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Fall Detection Radar User Manual
13
Figure 5-3 Hik-Connect
Note
If errors like "Unknown app" occur during the installation, solve the problem in two ways.
● Visit https ://appstore.hikvision.com/static/help/index.html to refer to the troubleshooting.
● Visit https ://appstore.hikvision.com/, and click Installation Help at the upper right corner of
the interface to refer to the troubleshooting.
2. Start the application and register for a Hik-Connect user account.
3. Log in after registration.
Add Radar to Hik-Connect
Before You Start
Ensure your radar and mobile device are on the same LAN.
Steps
1. Log in to the Hik-Connect app.
2. On the home page, tap Add Device to select an adding method.
– Scan QR Code: Scan the QR/bar code on the radar body.
– Manual Adding: Enter the serial number on the tag of the radar, and tap .
3. Follow the prompts to set the network connection and add the radar to your Hik-Connect
account.
Note
● In the Verify Device page, the password required is the one you set when activating the
radar.
● For detailed information, refer to the user manual of the Hik-Connect app.
5.5 Set DDNS
You can use the Dynamic DNS (DDNS) for network access. The dynamic IP address of the device
can be mapped to a domain name resolution server to realize the network access via domain
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