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2
2-21
Reporting Safety Defects
If you believe that your vehicle has a defect which could cause a crash or could
cause injury or death, you should immediately inform the National Highway
Traffic Safety Administration (NHTSA) in addition to notifying Genesis Customer
Care.
If NHTSA receives similar complaints, it may open an investigation, and if it finds
that a safety defect exists in a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in individual problems
between you, your dealer, or Genesis Customer Care.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153);
go to http://www.safercar.gov;
download the SaferCar mobile application;
or write to: Administrator, NHTSA.
1200 New Jersey Ave, SE.,
Washington, DC. 20590.
You can also obtain other information about motor vehicle safety from
http://www.safercar.gov.
JK1_en_US.book Page 21
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