Meet your new BISSELL product!
Go to support.BISSELL.com for a comprehensive walkthrough
of your new purchase, including videos, tips, support, and more.
Want to get started right away? This guide has all the information
you need to set up your new product. Let’s take a look…
Product Overview
1. Tank Release Button
2. Power Switch
3. Mop Pads
4. Bumper
5. Start/Pause Button
6. Edge Cleaning Brushes
What’s in the Box? .......................................................... 3
Docking and Charging Your Robot ..................... 3
Connecting to the App ................................................ 4
Automatic Cleaning ........................................................4
Mop Mode ............................................................................. 5
Dry Vacuum Mode ...........................................................7
Maintaining the Brushes and Wheels ................ 9
Cleaning the Sensors ...................................................10
Replacing the Battery ................................................. 10
Troubleshooting ................................................................11
Storing Your Robot .........................................................11
Warranty ................................................................................ 11
SPINWAVE® ROBOT
2859 REMANUFACTURED SERIES
2
3
1
5
4
6
2 BISSELL.com
SAVE THESE INSTRUCTIONS
THIS MODEL IS FOR HOUSEHOLD USE ONLY.
IMPORTANT INFORMATION
• Do not turn your appliance ON until you are familiar with all instructions and operating procedures.
• This product contains a wireless device. Refer to FCC/IC Notice Document for regulatory information.
The software included in this product contains open source software. The open source licenses associated with this product may be obtained by visiting
www.BISSELL.com/opensource. With regards to GNU Lesser General Public License Version 2.1, you may obtain the complete corresponding source code
for a period of three years after the last shipment of this product by visiting BISSELL.com/opensource/2291 which leads to the download page for such
source code. This offer is valid to anyone in receipt of this information.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY
When using an electrical appliance, basic precautions should be
observed, including the following:
• Failure to follow the warnings and instructions may result in electric shock, fire
and/or serious injury.
• Unplug from outlet before conducting maintenance.
• Place the cords from other appliances out of the area to be cleaned.
• Do not operate the vacuum in a room where an infant or child is sleeping.
• Do not operate the vacuum in an area where there are lit candles or fragile objects
on the floor to be cleaned.
• Do not operate the vacuum in a room that has lit candles on furniture that the
vacuum may accidentally hit or bump into.
• Do not allow children to sit on the vacuum.
• Use indoors only.
• Do not immerse. Use only on hard floor surfaces moistened by the cleaning process
during Mop Mode.
• Do not allow to be used as a toy. Close attention is necessary when used by or
near children.
• Do not use for any purpose other than described in this user guide. Use only
manufacturer’s recommended attachments.
• Do not use with damaged cord, docking station or charger. If appliance is not
working as it should, has been dropped, damaged, left outdoors, or dropped into
water, have it repaired at an authorized service center.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord
around sharp edges or corners. Do not run appliance over cord. Keep cord, docking
station or charger away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the charger, not the cord.
• Do not handle docking station, charger, contact points, or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep
free of dust, lint, hair, and anything that may reduce air flow.
• Turn OFF all controls before unplugging.
• Do not use to pick up flammable or combustible liquids (lighter fluid, gasoline,
kerosene, etc.) or use in areas where they may be present while vacuuming.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches or
hot ashes while vacuuming.
• Do not use without dry tank, wet tank or filters in place.
• Use only BISSELL cleaning products intended for use with this appliance to prevent
internal component damage. See the “Mop Mode: Choosing Your Formula” section
of this manual.
• For use only with BYD battery pack model INR18650 M26-4S1P or BISSELL model 1625424.
• For use only with charger model E-Tek ZD012M190060US or SAW12-190-0600 UD.
• For use only with BISSELL docking station model 1624770.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and
moving parts.
• Do not carry the appliance when in use.
• Do not use the appliance during charging.
• Do not use appliance in an enclosed space filled with vapors given off by oil-based
paint, paint thinner, some moth-proofing substances, flammable dust, or other
explosive or toxic vapors.
• Do not use to pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.)
while vacuuming.
• Do not incinerate the appliance even if it’s severely damaged. The batteries can
explode in a fire.
• Do not charge the machine outdoors.
• Do not position docking station near stairs or cliff edges.
• Keep appliance on a level surface.
• Clear the area to be cleaned. Remove excess clutter like power cords and small
objects from the floor that could entangle the appliance and tidy up the cleaning
area. Lift items such as curtains, and tablecloths off the floor.
• Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
• This product contains a wireless device. Refer to website for regulatory information.
• Brush or mop pads may start unexpectedly. Turn the power switch OFF before
cleaning or servicing.
• Plastic bags can be dangerous. To avoid danger of suffocation, keep this bag away
from babies and children.
• WARNING: Read all safety warnings and instructions. Failure to follow the warnings
and instructions may result in electric shock, fire and/or serious injury.
• Prevent unintentional starting. Ensure the ON/OFF switch is in the OFF position
before connecting to battery pack, picking up or carrying the appliance. Do not
carry the appliance with your finger on the switch.
• Turn OFF all controls, including the power switch and disconnect charger from
electrical outlet before making any adjustments, performing maintenance,
troubleshooting, changing accessories or storing appliance. Such preventive safety
measures reduce the risk of starting the appliance accidentally.
• Recharge only with the charger specified by the manufacturer. A charger that
is suitable for one type of battery pack may create a risk of fire when used with
another battery pack.
• Do not use any battery pack which is not designed for use with the appliance. Use
of any other battery packs may create a risk of injury and fire.
• When battery pack is not in use, keep it away from other metal objects, like paper
clips, coins, keys, nails, screws, or other small metal objects, that can make a
connection from one terminal to another. Shorting the battery terminals together
may cause burns or a fire.
• Under abusive conditions, liquid may be ejected from the battery; avoid contact.
If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally
seek medical help. Liquid ejected from the battery may cause irritation or burns.
• Do not use a battery pack or appliance that is damaged or modified. Damaged or
modified batteries may exhibit unpredictable behavior resulting in fire, explosion
or risk of injury.
• Do not expose a battery pack or appliance to fire or excessive temperature.
Exposure to fire or temperature above 130°C/265°F may cause explosion.
• Follow all charging instructions and do not charge the battery pack or appliance
outside of the temperature range 4-40°C/40-104°F. Charging improperly or at
temperatures outside of the specified range may damage the battery and increase
the risk of fire.
• Have servicing performed by a qualified repair person using only identical
replacement parts. This will ensure that the safety of the product is maintained.
• Do not modify or attempt to repair the appliance or the battery pack.
READ ALL INSTRUCTIONS BEFORE USE.
BISSELL.com 3
Formula
Water
BISSELL® SpinWave®
Robot with Dirt Bin
Mop Tank with
Mop Pads
Docking Station Docking Tray
Power Adapter Trial-Size Formula Replacement Edge
Cleaning Brushes
(select models)
What’s in the Box?
Standard accessories may vary by model.
Docking and Charging Your Robot
Go to support.BISSELL.com for assembly videos.
Note: The docking station & docking tray must be installed on a hard surface. The robot’s soft
surface sensors prevent it from cleaning carpets and area rugs in Mop Mode.
Be sure the device is near your WiFi router and the robot is fully charged or in the dock during the
pairing process.
Wi-Fi
80 inches
(2m)
40 inches
(1m)
40 inches
(1m)
40 inches
(1m)
40 inches
(1m)
40 inches
(1m)
Water
Formula
1. Place the back of docking
tray firmly against a wall.
Ensure there are at least 40
inches to one side, 40 inches
to the opposing side and no
obstructions in the front. Tip
the docking station into the
docking tray.
2. Insert the docking station
power adapter plug into the
port on the side of the docking
station. Plug the other end into
the wall outlet.
3. Turn the robot ON and put
it on the docking station. The
first charge will take 4-5 hours.
Status Button Light State Light Ring Sound
Power ON Pulse Once > Blink > On Pulse Once Activation Sound
Cleaning Blink > Fade In > On Pulse Once > Fade In > 30 seconds > Fade Out Activation Sound
Charging Breathing Pulse Once > Breathing for 30 seconds > Off 1 Beep
Pairing Mode Blink Off 1 Beep
Paired On Solid for 5 Seconds > Fade Out 3 beeps
Docking Slow pulsing, white Off None
4 BISSELL.com
Connecting to the App
For more help, visit support.BISSELL.com.
Automatic Cleaning
Download the BISSELL Connect App to set up automatic features.
Downloading the BISSELL Connect App means you can change your robot’s cleaning mode, start,
pause, or stop your robot, schedule cleanings, view notifications, track your cleaning history, and
troubleshoot all from the palm of your hand.
1. In the App or Google
Play Store search “BISSELL
Connect” and download.
Once downloaded, open the
app and sign in or create a
new login.
2. Make sure you’re near your
WiFi router before turning the
robot ON.
3. To put the robot in pairing
mode, press and hold the
start/pause button for
5 seconds until you hear a
single beep.
4. From the app, select “Have
a BISSELL Connected Product?
Connect it now.” Then choose
your product from the menu.
5. Remove the dirt bin and
turn the robot over to access
the setup QR code.
6. Scan the QR code, follow
the instructions in the app to
pair.
You can designate a day and time for your robot to run automatically using the BISSELL Connect App.
Once the robot is connected to the app, go to the Schedule tab and follow the on-screen prompts.
BISSELL.com 5
Filling Your Mop Tank
In Mop Mode, your robot will clean using dual rear rotating mop pads combined with a BISSELL
formula to clean your home’s hard floors. While mopping, your robot will also sweep and collect a
limited amount of dry debris for a complete cleaning experience.
Formula
Water
Formula
Water
Formula
Water
Formula
Water
1. Turn the power switch OFF.
Press the button on top of the
tank and pull to remove.
2. Twist to unlock the tank cap
and pull up to remove.
3. Fill tank with hot tap water
(140°F/60°C MAX) to the
water fill line. Do not boil or
microwave water.
Formula
Water
Formula
Water
Formula
Water
Formula
Water
4. Fill with a BISSELL formula
to the “Formula” fill line.
5. Twist the mop tank cap
back into place.
6. Reinstall the tank.
Note: Hold the tank level to
avoid leaking.
Multi-Surface Formula
Great for cleaning all
sealed hard floors.
Wood Floor Formula
Restores your wood floor’s
natural shine.
Pet Multi-Surface with
Febreze Formula
Removes pet odors to
clean and refresh.
Hard Floor Sanitize
Cleans and sanitizes,
eliminates 99.9% of
bacteria.*
Certain trademarks used under license from The Procter & Gamble Company or its affiliates.
*Kills 99.9% of Enterobacter aerogenes (ATCC 13408) and Staphylococcus aureus (ATCC 6538)
Mop Mode
More of a video person? Open up the BISSELL Connect App for how-to videos.
Choosing Your Formula
Keep plenty of BISSELL® formulas on hand so you can clean whenever it fits your schedule. Always
use genuine BISSELL formulas in your machine. Other formulas may harm the machine. Do not use
Hard Floor Sanitize Formula on area rugs or carpet.
WARNING To reduce the risk of fire due to internal component damage use only BISSELL cleaning products
intended for use with this appliance.
6 BISSELL.com
Sanitizing with Spot Mode
Spot Mode can be used with BISSELL Hard Floor Sanitize Formula to sanitize floors after tough messes,
like a pet accident. Spot Mode also works to give certain areas extra cleaning attention when used with
BISSELL Multi-Surface or Hard Floor Formulas. Access “Spot” mode in the BISSELL Connect App.
Note: You can sanitize 3 or 4 different areas around your home with a single tank.
HARD FLOOR
SANITIZE
Water
Formula
1. Add BISSELL Hard Floor
Sanitize formula following the
steps on page 5.
2. Wipe up the mess with
disposable towel.
3. Place the robot in the center
of the area you want to clean.
Water
Formula
x3
Water
Formula
40 inches
(1m)
40 inches
(1m)
40 inches
(1m)
40 inches
(1m)
Water
Formula
4. To start cleaning, press the
start/pause button 3 times
or select “Spot” Mode in the
BISSELL Connect App.
5. The robot will clean in a
spiral pattern, covering an
area approximately 40” x 40”
(1m x 1m) for about 5 minutes.
The robot will beep to let you
know it’s finished.
6. Use caution when removing
robot as the floor may be
slippery. Allow to remain wet
for 5 minutes.
Manual Cleaning
Water
Formula
x2
1. Turn the robot ON. Press
the start/pause button to start
cleaning. Note: When finished,
the robot will return to where it
started. To have the robot return
to the dock, start the cleaning
cycle while robot is on the dock.
2. The robot will clean hard
surfaces and avoid most soft
surfaces, such as area rugs and
carpet. Note: The robot will
stop if water is low. To resume
cleaning, refill mop tank and
push the start/pause button.
3. Return the robot to the dock.
Press the start/pause button
twice. The light ring will flash
white as it finds its way back.
Mop Mode
(continued)
BISSELL.com 7
Maintaining the Mop Pads and Debris Trap
While in Mop Mode, your robot can sweep up a limited amount of dry debris, so be sure to empty the
trap after each clean.
Formula
Water
1. Turn the power switch OFF.
Press the button on top of the
mop tank and pull to remove.
Place tank upside down on a
soft surface.
2. Firmly pull up on the mop
pads to remove from mop pad
drivers. Replace mop pads if
damaged.
3. Machine wash separately
in warm water. Use only liquid
detergents. Do not use bleach
or fabric softener. Tumble dry
on low. Do not iron or dry clean.
4. To reattach, use the middle
hole on the pads to align with
the driver.
5. The debris trap is located
on the back of the tank. Pull
down the door and tip tank to
empty debris.
Mop Mode
(continued)
Dry Vacuum Mode
For more help, visit support.BISSELL.com.
Manual Cleaning
In Dry Vacuum Mode, your robot will clean using a combination of dual edge cleaning brushes,
a rotating brush roll and powerful suction to clean multiple floor types in your home.
x2
1. Turn the robot ON. Press
the start/pause button to start
cleaning.
2. When finished, press the
start/pause button again to
stop the robot.
3. Return the robot to the dock.
Press the start/pause button
twice. The light ring will flash
white as it finds its way back.
8 BISSELL.com
Spot Mode
x3
40 inches
(1m)
40 inches
(1m)
40 inches
(1m)
40 inches
(1m)
1. Place the robot in the center
of the area you want to clean.
2. To start cleaning, press the
start/pause button 3 times
or select “Spot” mode in the
BISSELL Connect App.
3. The robot will clean in a
spiral pattern, covering an
area approximately 40" x 40"
(1m x 1m) for about 5 minutes.
The robot will beep to let you
know it’s finished.
Maintaining the Dirt Bin
1. Turn the power switch OFF.
Press the button on top of the
dirt bin and pull to remove.
2. Open filter door by pulling
both sides apart. Empty the
debris from the dirt bin.
3. Remove the filter cover,
then the foam and pleated
filters.
4. Use a soft bristle brush
to clean the filter cover and
filters. Do not wash the filters.
5. With filters removed, rinse
the dirt bin with tap water.
Ensure dirt bin is completely
dry before reinstalling. Do not
machine wash the dirt bin.
6. Once clean, reinstall the
filters and filter cover, close
and push back into the machine.
Dry Vacuum Mode
(continued)
BISSELL.com 9
1. Turn the power switch
OFF. Pinch the tabs on the
brush guard inward and pull
to remove. Lift to remove the
brush roll.
2. Clean the brush roll with a
soft bristle brush.
3. Replace the brush roll and
brush guard. Note: the brush
roll has two different end
pieces. Ensure the square-
shaped end piece is inserted
into the square-shaped port.
4. Use a damp cloth to wipe
away debris around the brush
roll.
5. Turn the power switch
OFF. Set your robot on a soft
surface and pull up firmly on
the caster wheel.
6. Clean out any visible hair
and debris with a dry cloth.
7. To reinstall the caster wheel,
push down firmly until you
hear a “click”.
8. Use a Phillips-head
screwdriver to remove the
screw. Pull up on the base
of the brush. Once removed,
they can be rinsed or soaked
in water. Be sure they are
completely dry before
returning to the machine.
9. Push the brush directly
onto the holder. Replace the
screws with a Phillips-head
screwdriver.
Maintaining the Brushes and Wheels
Check out the BISSELL Connect App for tips and videos on maintenance.
WARNING To reduce the risk of electric shock, turn the power switch OFF before performing maintenance or
troubleshooting checks.
10 BISSELL.com
Cleaning the Sensors
Replacing the Battery
WARNING To reduce the risk of electric shock, turn the power switch OFF before performing maintenance or
troubleshooting checks.
After repeated use, debris can accumulate on the sensors
of the robot and performance could be affected.
Turn the power switch OFF and wipe the sensors with a
cloth to remove any debris.
WARNING This product contains Lithium-Ion rechargeable batteries. DO NOT mix Lithium-Ion
batteries with general household waste. According to Federal and State regulations, removal and proper disposal
of Lithium-Ion batteries is required. For specific battery disposal instructions please contact Call2Recycle at
877-723-1297 or visit www.call2recycle.org.
1. Turn the power switch OFF. 2. Use a Phillips-head
screwdriver to remove the two
screws and battery cover.
3. Remove the battery and
disconnect.
4. Connect the new battery
and install into battery
compartment. Do not remove
the plastic shrink sleeve from
the battery pack.
5. Use a Phillips-head
screwdriver to replace the
battery cover.
Note: Any other servicing should be performed by an authorized service representative.
Sensors and Contacts
1. Cliff Sensors
2. Charging Contact Points
3. Soft Surface Avoidance Sensor
1
3
2 2
11
BISSELL.com 11
Troubleshooting
For a comprehensive walkthrough of your product and support tips visit support.BISSELL.com.
This guide has everything you need to get ready for first use, including setting up, using and
maintaining your machine, but online you’ll find additional resources like tips and troubleshooting,
videos, product registration, parts, and more.
Problem Possible Cause Remedy
Streaking or
water spots when
mopping
Too much water is being used. Choose a lower water level in the BISSELL Connect App.
Mop pads are dirty. Attach clean mop pads.
Debris is trapped on bottom of robot. Use a damp cloth to clean bottom of robot.
Error Notifications
Sound Button Light State Error Remedies
1 Beep Flashing Red Robot is trapped, lifted or
cliff sensors are dirty
Place robot on floor away from objects and resume
cleaning. If error persists, turn robot OFF and use
a dry cloth to clean the three cliff sensors on the
bottom of the robot.
1 Beep Flashing Red > Solid Red Left or right wheel is stuck Turn robot OFF and remove hair and debris from wheels.
1 Beep Flashing White Water pump has failed Contact Consumer Care.
2 Beeps Flashing Red > Solid
Red
Edge cleaning brushes are
stuck
Turn OFF the robot and remove hair and debris from
edge cleaning brushes.
2 Beeps Flashing White Bumper is stuck or robot is
trapped
Turn OFF the robot and tap the bumper serval times
to release any debris that may have accumulated.
2 Beeps Flashing Red and
White Alternately
Robot is trapped on carpet
(Mop Mode)
Move robot from carpeted area to hard floor and
resume cleaning.
3 Beeps Flashing Red Front caster wheel sensor
is blocked
Turn robot OFF and remove front caster wheel
assembly. Clear debris from assembly housing.
Reinstall wheel.
3 Beeps Flashing Red > Solid
Red
Brush roll is stuck Turn OFF the robot and remove hair and debris from
brush roll.
3 Beeps Flashing Red and
White Alternately
Low water Remove the mop tank and refill within 3 minutes to
resume cleaning.
3 Beeps Flashing White Water tank motor has failed Clean contacts on side of mop tank and ensure
nothing is wrapped around either pad driver. If issue
persists, replace tank.
Storing Your Robot
Store your robotic vacuum cleaner safely indoors where it is unlikely to be damaged. Store with
clean, dry mop pads. Any solution remaining in the mop tank should be emptied prior to storage.
NOTICE To reduce the risk of a leaking condition, do not store machine where freezing may occur. Damage to internal
components may result.
Warranty
6-Month limited warranty, may vary by state. Visit support.BISSELL.com or call 1-844-383-
2630 for complete warranty information.
But wait, there’s more!
Join us online for a complete guide to your new product, including
troubleshooting, product registration, parts, and more.
Go to support.BISSELL.com.
VIDEOSINFOREGISTER PARTS SUPPORT
We’re Waggin’ Our Tails!
BISSELL proudly supports BISSELL Pet Foundation® and its mission to
help save homeless pets. When you buy a BISSELL® product, you help
save pets, too. We’re proud to design products that help make pet
messes, odors and pet homelessness disappear.
Visit BISSELLsavespets.com to learn more.
©2022 BISSELL Inc. All rights reserved.
Part Number 1625898 01/22 RevE
