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157
Acronym
Description
VBR
Variable Bit Rate
Appendix C FAQs
Problem
Possible Cause and Solution
Forgot the login
password
Click Forgot Password on the login
page, then follow the on-screen
instructions to retrieve password.
The Web plugin
(ActiveX) cannot
be loaded.
ï‚Ÿ Close your web browser when the
installation starts.
ï‚Ÿ Disable the firewall and close the
anti-virus program on your
computer.
ï‚Ÿ Enable your Internet Explorer (IE)
to check for newer versions of the
stored pages every time you visit
the webpage (Tools > Internet
Options > General > Settings).
ï‚Ÿ Add your NVR's IP address to the
trusted sites in your IE (Tools >
Internet Options > Security).
ï‚Ÿ Add your NVR's IP address to the
Compatibility View list in your IE
(Tools > Compatibility View
Settings).
ï‚Ÿ Clear your IE's cache.
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