SurgeX UPS-33020-02 Three-Phase UPS User Manual

Uninterruptible Power Supply

Three-Phase User Manual

UPS-33020-02, UPS-33030-12, UPS-33040-12

Three-Phase User Manual

TABLE OF CONTENTS

1.0 Safety and EMC Instructions 6

2.0 Installation 11

3.0 Operation 21

4.0 Troubleshooting 58

5.0 Storage and Maintenance 60

6.0 Specifications 62

Three-Phase User Manual

IMPORTANT SAFETY INSTRUCTIONS

This

manual contains

important

instructions

to be followed

during

installation and

maintenance

of the UPS and

batteries.

Please

read all

instructions

before installing or

operating the

described equipment and PLEASE SAVE THIS MANUAL FOR

FUTURE REFERENCE!

SPECIAL SYMBOLS: The following are

examples

of symbols

used

on the UPS, or within this

manual

to alert you to important information.

Please

familiarize yourself with

these symbols.

Risk of Electric Shock—Observe the warnings

Associated

with the risk of electrical

shock.

CAUTION: HOT SURFACE—Do not touch! Risk of

burn

hazard.

CAUTION: REFER TO OPERATOR’S MANUAL

—Refer

to the operator’s

manual

for additional information, such

as

specific

operating

and/or

maintenance instructions.

Do Not Discard—This

equipment

utilizes

components

that contain lead and must be

disposed

of properly.

For

more information,

contact

your local

recycling/refuse or

hazardous waste center

.

Three-Phase User Manual

Do Not Discard—Never discard Waste Electrical or

Electronic

Equipment

(WEEE) in the trash. For

proper

disposal contact

your local

recycling/refuse

or

hazardous

waste center.

Information of Special Note—Specific handling

or

operational instructions may apply.

Phase—This is the electrical symbol for the word

“phase”.

Recycle—Equipment or

components

are

made

of

recyclable material, please contact your local recycling

center

for proper

disposal.

Three-Phase User Manual

NOTE TO USERS

To

ensure

correct

operation

of the UPS,

please

read this

instruction

manual

carefully.

Please

keep this

manual

handy for future

reference.

This UPS has dangerously high voltages on both its Input and

output connections. Contact with these voltages may be life

threatening. Please follow the operating instructions carefully.

Please give close attention to the warnings in this manual and

those posted on the UPS. There are no user serviceable parts

inside the UPS. Disassembly and/or maintenance should only be

done by authorized personnel.

IMPORTANT INFORMATION FOR USERS OF

THIS UNINTERRUPTIBLE POWER SUPPLY

1. Before

operating

the UPS or

connecting

any load

equipment,

please

ensure the UPS is connected to a properly grounded electrical supply.

2. This UPS has dangerously high voltages on both its input and output

connections. Contact

with

these voltages

may be life threatening.

3.

Please

do not

disassemble

the

covers.

There is a risk of

electric

shock.

4. In an

emergency,

immediately turn

off

the circuit

breaker

for

the

circuit supplying power to the UPS. Also immediately turn

off

the

battery circuit breaker.

5. This UPS has two power sources. One is the circuit supplying the UPS

with input power. The other is the UPS battery. Prior to any

maintenance,

both of

these

power

sources

must be

disconnected

to

ensure

that the UPS is

de-energized.

If

only the input

power

is

disconnected,

the UPS can still

operate

from the

battery, and

hazardous voltages

may still

exist.

Three-Phase User Manual

6. To

prevent damage

or a safety

hazard,

keep the UPS away from

open flame and any other

devices

that may

cause sparks.

7. Do not open or

damage

individual battery

cases as

spillage of

caustic

electrolyte may occur resulting in

danger

to life, safety,

and

the

environment.

8. The

charging characteristics

of UPS

batteries

vary by both

brand

and type. For this

reason, replacement batteries

should be of

the

same

brand and type

as those specified

by the

manufacturer.

Using

batteries

other than the brand and type

specified

by

the

manufacturer

may affect the

performance

of the UPS.

Before

Installing

batteries

of different brand or type,

please

consult with

the

manufacturer.

9. The UPS has an internal EMI filter for

purposes

of

enhancing

electromagnetic compatibility with the input mains supply. This filter

produces leakage

current to earth on the input mains.

When selecting

a circuit

breaker

for the

branch

circuit supplying

power

to the UPS,

ensure

that the

breaker selected

is not an ELCB

type

circuit breaker that detects earth leakage current.

10.

Please contact

the

manufacturer

or an

authorized

distributor for

any

assistance with troubleshooting.

11. The UPS should only be

serviced

or

maintained

by a factory

authorized service technician.

12. This UPS

meets

FCC

Class

A

electromagnetic compatibility

requirements.

13.

Depleted batteries

must be

disposed

of in a proper

manner

.

Contact

your local recycling or

hazardous waste center

or the

UPS

manufacturer

for

instructions concerning

proper

disposal.

Three-Phase User Manual

1.0 SAFETY AND EMC INSTRUCTIONS

All

safety

instructions

in this

document

must be read,

understood and

followed.

1.1 Transportation and Storage

CAU

TION

Please transport the UPS system only in the original packaging to protect against

shock and damage.

CAU

TION

The UPS must be stored in a room where the temperature is well regulated.

Ambient temperature should not exceed 40°C.

1.2 Preparation

CAU

TION

Condensation may form if the UPS system is moved immediately from a cold to a

warm environment. The UPS system must be completely dry before being

installed. Please allow at least two hours for the UPS system to acclimate to the

environment.

CAU

TION

Do not install the UPS system near water or in moist environments.

CAU

TION

Do not install the UPS system where it would be exposed to direct sunlight or

nearby heat source.

CAU

TION

Do not block ventilation holes on the UPS housing.

Three-Phase User Manual

1.3 Installation

CAU

TION

Do not connect appliances or devices which would overload the UPS (e.g. big

motor-type equipment) to the UPS output terminal.

CAU

TION

Place cables in such a way that no one can step on or trip over them.

CAU

TION

Do not block air vents on the housing of the UPS. Ensure proper unit

spacing of ventilation.

CAU

TION

UPS comes equipped with grounding terminal, in the final installation phase,

connect grounding/earthing wire to the external UPS battery cabinets or

appropriate grounding terminals.

CAU

TION

The UPS can be installed only by qualified maintenance personnel.

CAU

TION

An appropriate disconnect device such as short-circuit backup protection should

be incorporated during installation.

CAU

TION

An integral emergency shutoff switch which prevents additional load from the UPS

in any mode of operation should be implemented during the installation.

CAU

TION

Secure the grounding/earthing wire before connecting to any live wire terminal

Three-Phase User Manual

CAU

TION

Installation and wiring must be in accordance with the local electrical laws and

regulations.

1.4 Connection

W

ARN

ING

In accordance with safety standard, installation must include a Backfeed

Protection system, for example a contactor, which will prevent the appearance

of voltage or dangerous energy in the input mains during a mains fault. There is

no standard Backfeed Protection inside of the UPS. However, there are relays on

the Input to cut-off line voltage while the neutral is still connected to UPS.

Input Relay Diagram Input Relay Diagram for Dual-Input Model

•

There can be no derivation in the line that goes from the Backfeed Protection to the

UPS, as the standard safety would be infringed.

•

Warning labels should be placed on all primary power switches installed in places

away from the unit to alert the electrical maintenance personnel of the presence of

a UPS in the circuit. The label will bear the following or an equivalent text:

Before working on this

circuit

Isolate Uninterruptible Power Supply

(UPS)

Check for Hazardous Voltage between all terminals including the protected earth.

Risk of Voltage Backfeed!

Three-Phase User Manual

• The power input for this unit must be three-phase rated in accordance

with the equipment nameplate. It also must be suitably grounded.

W

ARN

ING

:

HIGH

LEAKAGE

CURRENT!

EARTH CONNECTION IS ESSENTIAL BEFORE CONNECT SUPPLY VOLTAGE

• This UPS should be connected with a TN grounding/earthing system.

• Use of this equipment in a medical instrument or any life-sustaining equipment where

failure of this equipment can reasonably be expected to cause the failure of the life-

sustaining equipment, or significantly affect its safety or effectiveness, is not

recommended. Do not use this equipment in the presence of a flammable mixture with

air, oxygen or nitrous oxide.

• Connect grounding terminal of UPS to a grounding electrode conductor.

1.5 Operation

CAU

TION

Do not disconnect the grounding/earthing conductor cable on the UPS or the

building wiring terminals under any circumstance.

CAU

TION

The UPS system features its own internal current source (batteries). The

UPS output sockets or output terminal blocks may be electrically live even if the

UPS system is not connected to the building mains/live wires (standard models

only).

CAU

TION

In order to fully disconnect the UPS system, first press the “OFF” button and

then disconnect the mains/live wires.

CAU

TION

Ensure that no liquid or other foreign objects can enter into the UPS system.

CAU

TION

The UPS can be operated by any individual; no previous experience is

required.

Three-Phase User Manual

1.6 Standards

* Safety

UL 1778, CSA C22.2 No.107.3-14

* EMI

Conducted Emission...............................: FCC Part 15, Subpart B

Class A

Radiated

Emission..................................:

FCC Part 15, Subpart B

Class A

NOTE:

This equipment has been tested and found to comply with the

limits for a Class A digital device, pursuant to part 15

of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference when the equipment is

operated in a commercial environment. This equipment generates,

uses, and can radiate radio frequency energy, and if not installed

and used in accordance with the instruction manual, may cause

harmful interference to radio communications. Operation of this

equipment in a residential area is likely to cause harmful

interference in which case the user will be required to correct the

interference at his own expense.

Three-Phase User Manual

2.0 INSTALLATION

We offer optional parallel function upon

request.

The UPS with

parallel

function is called the “Parallel Model”. We have

detailed

installation

and

operation procedures

of the Parallel Model in the following

chapter

.

2.1 Unpacking and Inspection

Unpack the package and check the package contents. The shipping package

should contain:

•

One UPS

•

One User Manual

NOTE:

Before the installation, please inspect the unit for any physical

damage and for all parts and accessories. If damage is found or

parts/accessories are missing, do not turn on the unit and notify the

carrier and SurgeX immediately. Please keep the original packaging

for future use. It is recommended to keep each equipment and

battery set in their original packaging because they have been

designed to provide maximum protection during transportation and

storage

2.2 UPS Floor Anchoring

NOTE:

The

L-shaped

floor

anchoring brackets

that

secured the

enclosure to the pallet during shipment may be used for a stand-

alone

UPS

enclosure to enhance stability.

Three-Phase User Manual

2.3 Wiring Terminal View

Diagram 1: 10kVA Rear Panel Diagram 2: 15kVA/20kVA Rear

Panel

Diagram 3: 10kVA Input/Output Terminal Diagram 4: 15K/20kVA Input/Output

Terminal

Three-Phase User Manual

Diagram 5: 30kVA Front view with door open Diagram 6: 40kVA Front view with door open

Diagram 7: 30kVA Input /Output Terminal Diagram 8: 40kVA Input/Output

Terminal

Three-Phase User Manual

1.

RS-232 communication

port (only for firmware

updates)

2. USB communication port

3.

Emergency

power

off

function

connector

(EPO

connector)

NOTE:

Keep the

EPO

connector closed for UPS

normal operation. To activate

EPO

function,

please remove the jumper.

4.

Share

current port (only

available

for parallel

model)

5. Parallel port (only

available

for parallel

model)

6. Intelligent

slot

7. External battery

connector

(Only

available

for long-run

model)

8. Line input circuit breaker/switch

9. Maintenance bypass switch

10.

Input/Output

terminal (Refer to

diagram

3 for the

details)

11. Line input terminal

12. Output terminal

13. Input

grounding terminal

14. Output grounding terminal

15. Bypass input circuit breaker/switch

16. Bypass input terminal

17. Output circuit breaker

Three-Phase User Manual

2.4 Operation Principle

Maintain

Breaker

Customer AC

Supply

Bypass

Breaker

Bypass

(Remove tie if

dual source)

Customer AC

Supply

Input Breaker

PFC

(AC/DC)

Inverter

(DC/AC)

Output

Breaker

Critical Load

DC/DC

Battery

The Operating Principle of the

UPS

2.5 Single UPS Installation

Installation and wiring must be carried out in

accordance

with the local

electric laws and

regulations

by trained

professionals.

1. Make sure that the mains wire and

breakers

of the building

are

rated

for

the

capacity

of the UPS to

prevent

electric shock or risk of fire.

See

Facility Data

Planning

Guide on

page

47 for

guidance.

2. Switch

off

the mains switch in the building before

installation.

3. Turn

off

all

connected devices

before

connecting

to the

UPS

4.

Remove

the terminal block cover at the rear panel of

UPS.

Then

connect

the wires

according

to the following terminal block

diagrams.

(Connect

the

grounding/earthing

wire first when making other wire

connections. Remove the grounding/earthing wire last when connecting the

UPS!)

Three-Phase User Manual

Terminal Block Wiring Diagram for

10kVA

Terminal Block Wiring Diagram for 15 / 20

KVA

Three-Phase User Manual

Terminal Block Wiring Diagram for 30 / 40

KVA

Battery Connection Wiring

NOTE 1: Make sure that the wires are connected securely with the

terminals.

NOTE 2: Please install the output breaker between the output terminal

and the load. The breaker should have leakage current

protective function if necessary.

5. Put the terminal block cover back at the rear panel of the

UPS.

Three-Phase User Manual

W

ARN

I

N

G

(

S

ta

nd

ar

d

M

od

e

l Onl

y)

•

Make sure the UPS is off before the installation. The UPS should not be turned

on during wiring connection.

•

Do not attempt to modify the standard model into the long-run model.

In particular, do not try to connect the standard internal battery to the

external battery. The battery type and voltage may be different, risk of

electric shock or fire may occur!

W

ARN

I

N

G

(

Long

R

un

M

od

e

l Onl

y)

•

Make sure a DC breaker or other protective device between UPS and the

external battery pack is installed for added safety. If not, please install it

carefully. Switch off the battery breaker before installation.

NOTE: Set the battery pack breaker in “OFF” position and then install the

battery pack.

•

Pay special attention to the rated battery voltage marked on the rear panel. If

you want to change the numbers of the battery in a chain, make sure you

modify the UPS setting accordingly. Connection with wrong battery voltage

may cause irreversible damage of the UPS.

•

Pay special attention to the polarity marking on external battery terminal

block. Connection with wrong battery voltage may cause irreversible

damage of the UPS.

•

Make sure the protective grounding/earthing wiring is adequate. The current

spec, color, position, connection and conductance reliability of the wire

should be verified.

•

Make sure the utility input and output wiring are rated correctly. The

current spec, color, position, connection and conductance reliability of the

wire should be verified. Make sure the L/N side is correct, not reverse or

short-circuited.

Three-Phase User Manual

2.6 UPS Installation for Parallel System

If

the UPS is only for single

operation,

you may skip this

section.

1. Install and wire the UPS

according

to the

section 2-5.

2.

Connect

the output wires of

each

UPS to an output

breaker

.

3.

Connect

all output

breakers

to a

centralize breaker.

This

centralize

output breaker will then connect directly to the loads.

4. Either

common

battery

packs

or

independent

battery

packs

for

each UPS are allowed.

5. Refer to the following wiring

diagram

for input, output and

bypass

input:

Wiring Diagram of Parallel System for 10 / 15 / 20

kVA

Three-Phase User Manual

Wiring Diagram of Parallel System for 30 / 40

kVA

6. Refer to the following

communication

wiring

diagrams

for

shared

Current cable and parallel cable connections.

Diagram 1: Two UPSs in Parallel Diagram 2: Three UPS in

Parallel

Parallel System for 10 / 15 / 20 kVA

Diagram 1: Two UPSs in Parallel Diagram 2: Three UPS in

Parallel

Parallel System for 30 / 40 kVA

2.7 Software Installation

For optimal

computer system protection,

install UPS monitoring

software

to

configure UPS

shutdown operation.

Three-Phase User Manual

3.0 OPERATION

3.1 Initial Operation

1. Before

operation,

make sure that the two strings of

batteries

are

connected

correctly in order of ”+, GND, -” terminals and

the

breaker

of the battery pack is at

“ON”

position (Long-run

model

only).

2. Press the “

”

button to set up the power supply for

the

UPS.

UPS

will

enter to power on mode. After initialization, UPS will enter to

“No Output mode”.

3.2 LED Indicators and LCD Panel

LED Indicators

4 LEDs on the front panel show the UPS working

status:

LED

Mode

Bypass

Line

Battery

Fault

UPS On

●

Standby mode

○

Bypass mode

●

○

Line mode

○

●

○

Battery mode

○

●

○

CVCF mode

○

●

○

Battery Test

●

○

ECO mode

●

○

Fault

○

●

Note: ●

means

LED is lighting, and

○

means

LED is

faded.

Three-Phase User Manual

3.3 Screen Description

After initialization, the LCD

will

display the main

screen.

There are five

sub-

menus:

control,

measure,

setting, information, and data log. Touch any

sub-

menu

icon to enter the

sub-screen.

3.3.1 Main screen

Upon powering on, the LCD

will

start initialization approximately few

seconds as shown below.

After initialization, the main

screen

will

display

as

shown below. On

the

bottom, there are five icons to

represent

five

sub-menus: CONTROL,

MEASURE, SETTING, INFO, DATALOG.

Three-Phase User Manual

3.3.2 Control screen

MENU TREE

• Touch the icon to enter control

sub-menu.

• Touch icon to return back to

main screen from any screen.

Screen 1.0 «Control» and its Sub-Menus

h

On/Off UPS

TURN ON UPS

TURN OFF UPS

•

It

will show Turn on UPS? when UPS is off.

•

It

will show Turn off UPS? when UPS is on.

•

Touch YES to turn the UPS on or off. The

screen

will

return to the

main

screen.

•

Touch Back to return to main screen immediately or NO to cancel this

operation and go back to the main screen.

Three-Phase User Manual

➢

Battery Test

Cancel Battery

T

est

•

The

unit

will

display “Battery Test”

if

the UPS is not in test mode. T

ouch

Yes

to start the battery test. “Battery testing…” will appear during the battery test

period. After a few

seconds,

the battery test result

will

show

on the screen.

Touch Back to return to main screen immediately or No to

cancel

this

operation

and return to the main

screen.

“Cancel battery test”

will

appear

if

in test

mode.

➢

Audio Mute

Mute All

Cancel Mute

All

• The

unit

will

display “Mute all”

if

the audio is active. Touch Yes to activate

mute.

If

“Mute all” is active, the icon on the top left corner of the

main

screen will appear. Touch Back to return to the CONTROL

screen

immediately

or No to

cancel

this

operation

and return to the CONTROL

screen.

• The

unit

will

display “Cancel mute”

if

the UPS is

already

mute. T

ouch

Yes

activate

audio function or No to keep mute. Touch Back to return to CONTRL

screen.

Three-Phase User Manual

➢

On/Off Charger

TURN ON CHARGER

TURN OFF CHARGER

• The

unit will display “Turn on Charger?” when the

charger

is off.

• The

unit will display “Turn off Charger?” when the charger is on.

• Touch Yes to turn the

charger

on or off. The

screen

will

return to the

main

screen.

• Touch Back to return to the CONTROL

screen

immediately or No to

cancel

this

operation

and return to CONTROL

screen.

3.3.3 Measure Screen

• Touch the to enter measure page. Touch the or to browse

information. Touch the to return to main screen. Touch the icon to go

back to previous menu.

• LINE VOL: The real time value

of R, S and T

phase voltage,

RS,

ST, TR voltage and input

frequency.

•

INVERTER VOL: The real

time value of R, S and T

inverter voltage, RS, ST and

TR voltage and

frequency.

•

BYPASS VOL: The real time

value of R, S and T bypass

voltage, RS, ST and TR voltage

and frequency.

•

OUTPUT VOL: The real time

value of R, S T output voltage,

RS, ST and TR voltage and

frequency,

Measure Screen Page 1

Three-Phase User Manual

•

OUTPUT

W: R, S and T output

power in watt.

•

OUTPUT

VA: R, S and T output

power in VA.

•

OUTPUT

W (%): R, S and

T output power watt in

percentage.

•

OUTPUT

VA (%): R, S

and T output power VA in

percentage.

Measure Screen Page 2

• Total watt and VA: Total output load in watt and VA.

• BATT Voltage/Bus Voltage/Charging Current/Discharging Current:

The real time value of DC

.

•

T

emperature:

Temperature

of R, S and T

phases.

• INPUT W: R, S and T input

power in watt.

• INPUT VA: R, S and T input

power in VA.

• INPUT W (%): R, S and

T input power watt in

percentage

• INPUT VA (%): R, S and T

input power VA in percentage.

Measure Screen Page 3

• Input current: The real-time value of input current in R, S and T phases.

•

Output

current: The real-time value of output current in R, S and T

phases.

Three-Phase User Manual

3.3.4 Setting screen

This

sub-menu

is

used

to set the

parameters

of the UPS. Touch to enter setting

menu page. There are 2 options: Basic and Advanced. Touch the to return to main

screen. Touch to go back to previous menu.

NOTE:

Not all settings are available in every operation mode. If the setting

is not available in present mode, the LCD will keep its original setting

parameter showed instead of changing the parameters.

•

GENERAL: It is to set

up basic

information of the

UPS.

It’

s

not

parameter.

•

ADVANCE: It is

required to

enter

password to access to the

“ADVANCE”

setting. There

are

two types of authority, User

and

Maintainer.

Setting Screen

• SAVE SETTING:

Select

this function

save

the

setting(s)

when it is

done.

Click this tap to

execute

saving function no matter

if

UPS is

connected to

battery or not. However,

it’

s

requested

to shut down the UPS to

complete

setting changes.

Three-Phase User Manual

The Authority List:

UPS OPERA

TION

MODE

SETTING

ITEM

Standby Mode

Bypass Mode

Line Mode

Battery Mode

Battery

T

est

Mode

Fault Mode

Converter

Mode

ECO Mode

Authorization

No

Password

User

Maintainer

GENERAL

Date/Time

Y

Language

Y

Input

Source

Y

Contact

Y

Phone

Y

Mail

Y

Audio Alarm

Y

ADVANCE

Output Voltage

Y

Output

Frequency

Y

CVCF Mode

Y

Bypass Forbid

Y

Bypass Mode

Y

Bypass Voltage Range

Y

Bypass Frequency

Range

Y

ECO Mode

Y

ECO Voltage

Range

Y

ECO

Frequency Range

Y

Battery

Warning Voltage

Y

Shutdown Voltage

Y

Age Alert

Y

Capacity

in Ah

Y

Auto Restarts

Y

System Shutdown Time

Y

System Restore Time

Y

Password Setting

Y

Default User

Password

Y

Model Name

Y

Serial Number

Y

Three-Phase User Manual

UPS OPERA

TION

MODE

SETTING

ITEM

Standby Mode

Bypass Mode

Line Mode

Battery Mode

Battery

T

est

Mode

Fault Mode

Converter

Mode

ECO Mode

• Auth

oriza

tion

No

Password

User

Maintainer

ADVANCE

Manufacturers

Y

Max.

Charging Current

Y

Battery Numbers

Y

Charge

V

oltage

Y

Charger Numbers

Y

Float

V

oltage

Y

UPS Type

Y

System

Install

Date

Y

Battery Install

Date

Y

Voltage Calibration

Y

Current Calibration

Y

Clean Data Log

Y

Reset Parameters

Y

Reset

Calibration

Y

Reset EEPROM

Y

Touch Calibration

Y

UPS

Self Test

Y

Save Setting

Y

“Y” means that this setting item can be set in this operation mode.

Three-Phase User Manual

GENERAL

•

Date/Time: Set the date and

time. The format is

YYYY-MM-

DD HH:MM:SS.

The calendar

day will be automatically

changed when the year, month

and date are set.

•

Language: Set the LCD

language. Only available

in English.

General Screen Page 1

•

Input Source: Select the input source. There are two options: Line (utility)

and generator. Line is default setting. This setting value will show on the main

page. When “generator” is

selected,

the

acceptable

input

frequency

will

be

fixed at the

range

of

40~75Hz.

This setting value will show on the status bar.

•

Service Contact: Set the

name

of

contact person

and the maximum

length is 18 characters.

•

Service Phone: Set the

service phone number.

Only 0~9, + and –

are

accepted.

The maximum length is 14

characters.

•

Service Mail: Set the

service

email

accounts

up to two and the maximum

length is 36 characters.

➢ Audio Alarm: There are two events

available to mute. You may choose

Enable or Disable alarm when related

events occur.

Enable: When selected, alarm will

be mute when related events occur.

Disable: When selected, UPS will

alarm when related events occur.

General Screen Page 2

• All

Mute: When “enable” is

selected,

all the faults and

warnings

will

be

mute. It

will

show on the top right corner of the main

screen.

• Mode Mute: UPS status

mode alarm enable

/disable.

If

“Mode Mute”

is

activated, it will show on the top right corner of the main

screen.

Three-Phase User Manual

ADVANCE

A (4) digit

password

is

required to

access

to the

“ADVANCE”

page.

•

ADVANCE > User

- To access to the “Advance >

User” Setting menu page, the

default

password

is “0000”.

-

If

entered password

is

correct,

the page will jump to the setting

screen.

Advance Password Page

-

If

the

password

is not

correct,

the user

will

be

asked

to enter

again.

Password Error Page Advance Setting Menu Page

There are three sub-menus under “Advance > User” setting:

ELECTRONIC, BATTERY

and MISCELLANEOUS.

ELECTRICAL

•

Output Voltage: Select the

output rated voltage.

There are two options, 120V

and

127V. 120Vac is the

default

setting.

•

Output Frequency: Select

output rated

frequency

.

50Hz: The output

frequency is

setting for

50Hz.

Electrical Setting Page 1

60Hz: The output

frequency

is setting for

60Hz.

Three-Phase User Manual

➢ CVCF Mode (constant voltage and constant frequency function)

•

Enable: CVCF function is

enabled.

The output

frequency

will

be fixed

At 50Hz or 60Hz

according

to setting of “OP Freq.”. The input

frequency

can

range

from 40Hz to

70Hz.

•

Disable: CVCF function is

disabled.

The output

frequency

will

synchronize

with the

bypass frequency

within 45~55 Hz for

50Hz

system

or within 55~65 Hz for 60Hz

system.

Disable is

the

default

setting.

➢ Bypass Forbid:

•

Enable:

Bypass

forbid is

enabled.

When

selected,

running in

Bypass

mode is not allowed under any situations.

•

Disable:

Bypass

forbid is

disabled.

When

selected,

UPS

will

run in

Bypass

mode

depending

on “Bypass at UPS

off”

setting. It is

the

default

setting.

➢ Bypass at UPS off: Select the

bypass status when manually

turning

off

the UPS. This

setting

is only available when

“Bypass forbid.” is set to

“Disable”.

•

Enable: When

selected, bypass mode is

activated.

Electrical Setting Page 2

•

Disable: When selected, bypass is disabled and no output through

bypass

will

occur when manually turning

off

the

UPS.

•

Bypass Voltage Range: Set the bypass voltage range.

•

L: Low voltage point for

bypass.

The setting

range

is 96V ~ 110V. 96V

is default

setting.

•

H: High voltage point for

bypass.

The setting

range

is 130V ~ 146V

.

146V is default

setting.

➢ Bypass FRE Range: Set the

bypass frequency range. The

acceptable

bypass frequency ranges

from 46Hz to 54Hz when the UPS is a

50Hz

system

and from 56Hz to 64Hz when UPS is a 60Hz

system.

➢ ECO mode:

Enable/Disable

ECO mode. Default setting is “Disab

le”.

Three-Phase User Manual

➢ ECO Voltage Range: Set the ECO voltage

range

.

•

L: Low voltage point for ECO mode. The setting

ranges

from “rated

output voltage – 5V” to “Rated output voltage – 11V”. “Rated

output

voltage – 5V” is default

setting.

•

H: High voltage point for ECO mode. The setting

range

is from

“Rated

output voltage + 5V” to “Rated output voltage + 11V”. “Rated

output

voltage + 5V” is default

setting.

➢ ECO FRE Range: Set the ECO

frequency range.

The setting

ranges from

46Hz to 54Hz when the UPS is a 50Hz

system

and from 56Hz to

64Hz

when

the UPS is a 60Hz

system.

BATTERY

➢ Battery Warning Voltage:

Battery Setting Page

•

HIGH: High battery warning voltage.

The setting rang is 14.0V ~ 15.0V.

14.4V

is

default

setting.

•

LOW: Low battery warning voltage.

The setting range is 10.1V ~ 14.0V.

1

1.4V is default setting. This

parameter setting is related to the “Shutdown Voltage” setting. This setting value

should be higher than “Shutdown Voltage” setting.

➢ Shutdown Voltage:

If

battery voltage is lower than this point while in

battery

mode, the UPS

will

automatically

shut down. The setting

range

is 10.0V

~

12.0V. 10.7V is default setting (The setting is only

available

for long-run

model).

Battery Parameter:

•

Battery AH: setting battery capacity. 9Ah is default

setting.

Three-Phase User Manual

MISCELLANEOUS

➢ Auto Restart: (This function

is

reserved

for future

use)

Enable: Once “Enable” is set, and the

UPS shutdown occurs due to low

battery and the utility restores, the

UPS will return to line mode.

Disable: Once “Disable” is set,

and the UPS shutdown occurs and the

utility restores, the UPS will not

automatically turn on.

Miscellaneous Setting Page

➢ Shutdown Delay Min: UPS will shut down per delay minutes set. The

countdown

will

start after confirming the pop-up

screen.

➢ Restore Delay Min: UPS will automatically restart per restore delay minutes

set after the UPS

shuts down.

➢ New Password: Set up new

password

to enter

“ADVANCE

> User” menu.

•

ADVANCE > Maintainer

To access the “Advance > Maintainer”

Setting menu page,

it’

s

required

to enter password. Please contact your

local dealer to get maintainer

password.

Advance: Maintainer Setting Menu Page1

CAU

TION

This setting menu is only for qualified technician. Otherwise, mis-operation will

cause UPS damage.

There are five

sub-menus

under “Advance > Maintainer” setting: SYS

PARAMETER,

INSTALL

INFO, VOL CALI, CURR CALI, INITIAL,

ELECTRONIC, BATT, MISCELLANEOUS and UPS

SELFTES

T

.

Three-Phase User Manual

SYS PARAMETER

➢ Mode Name: Set the UPS model

name.

➢ Serial Number: Set the serial

number.

➢ Manufacturer: Set the UPS

manufacturer.

➢ Charger Number: The

number

of

charging boards installed in the UPS.

SYS Paremeter Page1

NOTE:

It’s required to restart the

UPS

after setting.

•

One piece of charger: When selected, there are four options

available for “Max Charge CURR”.

•

Two pieces of charger: When selected, there are two options

available for “Max Charge CURR”.

•

Three pieces of charger: When selected, there are three options

available for “Max Charge CURR”.

➢

Max Charge CURR: The maximum of battery

charging

current. This

parameter

setting is

setting.

If

UPS is 10K, 15K or 20K, the

selectable charge

current is listed below

.

•

One piece of

charger:

There are four options, 1A, 2A, 3A, 4A. 4A

is

default

setting.

•

Two

pieces

of

charger:

There are two options, 4A and 8A. 8A

is

default

setting.

•

Three

pieces

of

charger:

There are three options, 4A, 8A, 12A. 12A

is default

setting.

•

Four

pieces

of

charger:

There are three options, 4A, 8A, 12A, 16A.

16A is default setting. (Only for 15K and 20K)

•

Five

pieces

of

charger:

There are three options, 4A, 8A, 12A, 16A,

20A. 20A is default setting (Only 15K and 20K).

Three-Phase User Manual

If

UPS is 30K or 40K, the

selectable charge

current is listed below

.

•

One pair of

charger:

There are four options, 2A, 4A, 6A, 8A. 8A

is

default

setting.

•

Two pairs of

charger:

There are two options, 8A, 16A. 16A is

default

setting.

•

Three pairs of

charger:

There are three options, 8A, 16A, 24A. 24A

is default

setting.

➢

BATT Number: The total number of

installed

battery.

(It should restart

UPS after setting.)

The

setting

range

is 8 ~ 10. 10

is

default

setting

➢

The setting point of battery float

voltage. 13.6V is default

setting.

SYS Parameter Page 2

➢ UPS Type: There are two options, HV and LV. This change is only allowed

for qualified

technician.

NOTE:

It’s required to restart the

UPS

after setting.

INSTALL INFO

➢ SYS Install Date: Set the date

of UPS

installation.

➢ BAT Install Date: Set the date

of Battery

installation.

Install Info Page

Three-Phase User Manual

VOL CALI

➢ Bus VOL: BUS voltage calibration.

Pressing the will increase or

decrease

the calibration by

0.1%, depending

on

if

the up or

down

arrow is selected. Press

“OK” key to confirm the modification.

➢ BATT VOL: Battery voltage

calibration. Pressing the will increase or

decrease the calibrate by0.1%,

depending

on

if

the up or down arrow is

selected.

Press

“OK”

key to confirm the

modification.

VOL CALI Page 1

➢ Line VOL: Line voltage calibration.

Pressing the will increase or

decrease

the calibration by

0.1%, depending

on

if

the up or

down

arrow is selected. Press

“OK” key to confirm the modification.

➢ Output VOL: Output voltage calibration.

Pressing the will increase or decrease the

calibration by 0.1%,

depending

on

if

the

up or down arrow is

selected.

Press

“OK”

key to confirm the modification.

VOL CALI Page 2

➢ Inverter VOL: Inverter

voltage

calibration. Pressing the

will increase or decrease the

calibration by 0.1%,

depending on

if

the up or down arrow is

selected.

Press

“OK”

key to confirm

the

modification.

➢ Bypass VOL: Bypass voltage

calibration. Pressing the will

increase or decrease the calibration

by 0.1% depending on if the up or

down arrow is selected. Press “OK”

key to confirm the modification.

VOL CALI Page 3

Three-Phase User Manual

CURR CALI

➢ Output CURR: Output current

calibration. Pressing the

will increase or decrease the

calibration by 0.1%,

depending

on

if

the up or down arrow

is

selected. Press “OK” key to

confirm the modification.

INITIAL

CURR CALI Page

INITIAL MEDU Page INITIAL DATALOG Page

➢ DATA LOG: After

pressing,

the user

will

be

prompted

to

“Initial

the

Datalog?” Touch Yes to clear the DATALOG

page.

Touch Back or No to

cancel this operation and return to

INITIAL

menu

page

.

➢ PARAMETERS: After

pressing

,

the user will be prompted to

“Initial

the

Parameters?”.

Touch

Yes

to

restore

default

value

.

Touch Back

or No to cancel this operation and

return to

INITIAL

menu

page.

INITIAL PARAMETERS Page

Three-Phase User Manual

➢ CALI: After

pressing,

the user

will

be

prompted

to

“Initial

the

CALI?”. Touch YES to restore

default calibration value. T

ouch

Back or NO to cancel this

operation

and return to

INITIAL

menu page.

➢ EEPROM: After

pressing,

the

user

will

be

prompted

to “Initial

the EEPROM?”. Touch YES

to clear all setting values in

EEPROM. Touch Back or NO to

cancel this operation and return

to

INITIAL

menu

page.

➢ TOUCH CALI: After

pressing

,

the user will see the blue screen

above. Touch screen to

recalibrate

and click the + in the

upper left

corner.

INITIAL CALI Page

INITIAL TOUCH Page

Three-Phase User Manual

ELECTRICAL

➢ Output Voltage: Select the

output rated voltage.

There are two options, 120V

and 127V.120Vac is

default

setting.

➢ Output Rated FRE: Select

output rated

frequency

.

Electrical Setting Page

50Hz: The output

frequency

is setting for

50Hz.

60Hz: The output

frequency

is setting for

60Hz.

➢ CVCF Mode (constant voltage and constant frequency function)

Enable: CVCF function is

enabled.

The output

frequency

will

be

fixed at 50Hz or 60Hz

according

to setting of “Output Freq.”.

The

input

frequency

can

range

from 40Hz to

70Hz.

Disable: CVCF function is

disabled.

The output

frequency

will

synchronize

with the

bypass frequency

within 45~55 Hz for a

50Hz

system

or within 55~65 Hz for a 60Hz

system.

Disable is the

default

setting.

➢ Bypass Forbid:

Enable:

Bypass

Forbid is

enabled.

Running in

Bypass

mode is

not

allowed under any situations.

Disable:

Bypass

Forbid is

disabled.

UPS

will

run in

Bypass

mode. It is

the default

setting.

➢ Bypass at UPS off: When

manually turning

off

the

UPS,

select the bypass status.

This setting is only available

when “Bypass forbid” is set

to

“Disable”.

Electrical Setting Page 2

Three-Phase User Manual

Enable: Bypass enabled. Bypass mode is activated.

Disable: Bypass disabled. There will be no output through the

Bypass

when manually turning

off

the

UPS.

➢ Bypass Voltage Range: Set the bypass voltage range.

L: Low voltage point for

bypass.

The setting

range

is 96V ~

1

10V

.

96V is default

setting.

H: High voltage point for

bypass.

The setting

range

is 130V ~ 146V

.

146V is default

setting.

➢ Bypass FRE Range: Set the

bypass frequency range.

The

acceptable bypass frequency ranges

from 46Hz to 54Hz

when

UPS is 50Hz

system

and from 56Hz to 64Hz when UPS is

60Hz

system.

➢ ECO mode:

Enable/Disable

ECO mode. Default setting is “Disable”

➢ ECO Voltage Range: Set the ECO voltage

range

.

L: Low voltage point for ECO mode. The setting

range

is from “Rated

output voltage – 5V” to “Rated output voltage - 11V”.

“Rated

output

voltage – 5V” is default

setting.

H: High voltage point for ECO mode. The setting

range

is from “Rated

output voltage + 5V” to “Rated output voltage + 11V”.

“Rated

output

voltage + 5V” is default

setting.

➢ ECO FRE Range: Set the ECO

frequency range.

The setting

range

is

from 48Hz to 52Hz when the UPS is 50Hz

system

and from

58Hz

to 62Hz

when the UPS is 60Hz

system.

Three-Phase User Manual

BATTERY

➢ Battery Warning Voltage:

HIGH: High battery warning

voltage. The setting range is

14.0V ~ 15.0V. 14.4V is

default

setting.

LOW: Low battery warning

voltage. The setting range

is 10.1V ~ 14.0V. 11.4V

is

default setting. This parameter

setting is related to “Shutdown

Voltage” setting. The setting

value should be higher than

“Shutdown Voltage” setting.

Battery Setting Page

➢ Shutdown Voltage:

If

battery voltage is lower than this point while in

battery mode, the UPS will automatically shut down. The setting

range

is

10.0V ~ 12.0V. 10.7V is default setting (The setting is only

available

for long-run

model)

➢ Battery Parameter:

Battery AH: setting battery capacity. 9Ah is default

setting.

MISCELLANEOUS

➢ Auto Restart:

Enable: Once “Enable” is set,

and the UPS shutdown occurs due

to low battery and the utility

restores, the UPS will return to

line mode.

Disable: Once “Disable” is set,

and the UPS shutdown occurs and

the utility restores, the UPS will

shut down per delay minutes set.

Miscellaneous Setting Page

Three-Phase User Manual

➢ Shutdown Delay Min: UPS will shut down per delay minute set.

The

countdown

will

start after confirming the pop-up

screen.

➢ Restore Delay Min: UPS will automatically restart per restore delay

minutes

set after the UPS

shuts down.

➢ New Password: Set up User new

password

to enter “ADVANCED

User” menu page.

➢ Default User Password:

YES: User

password

will

restore

default setting

value.

NO: The UPS will cancel this operation.

UPS SELF-TEST

This function is only effective

when

UPS type setting is

“HV”.

Therefore,

please disconnect all loads and utility

first before

executing this

function.

Then,

please change UPS

type to

“HV”.

For the

detailed

operation, please

check “System Parameter” menu under

Advanced Maintainer directory.

After

changing

UPS type to

“HV”,

you must

restart

the UPS. After

the

UPS is restarted, please enter Advance screen and enter Maintainer

password.

It

will

show “UPS SELFTEST”

selection

in the

screen.

In the

screen, all tested items are shown “unknown”. Simply click “UPS

SELFTEST” button, the UPS

will

start

self-test.

If

the UPS is

normal,

it

will show “Normal” in all columns. Otherwise, “Unknown” will be

displayed in the columns.

3.3.5 Information screen

Touch to enter information page. Touch or to browse information.

Touch to return to main screen. Touch to go back to previous menu.

Three-Phase User Manual

Basic Information

➢ MCU Version: MCU

version.

➢ DSP Version: DSP version.

➢ Serial NO.: The serial number

of

UPS.

➢ Manufacturer: The information

about

manufacturer.

➢ Service Contact: The contact

name is set in “Basic Setting”.

Basic Information Page

➢ Service Phone: The listed numbers are set in “Basic Setting”.

➢ Service Mail: The service email account is set in “Basic Setting”

➢ SYS Install Date: The date of

system installation.

➢ BAT Install Date: The date of

battery installation.

➢ PAR State: The information of

parallel state.

➢ PAR ID: The UPS ID

number

in parallel state.

Basic Information Page 2

➢ Input Source: The information of input

source.

➢ All Mute:

Enable/disable

all mute function.

➢ Mode Mute:

Enable/disable

mode mute function.

Rated Information

➢ Output Voltage: Output rated

voltage.

➢ Output FRE: Output rated

frequency.

➢ CVCF Mode: Enable/Disable

CVCF

mode.

➢ Bypass Forbid: Enable/

disable bypass function.

Rated Information Page

Three-Phase User Manual

➢ Bypass UPS Off:

Enable/disable

auto

bypass

function when

UPS

is off.

➢ Auto Restart:

Enable/disable auto-restart function.

➢ ECO Mode:

Enable/disable

ECO function.

Parameter Information

➢ Line Voltage Range: The

acceptable line input voltage

range.

➢ Line FRE Range: The

acceptable

line input

frequency

range.

➢ Bypass Voltage Range: The

acceptable input voltage range for

bypass mode.

Parameter Information Pag

➢ Bypass FRE Range: The

acceptable

input

frequency range

for

bypass mode.

➢ ECO Voltage Range: The

acceptable

input voltage

range

for

ECO

mode.

➢ ECO FRE Range: The

acceptable

input

frequency range

for

ECO

mode.

➢ BATT Mode Work Time: The

maximum

discharge

time in

battery mode.

➢ BATT Warning Voltage:

HIGH: High battery warning

voltage.

LOW: Low battery warning voltage.

Parameter Information Page 2

➢ Shutdown Voltage:

If

battery voltage is lower this point, UPS will

Automatically shut down.

Three-Phase User Manual

➢ Battery Age: It

shows

battery

age.

➢ Battery AH: It

shows

battery AH.

➢ Battery Number: It

shows

battery

number.

➢ Charger Number: The

information of

charger

number.

➢ Max Charge CURR: The

setting value of the

maximum

charging current.

➢ Float VOL: The setting value

of the battery float

voltage.

Parameter Information Page 3

➢ UPS Type: The information of UPS

type.

➢ Shutdown Delay: UPS will shut down in setting minutes. The

countdown

will

start after confirming the pop-up

screen.

➢ Restore Delay: UPS will automatically restart in setting minutes

after the UPS

shuts down.

3.3.6 Data Log screen

Touch to enter date log page. Data

log is used to record the

warning

and

fault information of the UPS. The record

contains date & time, code, type and

description. Touch or to page up

or down

if

there are more than

one

page

in the date log. Touch to return to

main screen. Press to go back to

main menu.

Please

refer

to

Section

3-7

and 3-8 for warning and fault code list.

Data Log Page

Three-Phase User Manual

3.4 Audible Alarm

Description

Buzzer status

Muted

UPS status

Bypass mode

Beeping once every 2 minutes

Yes

Battery mode

Beeping once every 4 seconds

Fault

mode

Beeping continuously

Warning

Overload

Beeping twice every second

No

Others

Beeping once every second

Fault

All

Beeping continuously

Yes

3.5 Single UPS Operation

1. Turn ON the UPS with utility power (in AC mode)

a.) After the power mains is

connected

correctly, set the

battery

pack

breaker

to ON position (this step only

necessary

for long- run

model). Then set the line input breaker to ON position. At the

same

time the fan

will

start running and the UPS

will

start

initialization. In

just a few

seconds,

the UPS

will

supply

power

to the loads via the

Bypass mode.

NOTE:

When

UPS

is in Bypass mode, the output voltage will be directed

from mains after you switch on the input breaker. In Bypass mode,

the load is not protected by the

UPS.

To protect your precious

devices, you should turn on the

UPS.

Refer to next step.

b.) Touch CONTROL and

select

UPS on/of

f

icon. User

will

be

prompted to “Turn on UPS?”. Select YES. Refer to On/Of

f

UPS

screen.

Three-Phase User Manual

c.) In just a few

seconds,

the UPS

will

enter into AC mode.

If

the mains is abnormal, the UPS will operate in Battery mode

without interruption.

NOTE:

When the

UPS

runs out of battery power, it will shut down

automatically in Battery mode. When the mains is normalized, the

UPS

will auto restart in AC mode.

2. Turn on the UPS without utility power supply (in Battery mode)

d.) Make sure that the two strings of batteries are connected correctly in

order of

”

+, GND, -” terminals and the battery pack

breaker

is in

the ON position (only for long-run

model).

e.) Press the button to set up the power supply for

the

UPS. UPS

will

enter power on mode. After initialization,

the

UPS

will enter to “No Output mode”.

f.) In just a few

seconds,

the UPS

will

be turned on and

enter

Battery mode.

3. Connect devices to UPS

After the UPS is turned on, you can

connect devices

to the

UPS.

a.) Turn on the UPS first and then switch on the

devices

one by one.

The LCD panel

will

display total load

level.

b.)

If

it is

necessary

to

connect

the inductive loads such

as a

printer,

the in-rush current of the load should be calculated carefully to

see

if

it

meets

the

overload

capability of the

UPS.

Any load more

than 150% over

designed capacity

the

runtime

will

be less than

60ms

c.)

If

the UPS is on

overload, the buzzer

will

beep

twice every

second.

Three-Phase User Manual

d.) When the UPS is on overload, please remove some loads

immediately.

It is

recommended

to have the total

loads

connected

to the UPS less than 80% of its nominal

power

capacity

to

prevent overload

for

system

safety.

e.)

If

the

overload

time is over

acceptable

time listed in

spec

in

AC mode, the UPS

will

automatically transfer

to

Bypass mode.

After the

overloading

is

resolved,

it

will

return to AC mode.

If

the

overload time is over the acceptable time listed in the spec

in Battery mode, the UPS

will

enter “fault status”. At this time,

if

bypass

is

enabled,

the UPS

will

power to the load via

bypass.

If

bypass

function is

disabled

or the input power is not within

the

acceptable bypass range,

it

will

cut

off

output entirely

.

4. Charge the batteries

a.) After the UPS is

connected

to the mains and turned on in

AC mode, the charger will charge the batteries automatically;

except

in battery mode, during battery self-test, overload or when

battery voltage is high.

b.) It is

recommended

to

charge batteries

for at least 10

hours

before

operation. Otherwise,

the

backup

time may be

shorter

than

expected.

5. Battery mode operation

a.) When the UPS is in Battery mode, the

buzzer

will

sound

according

to different battery

capacity.

If

the battery

capacity

is more than 25%, the

buzzer

will

beep

once every 4

seconds.

If

the battery voltage drops to the alarm level, the

buzzer

will beep

once every second to remind users that the battery is at a low level

and the UPS

will

eventually

shut down. Switching of

f

some

non-

critical loads to

disable

the

shutdown

alarm

may

prolong the

backup

time.

If

there is no more load to be

switched

off, users must

prepare shutdown procedure

to

preserve working

Three-Phase User Manual

data or

devices. Otherwise,

there is a risk of data loss or

load

failure.

b.) In Battery mode,

users

can touch

“

SETTING” è “Basic” è Audio

Mute to

enable

“Mode Mute” to

disable

the

buzzer

.

c.) The

backup

time of the long-run model

depends

on the

external

battery capacity.

d.) The

backup

time may vary from different

operating temperature

and load type.

e.) After

discharging

the default

backup

time of 16.5 hours,

the

UPS will shut down automatically to protect the battery. This

battery discharge protection can be enabled or disabled through

LCD

menu.

6. Test the Batteries

a.)

If

you

need

to check the battery

status

when the UPS

is

running in AC

mode/CVCF

mode, touch “CONTROL” and

select

“Battery Test”. Refer to “Battery Test” screen.

b.)

Users

also can set battery

self-test

through monitoring

software.

7. Turn OFF the UPS with utility power supply in AC mode

a.) Touch CONTROL and

select

the Turn

off

UPS icon to turn of

f

the UPS. Refer to “UPS on/of

f”

screen.

Three-Phase User Manual

NOTE 1: If the

UPS

has been set to bypass output, it will bypass voltage

from the mains to output terminal even though the user has

turned off the

UPS

(inverter).

NOTE 2: After turning off the

UPS,

please be aware that the

UPS

is

working in Bypass mode and there will be risk of power loss

for connected devices.

b.) In

Bypass

mode, output voltage of the UPS is still

present.

In order

to cut

off

the output, switch

off

the line input breaker. The LCD

display

will

turn

off

and UPS is now

completely

off.

8. Turn off the UPS without utility power supply in Battery mode

a.) Touch CONTROL and

select

Turn

off

UPS icon to turn

off

the

UPS. Refer to “UPS on/of

f”

screen.

b.) Then UPS

will

cut

off

power to output

terminals

.

9. Mute the buzzer

a.) Touch SETTING and then

select

BASIC item. There are two

events available to mute. Refer to SETTING

screen.

b.) Some warning alarms cannot be muted unless the error is

fixed.

Please

refer to

section

3-4 for

details.

10. Operation in warning status

a.) When LCD

screen shows

“Fault Mode” and the

buzzer

beeps

once every second, it indicates that there are operational

problems.

Users

can read the warning

message(s)

from “DATA LOG” menu.

Please

refer to the

Section

3-3-6 for

details.

b.) Some warning alarms cannot be muted unless the error is

fixed.

Please

refer to

Section

3-4 for

details.

Three-Phase User Manual

11. Operation in Fault mode

a.) When the

buzzer beeps continuously,

it

means

that there is

a

fatal

error with the UPS.

Users

can get the fault code from

“DATA

LOG”

menu.

Please

refer to the

Section

3-3-6 for

details

b.) Please check the loads, wiring, ventilation, mains, battery and

so

on

after the fault

occurs.

Do not try to turn on the UPS

again

before

solving the

issues.

If

the

problems persist, contact the

distributor

or service personnel immediately.

c.) In

case

of an

emergency,

shut

off

connections

from

the

mains, external battery,

and output immediately to avoid

possible

damage to the UPS or equipment.

12. Operation in maintenance mode

This

operation

should only be

performed

by

maintenance personnel or

qualified

technicians

.

When the UPS needs repair or

service

and the load

cannot

be shut off,

the UPS needs to be put into maintenance mode.

a.) First, switch

off

the

UPS

.

b.) Then,

remove

the cover of

maintenance

bypass switch on the

panel.

c.) Turn the maintenance switch to “BPS” position.

3.6 Parallel Operation

1. Parallel system initial startup

Please make sure that all the running UPSs are parallel models and

have the

same

configuration

.

a.) Turn ON each UPS in AC mode

respectively

(Refer to

section

Three-Phase User Manual

3-5 (1)). Then, measure the inverter output voltage of

each phase

for

each

UPS with a multi-meter.

Calibrate

the

inverter

output

voltage by configuring inverter voltage

adjustment

(Refer to SETTING -> VOL CALI

screen)

in LCD menu until

the

inverter output voltage

difference

of

each

UPS is within 1V

or

less.

b.) Turn OFF each UPS (Refer to

section

3-5 (7.). Then, follow

the

wiring procedure in

section 2-5.

c.)

Remove

the cover of parallel

share

current cable port on

the

UPS,

connect each UPS one by one with the parallel cable and share current

cable, and then replace the cover.

d.) Turn ON the parallel system in AC

mode

:

• Turn on the line input

breaker

of

each

UPS.

If

using

dual-

input unit,

please

also turn on the

external bypass input

breaker.

After all

UPSs

enter

bypass

mode,

measure the

output voltage between two UPSs for the

same phase

to make sure the phase sequence is correct.

If

the

se two

voltage

differences

are near to zero, that means all

connections are met. Otherwise, please check

if

the

wirings are connected correctly.

• Turn ON the output

breaker

of

each UPS.

• Turn ON

each

UPS in turns. After a while, the

UPSs

should

enter into AC mode

synchronously

and then, the parallel

system is now complete.

e.) Turn ON the parallel system in Battery mode:

f.) Turn ON the battery

breaker

(only

available

in long-run

model)

and

external

output

breaker

of

each UPS.

• Turn ON any UPS. A few

seconds

later, the UPS

will

enter

battery mode.

Three-Phase User Manual

• Turn ON the next UPS in

sequence

until all the

UPSs

enter

Battery mode and are added to the parallel system. Now the

parallel system is now complete.

For more information

regarding

the parallel

operation,

please contact

SurgeX Technical Support for detailed instruction.

2. Add new units into the parallel system

a.) You cannot add new units into the parallel system when the whole

system

is running. You must cut

off

the load and

shut

down the

system.

b.) Make sure all

UPSs

are the parallel

models

and follow

the

wiring

reference

in

section 2-5.

c.) Install the new parallel

system as

per

section 2-6.

d.)

Remove

units from the parallel

system.

There are two

methods

to

remove

units from the parallel

system:

First Method:

a.) Touch “CONTROL” è “Turn

off

UPS” and

select

“Yes” to turn off

the UPS. Then, the UPS will enter Bypass mode or No Output mode

without output.

b.) Turn

off

the

external

output

breaker

on this unit, and then

turn

off

the input

breaker

of this unit.

c.) Turn

off

the battery

breaker

(only

available

in long-run

model)

and remove the parallel and share current cables. And then remove

the unit from the parallel system.

Second Method:

a.)

If

the bypass is abnormal, you cannot remove the UPS without

interruption. You must cut

off

the load and shut down

the

system.

Three-Phase User Manual

b.) Make sure the bypass setting is enabled in each UPS and

then turn

off

the

system.

All

UPSs

will

transfer

to

Bypass

mode. Remove all the maintenance bypass covers and set the

maintenance switches

from “UPS” to “BPS” position. Turn

off

all

the input breakers and battery breakers in parallel system.

c.) Turn OFF the output

breaker

and remove the parallel cable

and

share

current cable of the UPS which you want to remove. Now,

you can remove the UPS from parallel system.

d.) Turn ON the input

breaker

of the

remaining

UPS and

the system

will

transfer

to

Bypass

mode. Set the maintenance

switches

from

“BPS” to “UPS position and put the

maintenance

bypass covers

back on.

e.) Turn ON the remaining UPS according to the previous section.

W

ARN

I

N

G

(

Onl

y

f

o

r

P

ara

ll

e

l S

ystem)

● Before turning on the parallel system to activate inverter, make

sure that all units’ maintenance switches are in the same position.

● When parallel system is turned on, please do not operate the

maintenance switch of any unit.

● The parallel system DOES NOT support ECO mode.

Therefore, please DO NOT “enable” ECO mode in any unit.

Three-Phase User Manual

3.7 Fault Code

Fault

Code

Fault Event

Icon

Fault

Code

Fault Event

Icon

01

Bus start failure

None

42

DSP communication failure

None

02

Bus over

None

43

Overload

None

03

Bus under

None

46

Incorrect UPS setting

None

04

Bus unbalance

None

47

MCU communication failure

None

06

Converter

over

current

None

48

Two DSP firmware

versions

are incompatible in parallel

system.

None

11

Inverter soft start failure

None

49

Input and output

phase are

incompatible

None

12

High inverter voltage

None

60

Bypass phase short circuited

None

14

Inverter R output (line to

neutral) short circuited

61

Bypass

SCR short circuited

15

Inverter S output (line to

neutral) short circuited

None

62

Bypass

SCR open circuited

None

16

Inverter T output (line to

neutral) short circuited

None

63

Voltage waveform abnormal in

R phase

None

17

Inverter R-S output (line to

line) short circuited

None

64

Voltage waveform

abnormal

in S phase

None

18

Inverter S-T output (line to

line) short circuited

None

65

Voltage waveform abnormal in

T phase

None

19

Inverter T-R output (line to

line) short circuited

None

66

Inverter current

sample

abnormal

None

1A

Inverter R negative power

fault

None

67

Bypass O/P short circuited

None

1

B

Inverter S negative power

fault

None

68

Bypass O/P line to line short

circuited

None

1

C

Inverter T negative power

fault

None

69

Inverter SCR short circuited

None

21

Battery SCR short circuited

None

6C

BUS voltage drops too

fast

None

23

Inverter relay open circuited

None

6D

Current

sampling

error

value

None

24

Inverter relay short circuited

None

6E

SPS power error

None

25

Line wiring fault

None

6F

Battery polarity reverse

None

31

Parallel communication failure

None

71

PFC IGBT over-current in R

phase

None

Three-Phase User Manual

Fault

Code

Fault Event

Icon

Fault

Code

Fault Event

Icon

32

The host signal failure

None

72

PFC IGBT over-current in S

phase

None

33

Synchronous

signal failure

None

73

PFC IGBT over-current in T

phase

None

34

Synchronous trigger signal

failure

None

74

INV IGBT over-current in R

phase

None

35

Parallel communication loss

None

75

INV IGBT over-current in

S

phase

None

36

Parallel output current

unbalance

None

76

INV IGBT over-current in T

phase

None

41

Over temperature

None

77

LCD & MCU communication

failure

None

3.8 Warning Code

Warning

Code

Warning Event

Warning

Code

Warning Event

01

Battery unconnected

21

Line

situations

are different in

parallel system

02

IP Neutral

loss

22

Bypass situations

are

dif

ferent

in parallel system

04

IP

phase

abnorma

l

33

Locked in

bypass after

overload 3 times in 30

minutes

05

Bypass phase abnormal

34

Converter

current unbalanced

07

Over charge

3A

Cover of maintain switch

is

open

08

Low battery

3C

Utility

extremely unbalanced

09

Overload

3D

Bypass is unstable

0A

Fan failure

3E

Battery voltage too high

0B

EPO enable

3F

Battery voltage unbalanced

0D

Over temperature

40

Charger

short circuited

Three-Phase User Manual

4.0 TROUBLESHOOTING

If

the UPS

system does

not

operate

correctly,

please

solve the

problem

by using the table below.

Symptom

Possible Cause

Remedy

No indication and alarm in

the front display panel even

though the mains is normal.

The AC input power is not

connected well.

Check if input cable firmly

connected to the mains.

The warning code 0B.

EPO function is activated.

The EPO switch is in

“OFF” status or the jumper is

open.

Set the circuit in close

d

position to disable the

EPO function.

The warning code 01.

The external or internal

battery is incorrectly

connected.

Check if all batteries are

connected well.

The warning code 09.

UPS is overloaded.

Remove excess loads

from UPS output.

UPS is overloaded. Devices

connected to the UPS are fed

directly by the electrical

network via the Bypass.

Remove excess loads

from UPS output.

After repetitive overloads, the

UPS is locked in the Bypass

mode. Connected devices are

fed directly from the mains.

Remove excess loads

from UPS output first. Then

shut down the UPS and restart

it.

Fault code is shown as 43.

UPS is overloaded too

long and becomes fault.

Then UPS shuts down

automatically.

Remove excess loads

from UPS output and

restart it.

Fault code is shown as 14,

15, 16, 17, 18 or 19,

The UPS shuts down

automatically because a short

circuit occurs on the UPS

output.

Check output wiring and if

connected devices are in

short circuit status.

Other fault codes are shown

on the LCD display and the

alarm beeps continuously.

A UPS internal fault has

occurred.

Contact SurgeX

Three-Phase User Manual

Symptom

Possible Cause

Remedy

Battery backup time is shorter

than nominal value.

Batteries are not fully

charged.

Charge the batteries for at

least 7 hours and then check

capacity. If the problem

still persists, consult

SurgeX.

Batteries defect

Contact SurgeX to

replace the battery.

The warning code 0A.

Fan is locked or not

working. Or the UPS

temperature is too high.

Check fans and notify

dealer.

The warning code 02.

The input neutral wire is

disconnected.

Check and correct the input

neutral connection. If the

connection is ok and the

warning is still displaying,

please check input fuses of

S and T.

The S or T input fuse is

broken.

Replace the fuse.

Three-Phase User Manual

5.0 STORAGE AND MAINTENANCE

5.1 Storage

Before storing, charge the UPS at least 7 hours. Store the charged UPS

covered and upright in a cool, dry location. During storage, recharge the

battery in accordance with the following table:

Storage Temperature

Recharge Frequency

Charging Duration

-25°C -

40°C

Every 3 months

1-2

hours

40°C -

45°C

Every 2 months

1-2

hours

5.2 Maintenance

CAU

TION

The UPS system utilizes hazardous voltages. Repairs may be carried out only by

factory authorized service personnel.

W

ARN

ING

Even after the unit is disconnected from the mains, components inside the UPS

system are still connected to the battery packs which are potentially dangerous.

CAU

TION

Before carrying out any kind of service and/or maintenance, disconnect the

batteries and verify that no current is present, and no hazardous voltage exists in the

terminals of high capability capacitor such as BUS-capacitors.

CAU

TION

Only factory authorized personnel may replace batteries and/or perform service

operations. Unauthorized persons must be kept well away from the batteries.

W

ARN

ING

Verify that no voltage is present between the battery terminals and the ground

before maintenance or repair. In this product, the battery circuit is not isolated from

the input voltage. Hazardous voltages may occur between the battery terminals and

the grounding/earthing.

Three-Phase User Manual

CAU

TION

Batteries may cause electric shock and have a high short-circuit current. The

following precautions should be observed when working on batteries:

a) Remove watches, rings, or other metal objects.

b) Use tools with insulated handles.

c) Wear rubber gloves and boots.

d) Do not lay tools or metal parts on top of batteries.

e) Disconnect charging source prior to connecting or disconnecting battery

terminals.

f) Remove battery grounds during installation and maintenance to reduce

likelihood of shock. Remove the connection from ground if any part of

the battery is determined to be grounded.

CAU

TION

Batteries must only be replaced by the same number and battery type.

CAU

TION

Do not attempt to dispose of batteries by burning them. This could cause battery

explosion. The batteries must be disposed in compliance with all local

environmental regulations.

CAU

TION

Do not open or destroy batteries. Escaping electrolyte can cause injury to the skin

and eyes. It may be toxic.

CAU

TION

Please replace the fuses only with the same type and amperage in order to avoid fire

hazards.

CAU

TION

Do not disassemble the UPS system.

Three-Phase User Manual

Time

6.0 SPECIFICATIONS

CAPACITY*

20KVA /

20KW

30KVA/

30KW

40KVA/

40KW

INPUT

Nominal Voltage

3 x 208/220 VAC (Ph-Ph)

3 x 120/127 VAC (Ph-N)

Voltage

Range

Low Line Loss

138 VAC (Ph- Ph ) ± 3 % at 50% Load

172 VAC (Ph- Ph) ± 3 % at 100% Load

Low Line Comeback

Low Line Loss Voltage + 5V

High Line Loss

270 VAC (Ph- Ph) ± 3 % at 50% Load

253 VAC (Ph- Ph) ± 3 % at 100% Load

High Line Comeback

High Line Loss Voltage - 5V

Frequency Range

46Hz ~ 54 Hz

@

50Hz system

56Hz ~ 64 Hz

@

60Hz system

Phase

3 Phase with Neutral

Power Factor

≧0.99 at 100% Load

OUTPUT

Phase

3 Phase with Neutral

Output Voltage

3 x 208/220 VAC (Ph-Ph)

3 x 120/127 VAC (Ph-N)

AC Voltage Regulation

± 1%

Frequency Range

(Synchronized Range)

46Hz ~ 54 Hz

@

50Hz system

56Hz ~ 64 Hz

@

60Hz system

Frequency Range (Batt.

Mode)

50 Hz ± 0.1 Hz or 60Hz ± 0.1 Hz

Overload

AC Mode

>300%: 140 ms

>130%: 1s

110%~130%: 1m

100%~110%: 1h

Battery Mode

100%~110%: 30sec; 110%~130%: 10sec; >130% : 1sec

Current Crest Ratio

3:1 max

Harmonic Distortion

≦2 %

@

100% Linear Load; ≦ 4 %

@

100% Non-linear

Load (PF≥0.8)

Transfer

Line Battery

0 ms

Inverter Bypass

0 ms (When phase lock fails, <4ms interruption occurs

from inverter to bypass)

EFFICIENCY

AC Mode

94%

Battery Mode

92.50%

ECO Mode

97%

Three-Phase User Manual

Model

BATTERY

Standard

Model

Type

12 V /

9 Ah

12 V /

9 Ah

12 V /

9 Ah

N/A

Numbers

(10+10)

pcs

x 1 string

(10+10)

pcs

x 2 strings

(10+10)

pcs

x 3 strings

Recharge Time

9 hours recover to 90% capacity

Charging Current

(max.)

1A/2A/3A/4A (Adjustable)

Charging Voltage

+/-136.5 VDC ± 1%

Long-run Model

Type

Depending on applications

Numbers

8 ~ 10 (adjustable)

Charging Current

(max.)

4A/8A/12A

(Adjustable)

4A/8A/12A (Adjustable)

Optional parallel up to

Max. 20A

4A/8A/12A/16A

(Adjustable)

Optional parallel up to

Max. 24A

Charging Voltage

+/- 13.65 VDC * N ± 1% (N = 8~10)

PHYSICAL

Standard

Model

Dimension,

D x W x H (mm)

667 x 250

x 827

865 x 300 x 1020

N/A

Net Weight (kgs)

95

181

231

Long-run

Dimension,

D x W x H (mm)

667 x 250

x 827

865 x 300 x 1020

790 x 420 x 1200

Net Weight (kgs)

45

80

81

150

160

ENVIRONMENT

Operation Temperature

0 ~ 40°C (the battery life will down when > 25°C)

Operation Humidity

<95 % and non-condensing

Operation Altitude**

<1000m**

Acoustic Noise Level

Less than

60dB

@

1

Meter

Less than

70dB

@

1

Meter

Less than

70dB

@

1

Meter

Less than

70dB

@

1

Meter

Less than

75dB

@

1

Meter

MANAGEMENT

Smart RS-232 or USB

Supports Windows® 2000/2003/XP/Vista/2008/7/8/10,

Linux, Unix, and MAC

Optional SNMP

Power management from SNMP manager and web

browser

* If the UPS is installed or used in a place where the altitude is above than

1000m, the output power must be de-rated 1% per 100m.

** Product specifications are subject to change without further notice.

Three-Phase User Manual

Facility Data Planning Guide Three-Phase UPS

20-40kVA UPS (208V input, 208V output)

Power Rating (kVA/

kW)

20/20

30/30

40/40

Voltage

208 VAC

kW (Nom./Max)

20/20

30/30

40/40

Current (Nom./

Max)

56/67

83/100

111/134

Min. Input AWG

(includes Neutral)

6

3

1/0

External Overcur-

rent Protection

70A

1

10A

150A

Nominal Voltage

240V DC

Maximum Dis-

charge

83A/string

125A/

string

167A/

string

Current Nominal

56

83

111

Minimum Output

AWG

6

3

2

External Overcur-

rent Protection

70

100

125

Dimensions

W x D x H

12” x 34”

x

40

17” x 31” x

47”

17” x 31”

x 47”

Weight lbs.

508

330

362

Floor Loading lbs./

sq.in.

1.24

.70

Height Rejection

kBTU/Hr.

5.14

7.70

10.27

Cooling Air CFM

612

1224

Three-Phase User Manual

Notes:

1. Nominal (Nom.) current based on

rated load

2. Maximum (Max.) current based on

173V

(@100%

load) input voltage

3. Input and output cables typically run in

separate conduits.

4. If initial load is less than

UPS

rated

output, it is recommended that

AC input, battery, and AC output

wiring and overcurrent protection be

sized to

UPS

full load rating to

accommodate possible to future

expansion.

5. Nominal battery voltage - (lead

technology) (2.0 volts/ cell, cutoff 1.7

volts/cell)

6. If user provided DC cables should be

sized for not more than a 2.0% line drop

at maximum

7. Suggested AC output overcurrent

protection based on continuous full

load current per NEC 210-20.

8. All wiring to be in accordance with the

applicable national and/or local

electrical codes. (Conductor sizes

based on insultation rated at 90

o

C)

9. Minimum access clearance per UPS

Owner’s Manual

10. Control wiring and power wiring to be

run in separate conduit.

11. Nominal output current based on

matching AC input / output voltages

12. 240V DC with Neutral (10+10)

Additional Notes:

A. Ratings of cables and overcurrent

devices supplied for information

only. User to consult with it’s

own engineering services before

adopting.

B. Reference NEC handbook. Consult

local codes for possible variations.

UPS Connections:

•

10 kVA - Terminals with M5 bolt

*

Calculation based

on

ambient operating temperature

of 25

o

C

Three-Phase User Manual

Life Critical Applications

While

SurgeX believes

it

designs

and

manufactures

very

reliable

Products,

many of the

vendors

that

SurgeX sources components from

do not

recommend

or

endorse

the use of their

Products

in life critical

applications.

By

extension, SurgeX

must

adhere

to the

same business

policy and

does

not

recommend

the use of our

Products

in life critical applications.

Disclaimer

SurgeX Products

are not

designed, intended, authorized, tested, or

UL

Listed for use in

systems intended

to

support

or

sustain

life, or for any

other

application

in which the failure of a

SurgeX Product could

create a

situation where personal injury or death may occur. Should Buyer

purchase

or use

SurgeX Products

for any such

unintended or unauthorized

application,

Buyer shall indemnify and hold

SurgeX

and

its officers,

employees, subsidiaries,

affiliates and

distributors

harmless against

all

claims,

costs, damages

and

expenses,

and

reasonable

attorney

fees

arising out of, directly or indirectly, any claim or

personal

injury or

death

associated

with such

unintended

or

unauthorized

use,

even

if

such claim

alleges

that

SurgeX

was

negligent regarding the design

or

manufacture

of the

part.

Three-Phase User Manual

SurgeX UPS-33020-02 Three-Phase UPS

Product's Documents

UPS Three Phase User Manual

Specifications

SurgeX UPS-33020-02 Questions and Answers