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158
Problem
Possible Cause and Solution
No images are
displayed in live
view on the Web
interface.
Check if the bit rate is 0Mbps in the
live view window.
ï‚Ÿ If yes, check if the firewall has been
disabled, and the anti-virus program
has been stopped on your
computer.
ï‚Ÿ If not, maybe it is because the
graphics card driver on your
computer is not working properly.
Try installing the driver again.
A camera is offline,
and No Link is
displayed.
Click Maintenance > System Info >
Camera. The cause is displayed under
Status. Common causes include
disconnected network, incorrect
username or password, weak
password, insufficient bandwidth.
ï‚Ÿ Check network connection and
network configurations.
ï‚Ÿ If it indicates incorrect username or
password, check that the camera
password set in the NVR is the one
used to access the camera's Web
interface.
ï‚Ÿ If it indicates denied access for
weak password, log in to the
camera's Web interface and set a
strong password.
ï‚Ÿ If it indicates insufficient bandwidth,
delete other online IP devices in the
NVR.
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