Hikvision DS-96128NI-H24R User Manual

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Reason

The video recorder uses the same IP address as other devices.

Soluon

Change the IP address of video recorder. Ensure it is not the same as other devices.

14.2.10 Why is image geng stuck when playing back by single or mul-channel

cameras?

Reason

HDD read/write excepon.

Soluon

Export the video, and play it with other devices. If it plays normally on other device, change your

HDD, and try again.

14.2.11 Why does my video recorder make a beeping sound aer boong?

Reason

1. The front panel is not fastened (for the device which its front panel is removable).

2. HDD error, or do not have HDD.

Soluon

1. If it makes connuous beeps, and your device's front panel is removable, ensure the front panel

is fastened.

2. If it makes non-connuous beeps (3 long, 2 short), take HDD error as an example, check if the

device has installed HDD. If not, you can go to System → Event → Normal Event → Excepon ,

and uncheck Event Hint Conguraon to disable HDD error event hint.

Check if the HDD is inialized. If not, go to Storage > Storage Device to inialize the HDD.

Check if the HDD is broken. You can change it, and try again.

14.2.12 Why is there no recorded video aer the moon detecon is set?

Reason

1. The recording schedule is incorrect.

2. The moon detecon event seng is incorrect.

3. HDD excepon.

Network Video Recorder User Manual

139

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Hikvision DS-96128NI-H24R 128-ch 4U 8K Super NVR