifications
Model
DLN26
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Rated Input
20V 1A
Docking Station Model
CH1822
CH1918 (Sold Separately)
Input
100-240V 50-60Hz 0.5A
Rated Input (Charging)
220-240V 50-60Hz 0.3A
Output
20V 1A
Rated Output
20V 1A
/
Power (Auto-Emptying)
1000W
Frequency bands
2400-2483.5MHz
Off Mode Power
Less than 0.50W
Networked Standby Power
Less than 2.00W
Output power of the Wi-Fi module is less than 100mW.
Note: Technical and design specifications may be changed for continuous product improvement.
Ecovacs Robotics Co., Ltd.
No.518 Songwei Road, Wusongjiang industry Park, Guoxiang Street,
Wuzhong District, Suzhou, Jiangsu, China.
451-2029-2600
