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"HEAT " switch has
been flipped in the on
position, but there is
no airflow.
1. The heater system is
overheated. Temperature Limit
thermostat is cutoff.
Check the air inlet and outlet. Turn off the power
switch and unplug it. Wait 10 minutes, and then turn
the heater on again.
2. Fan motor is defective.
Contact us via Amazon Message or call customer
serve Phone: 213-4467172.
3. Fan blower is balanced badly.
Contact us via Amazon Message or call customer
serve Phone: 213-4467172.
4. The "POWER" and the "HEAT"
switches are not turned on.
Turn these two switches on.
Fan runs but no heat is
coming out.
1. Loose wiring.
Contact us via Amazon Message or call customer
serve Phone: 213-4467172.
2. Bad heating element.
Contact us via Amazon Message or call customer
serve Phone: 213-4467172.
3. Build up of dirt on the fans
clean all fans
4. Heater fan is defective.
Contact us via Amazon Message or call customer
serve Phone: 213-4467172.
The remote control
does not work.
1. The battery is not properly
installed.
Make sure the battery is properly installed. Move the
battery's transparent insulating piece away before
using.
2. Not pointing to the right
position.
Aim the remote control at the receiver.
3. Have an obstacle in front of the
machine.
Remove objects that may be in the way. Items
between the remote control and the remote control
receiver will block the signal.
4. Press the remote control
buttons too quickly.
Don’t press the remote control buttons too quickly.
Give the unit time to respond to your commands.
There is an odor
coming from the
heater.
The heater may emit a slight, harmless odor when first used. This is a normal condition
caused by initial heating of the internal parts and will not occur again.
NOTE: For the most of functional problems, you can unplug the plug,
wait for 10 minutes and plug it again, the machine will reset to the
initial status (product originals).
If the problem is still not solved, feel free to contact us via Amazon
Message or call customer serve Phone:213-4467172.
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