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Troubleshooting en
25
Fault Cause and troubleshooting
Coffee is not dis-
pensed or has slowed
to a trickle.
Set quantity is not
reached.
▶ Clean the brewing unit.
▶ Descale and clean the appliance.
Residues of limescale remover are blocking the water
tank.
1. Remove the water tank.
2. Clean the water tank thoroughly.
Coffee strength is set too high.
▶ Reduce the coffee strength.
Milk or milk-based
drinks are too hot.
Milk froth is too thin,
and there is a loud
suction noise.
There is too little milk in the glass or cup.
1. Use more milk.
2. Change the frothing time.
Milk or milk-based
drinks are too cold.
There is too much milk in the glass or cup.
1. Use less milk.
2. Change the frothing time.
Milk in the glass or cup is too cold.
▶ Use lukewarm milk.
Coffee has no crema. Type of coffee is not optimal.
▶ Use a coffee variety with a higher proportion of Ro-
busta beans.
▶ Use beans with a darker roast.
Beans are no longer fresh.
▶ Use fresh beans.
Grinding level is not appropriate for coffee beans.
▶ Adjust the grinder to a finer setting.
→"Adjusting the grinding level", Page18
Coffee is too acidic. Grinding level is set too coarse.
▶ Adjust the grinder to a finer setting.
→"Adjusting the grinding level", Page18
Type of coffee is not optimal.
▶ Use a coffee variety with a higher proportion of Ro-
busta beans.
▶ Use beans with a darker roast.
Coffee is too bitter. Grinding level is set too fine.
▶ Set a coarser grinding level.
→"Adjusting the grinding level", Page18
Type of coffee is not optimal.
▶ Change the coffee variety.
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