Fall Detection Radar
User Manual
Fall Detection Radar User Manual
i
Legal Information
© 2023 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instructions for using and managing the Product. Pictures, charts, images and
all other information hereinafter are for description and explanation only. The information
contained in the Manual is subject to change, without notice, due to firmware updates or other
reasons. Please find the latest version of this Manual at the Hikvision website
(https://www.hikvision.com/).
Please use this Manual with the guidance and assistance of professionals trained in supporting the
Product.
Trademarks
and other Hikvision's trademarks and logos are the properties of
Hikvision in various jurisdictions.
Other trademarks and logos mentioned are the properties of their respective owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS IS" AND
"WITH ALL FAULTS AND ERRORS". HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR
A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT
WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT
DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,
WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY
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TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
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PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
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PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED
TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN
RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE
LATTER PREVAILS.
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Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol
Description
Danger
Indicates a hazardous situation which, if not avoided, will or could
result in death or serious injury.
Caution
Indicates a potentially hazardous situation which, if not avoided,
could result in equipment damage, data loss, performance
degradation, or unexpected results.
Note
Provides additional information to emphasize or supplement
important points of the main text.
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Contents
Chapter 1 Introduction ................................................................................................................... 1
1.1 Product Introduction ........................................................................................................ 1
1.2 Key Feature ....................................................................................................................... 1
Chapter 2 Activation and Login ...................................................................................................... 2
2.1 Activation.......................................................................................................................... 2
2.1.1 Default Information ............................................................................................... 2
2.1.2 Activate via SADP ................................................................................................... 2
2.1.3 Activate via Web Browser ...................................................................................... 3
2.2 Login ................................................................................................................................. 4
Chapter 3 Radar Detection ............................................................................................................. 5
3.1 Set Radar Mode ................................................................................................................ 5
3.2 Set Detection Parameters ................................................................................................. 6
Chapter 4 Storage ........................................................................................................................... 7
4.1 Set SDK Listening .............................................................................................................. 7
4.2 Set ISAPI Listening............................................................................................................. 7
Chapter 5 Network Configuration .................................................................................................. 8
5.1 Set IP Address ................................................................................................................... 8
5.2 Set Wi-Fi .......................................................................................................................... 10
5.3 Set Wi-Fi AP .................................................................................................................... 10
5.4 Connect to Platform ........................................................................................................ 11
5.4.1 Connect to OTAP .................................................................................................. 11
5.4.2 Connect to Hik-Connect ....................................................................................... 12
5.5 Set DDNS ......................................................................................................................... 13
5.6 Set SNMP ........................................................................................................................ 14
5.7 Set IEEE 802.1X ............................................................................................................... 15
5.8 Set Port ........................................................................................................................... 16
Chapter 6 Exception Alarm ........................................................................................................... 17
Chapter 7 Safety Management ..................................................................................................... 18
7.1 Manage User ................................................................................................................... 18
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7.2 Enable User Lock ............................................................................................................. 18
7.3 Install Authorized Certificate .......................................................................................... 19
7.4 Create and Install Self-signed Certificate ........................................................................ 19
7.5 Set SSH ............................................................................................................................ 19
7.6 Set IP Address Filtering ................................................................................................... 20
7.7 Set Timeout Logout ......................................................................................................... 20
7.8 Set Password Validity Period .......................................................................................... 21
Chapter 8 Maintenance ................................................................................................................ 22
8.1 View Device Information ................................................................................................ 22
8.2 Log .................................................................................................................................. 22
8.2.1 Enable System Log Service ................................................................................... 22
8.2.2 Enable Log According to Module .......................................................................... 22
8.3 Upgrade .......................................................................................................................... 23
8.4 Reboot ............................................................................................................................ 23
8.5 Restore Parameters ........................................................................................................ 23
8.6 Set Serial Port ................................................................................................................. 24
8.7 Synchronize Time ............................................................................................................ 25
8.8 Set DST ............................................................................................................................ 25
8.9 Export Parameters .......................................................................................................... 26
8.10 Import Configuration File .............................................................................................. 26
8.11 Export Debug File .......................................................................................................... 27
8.12 Export Diagnosis Information ....................................................................................... 27
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Chapter 1 Introduction
1.1 Product Introduction
Fall detection radar (hereinafter referred to as "device") adopts FMCW, MIMO, beamforming,
KNN, and other technologies. It can obtain target information, including person location, speed,
posture, etc., and can provide non-contact fall detection.
1.2 Key Feature
● Supports to follow the target and output the real-time location information.
● Real-time and non-contact fall detection. No privacy disclosure.
● Supports to connect to OTAP.
● Supports data transmission via Wi-Fi.
● Small size and easy installation.
● It can be used to the indoor safety and health monitoring for the elderly people in hospitals,
nursing homes, and other scenarios.
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Chapter 2 Activation and Login
2.1 Activation
For the first-time access, you need to activate the device by setting an admin password. No
operation is allowed before activation. The device supports multiple activation methods, such as
activation via SADP software, web browser, and iVMS-4200 Client.
Note
Refer to the user manual of iVMS-4200 Client for the activation via client software.
2.1.1 Default Information
The device default information is shown as below.
● Default IP address: 192.168.1.64
● Default user name: admin
2.1.2 Activate via SADP
SADP is a tool to detect, activate, and modify the IP address of the device over the LAN.
Before You Start
● Get the SADP software from the supplied disk or the official website
(http://www.hikvision.com/), and install it according to the prompts.
● The device and the computer that runs the SADP tool should belong to the same network
segment.
The following steps show how to activate one device and modify its IP address. For batch
activation and IP address modification, refer to User Manual of SADP for details.
Steps
1. Run the SADP software and search the online devices.
2. Find and select your device in online device list.
3. Enter a new password (admin password) and confirm the password.
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Caution
STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of
your own choosing (using a minimum of 8 characters, including upper case letters, lower case
letters, numbers, and special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
resetting the password monthly or weekly can better protect your product.
4. Click Activate to start activation.
Figure 2-1 Activate via SADP
Status of the device becomes Active after successful activation.
5. Modify IP address of the device.
1) Select the device.
2) Change the device IP address to the same network segment as your computer by either
modifying the IP address manually or checking Enable DHCP (Dynamic Host Configuration
Protocol).
3) Enter the admin password and click Modify to activate your IP address modification.
2.1.3 Activate via Web Browser
Use web browser to activate the device. For the device with the DHCP enabled by default, use
SADP software or client software to activate the device.
Before You Start
Ensure the device and the computer are in the LAN with the same network segment.
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Steps
1. Change the IP address of your computer to the same network segment as the device.
2. Open the web browser, and enter the default IP address of the device to enter the activation
interface.
3. Create and confirm the admin password.
Caution
STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of
your own choosing (using a minimum of 8 characters, including upper case letters, lower case
letters, numbers, and special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
resetting the password monthly or weekly can better protect your product.
4. Click OK to complete activation.
5. Go to the network settings interface to modify IP address of the device.
2.2 Login
You can log in to the device via web browser for further operations such as live view and local
configuration.
Before You Start
Connect the device to the network directly, or via a switch or a router.
Steps
1. Open the web browser, and enter the IP address of the device to enter the login interface.
2. Enter User Name and Password.
3. Click Login.
4. Download and install appropriate plug-in for your web browser. Follow the installation prompts
to install the plug-in.
5. Reopen the web browser after the installation of the plug-in and repeat steps 1 to 3 to login.
6. Optional: Click Logout on the upper right corner of the interface to log out of the device.
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Chapter 3 Radar Detection
3.1 Set Radar Mode
Set radar mode according to the actual needs.
Steps
1. Go to Configuration → System → System Settings → Radar.
Figure 3-1 Set Radar Mode
2. Select Radar Mode according to the actual needs.
Standby Mode
The radar is not detecting.
Wakeup Mode
The radar is detecting.
3. Optional: Check Low Power Consumption Mode and set Interval according to the actual needs.
If no human body is detected after the set Interval, the radar will automatically switch to
Standby Mode and detect according to the set Interval.
4. Set the indicator mode.
– Scheduled Mode: The indicator will be turned on/off according to the set Start Time and End
Time.
– Manual Switch: Turn on/off the indicator manually.
5. Click Save.
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3.2 Set Detection Parameters
Set radar detection parameters according to the actual needs and installation environment.
Steps
1. Click Falling Monitoring.
Figure 3-2 Set Detection Parameters
2. View the radar information.
Radar Status
The current radar status. The radar can be normally used in normal status. If the radar is in
upgrading status, do not reboot the device.
Software Version
The software version of the radar.
3. Set the radar detection parameters.
Event Triggered Time
If the target falls and stands up within the set Event Triggered Time, the system will not
output fall alarm.
Sensitivity Threshold of Human Body Detection
The higher the value is, the less sensitive the detection will be. The default value is
recommended.
4. Set Detection Area.
5. Optional: You can also do the following operations.
Adjust the view scale.
Export Data
Click Export Data, select the saving path, and click OK to export the
location information.
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Chapter 4 Storage
4.1 Set SDK Listening
The SDK listening can be used to receive the uploaded information of the device arming alarm.
Before You Start
The listening service has been enabled for the SDK listening, and the network communication with
the device is normal.
Steps
1. Go to Configuration → Network → Data Connection → SDK Listening.
2. Check Enable SDK Listening.
3. Set IP Address/Domain and Port if you need to upload the alarm information.
4. Click Save.
4.2 Set ISAPI Listening
ISAPI listening and SDK listening are mutually exclusive protocols.
Before You Start
The listening service has been enabled for the ISAPI host, and the network communication with
the device is normal.
Steps
1. Go to Configuration → Network → Data Connection → ISAPI Listening.
2. Check Enable ISAPI Listening.
3. Set ANPR IP/Domain, ANPR Port, and Host URL.
4. Click Save.
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Chapter 5 Network Configuration
5.1 Set IP Address
IP address must be properly configured before you operate the device over network. IPv4 and IPv6
are both supported. Both versions can be configured simultaneously without conflicting to each
other.
Steps
1. Go to Configuration → Network → Network Parameters → Network Interface.
Figure 5-1 Set IP Address
2. Set network parameters.
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NIC Type
Select a NIC (Network Interface Card) type according to your network condition.
IPv4
Two modes are available.
DHCP
The device automatically gets the IP parameters from the network if you check DHCP. The
device IP address is changed after enabling the function. You can use SADP to get the
device IP address.
Note
The network that the device is connected to should support DHCP (Dynamic Host
Configuration Protocol).
Manual
You can set the device IP parameters manually. Enter IPv4 Address, IPv4 Subnet Mask, and
IPv4 Default Gateway.
IPv6
Three IPv6 modes are available.
Route Advertisement
The IPv6 address is generated by combining the route advertisement and the device Mac
address.
Note
Route advertisement mode requires the support from the router that the device is
connected to.
DHCP
The IPv6 address is assigned by the server, router, or gateway.
Manual
Enter IPv6 Address, IPv6 Subnet Mask, and IPv6 Default Gateway. Consult the network
administrator for required information.
MTU
It stands for maximum transmission unit. It is the size of the largest protocol data unit that
can be communicated in a single network layer transaction.
The valid value range of MTU is 1280 to 1500.
DNS
It stands for domain name server. It is required if you need to visit the device with domain
name. And it is also required for some applications (e.g., sending email). Set Preferred DNS
Address properly if needed.
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3. Click Save.
5.2 Set Wi-Fi
Set Wi-Fi parameters if you want to connect the device to the network via Wi-Fi.
Steps
1. Go to Configuration → Network → Network Parameters → Wi-Fi.
2. Select Wi-Fi Mode as Wi-Fi.
3. Click Search and select Wi-Fi to connect in the Wi-Fi list.
4. Select Security Mode and Encryption Type according to the actual needs.
5. Enter Key.
6. Click Save.
7. Optional: If you want to edit the IP address connected to the Wi-Fi to make it convenient to
access to the device via the IP address of WLAN, set the IP address of WLAN.
1) Select IP Address Type as Static IP.
2) Enter IP Address, Subnet Mask, Route Address, etc.
3) Click Set.
8. Optional: Click Refresh to view the Wi-Fi connection status.
5.3 Set Wi-Fi AP
The device can be set as a hotspot to share network to other devices.
Steps
1. Go to Configuration → Network → Network Parameters → Wi-Fi.
2. Select Wi-Fi Mode as Wi-Fi Hotspot.
3. Enable AP Broadcast or WLAN Hotspot.
AP Broadcast
Once enabled, other devices are able to detect the SSID of the device.
WLAN Hotspot
Enable it to share the device's internet connection. Other devices can access to internet via
joining the hotspot.
4. Set Wi-Fi hotspot parameters.
1) Enter SSID (hotspot name).
2) Select Security Mode and Encryption Type.
3) Set Key.
5. Check DHCP, and enter an IP address from the address pool that allows automatic obtaining.
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Note
IP address and TCP/IP address have to be in different network segments.
6. Optional: Set DNS server address if you need to visit the device with domain name.
7. Click Save.
5.4 Connect to Platform
5.4.1 Connect to OTAP
The device can be accessed to the maintenance platform via OTAP protocol, in order to search and
acquire device information.
Before You Start
Ensure the device can communicate with the platform normally.
Steps
1. Go to Configuration → Network → Data Connection → OTAP.
2. Check Enable.
Figure 5-2 Connect to OTAP
3. Select Address Type.
4. Enter the server IP address/domain, port, and device ID.
Note
The device ID should be the same with the added one on the OTAP platform.
5. Enter Key.
Note
Enter the same Key on the platform.
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6. Click Save.
What to do next
When the registration status is online, you can add or manage the device via the platform
software. Refer to its corresponding manual for details.
5.4.2 Connect to Hik-Connect
The device can be remotely accessed via Hik-Connect.
Enable Hik-Connect Service on Radar
Hik-Connect service should be enabled on your radar before using the service. You can enable the
service through Web browser.
Before You Start
● Connect the device to the Internet.
● Set the IP address, subnet mask, gateway, and DNS server of the LAN.
Steps
1. Go to Configuration → Network → Data Connection → Hik-Connect Platform.
2. Check Enable.
3. Select Protocol Version.
4. Optional: Check Custom to enter the deployed server IP address.
5. Click Save.
Note
Check the network connection if the Register Status is Offline.
What to do next
Use the Hik-Connect mobile client to add the device.
Set Up Hik-Connect
Steps
1. Get and install Hik-Connect application by the following ways.
– Visit https ://appstore.hikvision.com to download the application according to your mobile
phone system.
– Visit the official site of our company. Then go to Support → Tools → Hikvision App Store.
– Scan the QR code below to download the application.
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Figure 5-3 Hik-Connect
Note
If errors like "Unknown app" occur during the installation, solve the problem in two ways.
● Visit https ://appstore.hikvision.com/static/help/index.html to refer to the troubleshooting.
● Visit https ://appstore.hikvision.com/, and click Installation Help at the upper right corner of
the interface to refer to the troubleshooting.
2. Start the application and register for a Hik-Connect user account.
3. Log in after registration.
Add Radar to Hik-Connect
Before You Start
Ensure your radar and mobile device are on the same LAN.
Steps
1. Log in to the Hik-Connect app.
2. On the home page, tap Add Device to select an adding method.
– Scan QR Code: Scan the QR/bar code on the radar body.
– Manual Adding: Enter the serial number on the tag of the radar, and tap .
3. Follow the prompts to set the network connection and add the radar to your Hik-Connect
account.
Note
● In the Verify Device page, the password required is the one you set when activating the
radar.
● For detailed information, refer to the user manual of the Hik-Connect app.
5.5 Set DDNS
You can use the Dynamic DNS (DDNS) for network access. The dynamic IP address of the device
can be mapped to a domain name resolution server to realize the network access via domain
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name.
Before You Start
● Register the domain name on the DDNS server.
● Set the LAN IP address, subnet mask, gateway, and DNS server parameters.
● Complete port mapping. The default ports are 80, 8000, and 554.
Steps
1. Go to Configuration → Network → Network Parameters → DDNS.
2. Check Enable DDNS.
Figure 5-4 Set DDNS
3. Enter the server address, domain, and other information.
4. Click Save.
5. Optional: Enter the domain name in the browser address bar to access the device.
5.6 Set SNMP
You can set the SNMP network management protocol to get the alarm event and exception
messages in network transmission.
Before You Start
Download the SNMP software and manage to receive the device information via SNMP port.
Steps
1. Go to Configuration → Network → Network Parameters → SNMP.
2. Check Enable SNMPv1/Enable SNMP v2c/Enable SNMPv3.
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Note
● The SNMP version you select should be the same as that of the SNMP software.
● Use different versions according to the security levels required. SNMP v1 is not secure and
SNMP v2 requires password for access. SNMP v3 provides encryption and if you use the third
version, HTTPS protocol must be enabled.
3. Set the SNMP parameters.
4. Click Save.
5.7 Set IEEE 802.1X
IEEE 802.1X is a port-based network access control. It enhances the security level of the
LAN/WLAN. When devices connect to the network with IEEE 802.1X standard, the authentication
is needed.
Steps
1. Go to Configuration → Network → Network Parameters → 802.1X.
2. Check Enable 802.1X.
Figure 5-5 Set IEEE 802.1X
3. Select Protocol Type and EAPOL Version.
Protocol Type
The authentication server must be configured. Register a user name and password for 802.1X
in the server in advance. Enter the user name and password for authentication.
EAPOL Version
The EAPOL version must be identical with that of the router or the switch.
4. Enter User Name and Password registered in the server.
5. Confirm the password.
6. Click Save.
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5.8 Set Port
The device port can be modified when the device cannot access the network due to port conflicts.
Steps
1. Go to Configuration → Network → Network Parameters → Port.
2. You can view and edit the port.
HTTP Port
It refers to the port through which the browser accesses the device. For example, when the
HTTP Port is modified to 81, you need to enter http://192.168.1.64:81 in the browser for
login.
HTTPS Port
It refers to the port through which the browser accesses the device, but certificate
verification is needed.
SDK Port
It refers to the port through which the client adds the device.
SADP Port
It refers to the port through which the SADP software searches the device.
3. Click Save.
Note
● After editing the port, access to the device via the new port.
● Reboot the device to bring the new settings into effect.
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Chapter 6 Exception Alarm
Set exception alarm when the network is disconnected, the IP address is conflicted, etc.
Steps
1. Go to Configuration → Event → Alarm Linkage → Exception.
2. Select the exception type(s) according to the actual needs.
3. Click Save.
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Chapter 7 Safety Management
7.1 Manage User
The administrator can add, modify, or delete other accounts, and grant different permissions to
different user levels.
Steps
1. Go to Configuration → System → User Management.
2. Select Password Level.
The password level of the added user should conform to the selected level.
3. Add a user.
1) Click Add.
2) Enter User Name and select Type.
3) Enter Admin Password, New Password, and confirm the password.
Caution
To increase security of using the device on the network, please change the password of your
account regularly. Changing the password every 3 months is recommended. If the device is
used in high-risk environment, it is recommended that the password should be changed every
month or week.
4) Click OK.
4. Optional: You can do the following operations.
Edit the user
information
Click to edit the user information.
Delete the user
Click to delete the user.
7.2 Enable User Lock
To raise the data security, you are recommended to lock the current IP address.
Steps
1. Go to Configuration → System → Security → Security Service → Software.
2. Check Enable User Lock.
3. Click Save.
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Result
When the times you entered incorrect passwords have reached the limit, the current IP address
will be locked automatically.
7.3 Install Authorized Certificate
If the demand for external access security is high, you can create and install authorized certificate
via HTTPS protocol to ensure the data transmission security.
Steps
1. Go to Configuration → Network → Network Parameters → HTTPS.
2. Select Create certificate request first and continue the installation.
3. Click Create.
4. Follow the prompt to enter Country/Region, Domain/IP, Validity, and other parameters.
5. Click Download to download the certificate request and submit it to the trusted authority for
signature.
6. Import certificate to the device.
– Select Signed certificate is available, start the installation directly. Click Browse and Install
to import the certificate to the device.
– Select Create the certificate request first and continue the installation. Click Browse and
Install to import the certificate to the device.
7. Click Save.
7.4 Create and Install Self-signed Certificate
HTTPS is a network protocol that enables encrypted transmission and identity authentication,
which improves the security of remote access.
Steps
1. Go to Configuration → Network → Network Parameters → HTTPS.
2. Select Create Self-signed Certificate.
3. Click Create.
4. Follow the prompt to enter Country/Region, Domain/IP, Validity, and other parameters.
5. Click OK.
Result
The device will install the self-signed certificate by default.
7.5 Set SSH
To raise network security, disable SSH service. The configuration is only used to debug the device
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for the professionals.
Steps
1. Go to Configuration → System → Security → Security Service → Software.
2. Disable SSH Service.
3. Click Save.
7.6 Set IP Address Filtering
You can set the IP addresses allowable and not allowable to access the device.
Steps
1. Go to Configuration → System → Security → Security Settings.
2. Check Enable IP Address Filtering.
3. Set Filtering Mode.
Blocklist Mode
The added IP addresses are not allowed to access the device.
Allowlist Mode
The added IP addresses are allowed to access the device.
4. Click Add, enter the IP address, and click OK.
Note
The IP address only refers to the IPv4 address.
5. Optional: Edit, delete, or clear the added IP addresses.
6. Click Save.
7.7 Set Timeout Logout
You can improve network access security by setting timeout logout.
Steps
1. Go to Configuration → System → Security → Security Service → Timeout Logout.
2. Enable timeout logout for static page.
3. Set Max. Timeout.
4. Click Save.
Result
When the page static time exceeds the set time, the device will automatically log out.
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7.8 Set Password Validity Period
You can improve network access security by setting password validity period.
Steps
1. Go to Configuration → System → Security → Security Service → Password Validity Period.
2. Select Validity Type.
– Select Permanent. The password will be permanently valid.
– Select Daily and set Password Expiry Time. It will prompt you that the password is expired
according to the set password expiry time, and you need to set the new password.
3. Click Save.
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Chapter 8 Maintenance
8.1 View Device Information
Basic Information and Algorithms Library Version
Go to Configuration → System → System Settings → Basic Information to view the basic
information of the device.
You can edit Device Name and Device No. The device No. is used to control the device. It is
recommended to reserve the default value.
Device Status
Go to Configuration → System → System Settings → Device Status to view the device status.
8.2 Log
8.2.1 Enable System Log Service
The security audit logs refer to the security operation logs. You can search and analyze the security
log files of the device so as to find out the illegal intrusion and troubleshoot the security events.
Security audit logs can be saved on device internal storage. The log will be saved every half hour
after device booting. Due to limited storage space, you are recommended to save the logs on a log
server.
Steps
1. Go to Configuration → System → Security → Security Service → Log Audit Service.
2. Enable system log service.
3. Enter IP Address and Port of the log server.
4. Click Save.
Result
The device will upload the security audit logs to the log server regularly.
8.2.2 Enable Log According to Module
You can enable the log according to the module for debugging.
Steps
1. Go to Configuration → System → Maintenance → Debug → Log.
2. Check the module(s) according to your needs.
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3. Click Save.
8.3 Upgrade
Upgrade the system when you need to update the device version.
Before You Start
Prepare the upgrade file. If the upgrade file is a compressed package, it needs to be decompressed
into the .dav format.
Steps
1. Go to Configuration → System → Maintenance → Upgrade & Maintenance → Upgrade.
2. Click Browse to select the upgrade file.
3. Click Upgrade.
4. Click OK in the popup window.
Note
The upgrade process will take 1 to 10 minutes. Do not cut off the power supply.
Result
The device will reboot automatically after upgrade.
8.4 Reboot
When the device needs to be rebooted, reboot it via the software instead of cutting off the power
directly.
Steps
1. Go to Configuration → System → Maintenance → Upgrade & Maintenance → Device
Maintenance.
2. Click Reboot.
3. Click OK to reboot the device.
Note
You can also click Reboot on the upper right corner of the page to reboot the device.
8.5 Restore Parameters
When the device is abnormal caused by the incorrect set parameters, you can restore the
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parameters.
Steps
1. Go to Configuration → System → Maintenance → Upgrade & Maintenance → Device
Maintenance.
2. Select the restoration mode.
– Click Restore and click OK. Then the parameters except the IP parameters, user parameters,
and the saved parameters will be restored to the default settings.
– Click Restore Factory Settings and click OK to restore all the parameters to the factory
settings.
3. Click OK.
8.6 Set Serial Port
Set RS-232 parameters if you need to debug the device via RS-232 serial port.
Before You Start
The debugging device has been connected via the RS-232 serial port.
Steps
1. Go to Configuration → System → System Settings → Serial Port.
Figure 8-1 Set RS-232
2. Set Baud Rate, Data Bit, Stop Bit, etc.
Note
The parameters should be same with those of the connected device.
3. Select Work Mode.
Console
Select it when you need to debug the device via RS-232 serial port.
Transparent Channel
Select it, and the network command can be transmitted to RS-232 control command via the
RS-232 serial port.
Narrow Bandwidth Transmission
Reserved.
4. Click Save.
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8.7 Synchronize Time
Synchronize the device time when it is inconsistent with the actual time.
Steps
1. Go to Configuration → System → System Settings → Time Settings.
2. Select Time Zone.
3. Select Sync Mode.
NTP Synchronization
Select it to synchronize the device time with that of the NTP server. Set Server IP, NTP Port,
and Interval. Click NTP Test to test if the connection between the device and the server is
normal.
Manual Synchronization
Select it to synchronize the device time with that of the computer. Set time manually, or
check Sync. with computer time.
SDK
If the remote host has been set for the device, select it to synchronize time via the remote
host.
ONVIF
Select it to synchronize time via the third-party device.
No
Select it to disable time synchronization.
All
Select it, and you can select any mode above.
4. Click Save.
8.8 Set DST
If the region where the device is located adopts Daylight Saving Time (DST), you can set this
function.
Steps
1. Go to Configuration → System → System Settings → DST.
2. Check Enable DST.
3. Set Start Time, End Time, and DST Bias.
4. Click Save.
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8.9 Export Parameters
You can export the parameters of one device, and import them to another device to set the two
devices with the same parameters.
Steps
1. Go to Configuration → System → Maintenance → Upgrade & Maintenance → Data Export.
2. Click Export after Configuring Parameters.
3. Set an encryption password, confirm the password, and click OK.
Note
The password is used for importing the configuration file of the current device to other devices.
4. Select the saving path, and enter the file name.
5. Click Save.
8.10 Import Configuration File
Import the configuration file of another device to the current device to set the same parameters.
Before You Start
Save the configuration file to the computer.
Steps
Caution
Importing configuration file is only available to the devices of the same model and same version.
1. Go to Configuration → System → Maintenance → Upgrade & Maintenance → Advanced
Settings → Data Import.
2. Click Browse to select the configuration file.
3. Click Import.
4. Enter the password which is set when the configuration file is exported, and click OK.
5. Click OK on the popup window.
Result
The parameters will be imported, and the device will reboot.
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8.11 Export Debug File
The technicians can export the debug file to troubleshoot and maintain the device.
Steps
1. Go to Configuration → System → Maintenance → Upgrade & Maintenance → Data Export.
2. Click Export after Debug File.
3. Select the saving path, and enter the file name.
4. Click Save.
8.12 Export Diagnosis Information
The technicians can export the diagnosis information to troubleshoot and maintain the device.
Steps
1. Go to Configuration → System → Maintenance → Upgrade & Maintenance → Data Export.
2. Click Export after Diagnosis Information.
3. Select the saving path, and enter the file name.
4. Click Save.
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