Samsung NV7B41201AS/SA User Manual

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38 English

Troubleshooting

Code Meaning Action

C-d0

Button problem

Occurs when a button is pressed and

held for a period of time.

Clean the buttons and make sure

there is no water on/around

them. Turn off the oven and try

again. If the problem continues,

contact a local Samsung service

centre.

S-01

Safety shutoff

Oven has continued operating at

a set temperature for an extended

time.

• Under 100 °C - 16 hours

• From 105 °C to 240 °C - 8 hours

• From 245 °C to Max - 4 hours

This is not system failure. Turn

off the oven and remove food.

Then try again normally.

Information codes

If the oven fails to operate, you may see an information code on the display. Check

the table below and try the suggestions.

Code Meaning Action

C-d1 Door lock malfunctions

Turn off the oven and then

restart. If the problem continues,

turn off all power for 30 seconds

or more and then reconnect. If

the problem is not xed, please

contact a service centre.

C-20

Sensor malfunctions

C-21

C-22

C-23

C-F1

Only occurs during EEPROM Read/

Write

C-F0

If there is no communication

between the main PCB and sub PCB

C-F2

Occurs when a communication

problem is maintained between the

Touch IC <-> Main or Sub micom