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49-4000289 Rev 0 25
Troubleshooting Tips... Before you schedule service
TROUBLESHOOTING TIPS
Problem Possible Cause What To Do
A white film on
glassware, dishware
and the interior
This problem is likely caused
by a low quality phosphate-
free dishwasher detergent
To remove the white film, run your dishes through a dishwasher
cycle with citric acid. Use a WD35X151 citric acid kit found
online.
Otherwise, use high quality rinse agents such as Cascade
®
Platinum™ Dishwasher Cleaner or Finish
®
Dishwasher
Cleaner found at your local grocery store.
Pour the citric acid in the detergent cup and close the cover.
Place the filmed but otherwise clean glassware and dishware
in the dishwasher. Leave silverware and other metal items
out of the dishwasher. Turn the dishwasher on and let
it run through a complete cycle without detergent. The
glassware, dishware, and dishwasher should come out
film free. Alternatively, a vinegar rinse may be used. Pour 1
cup of vinegar into dishwasher just after the detergent
cup
opens and let the dishwasher complete its cycle.
This may be repeated several times a year as needed.
The use of high quality rinse agents such as Cascade
®
Platinum™ Power Dry™ Rinse Aid or Finish
®
Jet-Dry
®
Rinse Aid may help minimize a repeat build up of film.
Also, the use of high quality detergents such as Cascade
®
Platinum™ ActionPacs™ or Finish
®
Quantum
®
Automatic
Dishwashing Detergent will help prevent film build-up.
Feel air on your
legs when standing
in front of the
dishwasher in cycle
This is normal Do not interrupt the cycle. No action is required.
Fan keeps running
after cycle is
complete
The fan may run for an
additional 90 minutes after
the cycle is complete to
maximize drying performance
This depends on the cycle and options selected. See the
Dry and Ultrafresh sections.
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