Dream H14 Ultra
Wet and Dry Vacuum
User Manual
HHR41B
-SG-A00
Website: https://global.dreametech.com
Manufactured by: Dreame Trading (Tianjin) Co., Ltd.
Made in China
The illustrations in this manual are for reference only.
Please refer to the actual product.
Contents
User Manual
คู่มือการใช้งาน
HướngDẫnSửDụng
Manual Pengguna
Panduan Pengguna
001
039
020
058
077
EN
TH
VN
MY
ID
Please scan the QR code for the User Manual.
THANK YOU
FOR PURCHASING THIS DREAME
WET AND DRY VACUUM.
Registration Quick Start
Welcome to register a Dreame account by
scanning the QR code. You are available
for the User Manual and Special Oers.
The high-quality product is engineered for optimal performance.
If you have any questions on the product, please contact us:
aftersales@dreame.tech.
Contents
User Manual
คู่มือการใช้งาน
HướngDẫnSửDụng
Manual Pengguna
Panduan Pengguna
001
039
020
058
077
EN
TH
VN
MY
ID
Please scan the QR code for the User Manual.
THANK YOU
FOR PURCHASING THIS DREAME
WET AND DRY VACUUM.
Registration Quick Start
Welcome to register a Dreame account by
scanning the QR code. You are available
for the User Manual and Special Oers.
The high-quality product is engineered for optimal performance.
If you have any questions on the product, please contact us:
aftersales@dreame.tech.
1 2
EN EN
Please read this manual carefully before use and retain it for future reference.
When using an electrical appliance, basic precautions should always be followed,
including the following:
READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and
instructions may result in electric shock, fire and/or serious injury.
To reduce the risk of fire, electric shock, or injury:
WARNING —
• This appliance should not be used by children younger than 8 years old nor persons
with physical, sensory, intellectual deficiencies, or limited experience or knowledge
with out the supervision of a parent or guardian to ensure safe operation and to
ayoid any risks. Cleaning and maintenance shall not be performed by children
without supervision.
• Plastic film can be dangerous. To avoid the danger of suocation, keep it away from
children. Children shall not play with the appliance.
• Use indoors only, on non-carpeted floor surfaces such as vinyl, tile, sealed wood, etc.
Be careful not to run over loose objects or the edges of area rugs. Stalling the brush
may result in premature belt failure.
• Use only as described in this user guide. Use only manufacturer's recommended
attachments.
• Do not expose the appliance to fire or excessive temperature. Exposure to fire
orexcessive temperaturemay cause an explosion.
• Do notusein extremely hot or cold environments (below 5°C/41°F or above
40°C/104°F). Please chargethe appliancein temperature above 5°C/41°F and below
40°C/104°F.
• Do not immerse the appliance in liquid.
• Do not use to pick up flammable or combustible liquids, such as gasoline. Do not use
in areas where flammable or combustible liquids may be present.
• Do not put any object into openings.Do not use the appliance when any opening is
blocked. Keep free of dust, lint, hair, and anything that may inhibit air flow.
• Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.). Do not
pick up hard or sharp objects such as glass, nails,screws,coins, etc.
• Do not use the appliance in an enclosed space filled with vapor given o by oil-
based paint, paint thinner, some moth-proofing substances, flammable dust, or
other explosive or toxic vapour. Do not pick up anything that is burning or smoking,
such as cigarettes, matches or hot ashes.
• Do not use the appliance without filters in place.
• Keep hair, loose clothing, fingers, and all parts of the body away from openings and
moving parts of the appliance and its accessories.
• Keep ground cables away from the appliance when using it. A hazard may occur if
the appliance runs over a supply cord.
• Use extra care when cleaning on stairs.
Usage Restrictions
Important Safety Instructions
• Prevent unintentional starting. Ensure the switch is in the OFF-position before picking
up or carrying the appliance. Carrying the appliance with your finger on the switch or
turning on the appliance may result in an accident.
• Ensure that the appliance is placed on a horizontal surface. Do not use the appliance
at the same position if the appliance is equipped with a brush roller and the handle is
not completely upright. Do not store the appliance in a place where it may freeze.
• Switch o and unplug the appliance when not in use, before cleaning, maintaining or
servicing it, and before connecting or disconnecting it with a moving brush.
• Do not useanappliance that is damaged or modified. A damaged or modified
appliance may exhibit unpredictable behavior resulting in fire, explosion,or risk of
injury.
• Do not modify or attempt to repair the appliance except as indicated in the instructions
for use and care.
• Do not use the appliance with a damaged attachment (eg: charging base, supply
cord etc.). If the appliance or attachment has been dropped, damaged, left outdoors,
dropped into water, or is not working as it should, never attempt to operate it. Please
have it repaired at an authorized service center.
• Have servicing performed by a qualified repair person using only identical
replacement parts. This will ensure that the safety of the appliance is maintained.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service
agent or similarly qualified persons in order to avoid a hazard.
Maintenance and Storage
• For the purpose of recharging the appliance, only use the charging baseprovided with
this appliance. Use only with HCBI charging base.
• Follow all charging instructions and do not charge the appliance outside of the
temperature range specified in the battery as doing so increases the risk of fire.
• Charging base is equipped with drying function and only suitable for drying this
appliance's brush.
• Keep thecharging basecable away from heated surfaces. Do not handle thecharging
baseplug or appliance with wet hands. To unplug, grasp thecharging baseplug,
rather than the cable.
• Do not pull or carrycharging baseby cable, use cable as a handle, close door on
cable, or pull cable around sharp edges or corners.
• Do not use any non-rechargeable battery pack. Failing to do so may cause the lithium-
ion battery to catch fire. This appliance contains batteries that can only be replaced by
qualified technicians or after-sales service.
• The lithium-ion battery pack contains substances that are hazardous to the
environment. Before disposing of the appliance, please first remove the battery pack,
then discard, or recycle it in accordance with local laws and regulations of the country
or region it is used in.
• The appliance must be disconnected from the power supply when removing the
battery. Keep batteries out of the reach of children. Never put batteries in mouth. If
swallowed, contact your physician or local poison control.
Battery and Charging
Important Safety Instructions
1 2
EN EN
Please read this manual carefully before use and retain it for future reference.
When using an electrical appliance, basic precautions should always be followed,
including the following:
READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and
instructions may result in electric shock, fire and/or serious injury.
To reduce the risk of fire, electric shock, or injury:
WARNING —
• This appliance should not be used by children younger than 8 years old nor persons
with physical, sensory, intellectual deficiencies, or limited experience or knowledge
with out the supervision of a parent or guardian to ensure safe operation and to
ayoid any risks. Cleaning and maintenance shall not be performed by children
without supervision.
• Plastic film can be dangerous. To avoid the danger of suocation, keep it away from
children. Children shall not play with the appliance.
• Use indoors only, on non-carpeted floor surfaces such as vinyl, tile, sealed wood, etc.
Be careful not to run over loose objects or the edges of area rugs. Stalling the brush
may result in premature belt failure.
• Use only as described in this user guide. Use only manufacturer's recommended
attachments.
• Do not expose the appliance to fire or excessive temperature. Exposure to fire
orexcessive temperaturemay cause an explosion.
• Do notusein extremely hot or cold environments (below 5°C/41°F or above
40°C/104°F). Please chargethe appliancein temperature above 5°C/41°F and below
40°C/104°F.
• Do not immerse the appliance in liquid.
• Do not use to pick up flammable or combustible liquids, such as gasoline. Do not use
in areas where flammable or combustible liquids may be present.
• Do not put any object into openings.Do not use the appliance when any opening is
blocked. Keep free of dust, lint, hair, and anything that may inhibit air flow.
• Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.). Do not
pick up hard or sharp objects such as glass, nails,screws,coins, etc.
• Do not use the appliance in an enclosed space filled with vapor given o by oil-
based paint, paint thinner, some moth-proofing substances, flammable dust, or
other explosive or toxic vapour. Do not pick up anything that is burning or smoking,
such as cigarettes, matches or hot ashes.
• Do not use the appliance without filters in place.
• Keep hair, loose clothing, fingers, and all parts of the body away from openings and
moving parts of the appliance and its accessories.
• Keep ground cables away from the appliance when using it. A hazard may occur if
the appliance runs over a supply cord.
• Use extra care when cleaning on stairs.
Usage Restrictions
Important Safety Instructions
• Prevent unintentional starting. Ensure the switch is in the OFF-position before picking
up or carrying the appliance. Carrying the appliance with your finger on the switch or
turning on the appliance may result in an accident.
• Ensure that the appliance is placed on a horizontal surface. Do not use the appliance
at the same position if the appliance is equipped with a brush roller and the handle is
not completely upright. Do not store the appliance in a place where it may freeze.
• Switch o and unplug the appliance when not in use, before cleaning, maintaining or
servicing it, and before connecting or disconnecting it with a moving brush.
• Do not useanappliance that is damaged or modified. A damaged or modified
appliance may exhibit unpredictable behavior resulting in fire, explosion,or risk of
injury.
• Do not modify or attempt to repair the appliance except as indicated in the instructions
for use and care.
• Do not use the appliance with a damaged attachment (eg: charging base, supply
cord etc.). If the appliance or attachment has been dropped, damaged, left outdoors,
dropped into water, or is not working as it should, never attempt to operate it. Please
have it repaired at an authorized service center.
• Have servicing performed by a qualified repair person using only identical
replacement parts. This will ensure that the safety of the appliance is maintained.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service
agent or similarly qualified persons in order to avoid a hazard.
Maintenance and Storage
• For the purpose of recharging the appliance, only use the charging baseprovided with
this appliance. Use only with HCBI charging base.
• Follow all charging instructions and do not charge the appliance outside of the
temperature range specified in the battery as doing so increases the risk of fire.
• Charging base is equipped with drying function and only suitable for drying this
appliance's brush.
• Keep thecharging basecable away from heated surfaces. Do not handle thecharging
baseplug or appliance with wet hands. To unplug, grasp thecharging baseplug,
rather than the cable.
• Do not pull or carrycharging baseby cable, use cable as a handle, close door on
cable, or pull cable around sharp edges or corners.
• Do not use any non-rechargeable battery pack. Failing to do so may cause the lithium-
ion battery to catch fire. This appliance contains batteries that can only be replaced by
qualified technicians or after-sales service.
• The lithium-ion battery pack contains substances that are hazardous to the
environment. Before disposing of the appliance, please first remove the battery pack,
then discard, or recycle it in accordance with local laws and regulations of the country
or region it is used in.
• The appliance must be disconnected from the power supply when removing the
battery. Keep batteries out of the reach of children. Never put batteries in mouth. If
swallowed, contact your physician or local poison control.
Battery and Charging
Important Safety Instructions
3 4
EN EN
Important Safety Instructions
We, Dreame Trading (Tianjin) Co., Ltd., hereby declares that this equipment is in
compliance with the applicable Directives, European Norms, and amendments. The full
text of the EU declaration of conformity is available at the following internet address:
https://global.dreametech.com
For detailed e-manual, please go to
https://global.dreametech.com/pages/user-manuals-and-faqs
Symbols
Read operator's manual
Caution: Hot Surface
Class II equipment
T 3.15A
Time-lag miniature fuse-link where T 3.15A is the symbol for the time/
current characteristic
All products bearing this symbol are waste electrical and electronic equipment
(WEEE as in directive 2012/19/EU) which should not be mixed with unsorted
household waste. Instead, you should protect human health and the environment
by handing over your waste equipment to a designated collection point for
the recycling of waste electrical and electronic equipment, appointed by the
government or local authorities. Correct disposal and recycling will help prevent
potential negative consequences to the environment and human health. Please
contact the installer or local authorities for more information about the location as
well as terms and conditions of such collection points.
WEEE Information
For indoor use only
• Under abusive conditions, never contact the battery from which the liquid may be
ejected. If contact accidentally occurs, rinse with water. If liquid contacts eyes, seek
medical help immediately. Liquid ejected from the battery may cause irritation or burns.
• The charging base is capable of charging the 6-cell 5000 mAh battery pack. This
charging base should not be used to charge non-rechargeable batteries. Failing to do
so may cause the lithium-ion battery to catch fire.
• The charging base is marked with a icon indicating "Caution: Hot Surface." Do not
touch the brush roller, hot water, or heating module of the charging base while self-
cleaning with hot water.
Product Overview
Packing List
Main Body Charging Base Handle
Spare Brush
Roller
Replacement
Filter
Cleaning
Brush
Solid Waste Filter
Basket
3 4
EN EN
Important Safety Instructions
We, Dreame Trading (Tianjin) Co., Ltd., hereby declares that this equipment is in
compliance with the applicable Directives, European Norms, and amendments. The full
text of the EU declaration of conformity is available at the following internet address:
https://global.dreametech.com
For detailed e-manual, please go to
https://global.dreametech.com/pages/user-manuals-and-faqs
Symbols
Read operator's manual
Caution: Hot Surface
Class II equipment
T 3.15A
Time-lag miniature fuse-link where T 3.15A is the symbol for the time/
current characteristic
All products bearing this symbol are waste electrical and electronic equipment
(WEEE as in directive 2012/19/EU) which should not be mixed with unsorted
household waste. Instead, you should protect human health and the environment
by handing over your waste equipment to a designated collection point for
the recycling of waste electrical and electronic equipment, appointed by the
government or local authorities. Correct disposal and recycling will help prevent
potential negative consequences to the environment and human health. Please
contact the installer or local authorities for more information about the location as
well as terms and conditions of such collection points.
WEEE Information
For indoor use only
• Under abusive conditions, never contact the battery from which the liquid may be
ejected. If contact accidentally occurs, rinse with water. If liquid contacts eyes, seek
medical help immediately. Liquid ejected from the battery may cause irritation or burns.
• The charging base is capable of charging the 6-cell 5000 mAh battery pack. This
charging base should not be used to charge non-rechargeable batteries. Failing to do
so may cause the lithium-ion battery to catch fire.
• The charging base is marked with a icon indicating "Caution: Hot Surface." Do not
touch the brush roller, hot water, or heating module of the charging base while self-
cleaning with hot water.
Product Overview
Packing List
Main Body Charging Base Handle
Spare Brush
Roller
Replacement
Filter
Cleaning
Brush
Solid Waste Filter
Basket
5 6
EN EN
Product Overview
Wet and Dry Vacuum Floor Washer
1
10
11
12
13
14
2
3
4
5
6
7
8
9
Brush Roller Cover
Release Buttons
Used Water Tank Handle
Used Water Tank
Brush Roller Release
Button
Clean Water Tank
Release Button
Used Water Tank Release
Button
Self-Cleaning Button
Power Switch
Omnidirectional
Wheel
Mode Switch
Display Screen
1
2
3
4
5
6
7
8
9
10
11
12
13
14
Clean Water Tank
Clean Water Tank Handle Voice Prompt/Wi-Fi Button
• Press briefly to activate the
voice prompt or adjust the
volume
• Press and hold to start Wi-Fi
setup/Reset Wi-Fi
• Set languages via the APP
Product Overview
Display Screen
1
9
8
7
6
2
3
4
5
Ch ar gin g B as e
1 Air-Drying Outlet 2 Accessory Storage Slot 3 Charging Contacts 4 Power Cord
1 2
3
4
1
2
3
4
7
8
9
5
6
When the drying mode is on, both and icons
will illuminate.
Auto Mode
Ultra Mode
Suction Mode
Custom Mode
Charging/Low Battery
Indicator
Error Messages
Wi-Fi Indicator
Drying Mode
Dust Concentration Indicator/
Drying Process Indicator
• The color of the indicator changes with the amount
of dirt in real time when in use.
• The indicator indicates the drying process.
Note: If the appliance is not working properly, the display screen will show an error message or error code.
Please refer to the Error Prompts and Solutions table to find your solution.
5 6
EN EN
Product Overview
Wet and Dry Vacuum Floor Washer
1
10
11
12
13
14
2
3
4
5
6
7
8
9
Brush Roller Cover
Release Buttons
Used Water Tank Handle
Used Water Tank
Brush Roller Release
Button
Clean Water Tank
Release Button
Used Water Tank Release
Button
Self-Cleaning Button
Power Switch
Omnidirectional
Wheel
Mode Switch
Display Screen
1
2
3
4
5
6
7
8
9
10
11
12
13
14
Clean Water Tank
Clean Water Tank Handle Voice Prompt/Wi-Fi Button
• Press briefly to activate the
voice prompt or adjust the
volume
• Press and hold to start Wi-Fi
setup/Reset Wi-Fi
• Set languages via the APP
Product Overview
Display Screen
1
9
8
7
6
2
3
4
5
Ch ar gin g B as e
1 Air-Drying Outlet 2 Accessory Storage Slot 3 Charging Contacts 4 Power Cord
1 2
3
4
1
2
3
4
7
8
9
5
6
When the drying mode is on, both and icons
will illuminate.
Auto Mode
Ultra Mode
Suction Mode
Custom Mode
Charging/Low Battery
Indicator
Error Messages
Wi-Fi Indicator
Drying Mode
Dust Concentration Indicator/
Drying Process Indicator
• The color of the indicator changes with the amount
of dirt in real time when in use.
• The indicator indicates the drying process.
Note: If the appliance is not working properly, the display screen will show an error message or error code.
Please refer to the Error Prompts and Solutions table to find your solution.
7 8
EN EN
2
1
Insert the end of the handle vertically into the port on the top of the appliance as
indicated until you hear a click.
Installing the Handle
Installation
Note: To disassemble, extend a hard object into the hole of the appliance as indicated to press in the contacts and
pull the handle upwards at the same time.
•
Orange Breathing: Battery level ≤20% (charging)
•
Green Breathing: Battery level > 20% (charging)
•
Solid Green: Full charged
•
Solid Orange: Battery level ≤20%
Charging/Low Battery Indicator
Charging
1. Place the charging baseagainst a wallon level ground and connect it to a
powersource. Fully charge the appliance before first use.
2. Place the appliance on the charging base. When the numberon the display screen
reaches100, the battery is fully charged.
Note:
• If there is nooperation within 10 minutesofbeing fully charged, the vacuumwill entersleep mode. Please
restart the appliance if you need to use it.
• To extend the battery life time, the battery keeps cooling down automatically after you have used the
appliance for a long time.
7 8
EN EN
2
1
Insert the end of the handle vertically into the port on the top of the appliance as
indicated until you hear a click.
Installing the Handle
Installation
Note: To disassemble, extend a hard object into the hole of the appliance as indicated to press in the contacts and
pull the handle upwards at the same time.
•
Orange Breathing: Battery level ≤20% (charging)
•
Green Breathing: Battery level > 20% (charging)
•
Solid Green: Full charged
•
Solid Orange: Battery level ≤20%
Charging/Low Battery Indicator
Charging
1. Place the charging baseagainst a wallon level ground and connect it to a
powersource. Fully charge the appliance before first use.
2. Place the appliance on the charging base. When the numberon the display screen
reaches100, the battery is fully charged.
Note:
• If there is nooperation within 10 minutesofbeing fully charged, the vacuumwill entersleep mode. Please
restart the appliance if you need to use it.
• To extend the battery life time, the battery keeps cooling down automatically after you have used the
appliance for a long time.
9 10
EN EN
Press the power switch briefly to
power on.
Open the Dreamehome app and scan the same QR code on the appliance again to add the
device. Please follow the prompts to finish the Wi-Fi connection.
Press and hold the voice prompt/Wi-Fi button
located on the back of the appliance to set
up Wi-Fi connection. The Wi-Fi indicator
pulses in white, and voice prompt says,
"Waiting for the network configuration.
Wi-Fi Indicator
1 2
3
Scan the QR code on the appliance, or search "Dreamehome" in the app store to
download and install the app.
Connecting with Dreamehome App
1. Download the Dreamehome App
2. Add Device
Note: The appliance will exit the network connection if there is no operation for 10 minutes, or if the network
connection fails. To reset Wi-Fi, please repeat the steps above and complete the connection according to the
prompts in the app.
Breathing: To be connected
Blinking: Connecting/OTA upgrading
On: Connected
·
·
·
Note:
• Only 2.4 GHz Wi-Fi is supported.
• Due to upgrades in the app software, the actual operations may dier from the directions in this manual. Please
follow the instructions based on the current app version.
1. Press the Clean Water Tank release button
to remove the tank. Open the tank cover and
fill the tank with clean water.
2. Install the Clean Water Tank and ensure it
clicks into place.
How to Use
Filling the Clean Water Tank
Gently step on the brush cover and recline the appliance backwards. Press the power switch
to
start/stop operating. If the appliance is in the upright position while working, the current task will
be suspended. The appliance is designed for lying flat at a 180-degree angle, enabling it to reach
and clean under the low-profile furniture.
Starting Cleaning
• Do not vacuum any foamy liquids.
• Make sure the appliance is in upright position before turning o the power while the appliance is lying flat.
• The appliance is suitable for cleaning floors, marble, tiles and other hard surfaces.
• When the appliance isin operation,do not liftit o the ground, move it or tilt it.Otherwise, the usedwatermayflow
into the motor.
Note:
9 10
EN EN
Press the power switch briefly to
power on.
Open the Dreamehome app and scan the same QR code on the appliance again to add the
device. Please follow the prompts to finish the Wi-Fi connection.
Press and hold the voice prompt/Wi-Fi button
located on the back of the appliance to set
up Wi-Fi connection. The Wi-Fi indicator
pulses in white, and voice prompt says,
"Waiting for the network configuration.
Wi-Fi Indicator
1 2
3
Scan the QR code on the appliance, or search "Dreamehome" in the app store to
download and install the app.
Connecting with Dreamehome App
1. Download the Dreamehome App
2. Add Device
Note: The appliance will exit the network connection if there is no operation for 10 minutes, or if the network
connection fails. To reset Wi-Fi, please repeat the steps above and complete the connection according to the
prompts in the app.
Breathing: To be connected
Blinking: Connecting/OTA upgrading
On: Connected
·
·
·
Note:
• Only 2.4 GHz Wi-Fi is supported.
• Due to upgrades in the app software, the actual operations may dier from the directions in this manual. Please
follow the instructions based on the current app version.
1. Press the Clean Water Tank release button
to remove the tank. Open the tank cover and
fill the tank with clean water.
2. Install the Clean Water Tank and ensure it
clicks into place.
How to Use
Filling the Clean Water Tank
Gently step on the brush cover and recline the appliance backwards. Press the power switch
to
start/stop operating. If the appliance is in the upright position while working, the current task will
be suspended. The appliance is designed for lying flat at a 180-degree angle, enabling it to reach
and clean under the low-profile furniture.
Starting Cleaning
• Do not vacuum any foamy liquids.
• Make sure the appliance is in upright position before turning o the power while the appliance is lying flat.
• The appliance is suitable for cleaning floors, marble, tiles and other hard surfaces.
• When the appliance isin operation,do not liftit o the ground, move it or tilt it.Otherwise, the usedwatermayflow
into the motor.
Note:
11 12
EN EN
2
1
Press the mode switch to switch modes according to your needs.
The appliance will intelligently adjust the suction power according tothe stains on the ground.
Preparing ultra mode, please wait for 30 seconds. This mode is suitable for deep cleaning.
If suction mode is selected, the appliance will vacuum water only; the brush roller will not be dampened,
and no water will be dispensed from the Clean Water Tank.
The settings, including adjusting the suction power and water level can be customized via the app. The
appliance will start cleaning according to the settings configured in the app.
How to Use
Switching Modes
Emptying theUsed Water Tank
Auto Mode
Ultra Mode
Suction Mode
Custom mode
1. Press the Used Water Tank release button to
remove the tank.
2. Press the Used Water Tank cover release
buttons to remove the tank cover. Pour out
the used water and use the solid waste filter
basket to separate the solid waste from the
used water.
3. Re-install the Used Water Tank until you hear a click.
Note: The solid filter basket is a detachable
component. The appliance can be used normally
after the part is removed.
How to Use
Self-Cleaning With Hot Water
1. Place the appliance back onto the base. Ensure that the water in the Clean Water Tank
is sucient for self-cleaning.
2. Briefly press the self-cleaning button on the top of the handle to start/stop self-
cleaning with hot water. Switch the self-cleaning with hot water mode according to the
voice prompts.
3. Empty the Used Water Tank after self-cleaning is completed and drying mode has been
engaged. Press the button to exit drying mode.
Dring Mode
1. Press and hold the self-cleaning button for 3 seconds to activate drying mode.
2. The appliance will be charged once drying is completed.
• Clean the charging base if there are any stains left on the base after self-cleaning is complete.
• If cleaning the brush roller manually, please air dry thoroughly or dry it by using drying mode
several times.
Note:
Press and hold the voice prompt/Wi-Fi button and the self-cleaning button for 3 seconds to
restore factory settings.
Restore Factory Settings
11 12
EN EN
2
1
Press the mode switch to switch modes according to your needs.
The appliance will intelligently adjust the suction power according tothe stains on the ground.
Preparing ultra mode, please wait for 30 seconds. This mode is suitable for deep cleaning.
If suction mode is selected, the appliance will vacuum water only; the brush roller will not be dampened,
and no water will be dispensed from the Clean Water Tank.
The settings, including adjusting the suction power and water level can be customized via the app. The
appliance will start cleaning according to the settings configured in the app.
How to Use
Switching Modes
Emptying theUsed Water Tank
Auto Mode
Ultra Mode
Suction Mode
Custom mode
1. Press the Used Water Tank release button to
remove the tank.
2. Press the Used Water Tank cover release
buttons to remove the tank cover. Pour out
the used water and use the solid waste filter
basket to separate the solid waste from the
used water.
3. Re-install the Used Water Tank until you hear a click.
Note: The solid filter basket is a detachable
component. The appliance can be used normally
after the part is removed.
How to Use
Self-Cleaning With Hot Water
1. Place the appliance back onto the base. Ensure that the water in the Clean Water Tank
is sucient for self-cleaning.
2. Briefly press the self-cleaning button on the top of the handle to start/stop self-
cleaning with hot water. Switch the self-cleaning with hot water mode according to the
voice prompts.
3. Empty the Used Water Tank after self-cleaning is completed and drying mode has been
engaged. Press the button to exit drying mode.
Dring Mode
1. Press and hold the self-cleaning button for 3 seconds to activate drying mode.
2. The appliance will be charged once drying is completed.
• Clean the charging base if there are any stains left on the base after self-cleaning is complete.
• If cleaning the brush roller manually, please air dry thoroughly or dry it by using drying mode
several times.
Note:
Press and hold the voice prompt/Wi-Fi button and the self-cleaning button for 3 seconds to
restore factory settings.
Restore Factory Settings
13 14
EN EN
Filter
Used Water
Tank Cover
Used Water
Tank
Click
Care & Maintenance
Cleaning the Used Water Tank
1. Press the Used Water Tank release
button to remove the tank.
2. Press the Used Water Tank cover
release buttons to remove the tank
cover. Remove the filter from theUsed
Water Tankcover.
Tips:
• Turn o the appliance before maintenance. Do not touch the power switch.
• Replace parts if needed. The parts must be replaced by those available from the manufacturer or its service agent.
• If the appliance is not used for an extended period, fully charge it, unplugthe power plug, and store the
appliance in a cool, low-humidity environment away from direct sunlight. To avoid over-discharge of the
battery, charge the appliance at least once every 3 months.
3. Rinse theUsed Water Tank, including the
separation motor on the tank cover, solid
waste filter basket and tank cover with
water. Use the provided cleaning brush to
clean the inner walls of the tank.
4. Re-install the filter and the Used Water
Tank cover. Then re-install the Used Water
Tank until you hear a click.
Note: It is recommended to clean the Used Water Tank in time after each use, as well as before and after the self-
cleaning.
Care & Maintenance
1. Remove the filter and gently knock o
the floating dust on the surface.
2. When the filter is dirty and needs
washing, rinse it with water. It must be
completely dry before use.
Cleaning the Filter
Note: Replacing the filter every 3 to 6 months is recommended.
Note: Do not rinse the tube or the dirt sensor.
Remove the Used Water Tank. Wipe the tube and the dirt sensor with a wet cloth
before use.
Cleaning the Tube and the Dirt Sensor
Dirt Sensor
13 14
EN EN
Filter
Used Water
Tank Cover
Used Water
Tank
Click
Care & Maintenance
Cleaning the Used Water Tank
1. Press the Used Water Tank release
button to remove the tank.
2. Press the Used Water Tank cover
release buttons to remove the tank
cover. Remove the filter from theUsed
Water Tankcover.
Tips:
• Turn o the appliance before maintenance. Do not touch the power switch.
• Replace parts if needed. The parts must be replaced by those available from the manufacturer or its service agent.
• If the appliance is not used for an extended period, fully charge it, unplugthe power plug, and store the
appliance in a cool, low-humidity environment away from direct sunlight. To avoid over-discharge of the
battery, charge the appliance at least once every 3 months.
3. Rinse theUsed Water Tank, including the
separation motor on the tank cover, solid
waste filter basket and tank cover with
water. Use the provided cleaning brush to
clean the inner walls of the tank.
4. Re-install the filter and the Used Water
Tank cover. Then re-install the Used Water
Tank until you hear a click.
Note: It is recommended to clean the Used Water Tank in time after each use, as well as before and after the self-
cleaning.
Care & Maintenance
1. Remove the filter and gently knock o
the floating dust on the surface.
2. When the filter is dirty and needs
washing, rinse it with water. It must be
completely dry before use.
Cleaning the Filter
Note: Replacing the filter every 3 to 6 months is recommended.
Note: Do not rinse the tube or the dirt sensor.
Remove the Used Water Tank. Wipe the tube and the dirt sensor with a wet cloth
before use.
Cleaning the Tube and the Dirt Sensor
Dirt Sensor
15 16
EN EN
1
2
Care & Maintenance
Cleaning the Brush Assembly
1. Press the brush roller cover release
buttons to remove the brush roller cover.
Press the brush roller release button
and pull the handle to take out the brush
roller.
2. Clear any hair and debris caught
on the brush roller with the provided
cleaning brush. Rinse the brush roller
and the cover with clean water and dry
it completely.
3. Wipe the suction inlet with a dry cloth
or wet tissue. Do not rinse the brush
assembly with water.
4. After cleaning the brush roller, re-
install the brush roller and the brush
roller cover. You will hear a click to
indicate that they are installed in place.
• Do not rinse the brush assembly with water.
• Clean as needed. Replacing the brush roller every 3 to 6 months is recommended.
• Ensure the Used Water Tank is removed or empty before laying the appliance on its side to clean the roller brush.
Note:
Troubleshooting
Error Possible Cause Solution
The appliance
does not work.
The appliance is out of battery or its
battery level is low.
Fully charge its battery before
use.
The appliance is in the upright
position.
Recline the appliance
backwards.
The appliance is overheatingdue to
blockageand the high-temperature
cut-ohas activated.
Clear the blockage and wait
until the temperature returns
normal.
Insucient water in the Clean Water
Tank
Fill the Clean Water Tank.
The parts are not installed in place.
Ensure all parts are all properly
in place.
The appliance
charges slowly.
The temperature of the battery is
too low or too high.
Wait until the battery's
temperature returns normal.
The suction power
of the appliance is
weak.
The filter is clogged.
Clean theUsed Water Tankand
thefilterthat isin the dust cup.
The suction inlet or tube is blocked
by a foreign object.
Clean the tube and the suction
inlet.
The battery level
indicator on the
display screen
does not light up
while charging.
The charging base plug is not
inserted into the electrical outlet
properly.
Make sure the charging base
plug is inserted in place.
The appliance is not placed onto
the charging base properly.
Make sure the appliance is
placed onto the charging base
properly.
No wateris
comingout
oftheappliance.
TheClean Water Tankis
notproperlyinstalled in place, or
the water in theClean Water Tankis
insucient.
Re-install or fill the Clean Water
Tank.
It takes 30 seconds to dampen the
brush roller.
Turn on the appliance and check
again after a while.
If an error occurs, the appliancewill stop working. Please refer to the following table for
troubleshooting. If the problem persists, please contact the customer service.
15 16
EN EN
1
2
Care & Maintenance
Cleaning the Brush Assembly
1. Press the brush roller cover release
buttons to remove the brush roller cover.
Press the brush roller release button
and pull the handle to take out the brush
roller.
2. Clear any hair and debris caught
on the brush roller with the provided
cleaning brush. Rinse the brush roller
and the cover with clean water and dry
it completely.
3. Wipe the suction inlet with a dry cloth
or wet tissue. Do not rinse the brush
assembly with water.
4. After cleaning the brush roller, re-
install the brush roller and the brush
roller cover. You will hear a click to
indicate that they are installed in place.
• Do not rinse the brush assembly with water.
• Clean as needed. Replacing the brush roller every 3 to 6 months is recommended.
• Ensure the Used Water Tank is removed or empty before laying the appliance on its side to clean the roller brush.
Note:
Troubleshooting
Error Possible Cause Solution
The appliance
does not work.
The appliance is out of battery or its
battery level is low.
Fully charge its battery before
use.
The appliance is in the upright
position.
Recline the appliance
backwards.
The appliance is overheatingdue to
blockageand the high-temperature
cut-ohas activated.
Clear the blockage and wait
until the temperature returns
normal.
Insucient water in the Clean Water
Tank
Fill the Clean Water Tank.
The parts are not installed in place.
Ensure all parts are all properly
in place.
The appliance
charges slowly.
The temperature of the battery is
too low or too high.
Wait until the battery's
temperature returns normal.
The suction power
of the appliance is
weak.
The filter is clogged.
Clean theUsed Water Tankand
thefilterthat isin the dust cup.
The suction inlet or tube is blocked
by a foreign object.
Clean the tube and the suction
inlet.
The battery level
indicator on the
display screen
does not light up
while charging.
The charging base plug is not
inserted into the electrical outlet
properly.
Make sure the charging base
plug is inserted in place.
The appliance is not placed onto
the charging base properly.
Make sure the appliance is
placed onto the charging base
properly.
No wateris
comingout
oftheappliance.
TheClean Water Tankis
notproperlyinstalled in place, or
the water in theClean Water Tankis
insucient.
Re-install or fill the Clean Water
Tank.
It takes 30 seconds to dampen the
brush roller.
Turn on the appliance and check
again after a while.
If an error occurs, the appliancewill stop working. Please refer to the following table for
troubleshooting. If the problem persists, please contact the customer service.
17 18
EN EN
The vent leaks
water.
A collision or a sharp pull causes
water to enter the motor.
Movethe appliancegently back
and forthwhile itis turned on.
Thefilteris not completely dry after
being cleaned.
Dry the filter completely before
use.
Self-cleaning fails.
The brush roller may be jammed by
largedebris.
Remove the brush roller cover to
check and clean the brush roller.
The appliance is not being charged.
Make sure the appliance is
being charged before enabling
the self-cleaning function.
Self-cleaning cannot be enabled if
the battery level is lower than 20%.
Self-cleaning canonlybe
enabledwhile the appliance is
being charged and the battery
level is more than 20%
TheUsed Water Tankis not installed
in place, or theUsed Water Tankis
full.
Re-install or empty theUsed
Water Tank.
TheClean Water Tankis not installed
in place, or the water in theClean
Water Tankis insucient.
Re-install or fill the Clean Water
Tank.
Poor drying
performance.
The air outlet and air inlet of the
charging base may be blocked.
Check and clear the blockage of
air outlet and air inlet.
Troubleshooting
For additional services, please contact us via aftersales@dreame.tech
Website: https://global.dreametech.com
Error Code Possible Cause Solution
E1-E7
Error
Restart the appliance for troubleshooting.
If the problem persists, pleas contact
customer service.
F1-F6
H1-H6
H7 Battery overheating
Wait until the battery's temperature
returns normal, then continue to use the
appliance.
Error Prompts and Solutions
If the appliance is not working properly, the screen display will show an error message.
Please refer to the below table to find your solution.
Error Icon Possible Cause Solution
Insucient water
inClean Water Tank
Fill theClean Water Tank.
Used Water Tanknot
installed
Install the Used Water Tank.
Used Water Tank full Empty theUsed Water Tank.
Used Water Tank
blocked
Rinse the Used Water Tank, including the
separation motor on the tank cover, solid
waste filter basket and tank cover with
water.
Blocked tube
Refer to the Care & Maintenance section
to clean the tube and dirt sensor.
Brush Roller stuck Clean the brush roller.
The brush roller and
tube are dirty
Place the appliance back onto the base
for self-cleaning.
17 18
EN EN
The vent leaks
water.
A collision or a sharp pull causes
water to enter the motor.
Movethe appliancegently back
and forthwhile itis turned on.
Thefilteris not completely dry after
being cleaned.
Dry the filter completely before
use.
Self-cleaning fails.
The brush roller may be jammed by
largedebris.
Remove the brush roller cover to
check and clean the brush roller.
The appliance is not being charged.
Make sure the appliance is
being charged before enabling
the self-cleaning function.
Self-cleaning cannot be enabled if
the battery level is lower than 20%.
Self-cleaning canonlybe
enabledwhile the appliance is
being charged and the battery
level is more than 20%
TheUsed Water Tankis not installed
in place, or theUsed Water Tankis
full.
Re-install or empty theUsed
Water Tank.
TheClean Water Tankis not installed
in place, or the water in theClean
Water Tankis insucient.
Re-install or fill the Clean Water
Tank.
Poor drying
performance.
The air outlet and air inlet of the
charging base may be blocked.
Check and clear the blockage of
air outlet and air inlet.
Troubleshooting
For additional services, please contact us via aftersales@dreame.tech
Website: https://global.dreametech.com
Error Code Possible Cause Solution
E1-E7
Error
Restart the appliance for troubleshooting.
If the problem persists, pleas contact
customer service.
F1-F6
H1-H6
H7 Battery overheating
Wait until the battery's temperature
returns normal, then continue to use the
appliance.
Error Prompts and Solutions
If the appliance is not working properly, the screen display will show an error message.
Please refer to the below table to find your solution.
Error Icon Possible Cause Solution
Insucient water
inClean Water Tank
Fill theClean Water Tank.
Used Water Tanknot
installed
Install the Used Water Tank.
Used Water Tank full Empty theUsed Water Tank.
Used Water Tank
blocked
Rinse the Used Water Tank, including the
separation motor on the tank cover, solid
waste filter basket and tank cover with
water.
Blocked tube
Refer to the Care & Maintenance section
to clean the tube and dirt sensor.
Brush Roller stuck Clean the brush roller.
The brush roller and
tube are dirty
Place the appliance back onto the base
for self-cleaning.
20
VN
19
EN
Specifications
Vacuum
Model HHR41B Rated Power 400 W
Rated Voltage 21.6 V
Charging Voltage 27 V
Clean Water Tank
Capacity
880 mL
Used Water Tank
Capacity
650 mL
Charging Time Approx. 4 hours
Charging Base
Model HCBI
Rated Power
Input*
670 W
Rated Input 220 V ~ 50 Hz Rated Output 27 V
1.6 A
Under normal use of condition, this equipment should be kept a separation distance of at least 20cm
between the antenna and the body of the user.
* The rated input power refers to the power measured during a representative cycle for entering the
drying mode.
The built-in lithium-ion battery contains substances that are hazardous to the environment. Before
disposing of the battery, make sure the battery is removed by qualified technicians and discarded at
an appropriate recycling facility.
–thebatterymustberemovedfromtheappliancebeforeitisscrapped;
–theappliancemustbedisconnectedfromthesupplymainswhenremovingthebattery;
–thebatteryistobedisposedofsafely.
Removal Guide
CAUTION:
•
Before removing the battery, disconnect the power and run out the battery as much as
possible.
•
Unneeded batteries should be discarded at an appropriate recycling facility.
•
Do not expose to high temperature environment to avoid risks of explosion.
•
Under abusive conditions, liquid may be ejected from the battery. If contact occurs,
flush with water and seek medical help.
Battery Disposal and Removal
1. Remove the screw plug at the top of the back of the appliance and remove the screw
by a screwdriver.
2. Use a proper tool to remove the display assembly and disconnect the cables.
3. Use a screwdriver to remove all the fixing screws from the body.
4. Remove the screws on the battery pack assembly and then remove the battery cover.
5. Disconnect the battery pack's connector cables and remove the battery from the
battery pack assembly.
Vuilòngđọckỹhướngdẫnnàytrướckhisửdụngvàbảoquảnnóđểthamkhảotrongtươnglai.
Khisửdụngthiếtbịđiện,phảiluôntuânthủcácbiệnphápphòngngừacơbản,baogồmcácđiều
sau:
ĐỌCTẤTCẢHƯỚNGDẪNTRƯỚCKHISỬDỤNG(THIẾTBỊNÀY).Việckhôngtuântheocáccảnhbáovà
hướngdẫncóthểdẫnđếnđiệngiật,hỏahoạnvà/hoặcthươngtíchnghiêmtrọng.
Đểgiảmthiểunguycơcháynổ,điệngiậthoặcthươngtích:
CẢNHBÁO—
•Khôngđểtrẻemdưới8tuổicũngnhưnhữngngườicókhiếmkhuyếtvềthểchất,giácquan,
trítuệhoặchạnchếvềkinhnghiệm,kiếnthứcsửdụngthiếtbịnàymàkhôngcósựgiámsát
củachamẹhoặcngườigiámhộđểđảmbảovậnhànhantoànvàtránhmọirủiro.Khôngđể
trẻemthựchiệncôngviệcvệsinhvàbảotrìmàkhôngcósựgiámsát.
•Màngnhựacóthểnguyhiểm.Đểtránhnguycơngạtthở,hãyđểnóxatầmtaytrẻem.Không
đểtrẻemnghịchthiếtbị.
•Chỉsửdụngtrongnhà,trêncácbềmặtsànkhôngtrảithảmtrongnhànhưnhựavinyl,nền
gạch,gỗkín,v.v.Khôngdichuyểnquacácvậtlỏnglẻohoặcmépbiêncủakhuvựctrảithảm.
Kẹtchổicóthểlàmdâycuroabịhỏngsớm.
•Chỉsửdụngnhưmôtảtronghướngdẫnsửdụngnày.Chỉsửdụngcácphụkiệnđược
khuyếnnghịbởinhàsảnxuất.
•Khôngđểthiếtbịtiếpxúcvớilửahoặcnhiệtđộquácao.Tiếpxúcvớilửahoặcnhiệtđộquá
caocóthểgâynổ.
•Khôngsửdụngtrongmôitrườngquánónghoặcquálạnh(dưới5°C/41°Fhoặctrên
40°C/104°F).Vuilòngsạcthiếtbịởnhiệtđộtrên5°C/41°Fvàtrên40°C/104°F.
•Khôngnhúngthiếtbịvàodungdịchlỏng.
•Khôngsửdụngđểhútbấtkỳvậtliệudễcháyhoặcdễbắtlửa,chẳnghạnnhưxăng.Không
sửdụngởnhữngnơicóthểcóchấtlỏngdễcháyhoặcdễbắtlửa.
•Khôngnhétbấtkỳvậtgìvàolỗhút.Khôngsửdụngthiếtbịkhibấtkỳlỗhútnàobịtắc.Không
đểbụi,xơvải,tócvàbấtcứthứgìcóthểcảntrởluồngkhôngkhí.
•Khônghútvậtliệuđộchại(thuốctẩyclo,amoniac,chấttẩyrửacống,v.v.).Khônghútcácvật
sắcnhọnhoặccứngnhưthủytinh,đinh,ốcvíthoặcđồngxu,v.v.
•Khôngsửdụngthiếtbịtrongkhônggiankínchứađầyhơidosơngốcdầu,dungmôiphasơn,
mộtsốchấtchốngmọt,bụidễcháy,hơiđộchoặcchấtnổkhácbốcra.Khônghútbấtcứthứ
gìđangcháyhoặcđangbốckhóinhưthuốclá,diêmhoặctronóng.
•Khôngsửdụngthiếtbịkhichưalắpbộlọc.
•Giữtóc,quầnáo,ngóntayvàtấtcảbộphậncủacơthểtránhxalỗhútcácbộphậnchuyển
độngcủathiếtbịvàcácphụkiệncủanó.
•Giữdâyđiệntrênmặtsàncáchxathiếtbịkhisửdụng.Vìcóthểxảyranguyhiểmnếuthiếtbị
chạyquadâynguồn.
•Phảiđặcbiệtlưuýkhilauchùicầuthang.
HạnChếSửDụng
ChỉDẫnAnToànQuanTrọng
Dream H14 Ultra
Wet and Dry Vacuum
User Manual
HHR41B
-SG-A00
Website: https://global.dreametech.com
Manufactured by: Dreame Trading (Tianjin) Co., Ltd.
Made in China
The illustrations in this manual are for reference only.
Please refer to the actual product.
