Hikvision DS-96128NI-H24R User Manual

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14.2.2 Why is the video recorder nofying the stream type is not supported?

Reason

The camera encoding format mismatches with the video recorder.

Soluon

If the camera is using H.265/MJPEG for encoding, but video recorder does not support H.265/

MJPEG, change the camera encoding format to the same as video recorder.

14.2.3 Why is the video recorder nofying risky password aer a network camera

is added?

Reason

The camera password is too weak.

Soluon

Change the camera password.

Warning

We highly recommend you create a strong password of your own choosing (Using a minimum of 8

characters, including at least three of the following categories: upper case leers, lower case

leers, numbers, and special characters.) in order to increase the security of your product. And we

recommend you reset your password regularly, especially in the high security system, reseng the

password monthly or weekly can beer protect your product.

14.2.4 How to improve the playback image quality?

Reason

Recording parameter sengs are inappropriate.

Soluon

Go to Camera → Video Parameters . Increase resoluon and max. bitrate, and try again.

14.2.5 How to conrm the video recorder is using H.265 to record video?

Soluon

Check if the encoding type at live view toolbar is H.265.

Network Video Recorder User Manual

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Hikvision DS-96128NI-H24R 128-ch 4U 8K Super NVR