Ecovacs DEEBOT NEO 2.0 PLUS

Product's Documents

Below are documents related to this product, you can read online or download:
DEEBOT NEO 2.0 PLUS photo

Instruction Manuals DEEBOT NEO 2.0 PLUS-AU.

This is the main product document for model DEEBOT NEO 2.0 PLUS. Additionally, the document applies to other Ecovacs models: ["722-0001-4000"]

The file format is pdf, 30 pages, you can download this manual here .

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Instruction Manual
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Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical Appliance, basic
precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE
USING THIS APPLIANCE
SAVE THESE INSTRUCTIONS
1. The Appliance is not intended for use by persons(including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the Appliance by a person
responsible for their safety.
2. Clear the area to be cleaned. Remove power cords and small
objects from the oor that could entangle the Appliance. Tuck rug
fringe under the rug base, and lift items such as curtains and
tablecloths off the oor.
3. If there is a drop off in the cleaning area due to a step or stairs, you
should operate the Appliance to ensure that it can detect the step
without falling over the edge. It may become necessary to place a
physical barrier at the edge to keep the unit from falling. Make sure
the physical barrier is not a trip hazard.
4. Only use as described in this manual. Only use attachments
recommended or sold by the manufacturer.
5. Please make sure your power supply source voltage matches the
power voltage marked on the Docking station.
6. For INDOOR household use ONLY. Do not use the Appliance in
outdoor, commercial or industrial environments.
7. Use only the original rechargeable battery and Docking Station
(Auto-Empty Station) provided with the Appliance from the
manufacturer. Non-rechargeable batteries are prohibited.
8. Do not use without dust bin and/or lters in place.
9. Do not operate the Appliance in an area where there are lit
candles or fragile objects.
10. Do not use in extremely hot or cold environments (below -5/23
or above 40/104).
11. Keep hair, loose clothing, ngers, and all parts of body away from
any openings and moving parts.
12. Do not operate the Appliance in a room where an infant or child is
sleeping.
13. Do not use Appliance on wet surfaces or surfaces with standing
water.
14. Do not allow the Appliance to pick up large objects like stones,
large pieces of paper or any item that may clog the Appliance.
15. Do not use Appliance to pick up ammable or combustible
materials such as gasoline, printer or copier toner, or use in areas
where they may be present.
16. Do not use Appliance to pick up anything that is burning or
smoking, such as cigarettes, matches, hot ashes, or anything that
could cause a re.
17. Do not put objects into the suction intake. Do not use if the suction
intake is blocked. Keep the intake clear of dust, lint, hair, or
anything that may reduce air ow.
18. Take care not to damage the power cord. Do not pull on or carry
the Appliance or Docking station by the power cord, use the power
cord as a handle, close a door on the power cord, or pull power
cord around sharp edges or corners. Do not run Appliance over the
power cord. Keep power cord away from hot surfaces.
19. If the power cord is damaged, it must be replaced by the
manufacturer or its service agent in order to avoid a hazard.
EN∣2
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20. Do not use the Docking station if it is damaged. The power supply
is not to be repaired and not to be used any longer if it is damaged
or defective.
21. Do not use with a damaged power cord or receptacle. Do not use
the Appliance or Docking station if it is not working properly, has
been dropped, damaged, left outdoors,or come in contact with
water. It must be repaired by the manufacturer or its service agent
in order to avoid a hazard.
22. Turn OFF the power switch before cleaning or maintaining the
Appliance.
23. The plug must be removed from the receptacle before cleaning or
maintaining the Docking station.
24. Remove the Appliance from the Docking station, and turn OFF the
power switch to the Appliance before removing the battery for
disposal of the Appliance.
25. The battery must be removed and discarded according to local
laws and regulations before disposal of the Appliance.
26. Please dispose of used batteries according to local laws and
regulations.
27. Do not incinerate the Appliance even if it is severely damaged.
The batteries can explode in a re.
28. When not using the Docking station for a long period of time,
please unplug it.
29. The Appliance must be used in accordance with the directions in
this Instruction Manual. Ecovacs Robotics Co.,Ltd. cannot be
held liable or responsible for any damages or injuries caused by
improper use.
30. The Robot contains batteries that are only replaceable by skilled
persons. To replace the Robot’s battery, please contact Customer
Service.
31. If the Robot will not be used for a long time, power OFF the Robot
for storage and unplug the Docking station.
32.
WARNING: For the purposes of recharging the battery, only use
the detachable supply unit CH2319 provided with the Appliance.
3∣EN
The lithium battery type suitable for CH2319 is Max. 8 cells, max.
nominal voltage DC14.4V, rated capacity 4,800mAh.The battery must
be removed and discarded according to local laws and regulations
before disposal of the Appliance.
To satisfy RF exposure requirements, a separation distance of 20 cm or
more should be maintained between this device and persons during
device operation.
To ensure compliance, operations at closer than this distance is not
recommended. The antenna used for this transmitter must not be
co-located in conjunction with any other antenna or transmitter.
Device Update
Typically, some devices are updated bi-monthly,but not always so
specic.
Some devices, especially those that went on sale more than three
years ago, will only be updated if a critical vulnerability is found and
xed.
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Short-circuit-proof safety isolating
transformer.
Switch mode power supply.
For indoor use only.
Direct current.
Alternating current.
This product conforms to the applicable
EC Directives.
Before charging, read the instructions.
Polarity of the charging port.
Time-lag miniature fuse-link.
For EU Countries
For EU Declaration of Conformity information, visit
https://www.ecovacs.com/global/compliance.
Correct Disposal of this Product
This marking indicates that this product should not be disposed of with
other household waste throughout the EU. To prevent possible harm to
the environment or human health from uncontrolled waste disposal,
recycle it responsibly to promote the sustainable reuse of material
resources. To recycle your used device, please use the return and
collection systems or contact the retailer where the product was
purchased. They can safely recycle this product.The remote
surveillance is for the absolute private use of non-public, private
owned places for the pure selfprotection and single control intended
only. Please be aware of the local data protection based legal
obligations in case of use. No surveillance of public places, especially
with clandestine intent and/or on the part of the employer without
justied reasons. Such not justied use is in the risk and responsibility
of the user only.
EN∣4
Class II equipment.
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European Union Compliance Statement
Information on Disposal for Users of Waste
Electrical & Electronic Equipment
This symbol on the product or on its packaging indicates that used
electrical and electronic products should not be mixed with unsorted
municipal waste. For proper treatment, it is your responsibility to
dispose of your waste equipment by arranging to return it to
designated collection points.
Disposing of this product correctly will help save valuable resources
and prevent any potential negative effects on human health and the
environment, which could otherwise arise from inappropriate waste
handling.
To return your used device, please use the return and collection
systems or contact the retailer where the product was purchased,
which is free of charge, please contact your local authority for further
details of your nearest designated collection point.Penalties may be
applicable for incorrect disposal of this waste, in accordance with your
national legislation.
Information on Disposal for Users of used Batteries
This symbol means that batteries and accumulators, at their end-of-life,
should not be mixed with unsorted municipal waste. Your participation
is an important part of the effort to minimize the impact of batteries
and accumulators on the environment and on human health.
For proper recycling you can return this product or the batteries or
accumulators it contains to your supplier or to a designated collection
point, which is free of charge.
Disposing of this product correctly will help save valuable resources
and prevent any potential negative effects on human health and the
environment, which could otherwise arise from inappropriate waste
handling.
Penalties may be applicable for incorrect disposal of this waste, in
accordance you’re your national .legislation. there are separate
collection systems for used batteries and accumulators.
Please, dispose of batteries and accumulators correctly at your local
community waste collection/recycling center.
5∣EN
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Restriction of the use of certain hazardous
substances (RoHS) Directive
Radio Equipment Directive
Europe Authorised Representative:
Ecovacs Robotics Co., Ltd. Hereby declares the whole product
including parts (cables, cords, and so on) meets the requirements
of RoHS Directive 2011/65/EU and amendment Commission
Delegated Directive (EU) 2015/863 on the restriction of the use of
certain hazardous substances in electrical and electronic equipment
("RoHS recast" or "RoHS 2.0").
Ecovacs Robotics Co., Ltd. Hereby declares that the product listed
in this section complywith the essential requirements and other
relevant provisions of the Radio Equipment Directive 2014/53/EU.
Ecovacs Robotics Co., Ltd. Hereby declares that the product comply
with the essential requirements and other relevant provisions of the
RoHS Directive 2011/65/EU and amendment Commission Delegated
Directive (EU) 2015/863, the Radio Equipment Directive 2014/53/EU.
The declaration of conformity can be viewed at the following
address: https://www.ecovacs.com/global/compliance.
ECOVACS Europe GmbH
Holzstrasse 2 | D-40221 Düsseldorf | Germany
EN∣6
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1. Package Contents
1.1 Package Content
Robot Auto-Empty Station Mopping Pad Plate
Side Brush Dust Bag Instruction Manual
Washable Mopping Pad
Screw Bag
Figures and illustrations are for reference only and may differ from actual product appearance.
Product design and specications are subject to changes without notice.
Note:
7∣EN
Instruction Manual
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1.2 Product Diagram
Robot
START Button
Short Press:
Start/Pause
Long Press
Power on/off
Up-cover
Bumper
Air outlet
TrueMapping
Distance Sensor
Spot Cleaning
Button:
Short Press:
spot cleaning
Long Press:
turn on/off
Child Lock
Charging Button:
Short Press: Go To Charge
Long Press: Reset
2 in 1 Module
Filling Opening
Charging Contacts
Filter
Filter Sponge
Filter Net
Dust Box Buckle
2 in 1 Module
Release Button
• In Child Lock mode, buttons and smart speakers are disabled,
preventing potential dangers from accidental operations by children.
• Restore to factory settings: Long press the charging button for
10-15s.
Washable
Mopping Pad
Dust Box
Reservior
Mopping Pad Module
Mopping Pad Plate
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Bottom View Auto-Empty Station (AES)
Top Cover
Dust Bag
Opening
Dust Bag
LED Indicator
Dust Collection
Port
Charging Contacts
Universal Wheel
Anti-drop
Sensors
Anti-drop Sensors
Carpet Detection
Sensor
Side Brush
Main Brush
Release Button
Main Brush
Driving Wheels
Installation Port
for Mopping Pad
Module
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1.3 TrueMapping Distance Sensor
Name Functional Description
TrueMapping Distance Sensor
With Laser Ranging-measuring the distance between Robot and surroundings through the time
difference of reection, it can map according to the objects around while Robotis moving.
Detection of 8m.
Anti-drop Sensor
With Infrared Ranging detecting the distance between the bottom of Robot and ground by
Infrared Sensor at the bottom, Robot will not move formard when there are stairs in front
(For example: White ground height greater than 30mm.) or the identied distanceexceeds the
preset one, realizing the Anti-drop.
Carpet Detection Sensor
The ultrasound probe can emit ultrasonic waves with a frequency of 300KHZ. The energy of the
ultrasonic waves is absorbed by the carpet. If the reected energy is below the threshold,
the Robot recognizes the presence of the carpet.
Anti-collision Sensor
When the transmitted signal is blocked by an obstacle, the signal receiver will not be able to
receive the signal. With this principle, the device will avoid obstacles when colliding with them.
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11∣EN
2.1 Notes Before Cleaning
2. Operations
Tidy up the area to be cleaned by putting furniture, such as chairs, in
their proper place.
During the rst use, make sure each room door is open to help Robot
fully explore your house.
It may be necessary to place a physical barrier at the edge of a drop
to stop the unit from falling over the edge.
Put away objects including cables, cloths and slippers, etc.
on the oor to improve the cleaning efciency.
Before using the product on a rug with tasseled edges, please
fold the rug edges under.
Please do not stand in narrow spaces, such as hallways, and
make sure not to block the camera.
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2.2 Quick Start
* Before using the product, please remove all protective materials.
2.3 Download and Connect ECOVACS HOME App
To enjoy all available features, it is recommended to control
your Robot via the ECOVACS HOME App.
Method 1: Scan the QR code on the Robot or Instruction Manual to
download the App.
Method 2: Search the ECOVACS HOME to download the App.
* Before using the product, please take the screwdriver and screws
out of the screw pack for installation.
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13∣EN
Connect Robot with App via Wi-Fi.
Note:
1. Robot should be fully charged and turned on.
2. Wi-Fi indicator is on.
3. Turn off the mobile network.
Wi-Fi Network Requirements:
• You are using a 2.4GHz or 2.4/5 GHz mixed network.
• Your router supports 802.11b/g/n and IPv4 protocol.
• Do not use a VPN (Virtual Private Network) or Proxy Server.
• Do not use a hidden network.
• WPA and WPA2 using TKIP, PSK, AES/CCMP encryption.
• WEP EAP (Enterprise Authentication Protocol) is not supported.
• Use Wi-Fi channels 1-11 in North America and channels 1-13
outside North America (refer to local regulatory agency).
• If you are using a network extender/repeater, the network name
(SSID) and password are the same as your primary network.
• Please enable the WPA2 on your router.
2.4 Charging Robot
Connect the Power Cord.
1
Please be aware that the realization of intelligent functions such as
remote startup, voice interaction, 2D/3D map display and control
settings, and personalized cleaning (depending on different
products) requires users to download and use ECOVACS HOME App,
which is constantly updated. You need to agree to our Privacy
Policy and User Agreement before we can process some of your
basic and necessary information and enable you to operate the
product.If you do not agree with our Privacy Policy and User Agree-
ment, some of the aforementioned intelligent functions cannot be
realized through ECOVACS HOME App, but you can still use the basic
functions of this product for manual operation.
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EN∣14
Place the Auto-Empty Station
2
* It is recommended to place the Station on the hard oor to experience
complete functions of the Robot.
The Auto-Empty Station should be placed against a wall on a at
ground, and no items should be placed with in a range of (0.5m to left
and right sides) and (1.5m to the front).
Power ON
3
Long press the START Button for 3 seconds to turn on the Robot.
≥0.5m(1.64’)
≥0.5m(1.64’)
≥1.5m(4.92’)
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When creating a map for the rst time, please follow Robot to help
eliminate some minor issues. For example, the Robot may get stuck
under low furniture. Take following solutions for reference. Solve the
issue as below.
Lift up the furniture if possible
Cover the bottom of the furniture, to prevent Robot from entering.
Set up Virtual Boundary via the App to prevent the Robot from
entering.
Before rst vacuuming, please make sure the Robot is in the
Auto-Empty Station and fully charged. Short press to start cleaning
and create a map at the same time.
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Charging
4
Short press the Charging button to make Robot return for charging.
* It is recommended that Robot start cleaning from the Station.
Do not move the Station while cleaning.
2.5 Start Cleaning
2
Start Cleaning
1
Create a map
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The indicator light will go out after the Robot is paused for a few
minutes. Short press to wake it up.
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3
Pause
When Robot is working, shot press to pause.
4
Wake up
5
Spot Cleaning
Short press key, it will clean the area 1.5*1.5m with its position as
center.
Dust collection
6
The Robot will automatically return to the Auto-Empty Station to collect
dust.
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17∣EN
2.6 Start moping
2
Install Mopping Pad and Mopping Pad Module
Stick the white side of the Mopping Pad onto the velcro of the
Mopping Pad Plate. Insert the protruded part of the Mopping Pad
Plate into the installation port. The sound of Click indicates proper
installation.
3
Start mopping
Short press to start mopping.
Notes:
Do not frequently remove Washable Mopping Pad.
Do not use a rag or any other object to scratch the Moping Pad Plate.
Please empty the reservoir after Robot nishes mopping.
1 Add Water
Take out the 2 in 1 Module, open the Filling Opening and add water.
“Click”
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EN∣18
Warm note: If you want to buy accessories, please visit ECOVACS HOME App store or
https://www.ecovacs.com/global.
3. Maintenance
3.1 Maintenance frequency
To keep Robot running at peak performance, perform maintenance tasks and replace parts with the following frequencies:
Part Maintenance frequency Replacement frequency
Washable Mopping Pad
Dust Bag
Side Brush
Main Brush
Filter
TrueMapping Distance Sensor
Universal Wheel
Anti-drop Sensors
Bumper
Charging Contacts
Auto-Empty Station
every cleaning
/
every 2 weeks
every week
every week
every week
every week
every 1-2 months
follow APP remind
every 3-6 months
every 6-12 months
every 3-6 months
/
/
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19∣EN
https://www.ecovacs.com/global
3.2 Maintain Dust Box
2
3
4
Note:
Do not use nger or brush to clean the lter.
5
Note:
Completely dry the lter before use.
Explore more accessories at ECOVACS HOME App or at
1
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3.3 Maintain Main Brush and Side Brush
1
Main Brush
3
1
Side Brush
2
2
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21∣EN
Note: Wipe the components with a clean, dry cloth. Avoid using
cleaning sprays or detergents.
Note: Do not clean Charging Contacts with wet cloths.
3.4 Maintain Other Parts
Bumper
TrueMapping Distance Sensor
Anti-drop Sensor
Charging Contacts
Wheels
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EN∣22
3.5 Maintain Dust Bag
Hold the Handle to lift out the Dust Bag,
which can effectively prevent dust leakage.
2
3
1
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23∣EN
3.6 Storage
Long press for 5 seconds to power off the Robot.
Please fully charge and switch OFF the Robot before storage.
Please recharge it every 1.5 months to prevent the battery from
over-discharge.
Robot can't be charged when the power is turned off.
* If the battery is over-discharged or not used for a long time,
the Robot may not be charged. Please contact ECOVACS for help.
Do not disassemble by yourself.
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EN∣24
4. Troubleshooting
NO. Issues Possible Causes Solutions
1 Robot can't connect to APP.
The router user name and password are
incorrect.
The Robot is not within the network signal
coverage of the router.
Not use 2.4GHz or 2.4/5GHz network.
Download the wrong APP.
The Robot doesn't start working from
Auto-Empty Station.
The Robot must start cleaning from Auto-Empty Station.
It is possible to lose the map if move the
Robot manually.
Congure the router network and make sure that the "user
name" and "password" of the router are correct.
Ensure the Robot is within the network signal coverage of the
router.
The Robot doesn't support 5G network at present. Please
choose 2.4GHz or 2.4/5GHz.
Please scan the code or download the ECOVACS HOME App
in store.
Try to recover by moving the Robot into Auto-Empty Station.
Find the stored map in APP map storage, and press
"use map" to recover. If this problem persists after trying the
above solutions, please restart mapping.
2
Map lost.
3 Can't creat maps in APP.
4
Move the Robot when it is working.
Cleaning is not nished.
The position of Auto-Empty Station is
incorrect.
Unable to return to
Auto-Empty Station.
Don't move the Robot when it is working.
Allow the Robot return to Auto-Empty Station when it nishes
the cleaning.
Please place the Auto-Empty Station correctly according to
the chapter "Charging Robot" in user mannual.
Robot is not in the conguration state.
Make sure Robot is connected to the power supply and
turned on. Press Charging Button and Spot Cleaning Button
at the same time for 3 seconds. Robot will enter the
confuguration state when you hear a voice prompt.
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25∣EN
Auto-Empty Station is powered off or moved
by people.
Please ensure the Auto-Empty Station is powered on, and
don't move Auto-Empty Station.
The Robot doesn't start working from the the
Auto-Empty Station.
The charging route is blocked. For example,
the door of the room with the Auto-Empty
Station is closed.
It is recommended that Robot start cleaning from the
Auto-Empty Station.
Keep the charging route clear.
NO. Issues Possible Causes Solutions
The room is so large that Robot needs to
return to recharge.
Robot is unable to reach certain areas
blocked by furniture or barriers.
Robot's Charging Contacts are not
connected to the Auto-Empty Station
Charging 's Contacts.
Make sure that the Robot’s Charging Contacts have
connected to the Auto-Empty Station 's Charging Contacts
and START Button ashes.Check whether Robot's Charging
Contacts and Auto-Empty Station 's Charging Contacts are
dirty. Please cleanthese parts according to the instructions
in the charpt “Maintenance” section.
Auto-Empty Station is not connected to
power supply.
Please enable Continuous Cleaning. For more details, please
follow the App instruction.
Tidy up the area to be cleaned by putting furniture and small
objects in their proper place.
Ensure Auto-Empty Station is connected to power and the
indicator is on.
5
6
Robot is unable to charge.
Robot returns to the
Auto-Empty Station before it
has nished cleaning.
7
Battery temperature is too high or too low.
Extended periods of non-use may lead to
over-discharge of the battery.
Side brush and Main Brush are entangled.
Dust Box and lter are blocked.
It is recommended to clean the side brush, main box, dust
box, lter, etc. regularly.
Abnormal noise during
cleaning.
Please charge and operate the Robot in the temperature
between 0-40 degree.
We recommend using the product regularly. If extended
periods of non-use result in charging issues, please contact
customer service for assistance.
The Robot is in max mode. Change to standard mode.
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EN∣26
Robot might be stuck under furniture
with an entrance of similar height.
Robot is tangled with something on the
oor (electrical wires, curtains, carpet
fringing, etc.).
Robot will try various ways to free itself. If it is unsuccessful,
manually remove the obstacles and restart.
NO. Issues Possible Causes Solutions
Please tidy up the scattered objects on the ground such as
wires, slippers before cleaning. If there is any area missing,
Robot will clean the missing area by itself, please do not
interfere (such as moving Robot or blocking the route).
Please set a physical barrier, or set a Virtual Boundary in the
ECOVACS HOME App.
8
9
The following problems
appear when Robot is
working: disordered cleaning
route, deviation from the
cleaning route,repeated
cleaning, or missing of small
areas to be cleaned. (If there
is a large area that has not
been cleaned temporarily,
Robot will automatically
clean the missing area.).
Robot gets stuck while
working and stops.
When the Robot climbs the steps, threshold
and door strip, the driving wheel slipped
with the ground, which will affect Robot's
judgment on the environment of the
whole house.
Work on freshly waxed and polished oors
or smooth tiles, resulting in less friction
between the Driving Wheels and the oor.
It is recommended to close the door of the area and clean
the area separately. After cleaning, it will return to the starting
point. Please rest assured to use it.
It is recommended that you wait for the oor wax to dry
before using.
It is suggested to tidy up the home environment to ensure
that the Robot can enter for cleaning.
The wires, slippers and other objects placed
on the ground affect the normal work of the
Robot.
Due to the different house environment,
the Robot can not enter some areas.
The TrueMapping Distance Sensor is dirty or
covered.
Clean the TrueMapping Distance Sensor or uncover the
objects on it.
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27∣EN
Auto-Empty Station cover is open.
The outlet of dust box is blocked.
Dust Bag is uninstalled.
Close the Auto-Empty Station cover.
Install dust bag and close the Auto-Empty Station cover.
NO. Issues Possible Causes Solutions
Let the Robot returns to Auto-Empty Station automatically,
don't move it manually.
10
11
The Auto-Empty Station can't
collect dust when Robot
returns.
Dust Collection failed.
If "Do Not Disturb" mode is activated in
ECOVACS HOME App, Auto-Empty Station
does not collect dust automatically when the
Robot returns.
Auto-Empty Station detects that the dust
collection efciency is low.
Cancel the "Do Not Disturb" mode in ECOVACS HOME App,
or start the dust collection manually.
Replace the dust bag according to "Maintenance" in user
manual, and close the Auto-Empty Station cover. If App
reminds that the dust bag is not full, reinstall it.
Please contact after-sales service.
Take out the 2 in 1 Module, and clean the dust box outlet.
Replace the dust bag according to "Maintenance" in
user manual, and close Auto-Empty Station cover. If App
remind that the dust bag not full, reinstall it.
Robot is manually moved to Auto-Empty
Station and Auto-Empty is not triggered.
If the above possible reasons have been
ruled out, there may be an abnormality in
the components of the Auto-Empty Station.
Auto-Empty Station detects that the dust
collection efciency is low.
The inner side of Auto-Empty
Stationis dirty.
Clean the inner side of the Auto-Empty Station.
The dust bag is broken.
Fine particles penetrates the dust bag and
sticks on the inner side of the Auto-Empty
Station.
Replace the dust bag.
12
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Time Scheduling function is cancelled.
The Robot is out of power.
NO. Issues Possible Causes Solutions
Take out the 2 in 1 Module, and clean the Dust Box outlet. 13
14
15
16
17
Dust leakage occurs
during working.
Driving wheels are blocked.
Robot reservoir drops out of
place during use.
Robot does not perform
Continuous Cleaning.
Robot does not clean
automatically at the
scheduled time.
Driving wheels are blocked by
foreign objects.
The outlet of Dust Box is blocked.
The reservoir is not correctly installed. Make sure Robot reservoir clicks into place when
installing.
Please rotate and press the driving wheels to check
whether there is any foreign object wrapped or stuck.
If there is any foreign object, please clean it in time.
If this problem persists, please contact Customer Care
for help.
In Do Not Disturb mode, Robot does not perform
Continuous Cleaning.
Reset appointment.
Charge the Robot.
The Robot is in Do Not Disturb mode.
In Do Not Disturb mode, Robot does not perform
scheduled cleaning.
Continuous Cleaning is not performed when you manully
recharge Robot or move it to Auto-Empty Station.
The Robot is in Do Not Disturb mode.
The Robot did not automatically return to
the Auto-Empty Station last time.
If you cannot solve the issues by following the above instructions, please contact after-sales service.
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https://www.ecovacs.com/global.
EN∣29
5. TECHNICAL SPECIFICATIONS
Model
Rated input
Charging time
Docking Station
Rated input
Rated output
Power Dust Collection
Laser Lidar
4-5 hours
20V 1.2A
5V 200 mA 940 nm
220-240V 50-60Hz 0.6A Max
20V 1.2A
850W
DLX32
CH2319
Output power of the Wi-Fi module is less than 100mW.
Note: Technical and design specications may be changed for continuous product improvement.
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Ecovacs Robotics Co.,Ltd.
No.518 Songwei Road, Wusongjiang Industry Park, Guoxiang Street,
Wuzhong District, Suzhou, Jiangsu, China.

Specifications

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