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24 49-4000289 Rev 0
TROUBLESHOOTING TIPS
Troubleshooting Tips... Before you schedule service
Problem Possible Cause What To Do
Dishwasher won’t
run
Fuse is blown or circuit
breaker is tripped
Replace fuse or reset circuit breaker. Remove any other
appliances from the circuit.
Power is turned off In some installations, the power to the dishwasher is
provided through a wall switch, often located next to the
disposer switch. Make sure it is on.
Control panel is locked Unlock control panel. See the Getting started section.
Possible leak is detected Some models are equipped with leak detection and the
cycle will be cancelled if a leak is detected. The display
will show “LEAK DETECTED”. Contact Café for service.
Proper Start sequence was
not followed
See the Using the dishwasher section.
Control panel lights
go off when you’re
setting controls
Time too long between
touching of selected pads
Each pad must be touched within 30 seconds of the
others. To relight, touch any pad again or open the door
and unlock (top control).
Water standing in the
bottom of the tub
Air gap is clogged Clean the air gap. See the Care and Cleaning section.
High drain loop or air gap not
installed
Refer to the Installation Instructions for proper drain line
installation.
Water won’t pump out
of the tub
Drain is clogged If you have an air gap, clean it. See the Care and
Cleaning section.
If the dishwasher drains into a disposer, run disposer clear.
Check to see if your kitchen sink is draining well. If not,
you may need a plumber.
Steam This is normal Warm, moist air comes through the vent during drying and
when water is being pumped out. This is necessary for drying.
Sanitized or Cycle
Sanitized light does
not illuminate at the
end of the cycle
The door was opened and
the cycle was interrupted
during final rinse
Do not interrupt the cycle by opening the door during the
wash cycle.
The incoming water
temperature was too low
Raise the water heater temperature to between 120°F and
150°F.
Noise Normal operating sounds:
Beeping at the end of the
cycle (on some models)
Detergent cup opening
Water entering dishwasher
Motor stops and starts at
various times during cycle
Spray arms start and stop at
various times
Drain pump sounds during
pump out
Drain pump starts and stops
several times during each
drain
These are all normal. No action is required.
Rattling dishes when the
spray arm rotates
Make sure dishes are properly loaded. See the Loading
section.
Rattling silverware against
door during wash
Tall utensils may be placed in the middle rack to avoid
bumping against inner door during wash cycle.
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