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en Troubleshooting
26
Fault Cause and troubleshooting
Coffee tastes burnt. Grinding level is set too fine.
▶ Set a coarser grinding level.
→"Adjusting the grinding level", Page18
Type of coffee is not optimal.
▶ Change the coffee variety.
Milk froth quality var-
ies widely.
Milk froth quality depends on the type of milk or plant-
based alternative used.
▶ Optimise the result through the selection of the milk
or vegetable-based drink type.
Appliance is not dis-
pensing milk froth.
Heavy build-up of limescale in the appliance.
▶ Descale the appliance.
Milk frother is soiled.
▶ Clean the milk frother in the dishwasher.
Milk frother is not inserted in the milk.
1. Use more milk.
2. Check whether the milk frother is inserted in the
milk.
3. Slide the outlet system down completely.
Appliance is not dis-
pensing drinks.
Air is in the water filter.
1. Immerse the water filter in water with the opening
facing upwards until no more air bubbles escape.
2. Reinsert the filter.
▶ Firmly press the water filter straight down into the
tank connection.
Residues of limescale remover are blocking the water
tank.
1. Remove the water tank.
2. Clean the water tank thoroughly.
There is dripping wa-
ter on the inner floor
of the appliance.
Drip tray was removed too soon.
▶ Wait a few seconds after the last drink was dis-
pensed before removing the drip tray.
Brewing unit cannot
be removed.
Locking device cannot be released, brewing unit is
jammed.
▶ Switch the appliance off and back on after
3minutes.
Grinder won't start. Appliance is too hot.
1. Disconnect the appliance from the mains.
2. Wait 1hour so the appliance can cool down.
LED lit up despite
water tank being full.
Water tank is missing or wrongly inserted.
▶ Insert the water tank correctly.
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