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5.3 REMOTE CONTROL
◆Move the battery's transparent insulating piece away before using.
PROBLEM
SOLUTION
The mounting bracket
cannot be removed
1. The mounting bracket is pre-attached. Unscrew the two screws at both sides of the
fireplace by Phillips screw driver, then remove the pre-attached mounting bracket.
2. If the problem is still not solved, please contact us via Amazon Message or call
customer serve Phone:213-4467172.
The control panel
functions do not
work.
1. Make sure the Power Switch on the control panel is turned on before operation.
2. Make sure you have reconnected the data cable which was pull out when you
removed the glass frame.
3. If the problem is still not solved, please contact us via Amazon Message or call
customer serve Phone:213-4467172.
Sudden power outage
during the heating
process
1. Don't cover the air outlet.
2. Unplug the plug, wait for 10 minutes and try to open it again.
3. If the problem is still not solved, please contact us via Amazon Message or call
customer serve Phone:213-4467172.
The appliance does
not blow hot air when
it turns on and off.
This is normal. The fans blow cool air while the appliance gradually heat up. The fans
blow after the appliance turn off to cool the appliance and prevent overheating.
Battery must be recycled or
disposed of properly. Check with
your Local Authority or Retailer
for recycling advice in your area.
6.0 TROUBLE SHOOTING GUIDE
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