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68 English
Troubleshooting
Troubleshooting
Problem Cause Action
There is water
dripping.
• There may be water
or steam in some
cases depending on
the food. This is not a
product malfunction.
• Let the oven cool and
then wipe with a dry
dish towel.
There is steam
through a crack in
the door.
There is water
remaining in the
oven.
The brightness inside
the oven varies.
• The brightness
changes depending on
power output changes.
• Power output changes
during cooking are not
malfunctions, so there
is no need to worry.
Cooking is nished,
but the cooling fan is
still running.
• The fan automatically
runs for a certain
amount of time to
ventilate inside the
oven.
• This is not a product
malfunction, so there
is no need to worry.
The oven does not
heat.
• If the door is open
• If oven controls are
not correctly set
• If the household fuse
has been blown or the
circuit breaker has
operated
• Close the door and
restart.
• Refer to the chapter
on oven operation and
reset the oven.
• Replace the fuse or
reset the circuit. If it
happens repeatedly,
call an electrician.
• Check if the Demo
mode is on.
Problem Cause Action
Smoke comes out
during operation.
• During initial
operation
• If there is food on the
heater
• Smoke may come
from the heater
when you rst use
the oven. This is not
a malfunction, and if
you run the oven 2-3
times, it should stop
happening.
• Let the oven cool
sufciently and
remove the food from
the heater.
There is a burning or
plastic smell when
using the oven.
• If using plastic or
other containers that
are not heat-resistant
• Use glass containers
suitable for hot
temperatures.
The oven does not
cook properly.
• If the door is often
opened during cooking
• Do not frequently
open the door unless
you are cooking things
that need to be turned.
If you frequently open
the door, the interior
temperature will be
lower and this may
affect the results of
your cooking.
I can hear water
boiling during steam
cooking.
• This is because water
is heated using the
steam heater
• This is not a product
malfunction, so there
is no need to worry.
Steam cooking does
not work.
• If there is no water in
the water supply tank
• Add water to the tank
and try again.
FULL_NV7B7997AAA_U4_DG68-01471D-00_EN.indd 68FULL_NV7B7997AAA_U4_DG68-01471D-00_EN.indd 68 2022-09-08 오후 5:43:482022-09-08 오후 5:43:48
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