Napoleon TQ285X-BL-1 Manual

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www.napoleon.comN415-0536 JAN 19.22

KEEP YOUR RECEIPT AS PROOF OF PURCHASE TO VALIDATE YOUR WARRANTY.

Ordering Replacement Parts

WarrantyInforma�on

MODEL:

DATE OF PURCHASE:

SERIAL NUMBER:

(Recordinforma�onhereforeasyreference)

For replacement parts and warranty claims, contact the Napoleon dealer where the product was purchased.

Beforecontactingthedealer,checktheNapoleonGrillsWebsiteformoreextensivecleaning,maintenance,

troubleshootingandpartsreplacementinstructionsatwww.napoleon.com.

Toprocessaclaim,thefollowinginformaonisrequired:

1. Modelandserialnumberoftheunit.

2. Partnumberanddescripon.

3. Aconcisedescriponoftheproblem(‘broken’isnotsucient).

4. Proofofpurchase(photocopyoftheinvoice).

Insomecases,Napoleoncouldrequesttohavethepartsreturnedtothefactoryforinspeconbefore

providingreplacementparts.

BeforecontacngNapoleondealer,pleasenotethatthefollowingitemsarenotcoveredbythewarranty:

• Costsfortransportaon,brokerageorexportdues.

• Labourcostsforremovalandreinstallaon.

• Costsforservicecallstodiagnoseproblems.

• Discolouraonofstainlesssteelparts.

• Partfailureduetolackofcleaningandmaintenance,oruseofimpropercleaners(oven

cleanerorotherharshchemicals).

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Napoleon TQ285X-BL-1 Gas Grill