A B C D E F G H
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en
5
Table of contents
1 Safety ............................................7
1.1 General information....................7
1.2 Intended use...............................7
1.3 Restriction on user group...........7
1.4 Safety information.......................7
2 Environmental protection and
saving energy.............................11
2.1 Disposing of packaging ...........11
2.2 Tips for saving energy..............11
3 Installation and connection.......11
3.1 Scope of delivery......................11
3.2 Installing and connecting the
appliance..................................11
4 Familiarising yourself with
your appliance............................12
4.1 Appliance .................................12
4.2 Controls ....................................12
5 Accessories................................13
6 Before using for the first time ...13
6.1 Preparing and cleaning the
appliance..................................13
6.2 Checking the water hard-
ness ..........................................13
6.3 Performing initial start-up .........14
6.4 General information..................14
7 Basic operation ..........................15
7.1 Switching the appliance on
or off .........................................15
7.2 Dispensing beverages .............15
7.3 doubleShot and tripleShot........15
7.4 Dispensing a coffee bever-
age with milk ............................15
7.5 Dispensing two cups at once...16
8 Grinder........................................16
8.1 Adjusting the grinding level......16
9 Water filter ..................................17
9.1 Inserting the water filter ............17
9.2 Changing or removing the
water filter .................................17
10 Childproof lock.........................17
10.1 Activating the child-proof
lock.........................................17
10.2 Deactivating the childproof
lock.........................................18
11 Cup heater
1
...............................18
11.1 Activating and deactivating
the cup heater
1
.......................18
12 Favourites.................................18
12.1 Saving beverages from the
beverage selection .................18
12.2 Saving the beverage in the
menu ......................................18
12.3 Changing beverage set-
tings........................................18
12.4 Deleting favourites..................18
12.5 Sorting favourites ...................19
13 HomeConnect .........................19
13.1 HomeConnect settings..........19
13.2 Data protection.......................20
14 Basic settings...........................20
14.1 Changing the basic set-
tings........................................20
14.2 Overview of the basic set-
tings........................................21
15 Cleaning and servicing............22
15.1 Dishwasher-safe compon-
ents.........................................22
15.2 Cleaning agent .......................22
15.3 Cleaning the appliance ..........23
15.4 Cleaning the drip tray and
coffee dregs container ...........24
15.5 Service programmes ..............24
1
Depending on the appliance specifications
en
6
16 Troubleshooting.......................26
17 Transportation, storage and
disposal ....................................31
17.1 Activating frost protection ......31
17.2 Disposing of old appliance ....31
18 Customer Service.....................31
18.1 Product number (E-Nr.),
production number (FD)
and consecutive numbering
(Z-Nr.) .....................................32
18.2 Warranty conditions................32
19 Technical specifications..........32
20 Declaration of Conformity .......32
Safety en
7
1 Safety
Observe the following safety instructions.
1.1 General information
¡ Read this instruction manual carefully.
¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Do not connect the appliance if it has been damaged in transit.
1.2 Intended use
Only use this appliance:
¡ for preparing hot drinks.
¡ In private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of max. 2000m above sea level.
1.3 Restriction on user group
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
Children must not play with the appliance.
Children must not perform cleaning or user maintenance unless
they are at least 8 years old and are being supervised.
Keep children under the age of 8 years away from the appliance
and power cable.
1.4 Safety information
WARNING‒Risk of suffocation!
Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
▶
Keep packaging material away from children.
▶
Do not let children play with packaging material.
en Safety
8
Children may breathe in or swallow small parts, causing them to
suffocate.
▶
Keep small parts away from children.
▶
Do not let children play with small parts.
WARNING‒Risk of electric shock!
Improper installation is dangerous.
▶
Connect and operate the appliance only in accordance with the
specifications on the rating plate.
▶
Connect the appliance to a power supply with alternating cur-
rent only via a properly installed socket with earthing.
▶
The protective conductor system of the domestic electrical in-
stallation must be properly installed.
If the appliance or the power cord is damaged, this is dangerous.
▶
Never operate a damaged appliance.
▶
Never operate an appliance with a cracked or fractured surface.
▶
Never pull on the power cord to unplug the appliance. Always
unplug the appliance at the mains.
▶
If the appliance or the power cord is damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box.
▶
Call customer services. →Page31
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained
specialist staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be re-
placed by the manufacturer, the manufacturer's Customer Ser-
vice or a similarly qualified person in order to prevent any risk.
An ingress of moisture can cause an electric shock.
▶
Never immerse the appliance or the power cord in water.
▶
Liquids must not be spilled on the appliance plug connection.
▶
Only use the appliance in enclosed spaces.
▶
Never expose the appliance to intense heat or humidity.
▶
Do not use steam- or high-pressure cleaners to clean the appli-
ance.
Safety en
9
WARNING‒Risk of fire!
The appliance will become hot.
▶
Ventilate the appliance adequately.
▶
Never operate the appliance in a cupboard.
It is dangerous to use an extended power cord and non-approved
adapters.
▶
Do not use extension cables or multiple socket strips.
▶
If the power cord is too short, contact Customer Service.
▶
Only use adapters approved by the manufacturer.
WARNING‒Risk of burns!
Some parts of the appliance become very hot.
▶
Never touch hot appliance parts.
▶
Allow hot appliance parts to cool down before touching.
WARNING‒Risk of scalding!
Freshly prepared drinks are very hot.
▶
Leave drinks to cool down if necessary.
▶
Do not let escaping liquids or steam come into contact with
your skin.
A remote start via the Home Connect app while the appliance is
unattended may cause scalding to third parties.
▶
Do not reach under the coffee outlet during the dispensing of
drinks.
▶
Keep other persons, in particular children, away from the appli-
ance.
WARNING‒Risk of injury!
Improper use of the appliance may endanger the user.
▶
To avoid injuries, only use the appliance for its intended pur-
pose.
Trapped fingers when closing the appliance door.
▶
Be careful of your fingers when closing the appliance door.
The grinder rotates.
▶
Never reach into the grinder.
en Safety
10
WARNING‒Danger: Magnetism!
The appliance contains permanent magnets. These may affect
electronic implants, e.g. pacemakers or insulin pumps.
▶
People with electronic implants must stand at least 10 cm away
from the appliance.
▶
This minimum distance of 10 cm must also be observed for the
water tank when removed.
WARNING‒Risk of harm to health!
Soiling on the appliance may be harmful to health.
▶
To ensure hygiene, follow the cleaning instructions for the appli-
ance.
Environmental protection and saving energy en
11
Environmental protection and saving energy
2 Environmental protec-
tion and saving energy
Environmental protection and saving energy
2.1 Disposing of packaging
The packaging materials are environ-
mentally compatible and can be re-
cycled.
▶
Sort the individual components by
type and dispose of them separ-
ately.
2.2 Tips for saving energy
If you follow these instructions, your
appliance will use less power.
Set the interval for automatic switch-
off to the smallest value.
a
If the appliance is not being used,
it will switch itself off earlier.
→"Basic settings", Page20
Do not interrupt the dispensing pro-
cess prematurely.
a
The amount of water or milk that is
heated is used optimally.
Descale the appliance regularly.
a
Limescale deposits increase the
appliance's energy consumption.
Installation and connection
3 Installation and con-
nection
Installation and connection
You can find out where and how best
to install your appliance here. You
will also learn how to connect your
appliance to the power supply.
3.1 Scope of delivery
After unpacking all parts, check for
any damage in transit and complete-
ness of the delivery.
Note:Different accessories are en-
closed depending on the appliance
model. This accessory is shown in a
frame with a dashed line.
→Fig.
1
A
Fully automatic coffee ma-
chine
B
Milk tube and suction pipe
C
Instruction manual
D
Insertion aid for water filter
E
Descaling tablets
1
F
Cleaning tablets
1
G
Water filter
1
H
Water hardness testing strip
I
Microfibre cloth
1
Depending on the appliance spe-
cifications
3.2 Installing and connecting
the appliance
ATTENTION!
Risk of damage to the appliance. If
the appliance is not started up cor-
rectly, it may be damaged.
▶
Use the appliance in frost-free
rooms only.
▶
If the appliance has been transpor-
ted or stored below 0°C, wait
3hours at room temperature be-
fore starting it up.
▶
After plugging in, always wait ap-
prox.5seconds.
en Familiarising yourself with your appliance
12
1. Place the appliance on a level, wa-
ter-resistant surface that is capable
of bearing its weight.
2. Using the mains plug, connect the
appliance to an earthed socket
that has been correctly installed.
Familiarising yourself with your appliance
4 Familiarising yourself
with your appliance
Familiarising yourself with your appliance
4.1 Appliance
You can find an overview of the parts
of your appliance here.
Note:Individual details and colours
may differ, depending on the appli-
ance model.
→Fig.
2
1
Touch fields
2
Cup heater
1
3
Aroma lid
4
Bean container
5
Rotary selector for grinder
setting
6
Tablet compartment
7
Cover for water tank
8
Water tank
9
Touch display
10
Brewing chamber door
11
Rating plate
12
Milk system
13
Beverage outlet cover
14
Milk hose and suction pipe
1
Depending on the appliance spe-
cifications
15
Drip tray
1
Depending on the appliance spe-
cifications
4.2 Controls
You can find an overview of the con-
trols for your appliance here.
Touch fields
Here you can find an overview of the
symbols that are always visible.
Switch the appliance on or
off.
Dispense two cups.
Open or close the service
programmes.
Open or close the set-
tings.
Touch display
The touch display functions both as a
display and a control.
Favour-
ites
Select saved beverages
with personal settings.
→Page18
Clas-
sics
Select standard bever-
ages.
coffee-
World
Select basic beverages
which can be extended in
conjunction with
Home Connect.
Cup warmer is switched
on.
Appliance is connected to
Home Connect.
Note:When the appliance is
switched on, you have additional op-
erating options with relevant displays
and messages, e.g. beverage set-
tings.
Set strength.
Accessories en
13
Set per-cup quantity.
Set milk ratio.
Set aroma.
Set temperature.
Accessories
5 Accessories
Accessories
Use original accessories. These have been made especially for your appliance.
Accessories Retail Customer service
Cleaning tablets TZ80001A
TZ80001B
00312097
00312098
Descaling tablets TZ80002A
TZ80002B
00312094
00312095
Water filter TZ70003 00575491
Water filter pack of 3 TZ70033A -
Microfibre cloth - 00460770
Care set TZ80004A
TZ80004B
00312105
00312106
Adapter for milk contain-
ers
TZ70001 17006005
Before using for the first time
6 Before using for the
first time
Before using for the first time
Prepare the appliance for use.
6.1 Preparing and cleaning
the appliance
Remove the protective foil and clean
the appliance and individual parts.
Note:Fill the water tank each day
with fresh, cold, non-carbonated wa-
ter.
ATTENTION!
Unsuitable beans can block up the
grinder.
▶
Only use pure, roasted bean mixes
that are suitable for use in fully
automatic coffee or espresso ma-
chines.
▶
Do not use glazed coffee beans.
▶
Do not use caramelised coffee
beans.
▶
Do not use coffee beans that have
been treated with additives con-
taining sugar.
▶
Do not add ground coffee.
Tip:To keep the coffee beans at
their best, store them in a sealed
container in a cool place.
You can keep the coffee beans in the
bean container for several days
without them losing their aroma.
→Fig.
3
-
16
6.2 Checking the water hard-
ness
It is important to set the water hard-
ness correctly so that your appliance
indicates in good time that it needs
en Before using for the first time
14
descaling. You can use the enclosed
test strip to check the water hardness
or ask your local water company.
1. Briefly dip the test strip in fresh tap
water.
2. Allow the water to drip off the test
strip.
3. Read the water hardness off the
test strip after 1minute.
The table shows allocation of the
levels to the different degrees of
water hardness:
Level German
degrees in
°dH
Total hard-
ness in mmol/
l
1 1-7 0.18-1.25
2 8-14 1.42-2.49
3 15-21 2.67-3.74
4
1
22-30 3.92-5.34
1
Factory setting
Note:If a water softening system is
installed in your house, you can se-
lect "Softening device".
Tip:You can change the settings at
any time.
→"Basic settings", Page20
6.3 Performing initial start-up
After connecting the appliance to the
power supply, configure the settings
for initial start-up. Initial start-up only
appears when switching on for the
first time.
1. Press to switch the appliance
on.
2. Follow the instructions on the dis-
play.
a The display will guide you through
the programme.
Notes
¡ To set up Home Connect, refer to
the documents on Home Connect
supplied with the appliance.
¡ If "Demo mode" is selected, only
the display screens will work. You
can not dispense a beverage or
run a programme.
6.4 General information
Please bear this information in mind
so that you can get the best out of
your appliance.
Notes
¡ The appliance has been pro-
grammed at the factory with stand-
ard settings for optimum operation.
¡ The grinder has been factory-set
for optimum operation. If coffee is
only dispensed drop by drop or is
too thin and with too little crema,
you can adjust the grinding level
when the grinder is running.
→"Adjusting the grinding level",
Page16
¡ If you do not perform any actions
on the appliance for a certain
period, it will switch off automatic-
ally. You can change the duration
in the basic settings. →Page20
¡ During operation water droplets
may form at the ventilation slits
and on the lid of the tablet com-
partment.
¡ For technical reasons steam can
escape from the appliance.
Basic operation en
15
¡ The first beverage will not yet have
its full aroma if:
You are using the appliance for
the first time.
You have run a service pro-
gramme.
You have not used the appli-
ance for a long time.
Do not drink the beverage.
Tip:You will get a stable, fine-pored
crema after you have started up your
appliance and dispensed a few cups.
Basic operation
7 Basic operation
Basic operation
7.1 Switching the appliance
on or off
▶
Press .
When the appliance switches on,
the display shows the Siemens
logo. When the appliance is
switched on or off, it will rinse itself
automatically. When switched off,
the appliance will emit steam into
the drip tray for cleaning. The ap-
pliance does not rinse itself if the
appliance is still warm when
switched on or if no beverage was
dispensed before it was switched
off.
7.2 Dispensing beverages
Find out how to prepare a drink of
your choice.
WARNING
Risk of scalding!
Freshly prepared drinks are very hot.
▶
Leave drinks to cool down if ne-
cessary.
▶
Do not let escaping liquids or
steam come into contact with your
skin.
Notes
¡ With a number of settings your cof-
fee is prepared in several steps.
Wait until the process is fully com-
pleted.
¡ If you are dispensing a beverage
with milk, always connect a con-
tainer filled with milk to the milk
hose and suction pipe.
¡ If the milk system has not been
cleaned, small amounts of milk
may escape when hot water is dis-
pensed.
Tips
¡ You can also use plant-based al-
ternatives to milk, e.g. soya milk.
¡ The quality of the milk foam de-
pends on the type of milk or the
plant-based alternative used.
7.3 doubleShot and tripleShot
The longer coffee brews, the more
bitter substances and undesirable
aromas are released. These bitter
substances and undesirable aromas
affect the taste and digestibility of
coffee.
To ensure that only pleasant-tasting
and easily digestible aromatic sub-
stances are released, coffee beans
are freshly ground and brewed by the
appliance.
Note:The functions "doubleShot" and
"tripleShot" depend on the beverage
strength and beverage size selected.
7.4 Dispensing a coffee
beverage with milk
An example explains how to make a
latte macchiato.
en Grinder
16
WARNING
Risk of burns!
The milk system can become ex-
tremely hot.
▶
Never touch the milk system when
it is hot.
▶
Allow the hot milk system to cool
down before touching it.
Requirements
¡ The milk hose with the suction
pipe is connected to the milk sys-
tem.
¡ The suction pipe is immersed in
milk.
1. Place a glass underneath the
beverage outlet.
2. Press "Classics".
3. Select and press the beverage
symbol for latte macchiato.
‒ To change the strength, press .
‒ To change the per-cup quantity,
press .
‒ To change the milk ratio, press
.
4. Press "Start" and wait until the pro-
cess is complete.
‒ To completely stop dispensing
the beverage, press "Stop".
‒ To only stop the current dis-
pensing step, press "Skip".
After preparing the beverage, the
milk system will automatically
clean itself with a short jet of
steam.
Notes
¡ If you do not change any settings
for approx. 30seconds, the appli-
ance will exit settings mode.
¡ The appliance saves the settings
automatically.
Tip:You can also pre-heat cups be-
fore dispensing using hot water or
the cup heater
1
.
7.5 Dispensing two cups at
once
Depending on the appliance model,
you can make two cups at the same
time for certain beverages.
Note:If the "doubleShot" or
"tripleShot" function is active, the
function for dispensing two cups at
once is not possible.
1. Press the symbol for your desired
drink.
2. Press .
a The setting is shown on the dis-
play.
3. Place two cups on the left and
right underneath the beverage out-
let.
4. Press "Start".
The beverage is prepared in 2
steps. The beans are ground in 2
grinding operations.
a The beverage is brewed and then
runs into the cup.
5. Wait until the process is complete.
Grinder
8 Grinder
Grinder
Your appliance has an adjustable
grinder, which you can use to cus-
tomise the grinding level of your cof-
fee beans.
8.1 Adjusting the grinding
level
Set the desired grinding level while
the coffee beans are being ground.
WARNING
Risk of injury!
The grinder rotates.
▶
Never reach into the grinder.
1
Depending on the appliance specifications
Water filter en
17
ATTENTION!
Risk of damage to the grinder. The
grinder may be damaged if the grind-
ing level is not set properly.
▶
Only set the grinding level when
the grinder is running.
▶
Select the grinding level using the
rotary selector step by step.
Grinding level Setting
Fine grinding
level for dark-
roasted
beans.
Turn rotary se-
lector counter-
clockwise.
Coarse grind-
ing level for
light-roasted
beans.
Turn rotary se-
lector clockwise.
The setting only has an effect after
the second cup of coffee.
Tip:If the coffee is only dispensed
drop by drop, set a coarser grinding
level.
If the coffee is too thin with too little
crema, set a finer grinding level.
Water filter
9 Water filter
Water filter
You can use a water filter to minimise
limescale deposits and reduce impur-
ities in the water.
9.1 Inserting the water filter
ATTENTION!
Possible damage to the appliance
due to limescale build-up.
▶
Change the water filter in good
time.
▶
Change the water filter after
2months at the latest.
1. Press .
2. Press "INTENZA filter" and follow
the instructions on the display.
9.2 Changing or removing the
water filter
You can also operate your appliance
without a water filter.
1. Press .
2. Press "INTENZA filter".
3. Press "Replace" or "Remove" and
follow the instructions on the dis-
play.
Tips
¡ You should also change your wa-
ter filter for reasons of hygiene.
¡ With a water filter you need to de-
scale your appliance less fre-
quently.
¡ If your appliance has not been
used for a long time, for example if
you were on holiday, you should
rinse the water filter before use by
dispensing a cup of hot water.
¡ The water filter can be purchased
from retailers or customer service.
→"Accessories", Page13
Childproof lock
10 Childproof lock
Childproof lock
You can lock the appliance, to pro-
tect children against scalding and
burns.
10.1 Activating the child-
proof lock
Requirement:The appliance is
switched on.
▶
Press and hold for at least
3seconds.
a The display shows "Child-proof
lock active. To unlock, please
press the settings button for 3
seconds."
en Cup heater
18
10.2 Deactivating the child-
proof lock
▶
Press and hold for at least
3seconds.
a The display shows "Child-proof
lock has been deactivated."
Cup heater
11 Cup heater
1
Cup heater
You can use the cup heater to pre-
heat your cups.
11.1 Activating and deactivat-
ing the cup heater
1
WARNING
Risk of burns!
The cup heater
1
can become very
hot.
▶
Never touch the cup heater
1
while
hot.
▶
Allow the hot cup heater
1
to cool
down before touching it.
Tip:Place the cups with their base
on the cup heater to heat the cups to
optimum effect.
▶
You can activate or deactivate the
cup heater
1
in the basic settings.
→"Overview of the basic settings",
Page21
Favourites
12 Favourites
Favourites
Save beverages with your personal
settings as a favourite.
You can mark your favourites with a
colour. A favourite is a beverage with
personal settings. You can change
the settings at any time.
Note:To exit the settings, press .
12.1 Saving beverages from
the beverage selection
1. Select a beverage from "Classics"
or "coffeeWorld".
2. Select the personal beverage set-
tings.
3. Press "Favourite".
4. Select the required colour for the
beverage.
5. Press "Save".
12.2 Saving the beverage in
the menu
1. Press "Favourites".
2. Press .
a The display shows all available
beverages.
3. Select the required beverage.
4. Select the personal beverage set-
tings.
5. Press "Next".
6. Select the required colour for the
beverage.
7. Press "Save".
12.3 Changing beverage set-
tings
1. Press "Favourites".
2. Select the beverage and press
briefly.
3. Change the beverage settings.
4. Press "Apply".
a The new settings are saved.
12.4 Deleting favourites
1. Press "Favourites".
2. Select the beverage.
3. Press "Delete".
4. Confirm "Delete".
1
Depending on the appliance specifications
HomeConnect en
19
12.5 Sorting favourites
1. Press "Settings".
2. Press "Personalisation".
3. Press "Sort favourites".
4. Sort favourites, e.g. by name or
colour.
HomeConnect
13 HomeConnect
HomeConnect
This appliance is network-capable.
Connecting your appliance to a mo-
bile device lets you control its func-
tions via the HomeConnect app, ad-
just its basic settings and monitor its
operating status.
The HomeConnect services are not
available in every country. The avail-
ability of the HomeConnect function
depends on the availability of
HomeConnect services in your coun-
try. You can find information about
this at: www.home-connect.com.
To be able to use HomeConnect,
you must first set up the connection
to the WLAN home network (Wi-Fi
1
)
and to the HomeConnect app.
The HomeConnect app guides you
through the entire login process. Fol-
low the instructions in the HomeCon-
nect app to configure the settings.
Tips
¡ Please consult the documents sup-
plied by HomeConnect.
¡ Please also follow the instructions
in the HomeConnect app.
Notes
¡ Please note the safety precautions
in this instruction manual and
make sure that they are also ob-
served when operating the appli-
ance via the HomeConnect app.
→"Safety", Page7
¡ Operating the appliance on the ap-
pliance itself always takes priority.
During this time it is not possible
to operate the appliance using the
HomeConnect app.
13.1 HomeConnect settings
Adapt HomeConnect to your needs.
You can find the HomeConnect set-
tings in the basic settings for your ap-
pliance. Which settings the display
shows will depend on whether
HomeConnect has been set up and
whether the appliance is connected
to your home network.
Overview of the Home Connect settings
Here you can find an overview of the "Home Connect" settings and network set-
tings.
Basic setting Selection Description
WiFi connection On
Off
Switch off the wireless module with
prolonged absence or to save energy.
Note:In networked standby mode
your appliance requires max. 2W.
1
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
en Basic settings
20
Basic setting Selection Description
Remote start On
Off
Switch remote start on the appliance
on and off.
Note:With the "Home Connect" app
only switch-off is possible.
Add mobile
device
- Connect the appliance to "Home Con-
nect" or additional "Home Connect"
accounts.
Network informa-
tion
- Display network information and appli-
ance information.
Delete network
settings
- Note:You cannot operate your appli-
ance via the "Home Connect" app
without a network connection.
Software update - Note:This setting is only available
with a software update.
13.2 Data protection
Please see the information on data
protection.
The first time your appliance is
registered on a home network
connected to the Internet, your
appliance will transmit the following
types of data to the HomeConnect
server (initial registration):
¡ Unique appliance identification
(consisting of appliance codes as
well as the MAC address of the
Wi-Fi communication module in-
stalled).
¡ Security certificate of the Wi-Fi
communication module (to ensure
a secure data connection).
¡ The current software and hardware
version of your appliance.
¡ Status of any previous reset to
factory settings.
This initial registration prepares the
HomeConnect functions for use and
is only required when you want to
use the HomeConnect functions for
the first time.
Note:Please note that the
HomeConnect functions can only be
utilised with the HomeConnect app.
Information on data protection can be
retrieved in the HomeConnect app.
Basic settings
14 Basic settings
Basic settings
You can configure your appliance to
meet your needs and call up addi-
tional functions.
14.1 Changing the basic set-
tings
1. Press .
a The display shows the list of basic
settings.
2. Select the required basic setting.
a The appliance saves the basic set-
ting automatically.
3. To exit the basic settings, press
.
Basic settings en
21
14.2 Overview of the basic settings
You can find an overview of the basic settings here.
Beverage setting Brewing temperature Set the brewing temper-
ature.
Milk sequence Select the sequence for
milk and coffee.
Latte macchiato pause Select the pause
between milk and coffee.
Reset beverage para-
meters
Reset the beverage set-
tings.
Appliance setting Cup heater
1
Switch the cup heater
1
on or off.
Automatic standby Set the time after which
the appliance automatic-
ally switches off.
Display brightness Set the brightness in
levels.
Sounds ¡ Switch sounds on and
off.
¡ Set the volume.
Water hardness Set the water hardness.
Language Set the language.
Factory settings Reset the appliance to
the factory settings.
Personalisation Brand logo Show or hide the brand
logo on the display.
Operation after switch-on Set the display screen
for "Favourites", "Clas-
sics" or "coffeeWorld".
Sort favourites Set the sequence of fa-
vourites.
Home Connect Information on
Home Connect
To start, scan the QR
code.
→"HomeConnect set-
tings", Page19
Appliance information Beverage counter. Display the number of
beverages dispensed.
1
Depending on the appliance specifications
en Cleaning and servicing
22
Cleaning information Time until the water filter
should next be changed
or a service programme
started.
Version information Display network informa-
tion and appliance in-
formation.
Licence information Display FOSS licence
text.
Mode Mode for demonstration
purposes
Switch "Demo mode" on
or off.
1
Depending on the appliance specifications
Cleaning and servicing
15 Cleaning and servicing
Cleaning and servicing
To keep your appliance working efficiently for a long time, it is important to
clean and maintain it carefully.
15.1 Dishwasher-safe components
Here you can find an overview of the components you can clean in the dish-
washer.
ATTENTION!
Some components are sensitive to
heat and may be damaged if they are
cleaned in a dishwasher.
▶
Follow the operating instructions of
the dishwasher.
▶
Only put dishwasher-safe compon-
ents in the dishwasher.
▶
Only use programmes that do not
heat the water above 60°C.
Suitable:
¡ Drip tray
– Drip pan
– Coffee dregs container
– Mechanical fill level indicator
¡ Milk system with adapter
¡ Milk container with lid
Not suitable:
¡ Water tank
¡ Water tank lid
¡ Aroma lid
¡ Brewing unit
¡ Beverage outlet cover
15.2 Cleaning agent
Only use suitable cleaning agents.
ATTENTION!
Unsuitable cleaning products may
damage the surfaces of the appli-
ance.
▶
Do not use harsh or abrasive de-
tergents.
Cleaning and servicing en
23
▶
Do not use cleaning agents con-
taining alcohol or spirits.
▶
Do not use hard scouring pads or
cleaning sponges.
▶
Do not use citric acid, vinegar or
any vinegar-based agents to de-
scale the appliance.
▶
Only use suitable tablets for clean-
ing and descaling.
▶
Do not use descaling agent with
phosphoric acid.
Tips
¡ Use descaling and cleaning tablets
that have been specially de-
veloped for your appliance. You
can buy tablets from our customer
service.
→"Accessories", Page13
¡ Wash new sponge cloths thor-
oughly to remove any salt adher-
ing to them. Salt can cause rust
film to develop on stainless steel
surfaces.
¡ Always remove any residues of
limescale, coffee, milk, cleaning
and descaling solutions immedi-
ately to prevent corrosion.
15.3 Cleaning the appliance
WARNING
Risk of electric shock!
An ingress of moisture can cause an
electric shock.
▶
Never immerse the appliance or
the power cord in water.
▶
Liquids must not be spilled on the
appliance plug connection.
▶
Do not use steam- or high-pres-
sure cleaners to clean the appli-
ance.
WARNING
Risk of burns!
Some parts of the appliance become
very hot.
▶
Never touch hot appliance parts.
▶
Allow hot appliance parts to cool
down before touching.
1. Clean the housing, the high-gloss
surfaces and the control panel with
the enclosed microfibre cloth.
2. Clean the outlet system with a soft,
damp cloth after beverages have
been dispensed.
3. If the appliance has not been used
for a long time, for example due to
holiday, clean the entire appliance
including the outlet system, milk
system, trays and brewing unit.
Note:The appliance will rinse itself
automatically if you switch it on when
it is cold or switch it off after it has
dispensed coffee. The system is
therefore self-cleaning.
en Cleaning and servicing
24
15.4 Cleaning the drip tray
and coffee dregs con-
tainer
Clean and empty the drip tray and
coffee dregs container every day to
prevent deposits. Follow the illus-
trated instructions at the beginning of
this manual.
→Fig.
17
-
18
15.5 Service programmes
Use the service programmes if you
insert or remove a water filter or in
order to clean your appliance thor-
oughly.
ATTENTION!
Improper cleaning and descaling or a
delay in doing so may damage the
appliance.
▶
Immediately perform the descaling
process in accordance with the in-
structions.
▶
Only use cleaning tablets in the
tablet compartment.
▶
Do not put descaling tablets or
other products in the tablet com-
partment.
Notes
¡ The display indicates the progress
of the descaling or cleaning pro-
cess.
¡ If your appliance has been locked,
you can only operate it again once
the descaling process has been
carried out.
Using the service programmes
1. Press .
2. Press the symbol for the required
programme.
a The display will guide you through
the programme.
Overview of service programmes
You can find an overview of the service programmes here.
Note:The start image shows the remaining number of beverages that can be
dispensed until running the programme and the duration.
INTENZA filter Insert, replace or remove the water fil-
ter.
Milk system cleaning Rinse the milk system automatically.
calc'nClean Combine cleaning and descaling. Re-
move residues of limescale and cof-
fee from the pipes.
Cleaning Remove residues of coffee from the
pipes.
Cleaning and servicing en
25
Descaling Remove residues of limescale from
the pipes.
Brewing unit cleaning The display shows optimum cleaning
of the brewing unit step by step.
Beverage outlet clean-
ing
The display shows optimum cleaning
of the outlet step by step.
Frost protection Drain the pipes to protect the appli-
ance during transport or storage.
Special rinsing If a service programme is interrupted,
e.g. due to a power failure, it will rinse
itself automatically. The appliance is
then ready for use again.
Tips
¡ If you are starting the "Descaling"
or "calc'nClean" programmes,
keep a container with a capacity of
min. 0.5l ready.
¡ If you use a water filter, this will
prolong the time until you have to
run a service programme.
¡ You can combine "Descaling" and
"Cleaning" with the "calc'nClean"
service programme.
en Troubleshooting
26
Troubleshooting
16 Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault Cause and troubleshooting
Appliance no longer
responds.
Appliance has a fault.
1. Pull out the mains plug and wait 10seconds.
2. Re-insert the mains plug.
HomeConnect is not
working correctly.
Different causes are possible.
▶
Go to www.home-connect.com.
Appliance only dis-
penses water, not cof-
fee.
Empty bean container is not detected by the appli-
ance.
▶
Pour in coffee beans.
Coffee shaft on brewing unit is blocked.
▶
Clean the brewing unit.
Beans are too oily and are not falling into thegrinder.
▶
Gently tap the bean container.
▶
Change the coffee variety.
Do not use oily beans.
▶
Clean the empty bean container with a damp cloth.
Brewing unit is not inserted properly.
1. Check whether the brewing unit is inserted correctly
and is securely locked.
2. Push the red lever up to the left.
3. Insert the brewing unit cover.
Appliance is not dis-
pensing milk froth.
Milk system is soiled.
▶
Clean the milk system in the dishwasher.
Milk tube not immersed in milk.
▶
Use more milk.
Troubleshooting en
27
Fault Cause and troubleshooting
Appliance is not dis-
pensing milk froth.
▶
Check whether the milk tube is immersed in the
milk.
Heavy build-up of limescale in the appliance.
▶
Descale the appliance.
No milk intake by the
milk system.
The milk system is assembled incorrectly.
▶
Assemble the milk system correctly.
Milk tube not immersed in milk.
▶
Use more milk.
▶
Check whether the milk tube is immersed in the
milk.
Milk froth is too cold. Milk is too cold.
▶
Use lukewarm milk.
Appliance is not dis-
pensing hot water.
Milk system is soiled.
▶
Clean the milk system in the dishwasher.
Appliance is not dis-
pensing drinks.
Air is in the water filter.
1. Immerse the water filter in water with the opening
facing upwards until no more air bubbles escape.
2. Reinsert the filter.
▶
Firmly press the water filter straight down into the
tank connection.
Residues of limescale remover are blocking the water
tank.
1. Remove the water tank.
2. Clean the water tank thoroughly.
There is dripping wa-
ter on the inner floor
of the appliance.
Drip tray was removed too soon.
▶
Wait a few seconds after the last drink was dis-
pensed before removing the drip tray.
Brewing unit cannot
be removed.
Locking device cannot be released, brewing unit is
jammed.
▶
Switch the appliance off and back on after
3minutes.
Grinder won't start. Appliance is too hot.
1. Disconnect the appliance from the mains.
2. Wait 1hour so the appliance can cool down.
Grinder is not grinding
any coffee beans des-
pite full bean con-
tainer.
Beans are too oily and are not falling into thegrinder.
▶
Gently tap the bean container.
▶
Change the coffee variety.
Do not use oily beans.
▶
Clean the empty bean container with a damp cloth.
en Troubleshooting
28
Fault Cause and troubleshooting
Coffee or milk froth
quality varies widely.
Build-up of limescale in the appliance.
▶
Descale the appliance.
Milk froth quality var-
ies widely.
Milk froth quality depends on the type of milk or plant-
based alternative used.
▶
Optimise the result through the selection of the milk
or vegetable-based drink type.
Coffee is not dis-
pensed or has slowed
to a trickle.
Set quantity is not
reached.
Grinding level is set too fine.
▶
Set a coarser grinding level.
→"Adjusting the grinding level", Page16
Heavy build-up of limescale in the appliance.
▶
Descale the appliance.
Air is in the water filter.
1. Immerse the water filter in water with the opening
facing upwards until no more air bubbles escape.
2. Reinsert the filter.
Appliance is soiled.
▶
Clean the brewing unit.
▶
Descale and clean the appliance.
Coffee has no crema. Type of coffee is not optimal.
▶
Use a coffee variety with a higher proportion of Ro-
busta beans.
▶
Use beans with a darker roast.
Beans are no longer fresh.
▶
Use fresh beans.
Grinding level is not appropriate for coffee beans.
▶
Adjust the grinder to a finer setting.
→"Adjusting the grinding level", Page16
Coffee is too acidic. Grinding level is set too coarse.
▶
Adjust the grinder to a finer setting.
→"Adjusting the grinding level", Page16
Type of coffee is not optimal.
▶
Use a coffee variety with a higher proportion of Ro-
busta beans.
▶
Use beans with a darker roast.
Coffee is too bitter. Grinding level is set too fine.
▶
Set a coarser grinding level.
→"Adjusting the grinding level", Page16
Type of coffee is not optimal.
▶
Change the coffee variety.
Troubleshooting en
29
Fault Cause and troubleshooting
Coffee tastes burnt. Grinding level is set too fine.
▶
Set a coarser grinding level.
→"Adjusting the grinding level", Page16
Type of coffee is not optimal.
▶
Change the coffee variety.
Coffee temperature setting is too high.
▶
Set the coffee temperature lower.
Coffee grounds are
not compact and are
too wet.
The grinding level is not set optimally.
▶
Adjust the grinder to a coarser or finer setting.
→"Adjusting the grinding level", Page16
Beans are too oily.
▶
Use a different type of bean.
Display shows "Please
insert brewing unit.".
Cover is wrongly inserted.
1. Check whether the brewing unit is inserted correctly
and is securely locked.
2. Push the red lever up to the left.
3. Insert the brewing unit cover.
Display shows "Please
fill water tank." despite
the fact that the water
tank is full.
Water tank is wrongly inserted.
▶
Insert the water tank correctly.
Carbonated water is in the water tank.
▶
Fill the water tank with fresh tap water.
Float is stuck in the water tank.
1. Remove the water tank.
2. Clean the water tank thoroughly.
New water filter was not rinsed as per instructions.
1. Rinse the water filter according to the instructions.
2. Place the water filter into operation.
Air is in the water filter.
1. Immerse the water filter in water with the opening
facing upwards until no more air bubbles escape.
2. Reinsert the filter.
Water filter is old.
▶
Insert a new water filter.
Limescale deposits in the water tank are blocking the
system.
1. Clean the water tank thoroughly.
2. Start the descaling programme.
Display shows "Please
clean brewing unit.".
Brewing unit is soiled.
▶
Clean the brewing unit.
en Troubleshooting
30
Fault Cause and troubleshooting
Display shows "Please
clean brewing unit.".
Mechanism of brewing unit is stiff.
▶
Clean the brewing unit.
Display shows "Over-
voltage or under-
voltage".
There are problems with the power supply.
▶
Only operate the appliance at 220-240V.
Display shows "Error
in water system.
Please restart appli-
ance.".
Appliance has a fault.
1. Pull out the mains plug and wait 10seconds.
2. Re-insert the mains plug.
Display very frequently
shows "Please run
calc'nClean pro-
gramme!".
Decalcified water still contains small amounts of lime.
1. Insert a new water filter.
2. Set the corresponding water hardness.
Incorrect or too little descaling agent used.
▶
When descaling, only use suitable tablets.
Service programme has not been carried out in its en-
tirety.
▶
Start the "Special rinsing" service programme.
→"Service programmes", Page24
Transportation, storage and disposal en
31
Transportation, storage and disposal
17 Transportation, stor-
age and disposal
Transportation, storage and disposal
You can find out here how to prepare
your appliance for transportation and
storage. You will also find out how to
dispose of old appliances.
17.1 Activating frost protec-
tion
Protect your appliance from frost dur-
ing transport and storage.
ATTENTION!
Residues of liquid in the appliance
may damage it during transport or
storage.
▶
Empty the pipe system before
transport or storage.
1. Run the "Frost protection" pro-
gramme.
→"Basic settings", Page20
2. Disconnect the appliance from the
mains power supply.
17.2 Disposing of old appli-
ance
Valuable raw materials can be re-
used by recycling.
1. Unplug the appliance from the
mains.
2. Cut through the power cord.
3. Dispose of the appliance in an en-
vironmentally friendly manner.
Information about current disposal
methods are available from your
specialist dealer or local authority.
This appliance is la-
belled in accordance
with European Directive
2012/19/EU concerning
used electrical and elec-
tronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determ-
ines the framework for
the return and recycling
of used appliances as
applicable throughout
the EU.
Customer Service
18 Customer Service
Customer Service
If you have any queries, are unable to
rectify faults on the appliance your-
self or if your appliance needs to be
repaired, contact Customer Service.
Function-relevant genuine spare parts
according to the corresponding Eco-
design Order can be obtained from
Customer Service for a period of at
least 7 years from the date on which
your appliance was placed on the
market within the European Eco-
nomic Area.
Note:Under the terms of the manu-
facturer's warranty the use of Cus-
tomer Service is free of charge.
Detailed information on the warranty
period and terms of warranty in your
country is available from our after-
sales service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (E-
Nr.), the production number (FD) and
the consecutive numbering (Z-Nr.) of
your appliance.
The contact details for Customer Ser-
vice can be found in the Customer
Service directory at the end of the
manual or on our website.
en Technical specifications
32
18.1 Product number (E-Nr.),
production number (FD)
and consecutive num-
bering (Z-Nr.)
You can find the product number (E-
Nr.), the production number (FD) and
the consecutive numbering (Z-Nr.) on
the appliance's rating plate.
Make a note of your appliance's de-
tails and the Customer Service tele-
phone number to find them again
quickly.
18.2 Warranty conditions
You can make warranty claims for
your appliance under the following
conditions.
The guarantee conditions for this ap-
pliance are as defined by our repres-
entative in the country in which it is
sold. Details regarding these condi-
tions can be obtained from the dealer
from whom the appliance was pur-
chased. The bill of sale or receipt
must be produced when making any
claim under the terms of this guaran-
tee.
Technical specifications
19 Technical specifica-
tions
Technical specifications
Facts and figures for your appliance
can be found here.
Voltage 220–
240V∼
Frequency 50Hz
Connection rating 1500W
Maximum static pump
pressure
20bar
Maximum capacity of
water tank (without fil-
ter)
1.8l
Maximum capacity of
bean container
350g
Length of the power
cable
100cm
Appliance height 38.2cm
Appliance width 24.5cm
Appliance depth 43.5cm
Weight, empty 9kg
Type of grinder Ceramic
Declaration of Conformity
20 Declaration of Con-
formity
Declaration of Conformity
BSH Hausgeräte GmbH hereby de-
clares that the appliance with Home
Connect functionality meets the es-
sential requirements and other relev-
ant provisions of the Directive
2014/53/EU.
A detailed RED Declaration of Con-
formity can be found online at
www.siemens-home.bsh-group.com
among the additional documents on
the product page for your appliance.
2.4GHz band: 100mW max.
5GHz band: 100mW max.
BE BG CZ DK DE EE IE EL
ES FR HR IT CY LV LT LU
HU MT NL AT PL PT RO SI
SK FI SE UK NO CH TR
5GHz WLAN (Wi-Fi): For indoor use only.
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Service world-wide
63
Service world-wide
Service world-
wide
Service world-wide
Central Service Contacts
AE
United Arab Emirates,
BSH Home Appliances FZE
Round About 13, Plot Nr MO-0532A
Jebel Ali Free Zone - Dubai
Tel.: 04 881 4401*
mailto:[email protected]
www.siemens-home.bsh-group.com/me
*Sun-Thu 8am to 5pm (exclude public
holidays)
AU
Australia
BSH Home Appliances Pty. Ltd.
Gate 1, 1555 Centre Road
Clayton, Victoria 3168
Tel.: 1300 167 425*
mailto:[email protected]
www.siemens-home.bsh-group.com/au
*Mon-Fri 24 hours
BH
Bahrain,
Bahrain Gas WLL
Bldg 725/ Road 117/ Block 701,
Sheikh Salman Highway, Tubli-701
Manama
Tel.: 01 753 11 11*
mailto:[email protected]
*Sun-Thu 8am to 6pm (exclude public
holidays)
GB
Great Britain
BSH Home Appliances Ltd.
Grand Union House, Old Wolverton
Road, Wolverton
Milton Keynes MK12 5PT
To arrange an engineer visit, to order
spare parts and accessories or for
product advice please visit
www.siemens-home.bsh-group.com/uk
Or call Tel.: 0344 892 8999*
*Calls are charged at the basic rate,
please check with your telephone ser-
vice provider for exact charges.
IE
Republic of Ireland
BSH Home Appliances Ltd.
M50 Business Park, Ballymount Road
Upper, Walkinstown
Dublin 12
To arrange an engineer visit, to order
spare parts and accessories or for
product advice please call Tel.: 01450
2655*
www.siemens-home.bsh-group.com/ie
*Calls are charged at the basic rate,
please check with your telephone ser-
vice provider for exact charges
JO
Jordan,
Tahboub Brothers For International Sup-
plies Co.
16 Salim Bin Al Hareth Street
P.O. Box 212292, Amman
Tel.: 06 586 1555
Fax:(00962) 6 5528925
mailto:[email protected]
mailto:[email protected]
www.tahboub.org
MT
Malta
Aplan Limited The Atrium
The Atrium
Mriehel by Pass
BKR3000 Birkirkara
Tel.: 025 495 122
mailto:[email protected]
ZA
South Africa
BSH Home Appliances (Pty) Ltd.
96 Fifteenth Road, Randjespark
1685 Midrand - Johannesburg
Tel.: 086 002 6724
mailto:[email protected]
mailto:[email protected]
www.siemens-home.bsh-group.com/za
BSH group is a Trade-
mark Licensee of
Siemens AG. Manufac-
turer's Service for
Siemens Home Appli-
ances.
*8001219624*
8001219624 (010216)
en, ar
BSH Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München
GERMANY
www.siemens-home.bsh-group.com
Valid within Great Britain:
Imported to Great Britain by
BSH Home Appliances Ltd.
Grand Union House
Old Wolverton Road
Wolverton, Milton Keynes
MK12 5PT
United Kingdom
Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG
BSH Hausgeräte GmbH Siemens AG
