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repair partners is not covered under warranty; you will assume all cost associated with such
repairs; Shinola will not provide reimbursement. Do not send original packaging, as it will not be
returned. Shinola highly recommends you insure your parcel and adequately protect the watch
during shipment. Shinola is not responsible for product lost or damaged during shipment. For
service work that is not covered under this warranty, the service center may perform the services
you request for a charge dependent on watch style and type of work requested. Such charges
will be notified and agreed by you prior to performing the services.
The warranties and remedies above are exclusive and in lieu of all other warranties, terms
or conditions, express, implied or statutory, as to any matter whatsoever, including, without
limitation, warranties of merchantability, fitness for a particular purpose, accuracy, satisfactory
quality, title, and non-infringement, all of which are expressly disclaimed by Shinola. Shinola
shall not be liable for incidental, consequential, indirect, special or punitive damages or
liabilities of any kind arising out of or in connection with the sale or use of this product, whether
based in contract, tort (including negligence), strict product liability or any other theory, even
if Shinola has been advised of the possibility of such damages and even if any limited remedy
specified herein is deemed to have failed of its essential purpose. Shinola’s entire liability shall
be limited to replacement or repair at Shinola’s sole option. However, some countries, states,
or provinces do not allow the exclusion or limitation of implied warranties or the limitation of
incidental consequential damages so the above limitations and exclusions may be limited in their
application to you. When implied warranties may not be excluded in their entirety, they will be
limited to the duration of the applicable written warranty. This warranty gives you specific legal
rights; you may have other rights that may vary depending on local law. Your statutory rights are
not affected.
WE’RE HERE TO HELP
If you have any concerns or questions, don’t hesitate to contact us. There are three ways to get
in touch. Fill out the contact form on our website at Shinola.com, give us a call, or send us an
email.
Monday-Friday
9AM-5PM EST
1.844.SHINOLA
(1.844.744.6652)
AUTOMATIC LIMITED LIFETIME
WARRANTY
At Shinola every watch is assembled in our Detroit factory and combines meticulous hand-assembly
with the most advanced technology available to ensure our watches are both beautiful and built to
last. We are so confident in our high-quality manufacturing standards that select Shinola watches
are warranted for life under our limited lifetime warranty. It’s an industry-leading guarantee and a
testament to our core values.
Terms and conditions of the Shinola Automatic Watch Limited Lifetime Service Warranty
IN ORDER TO QUALIFY FOR YOUR SHINOLA AUTOMATIC WATCH WARRANTY YOU MUST
REGISTER YOUR PRODUCT. THIS WARRANTY IS NOT TRANSFERRABLE AND MAY BE
VOIDED UNDER THE TERMS HEREOF.
1. The Shinola Automatic Watch Limited Lifetime Service Warranty covers all original series
automatic watches: Runwell Automatic & Shinola Monster collection. This guarantee does not
cover Detrola watches or Shinola quartz watches.
The Shinola Automatic Watch Limited Lifetime Service Warranty covers defects to material
and workmanship under the natural useful life of the watch.
2. In case of defects caused by faulty workmanship covered by the limited lifetime warranty,
any defective component (subject to exclusions below) will be repaired or the watch will be
replaced free of charge.
3. Exclusions
a. All straps, including bracelets
b. Movement beyond its natural movement life (5 years for Automatic Movements)*
c. Watch plating (PVD plating)
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