SurgeX 3000S-01 Single-Phase UPS N.A User Manual

Security Plus II

Online Uninterruptible Power Supply

UPS-42100-85R

User Manual

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User Manual

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TABLE OF CONTENTS

1.0 GENERAL SAFETY INSTRUCTIONS 1

2.0 UNPACKING AND INSPECTION 6

3.0 UPS PANEL LA

YOUT

7

4.0 UPS INSTALLATION (Hardwire Units Only) 8

4.1 Overview

8

4.2 Wiring Diagrams 10

4.3 Circuit Protection Requirements 14

5.0 OPERATION 16

5.1 Button Operation

16

5.2 LED Indicators and LCD Panel 17

5.3 Audible Alarm

19

5.4 Single UPS Operation

20

5.5 Connect Devices to UPS 21

5.6 Charge the Batteries 21

5.7 Battery Mode Operation 22

5.8 Test the Batteries 22

5.9 Turn Off the UPS with Utility Power Supply in AC Mode 22

5.10 Turn Off the UPS Without Utility Power Supply in Battery Mode 23

5.11 Mute the Buzzer 23

5.12 Operation in Warning Status 23

5.13 Operation in Fault Mode 24

5.14 Operation of Changing Charging Current 24

6.0 LCD SETTING 25

7.0 OPERATON MODE/STATUS DESCRIPTION 34

8.0 FAULT CODE

36

8.1 Warning Indicator 36

8.2 Warning Code 37

9.0.

TROUBLESHOOTING

38

10.0. STORAGE AND MAINTENANCE 40

10.1 Storage 40

10.2 Maintenance 40

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1.0 GENERAL SAFETY INSTRUCTIONS

Warnings in this manual appear in any of four ways:

Use of this equipment in life support applications where failure of this

equipment can reasonably be expected to cause the failure of the life

support equipment

or to significantly affect its safety or

ef

fectiveness

is not recommended. Do not use this equipment in the presence of a

flammable

anesthetic

mixture with air, oxygen or nitrous

oxide.

Connect

your UPS power

module’s grounding

terminal to a

grounding

electrode conductor.

The UPS is connected to a DC energy source (battery). The output

terminals may be live when the UPS is not connected to an AC supply.

Operation

DAN

GE

R

Do not disconnect the earth conductor cable on the

UPS

or the building

wiring terminals at any time as this would negate the protective earth of the

UPS

system and of all connected loads.

DAN

GE

R

The

UPS

system features its own, internal current source (batteries). The

UPS

output sockets or output terminal blocks may be electrically live even if

the

UPS

system is not connected to the building wiring outlet.

W

ARN

ING

In order to fully

disconnect

the UPS

system,

first

press

the “OFF” button

and

then disconnect the mains.

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NOTE TO USERS

To ensure correct operation of the UPS, please read this instruction

manual carefully. Please keep this manual handy for future reference.

ELECTRICAL HAZARD

AUTHORIZED

PERSONNEL

ONLY

This UPS has dangerously high voltages on both its Input

and output connections. Contact with these voltages may

be life threatening. Please follow the operating instructions

carefully. Please give close attention to the warnings in

this manual and those posted on the UPS. There are no

user serviceable parts inside the UPS. Disassembly and/

or maintenance should only be done by an authorized

professional service technician

IMPORTANT INFORMATION FOR USERS

OF

THIS UNINTERRUPTIBLE POWER

SUPPLY

1. Before operating the UPS or connecting any load equipment,

please ensure the UPS is connected to a properly grounded

electrical supply.

2. This UPS has dangerously high voltages on both its input and

output connections. Contact with these voltages may be life

threatening.

3. Please do not disassemble the covers. There is a risk of electric

shock.

4. In an emergency, immediately turn off the circuit breaker for the

circuit supplying power to the UPS; open DC on battery breaker.

5. This UPS has two power sources. One is the circuit supplying the

UPS with input power. The other is the UPS battery. Prior to any

maintenance, both of these power sources must be disconnected

to ensure that the UPS is de-energized. If only the input power

is disconnected, the UPS can still operate from the battery, and

hazardous voltages may still exist.

6. To prevent damage or a safety hazard, keep the UPS away from

open flame and any other

devices

that may

cause sparks.

7. Do not open or damage individual battery cases as spillage of

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caustic electrolyte may occur, resulting in danger to life, safety, and

the environment.

8. The charging characteristics of UPS batteries vary by both brand

and type. For this reason, replacement batteries should be of the

same

brand and type

as those specified

by the

manufacturer

.

Using

batteries

other than the brand and

type

specified

by

the

manufacturer may affect the performance

of the UPS. Before installing batteries of different brand or type,

please consult with the manufacturer.

9. The UPS has an internal EMI filter for

purposes

of

enhancing

electromagnetic compatibility with the input mains

supply. This filter

produces leakage

current to earth on the

input mains.

When

selecting a circuit breaker for the branch

circuit supplying power

to the UPS, ensure that the breaker selected is not an ELCB type

circuit breaker that detects earth leakage current.

10. Please contact the manufacturer or an authorized distributor for

any assistance with troubleshooting.

11. The UPS should only be serviced or maintained by a factory

authorized service technician.

12. This UPS meets FCC Class A electromagnetic compatibility

requirements.

13. Depleted batteries must be disposed of in a proper manner

.

Contact your local recycling or hazardous waste center or the UPS

manufacturer for instructions concerning proper disposal.

CAU

TION

Please be careful to observe the following general safety precautions

during operation or maintenance

1. There are no user serviceable parts inside this UPS. Please don’t

remove

the

covers.

This

system

can only be

maintained or

repaired by an authorized SurgeX service technician.

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2. To improve electromagnetic compatibility (EMC), this UPS has

an input EMI filter, which

produces

potentially

dangerous

leakage

current to ground. Ensure the UPS is connected to a

properly grounded input electrical source. Install this UPS indoors

in an environment that is temperature and humidity controlled.

3. Install this UPS in a dust-free environment.

4. This UPS has two sources of power. Before maintenance is

performed, turn off the branch circuit breaker powering the UPS

and turn off all battery switches.

5. Even with the AC input power supply turned off, the

UPS’s

internal

battery still represents a potentially dangerous source of

high voltage electrical power.

6. If the battery circuit has not been disconnected from the AC

input, dangerous voltage potential still exists between the battery

terminal and the ground terminal.

7. UPS batteries represent a high voltage source and a potential

hazard to personal safety. Please pay attention to proper safety

precautions and use insulated tools during installation.

8. UPS batteries contain corrosive and caustic chemicals. Improper

handling of batteries may lead to the unintended release or

leakage of these substances. Please handle batteries carefully.

9. Condensation may occur when the UPS is moved from a

low temperature, low humidity environment to a warm humid

environment. Condensation may cause UPS damage or hazardous

electrical shock. To ensure the safety of both the UPS and the

personnel around it, make sure that the UPS is installed only after

it has fully acclimated to its installation environment. This UPS

is not intended to be operated in an environment of either low

temperature or high humidity.

10. The DC voltage is still present on the battery fuses even with the

UPS turned off. The batteries must be removed before servicing

UPS.

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CAU

TION

Ensure that no liquid or other foreign objects can enter into the

UPS

system.

W

ARN

ING

The

UPS

is to be operated by individuals with appropriate experience.

Standards* Safety

Safety Conformance:

IEC/EN

62040-1, UL1778 (5th Edition)

Safety Markings: cTUVus, CE

* EMI

Conducted

Emission: IEC/EN

62040-2,

FCC PART15 CLASS A

Radiated

Emission: IEC/EN

62040-2,

FCC PART15 CLASS A

*EMS

ESD: IEC/EN

61000-4-2

Level 4

RS: IEC/EN

61000-4-3

Level

3

EFT: IEC/EN

61000-4-4

Level 4

SURGE: IEC/EN

61000-4-5

Level 4

CS:

IEC/EN

61000-4-6

Level

3

Power-frequency Magnetic

field: IEC/EN

61000-4-8

Level 4

Low

Frequency Signals:

IEC/EN

61000-2-2

Warning: This is a product for commercial and industrial application in the

second environment installation restrictions or additional measures may be

needed to prevent disturbances.

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2.0 UNPACKING AND INSPECTION

Unpack the package and check the contents. The shipping package

contains:

• Quick Start Guide

• One UPS

• One RS-232 cable (option)

• One USB cable

NOTE:

Before installation, please inspect the unit. Be sure that nothing

inside the package is damaged during transportation. Do not

turn on the unit and notify the carrier and dealer immediately

if there is any damage or lacking some parts. Please keep the

original package in a safe place for future use.

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3.0 UPS PANEL

L

A

YOUT

1. RS-232 communications port

2. USB communications port

3. Emergency power off connector (EPO)

4. Intelligent pocket

5. Charger cooling fan

6. Power stage cooling fan

7. Maintenance bypass switch

8. Input circuit breaker

9. Isolation transformer cooling fan

10. Input / output terminal block connections

11. External battery cabinet connection

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4.0 UPS INSTALLATION (Hardwired units only)

4.1 Overview

CAU

TION

Installation and wiring must be performed in accordance with local electrical

laws/regulations/codes. The following instructions should only be executed

by

qualified

professional

personnel.

1. Make sure the mains wire and breakers in the building are suitable

for the rated capacity of the UPS to avoid the hazards of electric

shock or fire.

2. Switch off mains power before installation.

3. Turn off all the connected devices before connecting to the UPS.

4. Remove terminal block cover on the rear panel of UPS, then

connect the wires according to the following terminal block

diagrams:

Rear panel terminal block layout – all

models

Note: Illustration above showing 10-pole block applies to all

models.

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• 1 - 3 are SSO TAP selection (must match mains input / inv

voltage selection)

• 4; 5; 6; 7 Next four are outputs as listed -120; 88; 0; +120

• 8; 9; 10 Last three are mains power input l1; l2; earth.

CAU

TION

For field wired units, refer to the

tables

below for the

proper cond

uctor

size

and

torque requirements.

Only

copper conductors

are to be

used

for field

wiring

connections.

The

conductors should

be

rated

at least

75°C or

greater. The conductor recommendations listed in the chart below are

intended

for

installations

in North America. For

international insta

llations, please refer to

the local and national electrical codes and standards.

RATING

INPUT

CONDUCTOR

(A

WG)

MIN

MAX

TORQUE

(in-lbs.)

OUTPUT

CONDUCTOR

(A

WG)

MIN

MAX

TORQUE

(in-lbs.)

GROUND

(A

WG)

MIN

MAX

TORQUE

(in-lbs.)

2.0kVA 12 6 20 12 6 20 12 6 20

3.0kVA 12 6 20 12 6 20 12 6 20

4.0kVA 10 6 20 10 6 20 8 6 20

5.2kVA 8 6 20 8 6 20 8 6 20

6.0kVA 8 6 20 8 6 20 6 6 20

8.0kVA 4 1 60 4 1 60 6 4 60

10.0kVA 4 1 60 4 1 60 6 4 60

TABLE 2-4A HIGH VOLTAGE CONDUCTOR SIZE AND TORQUE SPECIFICATIONS

RATING

INPUT

CONDUCTOR

(A

WG)

MIN

MAX

TORQUE

(in-lbs.)

OUTPUT

CONDUCTOR

(A

WG)

MIN

MAX

TORQUE

(in-lbs.)

GROUND

(A

WG)

MIN

MAX

TORQUE

(in-lbs.)

2.0kVA 10 6 20 10 6 20 8 6 20

3.0kVA 8 6 20 8 6 20 6 4 20

TABLE 2-4B LOW VOLTAGE CONDUCTOR SIZE AND TORQUE SPECIFICATIONS

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4.2 Wiring Diagrams (Hardwired units only)

For North American

applications,

UPS

models

may be

configured

for an

input voltage of 208 or 240 volts at 60 Hz. SSO tap must match

customers utility voltage. Output voltages for these models are available

at 120, 208 (using the 120 & 88 taps) and 240 volts at 60 Hz. See the

table below to connect to the terminal block in Figure 2-5D to achieve the

desired

input and output voltage

configurations.

NORTH AMERICAN CONNECTIONS

INPUT OUTPUT

SSO

VOLTAGE

RATING

VOLTAGE

L1 - L2 FREQ VOLTAGE

NEURTRAL

BOND FREQ

TAP

JUMPER

208 208 60 -120 10.0 88 0 +120 SEE

60 208-(0)

240 240 60 -120 8.0 88 0 +120

DIAGRAM

40 240-(0)

NOTE:

The neutral to ground bond connection must be properly

connected

for a 50 or 60 Hz

configuration.

For

international applications,

UPS

models

may be

configured

for

an

input voltage of 220, 230 or 240 volts at 50 Hz. SSO tap must always

be set to 240. Output voltage for these models matches the input voltage

at 50 Hz. See the table below to connect to the terminal block in Figure

2-5B to

achieve

the

desired

input and output voltage

configurations.

INTERNATIONAL CONNECTIONS

INPUT OUTPUT

VOLTAGE

RATING

VOLTAGE

L1 - L2 FREQ VOLTAGE

NEURTRAL

BOND FREQ

SSO TAP

JUMPER

-- -- -- -- -- -- --

220 220 50Hz 0 -- 110 220

230 230 50Hz 0 -- 115

230

SEE

DIAGRAM

-- --

50Hz 240-(0)

240 240 50Hz 0 -- 120 240 50Hz 240-(0)

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1) 120V and 208V Output

Output wiring – 208V & 120V

NOTE 1: SSO Tap

Selection needs

to be set to

match

the

input

voltage.

NOTE 2: 208 is obtained by using the 120 and 88 terminals.

NOTE 3: Make sure that the wires are connected tightly to the

terminals.

NOTE 4: Install the output breaker between the output terminal and

the load. The

breaker should

be qualified with

leakage

current protection if necessary.

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2) 120V and 240V Output

Output wiring – 240V & 120V

NOTE 1: SSO Tap

Selection needs

to be set to

match

the

input

voltage. Install a jumper between 0-208V or 0-240V.

NOTE 2: Split phase wiring, load shall be balanced 50 / 50 on each

side of transformer taps.

NOTE 3: Make sure that the wires are connected tightly to the

terminals.

NOTE 4: Install the output breaker between the output terminal and

the load. The

breaker should

be qualified with

leakage

current protection if necessary.

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3) 120V Outputs

Output wiring – 120V

NOTE 1: SSO Tap

Selection needs

to be set to

match

the

input

voltage. Install a jumper between 0-208V or 0-240V.

NOTE 2: There are 2 sets of 120V outputs. Each set can carry half

of the total

UPS

capacity.

NOTE 3: Make sure that the wires are connected tightly to the

terminals.

NOTE 4: Install the output breaker between the output terminal and

the load. The

breaker should

be qualified with

leakage

current protection if necessary.

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4.3 Circuit Protection Requirements (Hardwired units only)

All

SurgeX

Hardwired Security Plus UPS

system’s mains

INPUT

must be protected by proper sized branch circuit breakers in the building

installation. The recommended branch circuit ratings at full rated load are

listed below:

2.0 kVA, Input 120V, Output 100-120V

35 AMP

3.0 kVA, Input 120V, Output 100-120V

45 AMP

Refer to local and national electrical codes for proper installation

guidelines. The breaker recommendations listed in the chart above are

intended for installations in North America. For international installations,

please refer to the local and national electrical codes and standards.

208V

240V

2.0 kVA, Input 208-

240V, Output 200-240V

20

AMP

15

AMP

3.0 kVA, Input 208-

240V, Output 200-240V

25

AMP

20

AMP

4.0 kVA, Input 208-

240V, Output 120-240V

35

AMP

25

AMP

5.0 kVA, Input 208-

240V, Output 120-240V

40

AMP

30

AMP

6.0 kVA, Input 208-

240V, Output 120-240V

45

AMP

35

AMP

8.0 kVA, Input 208-

240V, Output 120-240V

60

AMP

45

AMP

10.0 kVA, Input 208-

240V, Output 120-240V

80

AMP

60

AMP

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All

SurgeX

Hardwired Security Plus UPS

system’

s

OUTPUT must be

protected by proper sized AC disconnect device. The recommended

disconnect device ratings at full rated load are listed below:

2.0 kVA, Input 120V, Output 100-120V

20

AMP

2.0 kVA, Input 208-240V, Output 200-240V

10

AMP

3.0 kVA, Input 120V, Output 100-120V

30

AMP

3.0 kVA, Input 208-240V, Output 200-240V

15

AMP

4.0 kVA, Input 208-240V, Output 120-240V

20

AMP

5.0 kVA, Input 208-240V, Output 120-240V

25

AMP

6.0 kVA, Input 208-240V, Output 120-240V

30

AMP

8.0 kVA, Input 208-240V, Output 120-240V

50

AMP

10.0 kVA, Input 208-240V, Output 120-240V

65

AMP

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5.0 OPERATION

5.1 Button Operation

LCD

LED

Button

Function

ON/Enter

Button

Turn on the

UPS:

Press and hold the button more than

0.5s to turn on the UPS.

Enter Key:

Press

this button to confirm the

selection

in

setting menu.

OFF/ESC

Button

Turn off the

UPS:

Press and hold the button more than

0.5s to turn off the UPS.

Esc key: Press this button to return to last menu in set-

ting menu.

Test/Up Button

Battery test: Press and hold the button more than 0.5s to

test the

battery

while in AC

mode,

or CVCF

mode.

UP key: Press this button to display next selection in

setting menu.

Mute/Down Button

Mute the alarm: Press and hold the button more than

0.5s to mute the

buzzer. Please

refer to

section

3-4-

9 for details.

Down key: Press this button to display previous selec-

tion in setting menu.

Test/Up + Mute/

Down Button

Press and hold the two buttons simultaneous more than

1s to enter/escape the setting menu.

*

CVCF

mode means converter mode.

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5.2 LED Indicators and LCD Panel

LCD panel

LED indicators

LED Indicators:

There are 4 LEDs on front panel to show the UPS working status:

LED

Mode

Bypass

Line

Battery

Fault

UPS

Startup

●

No Output

mode

○

Bypass mode

●

○

AC

mode

○

●

○

Battery mode

○

●

○

CVCF

mode

○

●

○

Battery Test

●

○

ECO

mode

●

○

Fault

○

●

Note: ● means LED is lighting, and ○ means LED is faded.

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LCD Panel:

Display

Function

Backup Time Information

Indicates battery discharge time in numbers. H: hours, M:

minutes, S: seconds

Fault Information

Indicates that the warning and fault occurs.

Indicates the fault codes, and the codes are listed in detail

in

section 3-9.

Mute Operation

Indicates that the

UPS

alarm is disabled.

Output & Battery voltage information

Indicates the output voltage, frequency or battery voltage.

Vac: output voltage, Vdc: battery voltage, Hz: frequency

Load information

Indicates the load level by 0-25%, 26-50%, 51-75%, and

76-100%.

Indicates overload.

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Display

Function

Mode operation information

Indicates the

UPS

connects to the mains.

Indicates the battery is working.

Indicates the bypass circuit is working.

Indicates

the ECO

mode

is

enabled.

Indicates the Inverter circuit is working.

Indicates the output is working.

Battery information

Indicates the Battery capacity by 0-25%, 26-50%, 51-75%,

and 76-100%.

5.3. Audible Alarm

Description

Buzzer status

Muted

UPS status

Bypass mode

Beeping once every 2 minutes

Yes

Battery mode

Beeping once every 4 seconds

Fault

mode

Beeping continuously

Warning

Overload

Beeping twice every second

Yes

Others

Beeping once every second

Fault

All

Beeping continuously

Yes

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5.4 Single UPS Operation

1. Turn on the UPS with utility power supply (in AC mode)

1. After power supply is connected correctly, set the breaker of the battery

pack at “ON” position (the step only available for long-run model). Then

set the input breaker at “ON” position. At this time the fan is running

and the UPS supplies power to the loads via the bypass. The UPS is

operating in Bypass mode.

NOTE:

When

UPS

is in Bypass mode, the output voltage will directly power

from utility after you switch on the input breaker. In Bypass mode, the

load is not protected by

UPS.

To protect your precious devices, you

should

turn on the UPS. Refer to next

step.

2. Press and hold the “ON” button for 0.5s to turn on the UPS and the

buzzer will beep once.

3. A few seconds later, the UPS will enter to AC mode. If the utility power is

abnormal, the UPS will operate in Battery mode without interruption.

NOTE:

When the

UPS

is running out of battery, it will shut down

automatically at Battery mode. When the utility power is restoring,

the

UPS

will auto restart.

2. Turn on the UPS without utility power supply (in Battery mode)

1. Make sure that the breaker of the battery pack is at “ON” position.

2. Press the “ON” button to set up the power supply for the UPS, UPS will

enter to power on mode. After initialization UPS will enter to No Output

mode, then Press and hold the “ON” button for 0.5s to turn on the UPS,

and the buzzer will beep once.

3. A few seconds later, the UPS will be turned on and enter to Battery

mode.

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5.5. Connect Devices to UPS

Once the UPS is connected to its AC source, connect load devices to

UPS.

1. Turn on the UPS first and then switch on the

devices

one by

one,

the LCD panel will display total load level.

2. If it is necessary to connect the inductive loads such as a printer,

the inrush current should be calculated carefully to see if it meets

the capacity of the UPS to avoid overload.

3. If the UPS is in an overload state, the buzzer will beep twice every

second.

4. If the UPS is in an overload state, remove loads immediately. For

safety purposes, it is recommended that the total loads connected

to the UPS are less than 80% of its nominal power capacity.

5. If the overload time is over acceptable time listed in the spec at AC

mode, the UPS will automatically transfer to Bypass mode. After

the overload is reduced, it will return to AC mode. If the overload

time is over acceptable time listed in the spec at Battery mode, the

UPS will enter a fault status. At this time, if bypass is enabled, the

UPS will provide power to the load via bypass. If bypass function is

disabled or the input power is not within bypass acceptable range,

it will cut off the output of the UPS.

5.6. Charge the Batteries

1. After the UPS is connected to the utility power and the DC breaker

is closed, the charger will charge the batteries automatically except

in Battery mode or during battery self-test.

2. Suggest charge batteries at least 10 hours before use. Otherwise,

the backup time may be shorter than expected.

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5.7. Battery Mode Operation

1. When the UPS is in Battery mode, the buzzer will beep according

to different battery capacity. If the battery capacity is more than

25%, the buzzer will beep once every 4 seconds; If the battery

voltage drops to the alarm level, the buzzer will beep quickly (once

every sec) to remind users that the battery is at low level and the

UPS will shut down automatically soon. Reducing will prolong

backup time. To eliminate the risk of data loos, reduce loads before

batteries are depleted.

2. In Battery mode, pressing the Mute button to disable the buzzer.

3. The backup time may vary with different environment temperatures

and load types.

4. Battery discharge protection can be enabled or disabled through

LCD panel control. (Refer to LCD setting Section 6:09)

5.8. Test the Batteries

1. To check the battery status, press the “Test” button.

2. The UPSs default is set to perform a battery self-test automatically

once per week.

3. The self-test feature is programmable through battery software.

4. During the battery self-test, the LCD display and buzzer indication

will be the same as at Battery mode except that the battery LED is

flashing.

5.9. Turn Off the UPS with Utility Power Supply in AC Mode

1. Turn off the inverter of the UPS by pressing “OFF” button for

at least 0.5s. The buzzer will beep once and the UPS will enter

Bypass mode.

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NOTE 1: If the

UPS

has been set to enable the bypass output, it

will bypass voltage from utility power to output terminal

even though you have turned off the

UPS

(inverter).

NOTE 2: After turning off the UPS,

please

be

aware

that the

UPS is in Bypass mode and there is risk of power loss

for connected devices.

2. In Bypass mode, output voltage is still present. In order to cut off

the output, switch off the input breaker. When the display panel

clears, the UPS is off.

5.10 Turn Off the UPS Without Utility Power Supply in Battery

Mode

1. Turn off the UPS by pressing “OFF” button for at least 0.5s, and

then the buzzer will beep once.

2. The UPS will cut off power to output and there is no display shown

on the display panel.

5.11 Mute the Buzzer

1. To disable the buzzer, press the “Mute” button for at least

0.5s.

Press it again to re-enable the buzzer.

2. All warning alarms can be muted. Please refer to Section 8.1 for

details.

5.12 Operation in Warning Status

1. When Fault LED

flashes,

the

buzzer beeps

once every

second.

The UPS is in fault mode. Check the troubleshooting

table in Section 8 for a list of fault codes.

2. All warning alarms can be muted. Please refer to Section 8.1 for

details.

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5.13 Operation in Fault Mode

1. When Fault LED illuminates and the buzzer beeps continuously,

it means that there is a fatal error in the UPS. Check the

troubleshooting table in Section 8 for a list of fault codes.

2. If still problem still exists, contact SurgeX Technical Support.

5.14 Operation of Changing Charging Current

If using extended battery cabinet(s) and you want to change the

charging current, please contact an authorized SurgeX

service

representative

or

SurgeX

’

s

Technical Support

team.

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User Manual

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6.0 LCD SETTING

There are three parameters to set up the UPS. Refer to following

diagram.

Parameter 1 Parameter 2

Parameter 1: Program alternatives.

Refer to below

table.

Parameter 2: iSetting values for each

program.

15 Programs Available List for Parameter 1:

Code Description Bypass AC ECO CVCF Battery

01 Output

voltage

Y

02 Output

frequency

Y

03 Voltage range for bypass

Y

04

Frequency range

for

bypass

Y

05 ECO

mode enable/disable

Y

06 Voltage

range

for ECO

mode

Y

07 ECO

mode frequency

range

setting

Y

08 Bypass mode setting

Y Y

Battery

Test

09 Battery backup time setting

Y Y Y Y Y Y

10

Reserved

for

future

11

Reserved

for

future

12 Hot standby function enable/

disable

Y Y Y Y Y Y

13 Battery voltage adjustment

Y Y Y Y Y Y

14 Charger voltage adjustment

Y Y Y Y Y Y

15 Inverter voltage adjustment

Y Y Y

16 Output

voltage calibration

Y Y Y

17 Charging current setting

Y Y Y Y Y Y

*Y means that this program can be set in this

mode.

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NOTE:

Parameter settings will be saved only when

UPS

shuts down

normally with internal or external battery connection. (Normal

UPS

shutdown means turning off input breaker in bypass/no

output mode).

01: Output Voltage

Interface

Setting

Parameter 3: Output voltage

You may choose the following output voltage in

parameter 3:

208: Output

voltage

is 208VAC

220: Output

voltage

is 220VAC

230: Output

voltage

is 230VAC

240: Output

voltage

is 240VAC

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User Manual

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02: Output Frequency

Interface

Setting

60 Hz, CVCF

mode

50 Hz, Normal

mode

AT

O

Parameter 2: Output Factory

Setting the output frequency. You may choose following three

options in parameter 2:

50CF: Setting UPS to CVCF

mode

and output

frequency

will

be fixed at 50Hz. The input

frequency

can

range

from 46Hz

to 64Hz.

60CF: Setting UPS to CVCF

mode

and output

frequency

will

be fixed at 60Hz. The input

frequency

can

range

from 46Hz

to 64Hz.

50NC: Setting UPS to normal

mode

(not CVCF

mode).

If

selected, the output frequency will synchronize with the input

frequency within 46~54 Hz.

UPS

will transfer to battery mode

when input frequency is not within 46~54

Hz.

60NC: Setting UPS to normal

mode

(not CVCF

mode).

If

selected, the output frequency will synchronize with the input

frequency within 56~64 Hz.

UPS

will transfer to battery mode

when input frequency is not within 56~64

Hz.

At: If selected, output frequency will be decided

according to the latest normal utility frequency. If it is from

46Hz to 54Hz, the output frequency will be

50.0Hz. If it is from 56Hz to 64Hz, the output frequency will be

60.0Hz. The last two digits will show the current

frequency.

At

is default

setting.

NOTE:

If

the UPS is set to CVCF

mode,

the

bypass

function

will

be

disabled automatically.

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03: Voltage Range for Bypass

Interface

Setting

Parameter 1 & 2: Setting acceptable voltage range

for bypass mode. Set up the range by setting high and low

points. When it

shows

“LLS”

in

parameter

2,

please

press

“Enter” key and it

will

show “LS” in

parameter

1. Now the low point in parameter 2 can be set up by

pressing

“Up” or “Down”

key.

LS: Set the acceptable low voltage for bypass. Setting

range

is from 110V to 209V and the default value

is

110V.

Pressing

“Enter” key to confirm the

setting

value for

low point. Then, it will show HS in parameter 1. Please set

up high point in

parameter

2 by

pressing

“Up” or

“Down”

key.

HS: Set the acceptable high voltage for bypass. Setting

range

is from 231V to 276V and the default value

is

264V.

04: Frequency Range for Bypass

Interface

Setting

Parameter 1 & 2: Setting acceptable frequency range for

bypass mode. Set up the range by setting high and low points.

When it

shows

“LLS”

in

parameter

2,

please press

“Enter”

key and it

will

show “LS” in

parameter

1. Now the low point in parameter 2 can be set up by

pressing

“Up” or “Down”

key.

LS: Set the acceptable low frequency for bypass.

50 Hz

system:

Setting

range

is from 46.0Hz to

49.0Hz.

60 Hz

system:

Setting

range

is from 56.0Hz to

59.0Hz.

The default value is 46.0Hz/56.0Hz.

Pressing

“Enter” key to confirm the

setting

value for low

point. Then, it will show HS in parameter 1. Set up high point in

parameter

2 by

pressing

“Up” or “Down”

key.

HS: Set the acceptable high frequency for bypass. 50

Hz: Setting range is from 51.0Hz to 54.0 Hz.

60 Hz: Setting range is from 61.0Hz to 64.0Hz. The default

value is 54.0Hz/64.0Hz.

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User Manual

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05: ECO Mode Enable/Disable

Interface

Setting

Parameter 2:

Enable

or

disable

ECO function. You

may

choose following two options:

DIS:

disable

ECO function

ENA:

enable

ECO function

If

ECO function is

disabled, voltage range

and fre-

quency range

for ECO

mode

still can be set, but it

is

meaningless unless

the ECO function is

enabled.

06: Voltage Range for ECO Mode

Interface

Setting

Parameter 1 & 2: Setting acceptable voltage range for

ECO

mode.

Set up the

range

by

setting

high and low

points. When it

shows

“LLS”

in

parameter

2,

please

press

“Enter” key and it

will

show “LS” in

parameter

1. Now the low point in parameter 2 can be set up by

pressing

“Up” or “Down”

key.

LS: Low

voltage

point in ECO

mode.

The

setting

range

is from 5% to 10% of the nominal voltage.

Pressing

“Enter” key to confirm the

setting

value for low

point. Then, it will show HS in parameter 1. Set up high

point in

parameter

2 by

pressing

“Up” or “Down”

key.

HS: High

voltage

point in ECO

mode.

The

setting

range

is from 5% to 10% of the nominal voltage.

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User Manual

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07: Frequency Range for ECO Mode

Interface

Setting

Parameter 1 & 2: Setting acceptable frequency range

for ECO

mode.

Set up the

range

by

setting

high

and

low points. When it

shows

“LLS”

in

parameter

2,

please

press

“Enter” key and it

will

show “LS” in

parameter

1. Now the low point in parameter 2 can be set up by

pressing

“Up” or “Down”

key.

LS: Set low

frequency

point for ECO

mode.

50 Hz system: Setting range is from 46.0Hz to 48.0Hz.

60 Hz system: Setting range is from 56.0Hz to 58.0Hz. The

default value is 48.0Hz/58.0Hz.

Pressing

“Enter” key to confirm the

setting

value for low

point. Then, it will show HS in parameter 1. Set up high point in

parameter

2 by

pressing

“Up” or “Down”

key.

HS: Set high

frequency

point for ECO

mode.

50 Hz:

Setting range is from 52.0Hz to 54.0 Hz.

60 Hz: Setting range is from 62.0Hz to 64.0Hz. The default

value is 52.0Hz/62.0Hz.

08: Bypass Mode Setting

Interface

Setting

After it

shows

“08” in

parameter

1,

please press “Enter”

key first. Then, you have the following

options

to

choose

in

ENA/DIS.

ENA: Bypass enabled. When selected, Bypass mode is

activated.

DIS: Bypass disabled. When selected, automatic bypass is

acceptable, but manual bypass is not allowed. Manual bypass

means users manually operate UPS for

Bypass mode.

For

example, pressing OFF

button in AC

mode

to turn into

Bypass mode.

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User Manual

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09: Battery Backup Time Setting

Interface

Setting

Parameter 2:

000~999: Set the maximum backup time from 0min

to 999min. UPS

will

shut down to

protect battery after

backup

time arrives. The default value is 990min.

DIS: Disable battery discharge protection and backup time will

depend on battery capacity.

The default value is DIS.

10: Reserved

Interface

Setting

Reserved

11: Reserved

Interface

Setting

Reserved

12: Hot Standby Function Enable/disable

Interface

Setting

Parameter 2: HS.H

Enable or disable Hot standby function. You may

choose following two options in Parameter 2:

YES: Hot standby function is enabled. It means that the

current

UPS

is set to host of the hot standby function,

and it

will

restart

after AC

recovery

even without

battery

connected.

NO: Hot standby function is disabled. The

UPS

is

running at normal mode and can’t restart without

battery.

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13: Battery Voltage Adjustment

Interface

Setting

After it

shows

“13” in

parameter

1,

please press

“Enter”

key first. Then, you may

choose

Add or SUB

to adjust battery voltage in Parameter 1 by

pressing

“Up” or “Down” key. After

pressing

“Enter” key to

confirm your selection, it will jump to parameter 2 to set

up the value.

Parameter 2: the voltage range is from 0V to 5.7V, the

default value is 0V.

14: Charger Voltage Adjustment

Interface

Setting

After it

shows

“14” in

parameter

1,

please press “Enter”

key first. Then, you may

choose

Ad or SU to adjust charger

voltage in Parameter 1 by

pressing

“Up” or “Down” key. After

pressing

“Enter” key to confirm your selection, it will jump to

parameter 2 to set up the value.

Parameter 2: the

voltage range

is from 0V to 9.9V,

the

default value is 0V.

NOTE:

*Before making voltage adjustment, be sure to

disconnect

all

batteries

first to get the

accurate charger

voltage.

*We strongly suggest using the default value (0). Any

modification should

be

suitable

to

battery

specifications.

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User Manual

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15: Inverter Voltage Adjustment

Interface

Setting

After it

shows

“15” in

parameter

1,

please press

“Enter”

key first. Then, you may

choose

Ad or SU to

adjust inverter voltage in Parameter 1 by

pressing

“Up” or “Down” key. After

pressing

“Enter” key to

confirm your selection, it will jump to parameter 2 to set

up the value.

Parameter 2: the voltage range is from 0V to 6.4V, the

default value is 0V.

16: Output Voltage Calibration

Interface

Setting

After it

shows

“16” in

parameter

1,

please press “Enter”

key first. Then, you may

choose

Ad or SU to adjust output

voltage in Parameter 1 by

pressing

“Up” or “Down” key.

After

pressing

“Enter” key to confirm your selection, it will

jump to parameter 2 to set up the value.

Parameter 2: the voltage range is from 0V to 6.4V, the

default value is 0V.

17: Charging Current Setting

Interface

Setting

After it

shows

“17” in

parameter

1 and “Cur” in

parameter

2,

please press

“Enter” key first. Then, you may

select

01, 02, 03

or 04 to set the

charging current

from 1A to 4A in Parameter 1.

Then,

calibrate

the

charging current

by

selecting

“+” or

“-“ in Parameter 2.

± 0~± 5: You may choose ‘+’ as Add or ‘-’ as Sub to

adjust

charging current.

This

setting number

is the first number after the

decimal point.

For

example,

if

setting

value is “+” and “3”, it

means the

calibrated

formula is to

add

0.3A. The

setting charging current

will

become

4.3A

as

shown in left

screen.

(4A

+

0.3A = 4.3A.)

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User Manual

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7.0 OPERATION MODE/STATUS DESCRIPTION

OPERATING MODE/STATUS

Description

LCD Display

AC Mode

When the input voltage is

within acceptable range, UPS

will provide pure and stable

AC power to output. The

UPS will also charge the

battery at AC

mode.

ECO Mode

When the input voltage is

within voltage regulation range

and ECO

mode

is

enabled,

UPS

will bypass voltage to

output for energy saving.

CVCF Mode

When input frequency is within

46 to 64Hz, the

UPS

can

be set at a constant output

frequency, 50 Hz or 60 Hz.

The

UPS

will still charge

battery under this mode.

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User Manual

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OPERATING MODE/STATUS

Description

LCD Display

Battery Mode

When the input voltage is

beyond the acceptable range

or power failure,

UPS

will

backup power from battery

and alarm will beep every 4

seconds.

Bypass Mass

When input voltage is within

acceptable range and bypass

is enabled, turn off the UPS

and it will enter Bypass mode.

Alarm beeps every two min-

utes.

Battery Test

When UPS is in AC mode

or CVCF mode, press “Test”

key for more than 0.5s. Then

the UPS will beep once and

start “Battery Test”. The line

between I/P and inverter icons

will blink to remind users. This

operation

is used to check the battery

status.

Fault Status

When UPS has fault

happened, it will display fault

messages in LCD panel.

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User Manual

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8.0 FAULT CODE

Fault Event

Fault

Code

Icon

Fault Event

Fault

Code

Icon

Bus start failure

01

None

Battery SCR

short

circuited

21

None

Bus over

02

None

Inverter relay short

circuited

24

None

Bus under

03

None

Charger short circuited

2a

None

Bus unbalance

04

None

Can communication

fault

31

None

Inverter soft start failure

11

None

Over

temperature

41

None

High Inverter voltage

12

None

CPU communication

failure

42

None

Low Inverter voltage

13

None

Overload

43

Inverter output short

circuited

14

Battery turn-on failure

6A

None

Negative power fault

1A

None

PFC

current

failure in

battery mode

6B

None

Inverter over current

60

None

Bus voltage changes

too fast

6C

None

Inverter waveform

abnormal

63

SPS

12V abnormal

6E

None

Inverter current detec-

tion error

6D

None

Transformer over tem-

perature

77

None

8.1 Warning Indicator

Warning

Icon

(Flashing)

Alarm

Overload

Beeping twice every second

Battery Unconnected

Beeping every second

Over

charge

Beeping every second

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User Manual

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Warning

Icon

(Flashing)

Alarm

EPO

enable

Beeping every second

Fan failure/Over

tempera

- ture

Beeping every second

Charger failure

Beeping every second

I/P fuse broken

Beeping every second

Overload

3 times in 30min

Beeping every second

8.2 Warning Code

Warnin

g

Cod

e

Warning Event

Warning

Code

Warning Event

0

1

Battery unconnected

10

L1 IP fuse broken

0

7

Over

charge

33

Locked in bypass after

overload

3 times in 30min

0

8

Low battery

3A

Cover of maintain switch is

open

0

9

Overload

3D

Bypass unstable

0

A

Fan failure

3E

Boot loader is missing

0

B

EPO

enable

42

Over-temperature on

transformer

0

D

Over

temperature

0

E

Charger failure

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User Manual

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9.0 TROUBLESHOOTING

If the UPS system does not operate correctly, please solve the problem

by using the table below.

Symptom

Possible Cause

Remedy

No indication and alarm

in the front display panel

even though the mains

is normal.

The AC input power

is

not connected well.

Check if input cable

firmly

connected

to

the

mains.

The icon and the

warning code

flash

on LCD

display

and alarm beeps every

second.

EPO function is

enabled.

Set the circuit to closed

position to

disable

EPO

function.

The icon and

flash

on

LCD

display

and alarm beeps every

second.

The external or internal

battery is incorrectly

connected.

Check if all batteries are

connected well.

The icon and

flash

on

LCD

display

and alarm beeps twice

every second.

UPS

is on overload.

Remove

excess loads

from

UPS

output.

UPS

is overloaded.

Devices connected to

the

UPS

are fed directly

by the electrical network

via the Bypass.

Remove

excess loads

from

UPS

output.

After

repetitive

overloads, the

UPS

is

locked in the Bypass

mode. Connected

devices are fed directly

by the mains.

Remove

excess loads

from UPS output first.

Then shut down the UPS

and restart it.

Fault

code

is

shown

as

43. The icon

lights on LCD display

and alarm beeps

continuously.

UPS

is overload too

long and becomes fault.

Then

UPS

shut down

automatically.

Remove

excess

loads

from

UPS

output and restart it.

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User Manual

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Symptom

Possible Cause

Remedy

Fault

code

is

shown

as 14 on LCD display,

and alarm beeps

continuously.

The

UPS

shut down

automatically because

short circuit occurs on

the

UPS

output.

Check output wiring and

if connected devices are

in short circuit status.

Fault

code

is

shown

as

01, 02,

03,

04,11,

12, 13, 14,1A, 21,

24,

35, 36, 41, 42 or

43

on

LCD display

and alarm beeps

continuously.

A UPS internal fault

has

occurred. There are two

possible results:

1. The load is still sup-

plied, but directly from

AC power via

bypass.

2. The load is no longer

supplied by power.

Contact Technical

Support.

Battery backup time is

shorter than nominal

value

Batteries are not fully

charged

Charge the batteries for

at least 7 hours and then

check capacity. If the

problem still persists,

Technical Support.

The icon and

flash

on

LCD

display

and alarm beeps every

second.

Fan is

locked

or

not

working; or the UPS

temperature is too high.

Check fans and notify

dealer.

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10.0 STORAGE AND MAINTENANCE

10.1. Storage

Before storing, charge the UPS at least 7 hours. Store the UPS covered

and upright in a cool, dry location. During storage, recharge the battery in

accordance with the following table:

Storage Temperature

Recharge Frequency

Charging Duration

-25°C -

40°C

Every 3

months

1-2 hours

40°C -

45°C

Every 2 months

1-2 hours

10.2 Maintenance

CAU

TION

The UPS

system operates

with

hazardous voltages. Repairs

may be

carried

out only by qualified

maintenance personnel.

CAU

TION

Even after the unit is disconnected from the mains, components

inside the

UPS

system are still connected to the battery packs which

are potentially dangerous.

CAU

TION

Before carrying out any kind of service and/or maintenance,

disconnect the batteries and verify that no current is present and no

hazardous voltage exists in the terminals of high capability capacitor

such as BUS-capacitors.

CAU

TION

Only

persons

are

adequately

familiar with

batteries

and with

the

required precautionary measures may replace batteries and

supervise operations. Unauthorized persons must be kept well away

from the batteries.

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User Manual

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CAU

TION

Verify that no voltage between the battery terminals and the ground

is present before maintenance or repair. In this product, the battery

circuit is not isolated from the input voltage. Hazardous voltages

may occur between the battery terminals and the ground.

CAU

TION

Batteries may cause electric shock and have a high short-circuit

current. Please remove all wristwatches, rings and other metal

personal objects before maintenance or repair, and only use tools

with insulated grips and handles for maintaining or repairing.

CAU

TION

When replace the batteries, install the same number and same type

of batteries.

CAU

TION

Do not attempt to dispose of batteries by burning them. This could

cause battery explosion. The batteries must be rightly deposed

according to local regulation.

CAU

TION

Do not open or destroy batteries. Escaping electrolyte can cause

injury to the skin and eyes. It may be toxic.

CAU

TION

Please replace the fuse only with the same type and amperage in

order to avoid fire

hazards.

CAU

TION

Do not disassemble the

UPS

system.

SurgeX 3000S-01 Single-Phase UPS N.A

Product's Documents

UPS-42100-85R User Manual

Specifications

SurgeX 3000S-01 Questions and Answers