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40 USING SkyHD
TAKING CONTROL
REMOTE CONTROL
If the setup didn’t work
If you followed the setup carefully but can’t see TV Guide at the end of it, follow these simple steps:
1 Check and make a note of which TV channel you use for watching Sky digital TV.
2 Press tv on your remote control.
3 Hold down select and the green button together until the red light on your remote control blinks twice (this is after about two seconds).
4 Key in the number your TV uses for watching Sky digital TV and press select and hold for two seconds.
The red light blinks, meaning the remote control settings are made properly.
Alternative setup
If your TV’s brand isn’t listed on page 39, you can try an alternative setup. This involves programming your remote control to the TV’s specific
model code instead of the brand code, as follows:
1 First, you need to check the model code for your TV. Press interactive, press down then select Sky Customer Service.
Select Programme Your Remote and follow the relevant options until you get to the model code for your model number.
Make a note of the code.
2 Point the remote control away from the TV and SkyHD box and press the tv button.
3 Press and hold the select and red buttons together until the red light blinks twice.
4 Enter the model code. If it’s a three-digit number, press select after the model code.
5 Press Sky to complete the setup.
6 Now check the settings; point the remote control at the SkyHD box and press tv then number 3.
You should now be able to see a terrestrial TV channel.
If you have tried these options and still can’t use your SkyHD remote control with your TV, call Sky Customer Service on the number provided in the
Terms & Conditions document you received with your SkyHD box or visit sky.com/remotecontrols
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