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en
6
Further information and explanations are
available online:
Table of contents
1 Safety ...........................................8
1.1 General information................... 8
1.2 Intended use.............................. 8
1.3 Restriction on user group.......... 8
1.4 Safety information...................... 8
2 Environmental protection and
saving energy............................12
2.1 Disposing of packaging .......... 12
2.2 Tips for saving energy............. 12
3 Installation and connection......12
3.1 Scope of delivery..................... 12
3.2 Installing and connecting the
appliance................................. 12
4 Familiarising yourself with
your appliance...........................13
4.1 Appliance ................................ 13
4.2 Control panel........................... 13
5 Accessories...............................14
6 Before using for the first time ..14
6.1 Preparing and cleaning the
appliance................................. 14
6.2 General information................. 15
6.3 Water filter
1
.............................. 15
7 Basic operation .........................16
7.1 Switching the appliance on
or off ........................................ 16
7.2 Dispensing beverages ............ 16
7.3 Dispensing a coffee drink
made from fresh beans........... 16
7.4 Dispensing drinks with milk .... 17
7.5 Dispensing a coffee drink
with milk................................... 17
7.6 Frothing up milk ...................... 17
7.7 Drink settings .......................... 17
8 Grinder.......................................18
8.1 Adjusting the grinding level..... 18
9 Basic settings............................19
9.1 Selecting automatic switch-
off............................................. 19
9.2 Switching the signal tone on
or off ........................................ 19
9.3 Setting the water hardness ..... 19
9.4 Resetting the appliance to
the factory settings .................. 20
10 Cleaning and servicing...........20
10.1 Dishwasher-safe compon-
ents........................................ 20
10.2 Cleaning agent ...................... 20
10.3 Cleaning the appliance ......... 21
10.4 Cleaning the drip tray and
coffee dregs container .......... 21
10.5 Cleaning the milk frother ....... 22
10.6 Cleaning the brewing unit ..... 22
10.7 Service programmes ............. 22
11 Troubleshooting......................24
12 Transportation, storage and
disposal ...................................29
12.1 Activating frost protection ..... 29
12.2 Disposing of old appliance ... 29
1
Depending on the appliance specifications
en Safety
8
1 Safety
Observe the following safety instructions.
1.1 General information
¡
Read this instruction manual carefully.
¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Do not connect the appliance if it has been damaged in transit.
1.2 Intended use
Only use this appliance:
¡ for preparing hot drinks.
¡ in private households and in enclosed spaces in a domestic en-
vironment.
¡ up to an altitude of max. 2000m above sea level.
1.3 Restriction on user group
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
Do not let children play with the appliance.
Children must not perform cleaning or user maintenance unless
they are at least 8 years old and are being supervised.
Keep children under the age of 8 years away from the appliance
and power cable.
1.4 Safety information
WARNING‒Risk of suffocation!
Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
▶ Keep packaging material away from children.
▶ Do not let children play with packaging material.
Safety en
9
Children may breathe in or swallow small parts, causing them to
suffocate.
▶ Keep small parts away from children.
▶ Do not let children play with small parts.
WARNING‒Risk of electric shock!
Incorrect installation is dangerous.
▶ Connect and operate the appliance only in accordance with the
specifications on the rating plate.
▶ Connect the appliance to a power supply with alternating cur-
rent only via a properly installed socket with earthing.
▶ The protective conductor system of the domestic electrical in-
stallation must be properly installed.
If the appliance or the power cord is damaged, this is dangerous.
▶ Never operate a damaged appliance.
▶ Never operate an appliance with a cracked or fractured surface.
▶ Never pull on the power cord to unplug the appliance. Always
unplug the appliance at the mains.
▶ If the appliance or the power cord is damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box.
▶ Call customer services. →Page29
Incorrect repairs are dangerous.
▶ Repairs to the appliance should only be carried out by trained
specialist staff.
▶ Only use genuine spare parts when repairing the appliance.
▶ If the power cord of this appliance is damaged, it must be re-
placed by the manufacturer, the manufacturer's Customer Ser-
vice or a similarly qualified person in order to prevent any risk.
An ingress of moisture can cause an electric shock.
▶ Never immerse the appliance or the power cord in water.
▶ Liquids must not be spilled on the appliance plug connection.
▶ Only use the appliance in enclosed spaces.
▶ Never expose the appliance to intense heat or humidity.
▶ Do not use steam- or high-pressure cleaners to clean the appli-
ance.
en Safety
10
WARNING‒Risk of fire!
The appliance will become hot.
▶ Ventilate the appliance adequately.
▶ Never operate the appliance in a cupboard.
It is dangerous to use an extended power cord and non-approved
adapters.
▶ Do not use extension cables or multiple socket strips.
▶ Only use adapters and power cords approved by the manufac-
turer.
▶ If the power cord is too short and a longer one is not available,
please contact an electrician to have the domestic installation
adapted.
WARNING‒Risk of burns!
Some parts of the appliance become very hot.
▶ Never touch hot appliance parts.
▶ Allow hot appliance parts to cool down before touching.
WARNING‒Risk of scalding!
Freshly prepared drinks are very hot.
▶ Leave drinks to cool down if necessary.
▶ Do not let escaping liquids or steam come into contact with
your skin.
WARNING‒Risk of injury!
Improper use of the appliance may endanger the user.
▶ To avoid injuries, only use the appliance for its intended pur-
pose.
Trapped fingers when closing the appliance door.
▶ Be careful of your fingers when closing the appliance door.
The grinder rotates.
▶ Never reach into the grinder.
WARNING‒Danger: Magnetism!
The appliance contains permanent magnets. These may affect
electronic implants, e.g. pacemakers or insulin pumps.
▶ People with electronic implants must stand at least 10 cm away
from the appliance.
Safety en
11
▶ This minimum distance of 10 cm must also be observed for the
water tank when removed.
WARNING‒Risk of harm to health!
Soiling on the appliance may be harmful to health.
▶ To ensure hygiene, follow the cleaning instructions for the appli-
ance.
en Environmental protection and saving energy
12
2 Environmental protec-
tion and saving energy
2.1 Disposing of packaging
The packaging materials are environ-
mentally compatible and can be re-
cycled.
▶ Sort the individual components by
type and dispose of them separ-
ately.
2.2 Tips for saving energy
If you follow these instructions, your
appliance will use less power.
Set the interval for automatic switch-
off to the smallest value.
a
If the appliance is not being used,
it will switch itself off earlier.
→"Basic settings", Page19
Do not interrupt the dispensing pro-
cess prematurely.
a
The amount of water or milk that is
heated is used optimally.
Descale the appliance regularly.
a
Limescale deposits increase the
appliance's energy consumption.
3 Installation and con-
nection
3.1 Scope of delivery
After unpacking all parts, check for
any damage in transit and complete-
ness of the delivery.
Note:Different accessories are en-
closed depending on the appliance
model. This accessory is shown in a
frame with a dashed line.
→Fig. 1
A
Fully automatic coffee ma-
chine
B
Milk frother
C
User manual
D
Cleaning tablet
1
E
Descaling tablet
1
F
Water filter
1
1
Depending on the appliance spe-
cifications
3.2 Installing and connecting
the appliance
ATTENTION!
Risk of damage to the appliance. If
the appliance is not started up cor-
rectly, it may be damaged.
▶ Use the appliance in frost-free
rooms only.
▶ If the appliance has been transpor-
ted or stored below 0°C, wait
3hours at room temperature be-
fore starting it up.
▶ After plugging in, always wait ap-
prox.5seconds.
1. Place the appliance on a level, wa-
ter-resistant surface that is capable
of bearing its weight.
2. Using the mains plug, connect the
appliance to an earthed socket
that has been correctly installed.
Familiarising yourself with your appliance en
13
4 Familiarising yourself
with your appliance
4.1 Appliance
You can find an overview of the parts
of your appliance here.
Note:Individual details and colours
may differ, depending on the appli-
ance model.
→Fig. 2
1
Water tank
2
Cover for water tank
3
Rotary selector for grinder
setting
4
On/off button
5
Aroma lid
6
Bean container
7
Control panel
8
Milk frother holder
9
Brewing unit
10
Rating plate
11
Milk frother
12
Outlet system
13
Brewing chamber door
14
Drip tray
15
Drip pan
16
Filling state indicator, mech-
anical
17
Drip grate
18
Coffee dregs container
4.2 Control panel
You can use the control panel to con-
figure all functions of your appliance
and to obtain information about the
operating status.
Switch the appliance
on or off.
Dispense espresso.
Dispense caffe
crema.
Dispense cap-
puccino.
Dispense latte mac-
chiato.
Froth milk.
Strength
→"Adjusting the cof-
fee strength",
Page17
Start service pro-
gramme.
→Page22
Display
is lit ¡ Fill the water tank
¡ Water tank missing
¡ Change the water filter
¡ is lit
¡ is flashing
¡ Empty trays
¡ Close the brewing chamber
door
en Accessories
14
LEDs ¡ are lit
¡ are pulsating
¡ are flashing
¡ are off
¡ ready for use
¡ dispensing underway
¡ waiting for operation, e.g. with
Calc'nClean
¡ not available
5 Accessories
Use original accessories. These have been made especially for your appliance.
Accessories Retail Customer service
Cleaning tablets TZ80001A
TZ80001B
00312097
00312098
Descaling tablets TZ80002A
TZ80002B
00312094
00312095
Water filter TZ70003 00575491
Water filter pack of 3 TZ70033A -
Microfibre cloth - 00460770
Care set TZ80004A
TZ80004B
00312105
00312106
first time
6 Before using for the
first time
first time
Prepare the appliance for use.
6.1 Preparing and cleaning
the appliance
Remove the protective foils and
clean the appliance and individual
parts. Follow the illustrated instruc-
tions at the beginning of this manual.
ATTENTION!
Unsuitable beans can block up the
grinder.
▶ Only use pure, roasted bean mixes
that are suitable for use in fully
automatic coffee or espresso ma-
chines.
▶ Do not use glazed coffee beans.
▶ Do not use caramelised coffee
beans.
▶ Do not use coffee beans that have
been treated with additives con-
taining sugar.
▶ Do not add ground coffee.
→Fig. 3 - 10
Note:Fill the water tank each day
with fresh, cold, non-carbonated wa-
ter.
Tip:To keep the coffee beans at
their best, store them in a sealed
container in a cool place.
You can keep the coffee beans in the
bean container for several days
without them losing their aroma.
first time en
15
6.2 General information
Please bear this information in mind
so that you can get the best out of
your appliance.
Notes
¡ The appliance has been pro-
grammed at the factory with stand-
ard settings for optimum operation.
¡ The grinder has been factory-set
for optimum operation. If coffee is
only dispensed drop by drop or is
too thin and with too little crema,
you can adjust the grinding level
when the grinder is running.
→"Adjusting the grinding level",
Page18
¡ During operation water droplets
may form at the ventilation slits.
¡ If you do not perform any actions
on the appliance for a certain
period, it will switch off automatic-
ally. You can change the duration
in the basic settings.
¡ For technical reasons steam can
escape from the appliance.
¡ If you press a button, a signal tone
sounds. You can deactivate the
signal tone in the basic settings.
→"Switching the signal tone on or
off", Page19
Tip:Check and set the water hard-
ness before using your appliance.
→"Setting the water hardness",
Page19
Note
The first beverage will not yet have its
full aroma if:
¡ You are using the appliance for the
first time.
¡ You have run a service pro-
gramme.
¡ You have not used the appliance
for a long time.
Do not drink the beverage.
Tip:You will get a stable, fine-pored
crema after you have started up your
appliance and dispensed a few cups.
6.3 Water filter
1
You can use a water filter to minimise
limescale deposits and reduce impur-
ities in the water.
Inserting or replacing a water filter
If you have to change the inserted
water filter, flashes.
ATTENTION!
Possible damage to the appliance
due to limescale build-up.
▶ Change the water filter in good
time.
▶ Change the water filter after
2months at the latest.
Requirement:The appliance is
switched on.
1. Press and hold buttons and
simultaneously for at
least 3 seconds.
2. Press the button.
a The water hardness menu is activ-
ated.
1
Depending on the appliance specifications
en operation
16
3. Press button until lights
up.
4. Immerse the water filter in a glass
of water with the opening facing up
and press the sides together lightly
until no more air bubbles rise to
the surface.
→Fig. 7
5. Set the water hardness on the
aroma ring of the water filter.
‒ Press the water filter firmly into
the empty water tank.
→Fig. 8
You can find out the water hard-
ness from your local water sup-
plier.
6. Fill the water tank with water up to
the max mark.
7. Insert water tank into the appli-
ance.
8. Place a container with a capacity
of at least 1.0l under the outlet.
9. Press the button to save
the setting and start rinsing.
a Water will now flow through the fil-
ter.
10.Press the button to exit
the menu.
11.Empty the container.
a The appliance is ready to use.
Removing the water filter
You can also operate your appliance
without a water filter.
1. Remove the water filter.
2. Set the water hardness.
→"Basic settings", Page19
Tips
¡ You should also change your wa-
ter filter for reasons of hygiene.
¡ With a water filter you need to de-
scale your appliance less fre-
quently.
¡ If you use a water filter, your coffee
will be more flavoursome.
¡ The water filter can be purchased
from retailers or customer service.
→"Accessories", Page14
operation
7 Basic operation
operation
7.1 Switching the appliance
on or off
▶
Press .
When the appliance is switched on
or off, it will rinse itself automatic-
ally. When switched off, the appli-
ance will emit steam into the drip
tray for cleaning. The appliance will
not rinse itself if the appliance is
still warm when switched on or if
no beverage was dispensed be-
fore it was switched off.
7.2 Dispensing beverages
Find out how to prepare a drink of
your choice.
WARNING
Risk of scalding!
Freshly prepared drinks are very hot.
▶ Leave drinks to cool down if ne-
cessary.
▶ Do not let escaping liquids or
steam come into contact with your
skin.
7.3 Dispensing a coffee drink
made from fresh beans
1.
Place a cup under the outlet sys-
tem.
2. To set the coffee strength, press
the
button repeatedly.
3. Press button or .
a The coffee is brewed and then dis-
pensed into the cup.
operation en
17
Tip:To stop the current dispensing
step early, press the or
button.
7.4 Dispensing drinks with
milk
You can make coffee drinks with milk
or froth up milk.
WARNING
Risk of burns!
The milk frother gets very hot.
▶ Let the milk frother cool down be-
fore you touch it.
ATTENTION!
Milk residues can dry on surfaces
and are difficult to remove.
▶ Clean the milk frother after each
use.
Tips
¡ You can also use plant-based al-
ternatives to milk, e.g. soya milk.
¡ The quality of the milk froth de-
pends on the type of milk or plant-
based alternative used.
7.5 Dispensing a coffee drink
with milk
You can choose between cap-
puccino and lattemacchiato.
1. Fill a large cup or a large glass
with approx. 100 ml milk for cap-
puccino or approx. 150 ml milk for
latte macchiato.
2. Place the cup or glass under the
outlet system.
3. Slide the outlet system and milk
frother right down.
4. To set the coffee strength, press
the
button repeatedly.
5. Press button or
.
a The milk is first frothed up in the
cup or glass. The coffee is then
brewed and dispensed into the
cup or the glass.
Tip:To stop the current dispensing
step early, press the or
button.
7.6 Frothing up milk
1.
Fill a large cup or a large glass
with approx. 100 ml milk.
2. Place the cup or glass under the
outlet system.
3. Slide the outlet system and milk
frother right down.
4. Press the button.
a The milk is frothed up.
Note:To stop the dispensing pro-
cess early, press the
button.
7.7 Drink settings
Prepare a drink according to your
taste.
Adjusting the coffee strength
Before making a drink, you can ad-
just the coffee strength.
▶ To set the coffee strength, press
the button repeatedly.
Mild
Normal
Strong
Note:The coffee strength selected is
then active for all drinks made with
coffee.
Adjusting the filling level
You can adjust the filling level of your
drinks.
1. Place a cup under the outlet sys-
tem.
en Grinder
18
2. Press and hold button or
for 3seconds.
a Dispensing takes place, with the
button selected flashing.
3. Once the required filling level is
reached, press the button selected
to stop.
Notes
¡ The new filling level is only appar-
ent when the next drink is dis-
pensed.
¡ You can set the filling level
between 25-60ml for espresso or
80-200ml for caffe crema.
¡ The appliance always brews a min-
imum quantity of approx. 25ml for
espresso and approx. 80ml for
caffe crema.
Tip:You can change the settings at
any time.
→"Basic settings", Page19
Adjusting the frothing time
You can adjust the frothing time of
your drinks.
1. Fill a large cup or a large glass
with approx. 100 ml milk for cap-
puccino or approx. 150 ml milk for
latte macchiato.
2. Place the cup or glass under the
outlet system.
3. Slide the outlet system and milk
frother right down.
4. Press and hold button ,
or for
3seconds.
a The milk is frothed up, and the but-
ton selected flashes.
5. Once the required frothing time is
reached, press the button selected
to stop.
Notes
¡ You can set a limited time depend-
ing on the drink.
¡ Setting the frothing time has no im-
pact on the filling level.
Tip:You can change the settings at
any time.
→"Basic settings", Page19
8 Grinder
Your appliance has an adjustable
grinder, which you can use to cus-
tomise the grinding level of your cof-
fee beans.
8.1 Adjusting the grinding
level
Set the desired grinding level while
the coffee beans are being ground.
WARNING
Risk of injury!
The grinder rotates.
▶ Never reach into the grinder.
ATTENTION!
Risk of damage to the grinder. The
grinder may be damaged if the grind-
ing level is not set properly.
▶ Only set the grinding level when
the grinder is running.
▶ Select the grinding level using the
rotary selector step by step.
Grinding level Setting
Fine grinding
level for lightly
roasted beans
Turn rotary se-
lector anticlock-
wise.
Coarse grind-
ing level for
dark-roasted
beans
Turn rotary se-
lector clockwise.
Basic settings en
19
The grinding level setting only
takes effect after the second cup.
Tip:If the coffee is only dispensed
drop by drop, set a coarser grinding
level.
If the coffee is too thin with too little
crema, set a finer grinding level.
9 Basic settings
You can configure the basic settings
for your appliance to meet your
needs and call up additional func-
tions.
9.1 Selecting automatic
switch-off
Your appliance switches off automat-
ically after the last button is pressed.
You can set the time period to
between 15minutes and 4hours.
1. Press and hold buttons and
simultaneously for at
least 3 seconds.
2. Press the button.
a The automatic switch-off menu will
be activated.
3. To set the required time period,
press the button.
The following settings are possible:
–
15min
– 30min
1
–
1h
– 2h
– 4h
4. Press the button to
save the settings.
5. Press the button to exit
the menu.
9.2 Switching the signal tone
on or off
If you press a button, a signal tone
sounds. You can switch the signal
tone on or off.
1. Press and hold buttons and
simultaneously for at
least 3 seconds.
2. Press the button.
a The signal tone menu is activated.
3. To switch the signal tone on or off,
press .
The following settings are possible:
–
On
1
–
Off
4. Press the button to save
the settings.
5. Press the button to exit
the menu.
9.3 Setting the water hard-
ness
It is important to set the water hard-
ness correctly so that your appliance
indicates in good time that you have
to descale it. You can find out the
water hardness from your local water
supplier.
1. Press and hold buttons and
simultaneously for at
least 3 seconds.
2. Press the button.
a The water hardness menu is activ-
ated.
3. To set the water hardness, press
the button.
The following settings are possible:
–
water hardness 1
–
water hardness 2
– water hardness 3
– water hardness 4
1
1
Factory setting
en Cleaning and servicing
20
– water filter
1
4. Press the button to save
the settings.
5. Press the button to exit
the menu.
Note:If a water softening system is
installed in your house, you can se-
lect
.
9.4 Resetting the appliance to
the factory settings
You can reset your appliance to the
factory settings. This will erase your
own settings.
1. Press and hold buttons and
simultaneously for at
least 3 seconds.
2. Press the button.
a The appliance rinses and the fact-
ory settings are reactivated.
10 Cleaning and servicing
To keep your appliance working efficiently for a long time, it is important to
clean and maintain it carefully.
10.1 Dishwasher-safe components
Here you can find an overview of the components you can clean in the dish-
washer.
ATTENTION!
Some components are sensitive to
heat and may be damaged if they are
cleaned in a dishwasher.
▶ Follow the operating instructions of
the dishwasher.
▶ Only clean dishwasher-safe com-
ponents in the dishwasher.
▶ Only use programmes that do not
heat the components above
60°C.
Suitable:
¡ Drip plate
¡ Drip grate
¡ Coffee dregs container
¡ Mechanical fill level indicator
¡ Milk frother
Not suitable:
¡ Water tank
¡ Water tank lid
¡ Aroma lid
¡ Brewing unit
¡ Drip tray
10.2 Cleaning agent
Only use suitable cleaning agents.
ATTENTION!
Unsuitable cleaning products may
damage the surfaces of the appli-
ance.
▶ Do not use harsh or abrasive de-
tergents.
1
If used
Cleaning and servicing en
21
▶ Do not use cleaning agents con-
taining alcohol or spirits.
▶ Do not use hard scouring pads or
cleaning sponges.
Unsuitable cleaning and descaling
agents may damage the appliance.
▶ Do not use pure citric acid, vinegar
or any vinegar-based agents to de-
scale the appliance.
▶ Do not use descaling agent with
phosphoric acid.
▶ Only use cleaning tablets and de-
scaling tablets that have been spe-
cially developed for the appliance.
→"Accessories", Page14
Tips
¡ Wash new sponge cloths thor-
oughly to remove any salt adher-
ing to them. Salt can cause rust
film to develop on stainless steel
surfaces.
¡ Always remove any residues of
limescale, coffee, milk and clean-
ing/descaling solutions immedi-
ately to prevent corrosion.
10.3 Cleaning the appliance
WARNING
Risk of electric shock!
An ingress of moisture can cause an
electric shock.
▶ Never immerse the appliance or
the power cord in water.
▶ Liquids must not be spilled on the
appliance plug connection.
▶ Do not use steam- or high-pres-
sure cleaners to clean the appli-
ance.
WARNING
Risk of burns!
Some parts of the appliance become
very hot.
▶ Never touch hot appliance parts.
▶ Allow hot appliance parts to cool
down before touching.
1. Disconnect the appliance from the
mains power supply.
2. Clean the housing, the high-gloss
surfaces and the control panel with
a microfibre cloth.
3. Clean the outlet system with a soft,
damp cloth after beverages have
been dispensed.
4. Rinse the water tank with fresh,
clean water.
5. If the appliance has not been used
for a long time, e.g. after a holiday,
clean the entire appliance, includ-
ing moving parts such as the brew-
ing unit or water tank.
Note:The appliance will rinse itself
automatically if you switch it on when
it is cold or switch it off after it has
dispensed coffee. The system is
therefore self-cleaning.
10.4 Cleaning the drip tray
and coffee dregs con-
tainer
Clean and empty the drip tray and
coffee dregs container every day to
prevent deposits. Follow the illus-
trated instructions at the beginning of
this manual.
→Fig. 11 - 15
en Cleaning and servicing
22
10.5 Cleaning the milk frother
Clean the milk frother after each use
to remove residues and ensure its
proper function.
WARNING
Risk of burns!
The milk frother gets very hot.
▶ Let the milk frother cool down be-
fore you touch it.
1. Fill a glass half-full with water and
place under the outlet system.
2. Push the milk frother right down.
3. Press the button.
a Milk system is cleaned.
4. Push the milk frother right up and
allow it to cool down.
5. Remove the milk frother and clean
it thoroughly.
6. Attach the milk frother again.
Note:To stop the process early,
press the
button.
Tip:You can clean the milk frother in
the dishwasher. After rinsing, remove
the detergent residues thoroughly
from the milk frother.
10.6 Cleaning the brewing
unit
In addition to automatic rinsing, also
remove and clean the brewing unit
regularly. Follow the illustrated in-
structions at the beginning of the
manual.
WARNING
Risk of burns!
Some parts of the appliance become
very hot.
▶ Never touch hot appliance parts.
▶ Allow hot appliance parts to cool
down before touching.
ATTENTION!
The brewing unit may be damaged
by improper cleaning.
▶ Do not use washing-up liquid.
▶ Do not use cleaning agents con-
taining vinegar or acids.
▶ Do not clean in the dishwasher.
→Fig. 16 - 25
Note:The door can only be closed if
the brewing unit and drip tray are in-
serted correctly.
10.7 Service programmes
The button lights up de-
pending on the water hardness and
use of your appliance. Use the pro-
gramme to descale and clean your
appliance.
ATTENTION!
Improper cleaning and descaling or a
delay in doing so may damage the
appliance.
▶ Perform Calc'nClean according to
the instructions immediately.
▶ Only put cleaning tablets in the
duct of the brewing unit.
▶ Do not put descaling tablets or
other products in the duct of the
brewing unit.
Tip:Before you start the service pro-
gramme, remove, clean and re-insert
the brewing unit. Clean the milk
frother.
Start Calc'nClean
The process takes approx.40
minutes.
1. Press and hold the but-
ton for at least 5 seconds.
a LED lights up.
2. Open the door.
3. Remove and empty the drip tray
and coffee dregs container.
Cleaning and servicing en
23
4. Remove and clean the brewing
unit.
5. Put a cleaning tablet into the duct
of the brewing unit and re-insert
the brewing unit.
6. Insert the drip tray and coffee
dregs container again and close
the door.
a LED lights up.
7. If there is a water filter, remove it.
8. Fill the empty water tank with luke-
warm water up to the 0.5 l mark
and dissolve one Siemens descal-
ing tablet in it.
9. Re-insert the water tank and place
a container with approx. 1l capa-
city under the outlet system.
10.When flashes, press the
button.
a The programme starts, cleans and
descales the appliance.
a pulses.
a The process takes approximately
20 minutes minutes.
a LED lights up.
11.Empty the container and open the
door.
12.Empty the drip tray and re-insert.
13.Close the door and place the con-
tainer under the outlet system
again.
a LED lights up.
14.Clean the water tank.
If you have removed the water fil-
ter, re-insert the water filter.
15.Fill the water tank with fresh, cold,
non-carbonated water up to the
max mark.
16.When flashes, press the
button.
a The programme starts, cleans and
rinses the appliance.
a pulses.
a LED lights up.
17.Remove and empty the drip tray
and coffee dregs container.
18.Clean the drip tray and the coffee
dregs container and re-insert them
in the appliance.
a The programme has ended and
the appliance is ready for opera-
tion again.
Resetting a service programme
If the service programme is interrup-
ted, e.g. by a power cut,
and will light up.
1. Clean the water tank.
If you have removed the water fil-
ter, re-insert the water filter.
2. Fill the water tank with fresh, cold,
non-carbonated water up to the
max mark.
3. Press the button.
a The service programme starts and
rinses the appliance. The process
takes approximately 2 minutes.
4. Empty the drip tray, clean it and re-
insert.
5. Close the door.
a The programme has ended and
the appliance is ready for opera-
tion again.
en Troubleshooting
24
11 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶ Repairs to the appliance should only be carried out by trained specialist
staff.
▶ Only use genuine spare parts when repairing the appliance.
▶ If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault Cause and troubleshooting
Appliance no longer
responds.
Appliance has a fault.
1. Pull out the mains plug and wait 60seconds.
2. Re-insert the mains plug.
Appliance only dis-
penses water, not cof-
fee.
Empty bean container is not detected by the appli-
ance.
▶ Pour in coffee beans.
Beans are too oily and are not falling into thegrinder.
▶ Gently tap the bean container.
▶ Change the coffee variety.
▶ Do not use oily beans.
▶ Clean the empty bean container with a damp cloth.
Brewing unit is not inserted properly.
▶ Slide the brewing unit right back.
Coffee or milk froth
quality varies widely.
Build-up of limescale in the appliance.
▶ Descale the appliance.
Coffee is not dis-
pensed or has slowed
to a trickle.
Set quantity is not
reached.
Grinding level is set too fine.
▶ Set a coarser grinding level.
→"Adjusting the grinding level", Page18
Heavy build-up of limescale in the appliance.
▶ Descale the appliance.
Air is in the water filter.
1. Immerse the water filter in water with the opening
facing upwards until no more air bubbles escape.
2. Reinsert the filter.
Appliance is soiled.
Troubleshooting en
25
Fault Cause and troubleshooting
Coffee is not dis-
pensed or has slowed
to a trickle.
Set quantity is not
reached.
▶ Clean the brewing unit.
▶ Descale and clean the appliance.
Residues of limescale remover are blocking the water
tank.
1. Remove the water tank.
2. Clean the water tank thoroughly.
Coffee strength is set too high.
▶ Reduce the coffee strength.
Milk or milk-based
drinks are too hot.
Milk froth is too thin,
and there is a loud
suction noise.
There is too little milk in the glass or cup.
1. Use more milk.
2. Change the frothing time.
Milk or milk-based
drinks are too cold.
There is too much milk in the glass or cup.
1. Use less milk.
2. Change the frothing time.
Milk in the glass or cup is too cold.
▶ Use lukewarm milk.
Coffee has no crema. Type of coffee is not optimal.
▶ Use a coffee variety with a higher proportion of Ro-
busta beans.
▶ Use beans with a darker roast.
Beans are no longer fresh.
▶ Use fresh beans.
Grinding level is not appropriate for coffee beans.
▶ Adjust the grinder to a finer setting.
→"Adjusting the grinding level", Page18
Coffee is too acidic. Grinding level is set too coarse.
▶ Adjust the grinder to a finer setting.
→"Adjusting the grinding level", Page18
Type of coffee is not optimal.
▶ Use a coffee variety with a higher proportion of Ro-
busta beans.
▶ Use beans with a darker roast.
Coffee is too bitter. Grinding level is set too fine.
▶ Set a coarser grinding level.
→"Adjusting the grinding level", Page18
Type of coffee is not optimal.
▶ Change the coffee variety.
en Troubleshooting
26
Fault Cause and troubleshooting
Coffee tastes burnt. Grinding level is set too fine.
▶ Set a coarser grinding level.
→"Adjusting the grinding level", Page18
Type of coffee is not optimal.
▶ Change the coffee variety.
Milk froth quality var-
ies widely.
Milk froth quality depends on the type of milk or plant-
based alternative used.
▶ Optimise the result through the selection of the milk
or vegetable-based drink type.
Appliance is not dis-
pensing milk froth.
Heavy build-up of limescale in the appliance.
▶ Descale the appliance.
Milk frother is soiled.
▶ Clean the milk frother in the dishwasher.
Milk frother is not inserted in the milk.
1. Use more milk.
2. Check whether the milk frother is inserted in the
milk.
3. Slide the outlet system down completely.
Appliance is not dis-
pensing drinks.
Air is in the water filter.
1. Immerse the water filter in water with the opening
facing upwards until no more air bubbles escape.
2. Reinsert the filter.
▶ Firmly press the water filter straight down into the
tank connection.
Residues of limescale remover are blocking the water
tank.
1. Remove the water tank.
2. Clean the water tank thoroughly.
There is dripping wa-
ter on the inner floor
of the appliance.
Drip tray was removed too soon.
▶ Wait a few seconds after the last drink was dis-
pensed before removing the drip tray.
Brewing unit cannot
be removed.
Locking device cannot be released, brewing unit is
jammed.
▶ Switch the appliance off and back on after
3minutes.
Grinder won't start. Appliance is too hot.
1. Disconnect the appliance from the mains.
2. Wait 1hour so the appliance can cool down.
LED lit up despite
water tank being full.
Water tank is missing or wrongly inserted.
▶ Insert the water tank correctly.
Troubleshooting en
27
Fault Cause and troubleshooting
LED lit up despite
water tank being full.
Carbonated water is in the water tank.
▶ Fill the water tank with fresh tap water.
Float is stuck in the water tank.
1. Remove the water tank.
2. Clean the water tank thoroughly.
New water filter was not rinsed as per instructions.
1. Rinse the water filter according to the instructions.
2. Place the water filter into operation.
Air is in the water filter.
1. Immerse the water filter in water with the opening
facing upwards until no more air bubbles escape.
2. Reinsert the filter.
Water filter is old.
▶ Insert a new water filter.
Limescale deposits in the water tank are blocking the
system.
1. Clean the water tank thoroughly.
2. Start the Calc'nClean service programme.
All LEDs flashing. There are problems with the power supply.
▶ Only operate the appliance at 220-240V.
LED ap-
pears very frequently.
Decalcified water still contains small amounts of lime.
1. Insert a new water filter.
2. Set the corresponding water hardness.
Incorrect or too little descaling agent used.
▶ When descaling, only use suitable tablets.
Appliance cannot be
operated.
LEDs light up or flash.
Appliance is in demo mode.
1. To deactivate demo mode, press and hold the
button for at least 5 seconds.
2. Remove the water tank.
3. Fill the water tank with fresh water.
4. Re-insert the water tank.
LED flashes.
Door is not properly closed.
▶ Press the door firmly shut.
Appliance is too hot.
1. Disconnect the appliance from the mains.
2. Wait 1hour so the appliance can cool down.
en Troubleshooting
28
Fault Cause and troubleshooting
LED lights up des-
pite empty drip tray.
Appliance is switched off and does not detect empty-
ing.
1. Switch the appliance on, and remove the drip tray.
2. Re-insert the drip tray.
LED flashes and all
beverage LEDs flash-
ing.
Water tank is missing or wrongly inserted.
▶ Insert the water tank correctly.
Pipe system in the appliance is dry.
▶ Insert the water tank correctly.
▶ Fill the water tank with fresh, cold, non-carbonated
water.
Air is in the water filter.
1. Immerse the water filter in water with the opening
facing upwards until no more air bubbles escape.
2. Reinsert the filter.
LEDs , and
flashing.
Ambient temperature is too cold.
▶ Operate the appliance at temperatures over 5°C.
LEDs and
flashing.
Brewing unit is heavily soiled or cannot be removed.
▶ Restart the appliance.
▶ Clean the brewing unit.
LEDs flashing. Appliance has a fault.
▶ Restart the appliance.
and
light up.
Descaling process has been interrupted.
▶ Proceed as described in section
→"Resetting a service programme", Page23.
Transportation, storage and disposal en
29
12 Transportation, stor-
age and disposal
12.1 Activating frost protec-
tion
Protect your appliance from frost dur-
ing transport and storage.
ATTENTION!
Residues of liquid in the appliance
may damage it during transport or
storage.
▶ Empty the pipe system before
transport or storage.
Requirements
¡ The appliance is ready to use.
¡ The water tank has been filled.
1. Place a large container under the
outlet system and push the milk
frother down.
2. Press and hold the button for
at least 5 seconds.
a The LED in the button flashes, and
the appliance heats up.
3. When steam escapes from the
milk frother, remove the water
tank.
4. Let the steam out of the appliance
and wait until the LED flashes
and all of the beverage LEDs flash.
5. Use to switch the appliance off.
6. Empty the water tank and the drip
tray and thoroughly clean the ap-
pliance.
7. Disconnect the appliance from the
mains power supply.
You can now transport or store the
appliance.
Note:The brewing unit is now se-
cured and you cannot remove it.
12.2 Disposing of old appli-
ance
Valuable raw materials can be re-
used by recycling.
1. Unplug the appliance from the
mains.
2. Cut through the power cord.
3. Dispose of the appliance in an en-
vironmentally friendly manner.
Information about current disposal
methods are available from your
specialist dealer or local authority.
This appliance is la-
belled in accordance
with European Directive
2012/19/EU concerning
used electrical and elec-
tronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determ-
ines the framework for
the return and recycling
of used appliances as
applicable throughout
the EU.
13 Customer Service
Function-relevant genuine spare parts
according to the corresponding Eco-
design Order can be obtained from
Customer Service for a period of at
least 7 years from the date on which
your appliance was placed on the
market within the European Eco-
nomic Area.
Note:Under the terms of the manu-
facturer's warranty the use of Cus-
tomer Service is free of charge.
en Technical specifications
30
Detailed information on the warranty
period and terms of warranty in your
country is available from our after-
sales service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (E-
Nr.) and the production number (FD)
of your appliance.
The contact details for Customer Ser-
vice can be found in the Customer
Service directory at the end of the
manual or on our website.
13.1 Product number (E-Nr.)
and production number
(FD)
You can find the product number (E-
Nr.) and the production number (FD)
on the appliance's rating plate.
Make a note of your appliance's de-
tails and the Customer Service tele-
phone number to find them again
quickly.
13.2 Warranty conditions
The guarantee conditions for this ap-
pliance are as defined by our repres-
entative in the country in which it is
sold. Details regarding these condi-
tions can be obtained from the dealer
from whom the appliance was pur-
chased. The bill of sale or receipt
must be produced when making any
claim under the terms of this guaran-
tee.
14 Technical specifica-
tions
Voltage 220–
240V∼
Frequency 50/60Hz
Connection rating 1300W
Maximum static pump
pressure
15 bar
Maximum capacity of
water tank (without fil-
ter)
1,3l
Maximum capacity of
bean container
≈250g
Length of the power
cable
100cm
Appliance height 38,3cm
Appliance width 25,1cm
Appliance depth 43,3cm
Weight, empty ≈8-9kg
Type of grinder Ceramic/
steel
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Service world-wide
58
Service world-
wide
Central Service Contacts
AE
United Arab Emirates,
BSH Home Appliances FZE
Round About 13, Plot Nr MO-0532A
Jebel Ali Free Zone - Dubai
Tel.: +971 4 881 4401*
mailto:[email protected]
www.siemens-home.bsh-group.com/me
*Sun-Thu 8am to 5pm (exclude public hol-
idays)
AU
Australia
BSH Home Appliances Pty. Ltd.
Gate 1, 1555 Centre Road
Clayton, Victoria 3168
Tel.: +61 1300 167 425*
mailto:[email protected]
www.siemens-home.bsh-group.com/au
*Mon-Fri 24 hours
BH
Bahrain,
Bahrain Gas WLL
Bldg 725/ Road 117/ Block 701, Sheikh
Salman Highway, Tubli-701
Manama
Tel.: 01 753 11 11*
mailto:[email protected]
*Sun-Thu 8am to 6pm (exclude public
holidays)
GB
Great Britain
BSH Home Appliances Ltd.
Grand Union House, Old Wolverton Road,
Wolverton
Milton Keynes MK12 5PT
To arrange an engineer visit, to order
spare parts and accessories or for
product advice please visit www.siemens-
home.bsh-group.com/uk Or call Tel.: +44
344 892 8999*
*Calls are charged at the basic rate,
please check with your telephone service
provider for exact charges.
IE
Republic of Ireland
BSH Home Appliances Ltd.
M50 Business Park, Ballymount Road Up-
per, Walkinstown
Dublin 12
To arrange an engineer visit, to order
spare parts and accessories or for
product advice please call Tel.: +353
1450 2655*
www.siemens-home.bsh-group.com/ie
*Calls are charged at the basic rate,
please check with your telephone service
provider for exact charges
IQ
Irak
HOME STAR
HOME STAR for general Trading Import
and Export Ltd.
Koya Main Street, near by Ibrahim Gardy
Mosqu
Erbil
Tel.: +964 750 491 66 80
mailto:[email protected]
-
Irak
DAL COMPANY
Dal Cpmpany for General Traing Ltd.
Empire Bussiness Tower Floor 12-1
Erbil
Tel.: +964 750 739 7073
mailto:[email protected]
JO
Jordan,
Tahboub Brothers For International Sup-
plies Co.
16 Salim Bin Al Hareth Street
Amman,11844
Tel.: +962 6 586 1555
Fax:(00962) 6 5528925
mailto:[email protected]
mailto:[email protected]
www.tahboub.org
MT
Malta, Repubblika ta’ Malta
Aplan Limited The Atrium
The Atrium
Mriehel by Pass
BKR3000 Birkirkara
Tel.: +356 25 495 122
mailto:[email protected]
ZA
South Africa
BSH Home Appliances (Pty) Ltd.
96 Fifteenth Road, Randjespark
1685 Midrand - Johannesburg
Tel.: +27 86 002 6724
mailto:[email protected]
mailto:[email protected]
www.siemens-home.bsh-group.com/za
*8001286343*
8001286343 (030412)
en, ar
EN Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG
AR
Valid within Great Britain:
Imported to Great Britain by
BSH Home Appliances Ltd.
Grand Union House
Old Wolverton Road
Wolverton, Milton Keynes
MK12 5PT
United Kingdom
BSH Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München, GERMANY
siemens-home.bsh-group.com
