HP 7H8C3AA#ABA OMEN 45L GT22-1080 Gaming Desktop Computer

For more information or for additional troubleshooting options, go to http://www.hp.com/support, and

follow the instructions to find your product.

NOTE: If you have problems using any peripheral devices such as a monitor or a printer with your

computer, see the documentation provided by the product manufacturer for more extensive

troubleshooting.

Computer does not start

If your computer does not start, refer to the following table for possible solutions.

Table 9-1

Computer symptoms and solutions

Symptom Possible solution

Error message: hard

1. Restart the computer.

2. If Windows opens, immediately back up all important data to a backup hard drive.

3. Contact support, regardless of whether Windows started or not.

Computer will not

turn on or start

Be sure that the cables connecting the computer to the AC outlet are plugged in properly. The green power supply

light on the computer should be on. If it is not, try a different AC outlet. If you are still having trouble, contact support.

Be sure that the operating voltage of the AC outlet is appropriate for the electrical voltage of the computer.

Test the AC outlet by plugging a different electrical device into it.

If possible, remove any outlet filters and stabilizers, and then insert the power plug directly into the AC outlet.

Disconnect all peripheral devices. Press and hold the power button down for at least 15 seconds until the computer

turns off. Then press the power button again to turn on the computer.

If the monitor screen is blank, the monitor might not be properly connected. Connect the monitor to the computer,