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35
Error voice prompt Solution
Error 1: Insert the
dustbin
The vacuum is unable to clean when the dustbin is taken out.
Reinstall the dustbin.
Error 2: Put the
machine on the floor
before starting
Pick up the vacuum and move it to a flat surface. Restart the
vacuum.
Error 3: Please lay the
machine flat on the
ground and then start it
The vacuum is tilted/not on a flat surface. Move the vacuum
to flat ground then restart.
Error 4: Please check
whether the front
bumper is stuck
The sensor is stuck. Push the bumper left and right to confirm
that it is not stuck.
Error 5: Low battery;
please charge
Put the vacuum on the charging base for charging.
Error 6: The machine is
trapped
Move the vacuum to an open area and restart.
Error 7: Please check
whether the wheel is
stuck
The universal wheel is stuck or entangled. Check the universal
wheel and remove any foreign material stuck within.
Error 8: Please check
whether the rolling
brush is stuck
The rolling brush is entangled or stuck. Check the rolling brush
and remove any foreign material stuck within.
Error 9: Please check
whether the side brush
is stuck
The side brushes are entangled or stuck. Check the side
brushes and remove any foreign material stuck.
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