Napoleon TQ285X-BL-1 Manual

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www.napoleon.com N415-0536 JAN 19.22

Troubleshoong

Problem PossibleCauses Soluon

Lowheat/Lowamewhenvalve

turned to high.

Blockage of gas.

Improperpreheang.

Cylinder freezing up.

Checkforspiderwebsintheburnerororice.

Preheat grill with main burners on high for 5 to 10 minutes.

Whencookingforlongperiodsofme,orwhenthecylinder

is close to being empty, or low outside air temperatures, 1 lb

cylindersdonothaveenoughweedsurfaceareatoallow

liquid propane to turn to vapor. Put on a fresh 1 lb cylinder

or hook-up to a 20 lb tank.

Excessiveare-ups/unevenheat. Improperpreheang.

Excessivegreaseandashbuildupin

drip pan.

Preheat grill with both main burners on high for 5 to 10

minutes.

Clean drip pan regularly. Do not line pan with aluminum foil.

Refertocleaninginstrucons.

Burnersburnwithyellowame,

accompanied by the smell of gas.

Possible spider web or other debris,

orimproperairshueradjustment.

Thoroughly clean burner by removing. See general

maintenanceinstrucons.Openairshuerslightly

accordingtocombusonairadjustmentinstrucons.(This

mustbedonebyaqualiedgasinstaller.)

Flamesliawayfromburner,

accompanied by the smell of gas,

andpossiblydiculesinlighng.

Improperairshueradjustment. Closeairshuerslightlyaccordingtocombusonair

adjustmentinstrucons.(Thismustbedonebyaqualied

gasinstaller.)

Burner will not light with the igniter

but will light with a match.

Jet-reoutletisdirtyorclogged.

Cleanjet-reoutletwithasobristlebrush.

Hummingregulator. Normal occurrence on hot days. Thisisnotadefect.Itiscausedbyinternalvibraonsinthe

regulatoranddoesnotaecttheperformanceorsafetyof

thegasgrill.Hummingregulatorswillnotbereplaced.

“Paint”appearstobepeelinginside

lid or hood.

Greasebuild-uponinsidesurfaces. This is not a defect. The peeling is caused by hardened

grease,whichdriesintopaint-likeshardsthatakeo.

Regularcleaningwillpreventthis.Seecleaninginstrucons.

Burneroutputon“high”seng

istoolow.(Rumblingnoiseand

ueringblueameatburner

surface.)

Lack of gas.

Supply hose is pinched.

Dirtyorcloggedorice.

Spiderwebsorothermaerin

venturi tube.

Check gas level in propane cylinder.

Reposionsupplyhoseasnecessary.

Cleanburnerorice.

Clean out venturi tube.

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Napoleon TQ285X-BL-1 Gas Grill

Manual - Page 12