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The warranty period and seice types of products are implemented according to the following
Product Maintenance Information:
Maintenance and Seice Suppo Information
Godox After-sale Seice Call 0755-29609320-8062
Product Main Body Customer sends the product
to designated site
Customer sends the product
to designated site
Customer sends the product
to designated site
Batte
Charger, Electrical Pas etc.
Without warranty
12
12
No
3
Pas
Other
Items
Batte Case, Windscreen Foam,
Wind Cap, Locking Device,
Lanyard, Tie, Velcro Tape,
Clip, Bag, Package etc.
Product
Type
Name Maintenance
Period(month)
Warranty Seice Type
The guarantee and seice oered by this document are not applicable in the following cases:
①. The product or accesso has expired its warranty period; ②. Breakage or damage
caused by inappropriate usage, maintenance or preseation, such as improper packing,
improper usage, improper plugging in/out external equipment, falling o or squeezing by
external force, contacting or exposing to the improper temperature, solvent, acid, base,
ooding and damp environments, etc; ③. Breakage or damage caused by non-authorized
institution or sta in the process of installation, maintenance, alternation, addition and
detachment; ④. The original identifying information of product or accesso is modied,
alternated, or removed; ⑤. No valid warranty card; ⑥. Breakage or damage caused by using
illegally authorized, nonstandard or non-public released software; ⑦. Breakage or damage
caused by force majeure or accident; ⑧. Breakage or damage that could not be attributed to
Inapplicable Cases
The warranty period of products and accessories isimplemented according to the relevant
Product Maintenance Information. The warranty period is calculated from the day(purchase
date) when the product is bought for the rst time,and the purchase date is considered as the
date registered onthe warranty card when buying the product.
Warranty Period
If maintenance seice is needed, you can directly contact the product distributor or authorized
seice institutions. You can also contact the Godox after-sale seice call and we will oer you
seice. When applying for maintenance seice, you should provide valid warranty card. If you
cannot provide valid warranty card, we may oer you maintenance seice once conrmed that
the product or accesso is involved in the maintenance scope, but that shall not be considered
as our obligation.
How to Get the Maintenance Seice
the product itself. Once met these situations above, you should seek solutions from the related
responsible paies and Godox assumes no responsibility. The damage caused by pas,
accessories and software that beyond the warranty period or scope is not included in our
maintenance scope. The normal discoloration, abrasion and consumption are not the breakage
within the maintenance scope.
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