ninjakitchen.co.uk
OG850UK
INSTRUCTIONS
Electric BBQ Grill
& Smoker
with Smart Cook System
3
ninjakitchen.co.uk
2
ninjakitchen.co.uk
THANK YOU
for purchasing the Ninja Woodfire Pro XL
TECHNICAL SPECIFICATIONS
Voltage: 220-240V~ 50-60Hz
Watts: 1700W
TIP: You can find the model and serial
numbers on the QR code label on the
back of the unit by the power cord.
RECORD THIS INFORMATION
Model Number: �����������������
Serial Number: ������������������
Date of Purchase: ����������������
(Keep receipt)
Store of Purchase: ���������������
REGISTER YOUR PURCHASE
ninjakitchen.co.uk/registerguarantee
Scan QR code using mobile device
CONTENTS
Important Safety Instructions ..........................4
Parts & Accessories ...................................6
Before First Use .......................................6
Where to Locate the Grill .............................7
Use in any Weather ................................... 7
Powering the Grill ....................................7
Removable Smoke Box ...............................8
Cleaning your Grill ....................................8
Getting to Know the Control Panel ......................9
Function Buttons .....................................9
Operating Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Using the Probe ......................................10
How to Correctly Insert the Probe .....................12
Cooking Functions ................................... 13
Smoker ..............................................13
Grill .................................................13
Air Fry ............................................. 14
Roast .............................................. 14
Troubleshooting Guide ................................ 15
Accessories for Purchase .............................. 17
Product Registration ................................. 18
This marking indicates
this product should not
be disposed of with other
household waste. To prevent
possible harm to the
environment or human health from
uncontrolled waste disposal, recycle it
responsibly to promote the sustainable
reuse of material sources. To return
your used device, please use the return
and collection systems or contact
the retailer where this product was
purchased. They can take this product
for environmentally safe recycling.
3
ninjakitchen.co.uk
2
ninjakitchen.co.uk
THANK YOU
for purchasing the Ninja Woodfire Pro XL
TECHNICAL SPECIFICATIONS
Voltage: 220-240V~ 50-60Hz
Watts: 1700W
TIP: You can find the model and serial
numbers on the QR code label on the
back of the unit by the power cord.
RECORD THIS INFORMATION
Model Number: �����������������
Serial Number: ������������������
Date of Purchase: ����������������
(Keep receipt)
Store of Purchase: ���������������
REGISTER YOUR PURCHASE
ninjakitchen.co.uk/registerguarantee
Scan QR code using mobile device
CONTENTS
Important Safety Instructions ..........................4
Parts & Accessories ...................................6
Before First Use .......................................6
Where to Locate the Grill .............................7
Use in any Weather ................................... 7
Powering the Grill ....................................7
Removable Smoke Box ...............................8
Cleaning your Grill ....................................8
Getting to Know the Control Panel ......................9
Function Buttons .....................................9
Operating Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Using the Probe ......................................10
How to Correctly Insert the Probe .....................12
Cooking Functions ................................... 13
Smoker ..............................................13
Grill .................................................13
Air Fry ............................................. 14
Roast .............................................. 14
Troubleshooting Guide ................................ 15
Accessories for Purchase .............................. 17
Product Registration ................................. 18
This marking indicates
this product should not
be disposed of with other
household waste. To prevent
possible harm to the
environment or human health from
uncontrolled waste disposal, recycle it
responsibly to promote the sustainable
reuse of material sources. To return
your used device, please use the return
and collection systems or contact
the retailer where this product was
purchased. They can take this product
for environmentally safe recycling.
WARNING
Failure to follow these instructions could result in electric shock, fire or burn hazard which could cause
property damage, personal injury, or death. When using electrical appliances, basic safety precautions should always be followed,
including the following:
1 To eliminate a choking hazard for young children,
discard all packaging materials immediately upon
unpacking.
2 This appliance is for outdoor household use
only. DO NOT use this appliance for anything
other than its intended use. DO NOT use in
moving vehicles or boats. Misuse may cause
injury.
3 DO NOT use indoors. This grill is designed for
OUTDOOR USE ONLY in a well-ventilated area.
If used under any overhead cover, toxic fumes,
including carbon monoxide, may accumulate
and cause serious bodily injury or death.
4 This appliance can be used by persons,
including children, with reduced physical,
sensory, or mental capabilities or lack of
experience and knowledge if they have been
given supervision or instruction concerning use
of the appliance in a safe way and understand
the hazards involved.
5 ALWAYS ensure the appliance is properly
assembled before use. DO NOT use without
side handles attached.
6 To avoid property damage from flame or heat
maintain a minimum distance of 92cm (3 feet)
from rear, sides and top to walls, rails or other
combustible constructions.
7 Ensure the surface is level, stable, clean and
dry. DO NOT place the appliance near the
edge of the surface the grill is placed on during
operation.
8 Children should be supervised to ensure that
they do not play with the appliance. Keep the
appliance and its cord out of reach of children.
DO NOT allow the appliance to be used near,
cleaned or maintained by children.
9 The appliance should be supplied through a
residual current device (RCD) having a rated
residual operating current not exceeding
30mA. The appliance is to be connected to a
socket-outlet having an earthing contact.
10 A short power-supply cord is provided to
reduce the risk of children less than 8 years
grabbing the cord or becoming entangled
and to reduce the risk of people tripping over
a longer cord. SUITABLE FOR USE WITH
OUTDOOR APPLIANCES. Longer detachable
power-supply cord or extension cords are
available and may be used if care is exercised in
their use.
11 To avoid property damage and burn injury from
flame or heat, ALWAYS maintain a minimum
safe distance of at least 1 foot (30cm) from the
pellet box during smoking. Small flames can
come out from the pellet box if the grill lid is
lifted in windy conditions.
12 To avoid burn injury, ALWAYS use pellet scoop
when adding pellets to smoker box. DO NOT
add pellets by hand.
13 To avoid burn injury and property damage,
make sure the lid of the smoke box is fully
closed to prevent flames from escaping out of
the smoke box.
14 Pellets may continue to burn after cook time is
complete. Do not touch or remove the smoke
box until the grill has stopped smoking, pellets
have completely burnt out and the smoke box
has cooled.
15 To avoid personal injury and burns allow to
cool before cleaning, disassembly, putting in or
taking off parts and storage.
16 DO NOT allow pellets to overflow the pellet
box. Doing so will introduce oxygen leading
to combustion, flame and damage to the unit
which may result in burn injury.
17 DO NOT touch hot surfaces. Appliance
surfaces are hot during and after operation. To
prevent burns or personal injury, ALWAYS use
protective hot pads or insulated oven gloves
and use available handles and knobs.
18 DO NOT touch accessories during or
immediately after cooking. The basket will
become extremely hot during the cooking
process. Avoid physical contact while removing
the accessory from the appliance. To prevent
burns or personal injury ALWAYS use care
when using with product. We recommend use
of long handed utensil and protective hot pads
or insulated oven gloves.
19 ALWAYS ensure the grill is completely cool
before releasing and removing the cooking
plates or moving the to avoid burns or personal
injury.
20 DO NOT use the appliance without the grill
plate installed.
21 To protect against electric shock, cord and
extension cord should be arranged so that
they will not drape over the worktop or table
top where they can be pulled on by children
or tripped over. Keep the cord connection dry
and DO NOT immerse cord, plugs or main unit
housing in water or other liquid.
22 Regularly inspect the appliance and power
cord. DO NOT use the appliance if there is
damage to the power cord or plug. If the
appliance malfunctions or has been damaged
in any way, immediately stop use and call
Customer Service.
23 NEVER use socket below worktop surface.
24 NEVER connect this appliance to an external
timer switch or separate remote-control
system.
25 DO NOT place appliance and let cord touch hot
surfaces.
26 Only use recommended accessories included
with this appliance or authorised by SharkNinja.
The use of accessories or attachments not
recommended by SharkNinja may cause a risk
of fire or injury.
27 Before placing any accessory into the cooker,
ensure it is clean and dry.
28 DO NOT move the appliance when in use.
29 DO NOT cover the air intake vent or air outlet
vent while unit is operating. Doing so will
prevent even cooking and may damage the unit
or cause it to overheat.
30 DO NOT place anything on top of the product
when the lid is closed during use.
31 Ensure the grill plate is correctly inserted and
securely locked into position.
32 DO NOT use this appliance for deep-frying.
33 Some foods may cause oils or grease to splash.
Use care when opening the grill to avoid burns.
34 Should a grease fire occur or the unit emits
black smoke, unplug immediately. Wait for
smoking to stop before removing any cooking
accessories.
35 Socket voltages can vary, affecting the
performance of your product. To prevent
possible illness, ALWAYS use an external food
probe to check that your food is cooked to the
recommended temperatures.
36 Use ONLY genuine food grade wood pellets
from Ninja in your unit.
37 NEVER use heating fuel pellets, hardwood,
charcoal, liquid fuels or any other combustible
material in the Smoker.
38 Keep hands and face away from Smoker Box
when unit is in use and hot.
39 ALWAYS keep a fire extinguisher suitable for
electrical fires accessible while operating the
smoker.
40 ALWAYS store wood pellets in a dry location,
away from heat-producing appliances and
other fuel containers.
41 Keep your grill clean and do not allow excess
grease or ash to collect inside or on the smoke
box and cartridge. Doing so significantly
increases the chances of a grease fire and
additional smoke which can taint the flavour
of your food.
42 Please refer to the Cleaning & Maintenance
section for regular maintenance of the
appliance.
43 To disconnect, press the power button to turn
the unit off, then unplug from socket when not
in use and before cleaning.
44 DO NOT clean this product with a water spray
or the like.
45 DO NOT clean with metal scouring pads. Pieces
can break off the pad and touch electrical
parts, creating a risk of electric shock.
46 Store indoors when not in use for long periods.
47 Store out of reach of children.
48 DO NOT keep uncovered grill exposed to
elements. ALWAYS use grill cover when stored
outdoors.
IMPORTANT SAFETY INSTRUCTIONS
OUTDOOR HOUSEHOLD USE ONLY. READ ALL INSTRUCTIONS BEFORE USE
SAVE THESE INSTRUCTIONS
Read and review instructions to understand operation and use of product.
Indicates the presence of a hazard that can cause personal injury, death or substantial property damage if the warning included
with this symbol is ignored.
Avoid contact with hot surface. Always use hand protection to avoid burns.
5
ninjakitchen.co.uk
4
ninjakitchen.co.uk
WARNING
Failure to follow these instructions could result in electric shock, fire or burn hazard which could cause
property damage, personal injury, or death. When using electrical appliances, basic safety precautions should always be followed,
including the following:
1 To eliminate a choking hazard for young children,
discard all packaging materials immediately upon
unpacking.
2 This appliance is for outdoor household use
only. DO NOT use this appliance for anything
other than its intended use. DO NOT use in
moving vehicles or boats. Misuse may cause
injury.
3 DO NOT use indoors. This grill is designed for
OUTDOOR USE ONLY in a well-ventilated area.
If used under any overhead cover, toxic fumes,
including carbon monoxide, may accumulate
and cause serious bodily injury or death.
4 This appliance can be used by persons,
including children, with reduced physical,
sensory, or mental capabilities or lack of
experience and knowledge if they have been
given supervision or instruction concerning use
of the appliance in a safe way and understand
the hazards involved.
5 ALWAYS ensure the appliance is properly
assembled before use. DO NOT use without
side handles attached.
6 To avoid property damage from flame or heat
maintain a minimum distance of 92cm (3 feet)
from rear, sides and top to walls, rails or other
combustible constructions.
7 Ensure the surface is level, stable, clean and
dry. DO NOT place the appliance near the
edge of the surface the grill is placed on during
operation.
8 Children should be supervised to ensure that
they do not play with the appliance. Keep the
appliance and its cord out of reach of children.
DO NOT allow the appliance to be used near,
cleaned or maintained by children.
9 The appliance should be supplied through a
residual current device (RCD) having a rated
residual operating current not exceeding
30mA. The appliance is to be connected to a
socket-outlet having an earthing contact.
10 A short power-supply cord is provided to
reduce the risk of children less than 8 years
grabbing the cord or becoming entangled
and to reduce the risk of people tripping over
a longer cord. SUITABLE FOR USE WITH
OUTDOOR APPLIANCES. Longer detachable
power-supply cord or extension cords are
available and may be used if care is exercised in
their use.
11 To avoid property damage and burn injury from
flame or heat, ALWAYS maintain a minimum
safe distance of at least 1 foot (30cm) from the
pellet box during smoking. Small flames can
come out from the pellet box if the grill lid is
lifted in windy conditions.
12 To avoid burn injury, ALWAYS use pellet scoop
when adding pellets to smoker box. DO NOT
add pellets by hand.
13 To avoid burn injury and property damage,
make sure the lid of the smoke box is fully
closed to prevent flames from escaping out of
the smoke box.
14 Pellets may continue to burn after cook time is
complete. Do not touch or remove the smoke
box until the grill has stopped smoking, pellets
have completely burnt out and the smoke box
has cooled.
15 To avoid personal injury and burns allow to
cool before cleaning, disassembly, putting in or
taking off parts and storage.
16 DO NOT allow pellets to overflow the pellet
box. Doing so will introduce oxygen leading
to combustion, flame and damage to the unit
which may result in burn injury.
17 DO NOT touch hot surfaces. Appliance
surfaces are hot during and after operation. To
prevent burns or personal injury, ALWAYS use
protective hot pads or insulated oven gloves
and use available handles and knobs.
18 DO NOT touch accessories during or
immediately after cooking. The basket will
become extremely hot during the cooking
process. Avoid physical contact while removing
the accessory from the appliance. To prevent
burns or personal injury ALWAYS use care
when using with product. We recommend use
of long handed utensil and protective hot pads
or insulated oven gloves.
19 ALWAYS ensure the grill is completely cool
before releasing and removing the cooking
plates or moving the to avoid burns or personal
injury.
20 DO NOT use the appliance without the grill
plate installed.
21 To protect against electric shock, cord and
extension cord should be arranged so that
they will not drape over the worktop or table
top where they can be pulled on by children
or tripped over. Keep the cord connection dry
and DO NOT immerse cord, plugs or main unit
housing in water or other liquid.
22 Regularly inspect the appliance and power
cord. DO NOT use the appliance if there is
damage to the power cord or plug. If the
appliance malfunctions or has been damaged
in any way, immediately stop use and call
Customer Service.
23 NEVER use socket below worktop surface.
24 NEVER connect this appliance to an external
timer switch or separate remote-control
system.
25 DO NOT place appliance and let cord touch hot
surfaces.
26 Only use recommended accessories included
with this appliance or authorised by SharkNinja.
The use of accessories or attachments not
recommended by SharkNinja may cause a risk
of fire or injury.
27 Before placing any accessory into the cooker,
ensure it is clean and dry.
28 DO NOT move the appliance when in use.
29 DO NOT cover the air intake vent or air outlet
vent while unit is operating. Doing so will
prevent even cooking and may damage the unit
or cause it to overheat.
30 DO NOT place anything on top of the product
when the lid is closed during use.
31 Ensure the grill plate is correctly inserted and
securely locked into position.
32 DO NOT use this appliance for deep-frying.
33 Some foods may cause oils or grease to splash.
Use care when opening the grill to avoid burns.
34 Should a grease fire occur or the unit emits
black smoke, unplug immediately. Wait for
smoking to stop before removing any cooking
accessories.
35 Socket voltages can vary, affecting the
performance of your product. To prevent
possible illness, ALWAYS use an external food
probe to check that your food is cooked to the
recommended temperatures.
36 Use ONLY genuine food grade wood pellets
from Ninja in your unit.
37 NEVER use heating fuel pellets, hardwood,
charcoal, liquid fuels or any other combustible
material in the Smoker.
38 Keep hands and face away from Smoker Box
when unit is in use and hot.
39 ALWAYS keep a fire extinguisher suitable for
electrical fires accessible while operating the
smoker.
40 ALWAYS store wood pellets in a dry location,
away from heat-producing appliances and
other fuel containers.
41 Keep your grill clean and do not allow excess
grease or ash to collect inside or on the smoke
box and cartridge. Doing so significantly
increases the chances of a grease fire and
additional smoke which can taint the flavour
of your food.
42 Please refer to the Cleaning & Maintenance
section for regular maintenance of the
appliance.
43 To disconnect, press the power button to turn
the unit off, then unplug from socket when not
in use and before cleaning.
44 DO NOT clean this product with a water spray
or the like.
45 DO NOT clean with metal scouring pads. Pieces
can break off the pad and touch electrical
parts, creating a risk of electric shock.
46 Store indoors when not in use for long periods.
47 Store out of reach of children.
48 DO NOT keep uncovered grill exposed to
elements. ALWAYS use grill cover when stored
outdoors.
IMPORTANT SAFETY INSTRUCTIONS
OUTDOOR HOUSEHOLD USE ONLY. READ ALL INSTRUCTIONS BEFORE USE
SAVE THESE INSTRUCTIONS
Read and review instructions to understand operation and use of product.
Indicates the presence of a hazard that can cause personal injury, death or substantial property damage if the warning included
with this symbol is ignored.
Avoid contact with hot surface. Always use hand protection to avoid burns.
5
ninjakitchen.co.uk
4
ninjakitchen.co.uk
PARTS & ACCESSORIES
A Main Unit
B Integrated Smoke Box
C Pellet Box
D Control Panel
E Built-in Probe
F Probe Socket
G Onboard Probe storage.
Slide out to access
probe.
H Power cord and RCD
plug
I ON/O Switch
J Grill Plate
K Pellet Scoop
L Crisper Basket
M Grease Tray
N Grease Tray Liner
To order replacement or additional parts and accessories, visit ninjakitchen.co.uk
POWERING THE GRILL
1 Plug the RCD into electrical socket. Switch socket on.
2 Press RESET button on the RCD. The circle above
the RESET button should be illuminated orange. If
this isn’t the case, try a dierent socket. Note: It may
be dicult to see the orange if in direct sunlight.
3 Press the TEST button on the RCD. The circle should
now show black. This means the RCD is functioning
correctly. If pressing the TEST button does not
change the circle to black then contact customer
services.
4 After establishing if the RCD is functioning correctly
once again press RESET. The orange illumination
should re-appear. The unit can now be switched on.
NOTE: RCD Light;
ORANGE = RCD is ON ; BLACK = RCD is OFF
5 Press the on/o switch at the back of the unit to the
side of the right-hand leg. Switch is on when the side
with the line is pressed down.
6 Now turn the dial on the front of the control panel
and turn it to the desired function. The display
should illuminate to reveal times or temps. The grill is
now ready to use.
NOTE: The RESET button on the RCD will need
to be pressed every time the unit is unplugged or
the socket switched o.
EXTENSION CORD
If using an extension cord, ensure it is suitable for
use outdoors with outdoor appliances. Using the
incorrect cord could lead to the cord overheating,
melting and/or a drop in voltage. A drop in voltage
can increase preheat times and impact cooking
performance and/or cook times.
BEFORE FIRST USE - CONTINUED
Where to locate the grill
Place grill on a stable and level surface. It is
important this can support the weight and size of
the unit. The underside stays cool and so you can
place the unit on any surface. Position the unit at
least 90cm (3 feet) from walls or anything over
head due to heat and smoke output.
Use in any weather
This grill is safe to use in any weather. The main
unit is IPX4 rated and the plug is IP66. The RCD
plug provides additional protection and it is
designed to trip should there be any issue with
the circuit. When not in use we advise you cover
the unit to keep it looking it’s best. Whilst the unit
is safe it will show signs of weathering if exposed
to the elements.
1 Remove and discard any packaging material and tape from the unit. Some stickers are to be permanently
kept on the unit, ONLY remove stickers with ‘peel here’.
2 Remove all accessories from the package and read this manual carefully. Please pay particular attention to
operational instructions, warnings and important safeguards to avoid any injury or property damage.
3 Wash the grill plate and crisper basket in warm, soapy water, then rinse and dry thoroughly. The grill plate,
crisper basket and base unit are NOT dishwasher safe. NEVER clean the main unit in the dishwasher.
NOTE: The base liner underneath the bottom heating element may have some visible discoloration.
This is a result of our normal manufacturing process. The unit has not been previously used.
4 DO NOT use abrasive brushes or sponges on the cooking surfaces, as they will cause damage to the coating.
BEFORE FIRST USE
We recommend placing all accessories inside the grill and running it on GRILL, temp set to HI
for 20 minutes without adding food. This removes any residues. This is completely safe and not
detrimental to the performance of the grill.
Continue following instructions on page 5 before attempting to do this.
K
G
N
L
M
J
C
E
I (Fig. A)
H
RED LIGHT = ON
D
F
A
B
7
ninjakitchen.co.uk
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ninjakitchen.co.uk
PARTS & ACCESSORIES
A Main Unit
B Integrated Smoke Box
C Pellet Box
D Control Panel
E Built-in Probe
F Probe Socket
G Onboard Probe storage.
Slide out to access
probe.
H Power cord and RCD
plug
I ON/O Switch
J Grill Plate
K Pellet Scoop
L Crisper Basket
M Grease Tray
N Grease Tray Liner
To order replacement or additional parts and accessories, visit ninjakitchen.co.uk
POWERING THE GRILL
1 Plug the RCD into electrical socket. Switch socket on.
2 Press RESET button on the RCD. The circle above
the RESET button should be illuminated orange. If
this isn’t the case, try a dierent socket. Note: It may
be dicult to see the orange if in direct sunlight.
3 Press the TEST button on the RCD. The circle should
now show black. This means the RCD is functioning
correctly. If pressing the TEST button does not
change the circle to black then contact customer
services.
4 After establishing if the RCD is functioning correctly
once again press RESET. The orange illumination
should re-appear. The unit can now be switched on.
NOTE: RCD Light;
ORANGE = RCD is ON ; BLACK = RCD is OFF
5 Press the on/o switch at the back of the unit to the
side of the right-hand leg. Switch is on when the side
with the line is pressed down.
6 Now turn the dial on the front of the control panel
and turn it to the desired function. The display
should illuminate to reveal times or temps. The grill is
now ready to use.
NOTE: The RESET button on the RCD will need
to be pressed every time the unit is unplugged or
the socket switched o.
EXTENSION CORD
If using an extension cord, ensure it is suitable for
use outdoors with outdoor appliances. Using the
incorrect cord could lead to the cord overheating,
melting and/or a drop in voltage. A drop in voltage
can increase preheat times and impact cooking
performance and/or cook times.
BEFORE FIRST USE - CONTINUED
Where to locate the grill
Place grill on a stable and level surface. It is
important this can support the weight and size of
the unit. The underside stays cool and so you can
place the unit on any surface. Position the unit at
least 90cm (3 feet) from walls or anything over
head due to heat and smoke output.
Use in any weather
This grill is safe to use in any weather. The main
unit is IPX4 rated and the plug is IP66. The RCD
plug provides additional protection and it is
designed to trip should there be any issue with
the circuit. When not in use we advise you cover
the unit to keep it looking it’s best. Whilst the unit
is safe it will show signs of weathering if exposed
to the elements.
1 Remove and discard any packaging material and tape from the unit. Some stickers are to be permanently
kept on the unit, ONLY remove stickers with ‘peel here’.
2 Remove all accessories from the package and read this manual carefully. Please pay particular attention to
operational instructions, warnings and important safeguards to avoid any injury or property damage.
3 Wash the grill plate and crisper basket in warm, soapy water, then rinse and dry thoroughly. The grill plate,
crisper basket and base unit are NOT dishwasher safe. NEVER clean the main unit in the dishwasher.
NOTE: The base liner underneath the bottom heating element may have some visible discoloration.
This is a result of our normal manufacturing process. The unit has not been previously used.
4 DO NOT use abrasive brushes or sponges on the cooking surfaces, as they will cause damage to the coating.
BEFORE FIRST USE
We recommend placing all accessories inside the grill and running it on GRILL, temp set to HI
for 20 minutes without adding food. This removes any residues. This is completely safe and not
detrimental to the performance of the grill.
Continue following instructions on page 5 before attempting to do this.
K
G
N
L
M
J
C
E
I (Fig. A)
H
RED LIGHT = ON
D
F
A
B
7
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ninjakitchen.co.uk
REMOVABLE SMOKE BOX
The smoke box comes fully installed in the unit and
is located on the right side of the lid. Always ensure
the removable smoke box is inserted into place
before adding pellets. Review all warnings before
proceeding.
Installing the smoke box:
To install, hold the smoke box lid open with one
hand and insert the removable smoke box so it
sits into place.
Adding Ninja Woodfire Pellets:
Fill the pellet scoop to the top and level o to
avoid spilling. While holding the smoke box lid
open, pour pellets into the smoke box until filled
to the top, then close the smoke box lid. Ensure
the lid is properly closed before cooking.
Use only Ninja Woodfire Pellets for best results,
performance and flavour.
Removing the smoke box and cleaning:
To avoid burns, allow pellets to completely burn
and smoke box to cool completely, then remove
smoke box and safely discard all contents.
CLEANING YOUR GRILL
The grill should be cleaned thoroughly after
each use. ALWAYS let the appliance and
accessories cool before cleaning.
• Unplug the grill from power source before
cleaning. Keep the lid open after removing
your food to allow the unit to cool quicker.
• Remove smoke box and safely discard all
contents after every use.
• It is not required to clean the smoke box after
every use. We recommend using a wire brush
to remove extra creosote after every 10 uses.
• The pellet scoop is dishwasher safe. The grill
plate, crisper basket, grease tray, and smoke
box are not dishwasher safe. DO NOT place
the probe in the dishwasher.
• T he Built-In Probe and holder are hand-wash
only. DO NOT immerse any part of the probe
in water or any other liquid. We recommend
cleaning with a damp cloth only.
• Carefully remove cooled grease tray from
back of unit and safely discard grease
contents after each use. Hand-wash grease
tray in warm, soapy water.
• The inner lid should be wiped down with
a damp towel or cloth after each use to
deodorize the unit and remove any grease.
• If food residue or grease is stuck on the grill
plate or any other removable part, soak in
warm, soapy water before cleaning.
• Remove non-stick grill plate and non-stick
crisper basket (if used) after each use and
hand-wash with warm, soapy water.
• When stacking the coated accessories to
store, place a cloth or paper towel between
each piece to protect the coated surfaces.
NOTE: DO NOT use liquid cleaning solution
on the smoke box.
NOTE: NEVER use abrasive tools or cleaners.
NEVER immerse the main unit in water or any
other liquid. DO NOT place in dishwasher.
BEFORE FIRST USE - CONTINUED
GETTING TO KNOW THE CONTROL PANEL
FUNCTION BUTTONS
There are 2 ways to achieve authentic smokey
BBQ flavours:
1. Dedicated SMOKER program for cooking
over a longer period of time for deep
flavours and tender results.
2. Add a quick burst of Woodfire Flavour to any
of the other functions, using the WOODFIRE
FLAVOUR TECHNOLOGY button.
SMOKER: Create deep, smoky flavours while
cooking low and slow to tenderize large cuts
of meat.
GRILL: Closed-lid cooking for top and bottom
heat. Best when grilling large or thick cuts of
meat or frozen food or for an all-around sear.
Open the lid while grilling delicate foods or lean
proteins to develop char-grilled textures without
overcooking.
AIR FRY: Achieve crispiness and crunch with
little to no oil and higher fan speeds.
ROAST: Tenderise meats, roast vegetables
and more.
OPERATING BUTTONS
DIAL: To power on the unit and select a cooking
function, rotate the dial clockwise until the dial
is pointed to your desired function. To power o
the unit, rotate the dial counterclockwise to the
OFF position.
WOODFIRE FLAVOUR: Automatically enabled
when using the Smoker function. Press for all
other functions to add Woodfire Flavour.
/ TEMP: Use the and buttons to the
left of the display screen to adjust the grill
temperature.
/ TIME: Use the and buttons to the right
of the display screen to adjust the cook time.
START/STOP: Press to start or stop the current
cook function, or press and hold for 4 seconds to
skip preheat and/or ignition.
MANUAL: Switches the display screen so you
can manually set the target temperature for
the probe.
PRESET: Switches the display screen so you
can select a preset target temperature for
the probe based on food load and desired
results.
PREHEAT FOR BETTER RESULTS
For best grilling results, let the grill fully preheat
before adding food. Adding food before
preheating is complete may lead to overcooking,
smoke, and longer preheat time.
After you set function, time, and temperature
then press START, the unit will automatically
begin preheating (except if using the Smoker
function).
NOTE: When the unit is powered on, the
display will be illuminated.
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REMOVABLE SMOKE BOX
The smoke box comes fully installed in the unit and
is located on the right side of the lid. Always ensure
the removable smoke box is inserted into place
before adding pellets. Review all warnings before
proceeding.
Installing the smoke box:
To install, hold the smoke box lid open with one
hand and insert the removable smoke box so it
sits into place.
Adding Ninja Woodfire Pellets:
Fill the pellet scoop to the top and level o to
avoid spilling. While holding the smoke box lid
open, pour pellets into the smoke box until filled
to the top, then close the smoke box lid. Ensure
the lid is properly closed before cooking.
Use only Ninja Woodfire Pellets for best results,
performance and flavour.
Removing the smoke box and cleaning:
To avoid burns, allow pellets to completely burn
and smoke box to cool completely, then remove
smoke box and safely discard all contents.
CLEANING YOUR GRILL
The grill should be cleaned thoroughly after
each use. ALWAYS let the appliance and
accessories cool before cleaning.
• Unplug the grill from power source before
cleaning. Keep the lid open after removing
your food to allow the unit to cool quicker.
• Remove smoke box and safely discard all
contents after every use.
• It is not required to clean the smoke box after
every use. We recommend using a wire brush
to remove extra creosote after every 10 uses.
• The pellet scoop is dishwasher safe. The grill
plate, crisper basket, grease tray, and smoke
box are not dishwasher safe. DO NOT place
the probe in the dishwasher.
• T he Built-In Probe and holder are hand-wash
only. DO NOT immerse any part of the probe
in water or any other liquid. We recommend
cleaning with a damp cloth only.
• Carefully remove cooled grease tray from
back of unit and safely discard grease
contents after each use. Hand-wash grease
tray in warm, soapy water.
• The inner lid should be wiped down with
a damp towel or cloth after each use to
deodorize the unit and remove any grease.
• If food residue or grease is stuck on the grill
plate or any other removable part, soak in
warm, soapy water before cleaning.
• Remove non-stick grill plate and non-stick
crisper basket (if used) after each use and
hand-wash with warm, soapy water.
• When stacking the coated accessories to
store, place a cloth or paper towel between
each piece to protect the coated surfaces.
NOTE: DO NOT use liquid cleaning solution
on the smoke box.
NOTE: NEVER use abrasive tools or cleaners.
NEVER immerse the main unit in water or any
other liquid. DO NOT place in dishwasher.
BEFORE FIRST USE - CONTINUED
GETTING TO KNOW THE CONTROL PANEL
FUNCTION BUTTONS
There are 2 ways to achieve authentic smokey
BBQ flavours:
1. Dedicated SMOKER program for cooking
over a longer period of time for deep
flavours and tender results.
2. Add a quick burst of Woodfire Flavour to any
of the other functions, using the WOODFIRE
FLAVOUR TECHNOLOGY button.
SMOKER: Create deep, smoky flavours while
cooking low and slow to tenderize large cuts
of meat.
GRILL: Closed-lid cooking for top and bottom
heat. Best when grilling large or thick cuts of
meat or frozen food or for an all-around sear.
Open the lid while grilling delicate foods or lean
proteins to develop char-grilled textures without
overcooking.
AIR FRY: Achieve crispiness and crunch with
little to no oil and higher fan speeds.
ROAST: Tenderise meats, roast vegetables
and more.
OPERATING BUTTONS
DIAL: To power on the unit and select a cooking
function, rotate the dial clockwise until the dial
is pointed to your desired function. To power o
the unit, rotate the dial counterclockwise to the
OFF position.
WOODFIRE FLAVOUR: Automatically enabled
when using the Smoker function. Press for all
other functions to add Woodfire Flavour.
/ TEMP: Use the and buttons to the
left of the display screen to adjust the grill
temperature.
/ TIME: Use the and buttons to the right
of the display screen to adjust the cook time.
START/STOP: Press to start or stop the current
cook function, or press and hold for 4 seconds to
skip preheat and/or ignition.
MANUAL: Switches the display screen so you
can manually set the target temperature for
the probe.
PRESET: Switches the display screen so you
can select a preset target temperature for
the probe based on food load and desired
results.
PREHEAT FOR BETTER RESULTS
For best grilling results, let the grill fully preheat
before adding food. Adding food before
preheating is complete may lead to overcooking,
smoke, and longer preheat time.
After you set function, time, and temperature
then press START, the unit will automatically
begin preheating (except if using the Smoker
function).
NOTE: When the unit is powered on, the
display will be illuminated.
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5 Place the accessory required for your selected
cook function in the grill and close the lid.
Press START/STOP to begin preheating.
6 While the grill is preheating, insert the probe
horizontally into the centre
of the thickest part of the piece of protein.
Refer to the chart on page 10 for further
probe placement instructions.
Before First Use
Make sure the probe socket is free of any residue
and the cord is free of knots before plugging it
into the socket.
The Probe socket is located to the left of the dial.
Lift protective cover to access.
1 Slide out the probe storage compartment from
under the control panel, then unwind the cord
from the compartment to remove the probe.
2 Plug the probe into the socket located on the
right side of the unit. Push firmly on the plug
until it cannot go into the socket any further.
Slide the storage compartment back.
3 After the probe is plugged into the socket,
select the desired cook function and cook
temperature.
NOTE: There is no need to set a cook time, as
the grill will automatically turn o the heating
element and alert you when your food has
finished cooking.
4 Press PRESET and use the arrows to the right
of the display to select your desired food type
and the arrows to the left of the display to
set the internal doneness of your food (Rare
through Well).
If selecting the MANUAL button, use the below
recommended internal cook temperatures.
NOTE: Cooking dierent meats or the same
ones to dierent doneness? Refer to the next
page for details on programming.
NOTE: Preset doneness temperatures for BEEF/
LAMB are lower than normal recommendations
as unit will carry-over cook 5-10°C.
IMPORTANT: DO NOT place hands near built-
in Probe cord when in use to prevent burning
or scalding.
NOTE: Refer to the UK Food Standards Agency
for recommended food safe temperatures.
USING THE PROBE
FOOD TYPE: SET LEVEL TO:
Fish Medium Rare (50˚C)
Medium (55˚C)
Medium Well (60˚C)
Well Done (65˚C)
Chicken/Turkey Well Done (75˚C)
Pork Medium Rare (50˚C)
Medium (55˚C)
Medium Well (65˚C)
Well Done (70˚C)
Beef/Lamb Rare (50˚C)
Medium Rare (55˚C)
Medium (60˚C)
Medium Well (65˚C)
Well Done (70˚C)
7 When the grill has preheated and
“ADD FOOD” appears on the screen, open the
lid, place food with inserted probe in the unit,
and close the lid over the probe cord.
8 The progress bar at the top of the display will
track outcome. Flashing indicates progression
to that stage.
9 The grill will automatically stop when desired
doneness is almost reached, as it accounts
for carry-over cooking, and “GET FOOD” will
display on the screen.
10 Transfer the protein to a plate while “REST”
displays on the screen. Probe does not need
to still be inserted. The protein will continue
to carry-over cook to your set doneness,
which will take about 3–5 minutes. This is an
important step, as not resting could lead to
results looking less cooked. Carry-over cook
times can vary based on size of protein, cut of
protein, and type of protein.
USING THE PROBE IN
DIFFERENT COOKING SCENARIOS:
Cooking 2 or more proteins of the same size to
dierent levels of doneness:
• Set the Preset feature to the highest required.
• Insert the probe in the protein with the highest
desired cook level.
• After preheating, place proteins inside the grill.
When the lowest cook level is reached, remove
the protein without probe.
• Continue cooking the remaining protein until
the next desired cook level is reached.
Cooking 2 or more proteins of dierent sizes:
• Insert probe in the smaller protein and use the
Preset feature to choose the level of outcome.
• When that protein is done cooking, remove it
from the unit.
• Using oven gloves, transfer probe
to the larger protein and use the arrows to
the left of the display to choose its level of
outcome.
Cooking 2 or more dierent types of protein:
• Insert probe in the protein with the lower
desired level of outcome.
• Use the Manual feature to choose the desired
internal temperature.
• When that protein is done cooking, remove it
from the grill.
• Using oven gloves, transfer probe to the other
protein and use the Manual feature to choose
the desired internal temperature.
NOTE: The probe will be HOT. Use either oven
gloves or tongs to take the probe out of the
protein.
NOTE: When using GRILL and ROAST, the
unit will beep and display FLIP. Flipping is
optional, but recommended.
Correct probe placement.
Probe grip is fully inside unit.
NOTE: To check the internal temperature
of other pieces of protein, press and hold
MANUAL and insert the probe into each piece
of meat.
USING THE PROBE – CONT'D
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5 Place the accessory required for your selected
cook function in the grill and close the lid.
Press START/STOP to begin preheating.
6 While the grill is preheating, insert the probe
horizontally into the centre
of the thickest part of the piece of protein.
Refer to the chart on page 10 for further
probe placement instructions.
Before First Use
Make sure the probe socket is free of any residue
and the cord is free of knots before plugging it
into the socket.
The Probe socket is located to the left of the dial.
Lift protective cover to access.
1 Slide out the probe storage compartment from
under the control panel, then unwind the cord
from the compartment to remove the probe.
2 Plug the probe into the socket located on the
right side of the unit. Push firmly on the plug
until it cannot go into the socket any further.
Slide the storage compartment back.
3 After the probe is plugged into the socket,
select the desired cook function and cook
temperature.
NOTE: There is no need to set a cook time, as
the grill will automatically turn o the heating
element and alert you when your food has
finished cooking.
4 Press PRESET and use the arrows to the right
of the display to select your desired food type
and the arrows to the left of the display to
set the internal doneness of your food (Rare
through Well).
If selecting the MANUAL button, use the below
recommended internal cook temperatures.
NOTE: Cooking dierent meats or the same
ones to dierent doneness? Refer to the next
page for details on programming.
NOTE: Preset doneness temperatures for BEEF/
LAMB are lower than normal recommendations
as unit will carry-over cook 5-10°C.
IMPORTANT: DO NOT place hands near built-
in Probe cord when in use to prevent burning
or scalding.
NOTE: Refer to the UK Food Standards Agency
for recommended food safe temperatures.
USING THE PROBE
FOOD TYPE: SET LEVEL TO:
Fish Medium Rare (50˚C)
Medium (55˚C)
Medium Well (60˚C)
Well Done (65˚C)
Chicken/Turkey Well Done (75˚C)
Pork Medium Rare (50˚C)
Medium (55˚C)
Medium Well (65˚C)
Well Done (70˚C)
Beef/Lamb Rare (50˚C)
Medium Rare (55˚C)
Medium (60˚C)
Medium Well (65˚C)
Well Done (70˚C)
7 When the grill has preheated and
“ADD FOOD” appears on the screen, open the
lid, place food with inserted probe in the unit,
and close the lid over the probe cord.
8 The progress bar at the top of the display will
track outcome. Flashing indicates progression
to that stage.
9 The grill will automatically stop when desired
doneness is almost reached, as it accounts
for carry-over cooking, and “GET FOOD” will
display on the screen.
10 Transfer the protein to a plate while “REST”
displays on the screen. Probe does not need
to still be inserted. The protein will continue
to carry-over cook to your set doneness,
which will take about 3–5 minutes. This is an
important step, as not resting could lead to
results looking less cooked. Carry-over cook
times can vary based on size of protein, cut of
protein, and type of protein.
USING THE PROBE IN
DIFFERENT COOKING SCENARIOS:
Cooking 2 or more proteins of the same size to
dierent levels of doneness:
• Set the Preset feature to the highest required.
• Insert the probe in the protein with the highest
desired cook level.
• After preheating, place proteins inside the grill.
When the lowest cook level is reached, remove
the protein without probe.
• Continue cooking the remaining protein until
the next desired cook level is reached.
Cooking 2 or more proteins of dierent sizes:
• Insert probe in the smaller protein and use the
Preset feature to choose the level of outcome.
• When that protein is done cooking, remove it
from the unit.
• Using oven gloves, transfer probe
to the larger protein and use the arrows to
the left of the display to choose its level of
outcome.
Cooking 2 or more dierent types of protein:
• Insert probe in the protein with the lower
desired level of outcome.
• Use the Manual feature to choose the desired
internal temperature.
• When that protein is done cooking, remove it
from the grill.
• Using oven gloves, transfer probe to the other
protein and use the Manual feature to choose
the desired internal temperature.
NOTE: The probe will be HOT. Use either oven
gloves or tongs to take the probe out of the
protein.
NOTE: When using GRILL and ROAST, the
unit will beep and display FLIP. Flipping is
optional, but recommended.
Correct probe placement.
Probe grip is fully inside unit.
NOTE: To check the internal temperature
of other pieces of protein, press and hold
MANUAL and insert the probe into each piece
of meat.
USING THE PROBE – CONT'D
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HOW TO CORRECTLY INSERT THE PROBE
NOTE: DO NOT use the probe with frozen protein or for cuts of meat thinner than 1.5cm
FOOD TYPE: PLACEMENT CORRECT INCORRECT
Steaks
Pork chops
Lamb chops
Chicken breasts
Burgers
Tenderloins
Fish fillets
• Insert probe horizontally into
the centre of the thickest
part of the meat.
• Make sure the probe is close
to (but not touching) the
bone and away from any fat
or gristle.
• Make sure the tip of the
probe is inserted straight
into the centre of the meat,
not angled toward the
bottom or top of it.
NOTE: The thickest part
of the fillet may not be the
centre. It is important that
the end of the probe hits
this area so that desired
results are achieved.
Whole chicken
• Insert probe horizontally
into the thickest part of the
breast, parallel to (but not
touching) the bone.
• Make sure the tip reaches
the centre of the thickest
part of the breast and
doesn’t go all the way
through the breast into the
cavity.
USING THE PROBE – CONT'D COOKING FUNCTIONS
IMPORTANT: Review all warnings at the beginning of this Instructions before proceeding.
Smoker
PRESET: 120 °C for 4 hours
TEMP RANGE: 60-210 °C
TIME RANGE: 10 mins-12 hours
1 Place grill on a flat, level surface.
2 Open the lid and install the grill plate by
positioning it flat on top of the heating
element so it sits into place.
3 Install the grease tray by sliding it into place
at the back of the grill.
4 Pull the smoke box open and, using the pellet
scoop, fill the smoke box with Ninja Woodfire
Pellets to the top. DO NOT overfill smoke box.
5 Open the lid and place ingredients on the grill
plate. Close the lid.
6 Make sure the grill is plugged in and rotate
the dial clockwise from the OFF position to
select the SMOKER function.
7 The default temperature setting will display.
To adjust temperature if desired, use the
/ TEMP buttons.
8 To adjust cook time, use the
/ TIME buttons.
9 Press START to begin cooking. There is no
preheat time for the Smoker function.
10 When cook time reaches zero, the grill will
beep and DONE will appear on the display.
11 Remove food from the grill plate.
NOTE: If you are using the probe, refer to the
Using the Probe section.
NOTE: Woodfire Flavour Technology is
automatically enabled when using the
Smoker function.
Grill
PRESET: Medium for 25 mins
TEMP RANGE: Low-High
TIME RANGE: 1 min-1 hour
1 Place grill on a flat, level surface.
2 Open the lid and install the grill plate by
positioning it flat on top of the heating
element so it sits into place.
3 Install the grease tray by sliding it into place at
the back of the grill.
4 If you plan to use the Woodfire Flavour
Technology, pull the smoke box open and,
using the pellet scoop, fill the smoke box
with Ninja Woodfire Pellets to the top.
DO NOT overfill the smoke box.
5 Make sure the grill is plugged in and rotate the
dial clockwise from the OFF position to select
the GRILL function.
6 If adding woodfire flavour, press the
WOODFIRE FLAVOUR button.
7 The default temperature setting will display,
to adjust temperature if desired, use the
/ TEMP buttons.
8 To adjust cook time, use the
/ TIME buttons.
9 Press START to begin preheating. If using
Woodfire Flavour Technology, the pellets will
go through an ignition cycle (IGN), then the
grill will begin preheating (PRE).
10 When preheating is complete, the grill will beep
and ADD FOOD will appear on the display.
11
Open the lid and place ingredients on the grill
plate. Once the lid is closed, cooking will begin
and the timer will begin counting down.
12 When cook time reaches zero, the grill will
beep and DONE will appear on the display.
13 Remove food from the grill plate.
NOTE: If you are using the probe, refer to the
Using the Probe section.
NOTE: While preheating is strongly
recommended for best results, you can skip
it by pressing and holding the START/STOP
button for 4 seconds. “ADD FOOD” will flash
across the screen. Open the lid and place
ingredients on the grill plate. Once the lid
is closed cooking will begin and the timer
will start counting down. Skip to step 12 for
further instructions.
NOTE: Want to cook with the lid open?
After you've added food, keep the lid open,
the timer will begin to count down after 30
seconds, and you will be cooking with bottom
heat only.
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HOW TO CORRECTLY INSERT THE PROBE
NOTE: DO NOT use the probe with frozen protein or for cuts of meat thinner than 1.5cm
FOOD TYPE: PLACEMENT CORRECT INCORRECT
Steaks
Pork chops
Lamb chops
Chicken breasts
Burgers
Tenderloins
Fish fillets
• Insert probe horizontally into
the centre of the thickest
part of the meat.
• Make sure the probe is close
to (but not touching) the
bone and away from any fat
or gristle.
• Make sure the tip of the
probe is inserted straight
into the centre of the meat,
not angled toward the
bottom or top of it.
NOTE: The thickest part
of the fillet may not be the
centre. It is important that
the end of the probe hits
this area so that desired
results are achieved.
Whole chicken
• Insert probe horizontally
into the thickest part of the
breast, parallel to (but not
touching) the bone.
• Make sure the tip reaches
the centre of the thickest
part of the breast and
doesn’t go all the way
through the breast into the
cavity.
USING THE PROBE – CONT'D COOKING FUNCTIONS
IMPORTANT: Review all warnings at the beginning of this Instructions before proceeding.
Smoker
PRESET: 120 °C for 4 hours
TEMP RANGE: 60-210 °C
TIME RANGE: 10 mins-12 hours
1 Place grill on a flat, level surface.
2 Open the lid and install the grill plate by
positioning it flat on top of the heating
element so it sits into place.
3 Install the grease tray by sliding it into place
at the back of the grill.
4 Pull the smoke box open and, using the pellet
scoop, fill the smoke box with Ninja Woodfire
Pellets to the top. DO NOT overfill smoke box.
5 Open the lid and place ingredients on the grill
plate. Close the lid.
6 Make sure the grill is plugged in and rotate
the dial clockwise from the OFF position to
select the SMOKER function.
7 The default temperature setting will display.
To adjust temperature if desired, use the
/ TEMP buttons.
8 To adjust cook time, use the
/ TIME buttons.
9 Press START to begin cooking. There is no
preheat time for the Smoker function.
10 When cook time reaches zero, the grill will
beep and DONE will appear on the display.
11 Remove food from the grill plate.
NOTE: If you are using the probe, refer to the
Using the Probe section.
NOTE: Woodfire Flavour Technology is
automatically enabled when using the
Smoker function.
Grill
PRESET: Medium for 25 mins
TEMP RANGE: Low-High
TIME RANGE: 1 min-1 hour
1 Place grill on a flat, level surface.
2 Open the lid and install the grill plate by
positioning it flat on top of the heating
element so it sits into place.
3 Install the grease tray by sliding it into place at
the back of the grill.
4 If you plan to use the Woodfire Flavour
Technology, pull the smoke box open and,
using the pellet scoop, fill the smoke box
with Ninja Woodfire Pellets to the top.
DO NOT overfill the smoke box.
5 Make sure the grill is plugged in and rotate the
dial clockwise from the OFF position to select
the GRILL function.
6 If adding woodfire flavour, press the
WOODFIRE FLAVOUR button.
7 The default temperature setting will display,
to adjust temperature if desired, use the
/ TEMP buttons.
8 To adjust cook time, use the
/ TIME buttons.
9 Press START to begin preheating. If using
Woodfire Flavour Technology, the pellets will
go through an ignition cycle (IGN), then the
grill will begin preheating (PRE).
10 When preheating is complete, the grill will beep
and ADD FOOD will appear on the display.
11
Open the lid and place ingredients on the grill
plate. Once the lid is closed, cooking will begin
and the timer will begin counting down.
12 When cook time reaches zero, the grill will
beep and DONE will appear on the display.
13 Remove food from the grill plate.
NOTE: If you are using the probe, refer to the
Using the Probe section.
NOTE: While preheating is strongly
recommended for best results, you can skip
it by pressing and holding the START/STOP
button for 4 seconds. “ADD FOOD” will flash
across the screen. Open the lid and place
ingredients on the grill plate. Once the lid
is closed cooking will begin and the timer
will start counting down. Skip to step 12 for
further instructions.
NOTE: Want to cook with the lid open?
After you've added food, keep the lid open,
the timer will begin to count down after 30
seconds, and you will be cooking with bottom
heat only.
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COOKING FUNCTIONS
IMPORTANT: Review all warnings at the beginning of this Instructions before proceeding.
Air Fry
PRESET: 200 °C for 12 mins
TEMP RANGE: 50-240°C
TIME RANGE: 1min-1 hour
1 Place grill on a flat, level surface.
2 Open the lid and install the grill plate by
positioning it flat on top of the heating
element so it sits into place.
3 Place the crisper basket on the grill plate and
position the basket feet into the designated
indentations on the grill plate surface.
4 Install the grease tray by sliding it into place
at the back of the grill.
5 If you plan to use the Woodfire Flavour
Technology, pull the smoke box open and,
using the pellet scoop, fill the smoke box
with Ninja Woodfire Pellets to the top.
DO NOT overfill the smoke box.
6 Make sure the grill is plugged in and rotate
the dial clockwise from the OFF position to
select the AIR FRY function.
7 If adding woodfire flavour, press the
WOODFIRE FLAVOUR button.
8 The default temperature setting will display.
To adjust temperature if desired, use the
/ TEMP buttons.
9 To adjust cook time, use the
/ TIME buttons.
10 Press START to begin preheating. If using
Woodfire Flavour Technology, the pellets will
go through an ignition cycle (IGN), then the
grill will begin preheating (PRE).
11 When preheating is complete, the grill will beep
and ADD FOOD will appear on the display.
12 Open the lid and place ingredients on the grill
plate. Once the lid is closed, cooking will begin
and the timer will begin counting down.
13 When cook time reaches zero, the grill will
beep and DONE will appear on the display.
14 Remove food from the crisper basket.
NOTE: If you are using the probe, refer to the
Using the Probe section.
NOTE: While preheating is strongly
recommended for best results, you can skip
it by pressing and holding the START/STOP
button for 4 seconds. “ADD FOOD” will flash
across the screen. Open the lid and place
ingredients in the crisper basket. Once the lid
is closed cooking will begin and the timer will
start counting down. Skip to step 13 for further
instructions.
Roast
PRESET: 180 °C for 1 hour 30 mins
TEMP RANGE: 20-220°C
TIME RANGE: 1min-4 hours
1 Place grill on a flat, level surface.
2 Open the lid and install the grill plate by
positioning it flat on top of the heating
element so it sits into place.
3 Install the grease tray by sliding it into place at
the back of the grill.
4 If you plan to add woodfire flavour, pull
the smoke box open and, using the
pellet scoop, fill the smoke box with Ninja
Woodfire Pellets to the top. DO NOT
overfill smoke box.
5 Make sure the grill is plugged in and rotate the
dial clockwise from the OFF position to select
the ROAST function.
6 If adding woodfire flavour, press the
WOODFIRE FLAVOUR button.
7 The default temperature setting will display.
To adjust temperature if desired, use the
/ TEMP buttons.
8 To adjust cook time, use the
/ TIME buttons.
9 Press START to begin preheating. If using
Woodfire Flavour Technology, the pellets will
go through an ignition cycle (IGN), then the
grill will begin preheating (PRE).
10 When preheating is complete, the grill will beep
and ADD FOOD will appear on the display.
11 Open the lid and place ingredients on the
plate or place roast pan on the plate. Once the
lid is closed, cooking will begin and the timer
will start counting down.
12 When cook time reaches zero, the grill will
beep and DONE will appear on the display.
13 Remove food from the grill plate.
NOTE: If you are using the probe, refer to the
Using the Probe section.
NOTE: While preheating is strongly
recommended for best results, you can skip
it by pressing and holding the START/STOP
button for 4 seconds. “ADD FOOD” will flash
across the screen. Open the lid and place
ingredients in the crisper basket. Once the lid
is closed cooking will begin and the timer will
start counting down. Skip to step
12 for further instructions.
NOTE: When using the Roast function, make
sure to use the proper accessory. For wet or
battered ingredients, use a baking dish. For
loose items, such as cinnamon rolls, hand pies,
or biscuits, use the crisper basket.
TROUBLESHOOTING GUIDE
• My unit won't turn on?
1 Check the residual current device (RCD) is fully plugged in and the reset button has been pressed.
The circle above the RESET button will be illuminated orange.
2 Ensure the press switch is turned to the ON position (the line will be pressed down).
3 Make sure the dial is not in the OFF position.
If your unit doesn't turn on after taking the steps above, please contact Customer Service at
0800 862 0453.
• “Add Grill” appears on the control panel display.
The grill plate needs to be installed. Once installed, close the lid and press the start button to begin.
• “Add Food” appears on the control panel display.
The unit has completed preheating and it is now time to add your ingredients.
• “Shut Lid” appears on the control panel display.
The lid is open and needs to be closed for the selected function to start.
• “E” appears on the control panel display.
The unit is not functioning properly. Please contact Customer Service at 0800 862 0453.
So we may better assist you, please register your product online at ninjakitchen.eu and have the
product on hand when you call.
• "CLD" appears on the control panel display.
Cold Smoking is to be used to provide smoke flavour to foods, this is not intended for cooking.
When used on meat, poultry, or fish, this process should always be used in conjunction with a
separate step to bring food up to food-safe internal temperatures. Refer to the local food standards
authority for recommended food safe temperatures.
• Should I add my ingredients before or after preheating?
For best results, let the unit preheat before adding ingredients.
• Do I need to completely fill the smoke box with pellets?
Yes, always fill the smoke box to the top. We've perfected the amount of pellets needed for each
smoke session, regardless of the function or food load, the unit will burn through them appropriately.
• “Plug In” appears on the control panel display.
The probe is not plugged into the socket on the right side of the control panel. Plug the probe in
before proceeding. Press the probe in until you hear a click.
• Why does the unit have a 1–9 scale for the Beef Preset?
Perception of what a specific internal outcome looks like diers from person to person, even
restaurant to restaurant. The 1–9 scale provides a wide range of options for each outcome level so
you can customise outcome to your liking.
• “PRBE ERR” appears on the control panel display.
This means the grill timed out before food reached the set internal temperature. As a protection for
the unit, it can run for only certain lengths of time at specific temperatures.
• Why is my food overcooked or undercooked even though I used the probe?
It is important to insert the probe lengthwise into the thickest part of the ingredient to get the most
accurate reading. Make sure to allow food to rest for 3–5 minutes to complete cooking. For more
information, refer to the Using the Digital Cooking Probe section.
• Will the probe grip melt if it touches the hot grill plate?
No, the grip is made of a high-temperature silicone that can handle the Ninja® Woodfire Electric
Outdoor Grill's high temperatures.
• When do I press the Woodfire Flavour technology button?
Press the Woodfire Flavour technology button before pressing start when wanting to add smoke
using the Grill, Air Fry, Roast, Bake or Dehydrate. You do not need to press the Woodfire Flavour
technology button when using the Smoker function. Woodfire Technology cannot be used with
REHEAT.
• Why are flames coming out from the pellet box?
Small flames can come out from the pellet box if the grill lid is lifted in windy conditions.
• Where should I keep my pellets stored?
Always store pellets in a dry area. Any moisture in the pellets can compromise ignition and quality of
smoke flavour.
WARNING: To reduce the risk of shock and unintended operation, turn power o and unplug
unit before troubleshooting.
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COOKING FUNCTIONS
IMPORTANT: Review all warnings at the beginning of this Instructions before proceeding.
Air Fry
PRESET: 200 °C for 12 mins
TEMP RANGE: 50-240°C
TIME RANGE: 1min-1 hour
1 Place grill on a flat, level surface.
2 Open the lid and install the grill plate by
positioning it flat on top of the heating
element so it sits into place.
3 Place the crisper basket on the grill plate and
position the basket feet into the designated
indentations on the grill plate surface.
4 Install the grease tray by sliding it into place
at the back of the grill.
5 If you plan to use the Woodfire Flavour
Technology, pull the smoke box open and,
using the pellet scoop, fill the smoke box
with Ninja Woodfire Pellets to the top.
DO NOT overfill the smoke box.
6 Make sure the grill is plugged in and rotate
the dial clockwise from the OFF position to
select the AIR FRY function.
7 If adding woodfire flavour, press the
WOODFIRE FLAVOUR button.
8 The default temperature setting will display.
To adjust temperature if desired, use the
/ TEMP buttons.
9 To adjust cook time, use the
/ TIME buttons.
10 Press START to begin preheating. If using
Woodfire Flavour Technology, the pellets will
go through an ignition cycle (IGN), then the
grill will begin preheating (PRE).
11 When preheating is complete, the grill will beep
and ADD FOOD will appear on the display.
12 Open the lid and place ingredients on the grill
plate. Once the lid is closed, cooking will begin
and the timer will begin counting down.
13 When cook time reaches zero, the grill will
beep and DONE will appear on the display.
14 Remove food from the crisper basket.
NOTE: If you are using the probe, refer to the
Using the Probe section.
NOTE: While preheating is strongly
recommended for best results, you can skip
it by pressing and holding the START/STOP
button for 4 seconds. “ADD FOOD” will flash
across the screen. Open the lid and place
ingredients in the crisper basket. Once the lid
is closed cooking will begin and the timer will
start counting down. Skip to step 13 for further
instructions.
Roast
PRESET: 180 °C for 1 hour 30 mins
TEMP RANGE: 20-220°C
TIME RANGE: 1min-4 hours
1 Place grill on a flat, level surface.
2 Open the lid and install the grill plate by
positioning it flat on top of the heating
element so it sits into place.
3 Install the grease tray by sliding it into place at
the back of the grill.
4 If you plan to add woodfire flavour, pull
the smoke box open and, using the
pellet scoop, fill the smoke box with Ninja
Woodfire Pellets to the top. DO NOT
overfill smoke box.
5 Make sure the grill is plugged in and rotate the
dial clockwise from the OFF position to select
the ROAST function.
6 If adding woodfire flavour, press the
WOODFIRE FLAVOUR button.
7 The default temperature setting will display.
To adjust temperature if desired, use the
/ TEMP buttons.
8 To adjust cook time, use the
/ TIME buttons.
9 Press START to begin preheating. If using
Woodfire Flavour Technology, the pellets will
go through an ignition cycle (IGN), then the
grill will begin preheating (PRE).
10 When preheating is complete, the grill will beep
and ADD FOOD will appear on the display.
11 Open the lid and place ingredients on the
plate or place roast pan on the plate. Once the
lid is closed, cooking will begin and the timer
will start counting down.
12 When cook time reaches zero, the grill will
beep and DONE will appear on the display.
13 Remove food from the grill plate.
NOTE: If you are using the probe, refer to the
Using the Probe section.
NOTE: While preheating is strongly
recommended for best results, you can skip
it by pressing and holding the START/STOP
button for 4 seconds. “ADD FOOD” will flash
across the screen. Open the lid and place
ingredients in the crisper basket. Once the lid
is closed cooking will begin and the timer will
start counting down. Skip to step
12 for further instructions.
NOTE: When using the Roast function, make
sure to use the proper accessory. For wet or
battered ingredients, use a baking dish. For
loose items, such as cinnamon rolls, hand pies,
or biscuits, use the crisper basket.
TROUBLESHOOTING GUIDE
• My unit won't turn on?
1 Check the residual current device (RCD) is fully plugged in and the reset button has been pressed.
The circle above the RESET button will be illuminated orange.
2 Ensure the press switch is turned to the ON position (the line will be pressed down).
3 Make sure the dial is not in the OFF position.
If your unit doesn't turn on after taking the steps above, please contact Customer Service at
0800 862 0453.
• “Add Grill” appears on the control panel display.
The grill plate needs to be installed. Once installed, close the lid and press the start button to begin.
• “Add Food” appears on the control panel display.
The unit has completed preheating and it is now time to add your ingredients.
• “Shut Lid” appears on the control panel display.
The lid is open and needs to be closed for the selected function to start.
• “E” appears on the control panel display.
The unit is not functioning properly. Please contact Customer Service at 0800 862 0453.
So we may better assist you, please register your product online at ninjakitchen.eu and have the
product on hand when you call.
• "CLD" appears on the control panel display.
Cold Smoking is to be used to provide smoke flavour to foods, this is not intended for cooking.
When used on meat, poultry, or fish, this process should always be used in conjunction with a
separate step to bring food up to food-safe internal temperatures. Refer to the local food standards
authority for recommended food safe temperatures.
• Should I add my ingredients before or after preheating?
For best results, let the unit preheat before adding ingredients.
• Do I need to completely fill the smoke box with pellets?
Yes, always fill the smoke box to the top. We've perfected the amount of pellets needed for each
smoke session, regardless of the function or food load, the unit will burn through them appropriately.
• “Plug In” appears on the control panel display.
The probe is not plugged into the socket on the right side of the control panel. Plug the probe in
before proceeding. Press the probe in until you hear a click.
• Why does the unit have a 1–9 scale for the Beef Preset?
Perception of what a specific internal outcome looks like diers from person to person, even
restaurant to restaurant. The 1–9 scale provides a wide range of options for each outcome level so
you can customise outcome to your liking.
• “PRBE ERR” appears on the control panel display.
This means the grill timed out before food reached the set internal temperature. As a protection for
the unit, it can run for only certain lengths of time at specific temperatures.
• Why is my food overcooked or undercooked even though I used the probe?
It is important to insert the probe lengthwise into the thickest part of the ingredient to get the most
accurate reading. Make sure to allow food to rest for 3–5 minutes to complete cooking. For more
information, refer to the Using the Digital Cooking Probe section.
• Will the probe grip melt if it touches the hot grill plate?
No, the grip is made of a high-temperature silicone that can handle the Ninja® Woodfire Electric
Outdoor Grill's high temperatures.
• When do I press the Woodfire Flavour technology button?
Press the Woodfire Flavour technology button before pressing start when wanting to add smoke
using the Grill, Air Fry, Roast, Bake or Dehydrate. You do not need to press the Woodfire Flavour
technology button when using the Smoker function. Woodfire Technology cannot be used with
REHEAT.
• Why are flames coming out from the pellet box?
Small flames can come out from the pellet box if the grill lid is lifted in windy conditions.
• Where should I keep my pellets stored?
Always store pellets in a dry area. Any moisture in the pellets can compromise ignition and quality of
smoke flavour.
WARNING: To reduce the risk of shock and unintended operation, turn power o and unplug
unit before troubleshooting.
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TROUBLESHOOTING GUIDE
• Should I use any oils or non-stick sprays when smoking?
No, we do not recommend using any oils or non-stick sprays when smoking because smoke will not
adhere to the food as well.
• How do I dispose of burnt pellets after a cook cycle?
Pellets may continue to burn after cook time is complete. Do not touch or remove the smoke box
until the grill has stopped smoking, pellets have completely burnt out and the smoke box has cooled.
Then, remove the smoke box and safely discard cooled ash contents.
• Why is preheat taking so long?
Preheat times vary by function and unit temperature.
GRILL: approx. HI 8-12 | MED 6-11 | LO 5-9mins.
AIR FRY, BAKE, ROAST: 3 minutes
SMOKER, DEHYDRATE, REHEAT: No preheat.
If adding Woodfire Flavour, ignition time will add an additional 2-4 minutes.
Using the unit in inclement weather with heavy rain could cause longer preheat times.
If using an extension cord, ensure it is suitable for use outdoors with outdoor appliances. Using the
incorrect cord could lead to the cord overheating, melting and/or a drop in voltage.
While preheating is strongly recommended for best results, you can skip it by pressing and holding
the START/STOP button for 3 seconds. "ADD FOOD" will flash across the screen. Open the lid and
place ingredients in unit. Once the lid is closed, cooking will begin and the timer will start counting
down.
• Can I turn o Woodfire Flavour technology?
If you pressed Woodfire Flavour technology and already started your cooking function by pressing
START, you can press the Woodfire Flavour technology button again to turn it o if the ignition
cycle is less than 75% complete (indicated by the progress bar on the display screen). If pellets have
fully ignited and the grill has transitioned to the preheat cycle (indicated on the display screen), you
cannot turn Woodfire Flavour technology o.
• Can I add more pellets during a cook cycle?
When using the SMOKER function, you can add more pellets once the first batch has fully burned.
Press and hold the Woodfire Flavour technology button for 4 seconds to ignite new full box of
pellets. If running back-to-back smoking sessions, we recommend refilling the smoke box using the
pellet scoop when half the pellets have burned. DO NOT refill more than 2 times. DO NOT re-ignite
pellets.
• Why is there orange discolouration inside my unit, underneath the heating element?
The base liner underneath the bottom heating element may have some visible discolouration.
This is a result of our normal manufacturing process. The unit has not been previously used.
PELLET BAGS
Stock up on our Signature
Blends and get up to
20 smoke sessions per
bag. Both flavours pair
perfectly with any dish.
ADJUSTABLE STAND
Take your outdoor cooking
station to new heights with
a heavy-duty, adjustable
stand.
ADDITIONAL SIDE TABLE
Extend your work surface
on either side of the stand
and keep your cooking
tools at the ready.
GET YOURS AT
ninjakitchen.co.uk
FLAT PLATE
Make stir-fry, fajitas,
pancakes, and more with
this non-stick flat plate
that sits in your
BBQ Grill.
BBQ GRILL COVER
From pouring rain to
scorching sun, this durable,
lightweight and water-
resistant BBQ Grill cover
keeps the elements out.
GREASE TRAY LINERS
Make clean-up a
breeze with 10 liners.
ROAST & SMOKE RACK
Increases air flow for
robust smoking, char and
caramelisation.
RIB RACK
Evenly grill and smoke up
to 4 full racks of ribs at
once.
GRILL / FLAT PLATE
Grill and sear at the
same time. Cook up
to four burgers and
500g of vegetables
simultaneously.
ACCESSORIES FOR PURCHASE
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TROUBLESHOOTING GUIDE
• Should I use any oils or non-stick sprays when smoking?
No, we do not recommend using any oils or non-stick sprays when smoking because smoke will not
adhere to the food as well.
• How do I dispose of burnt pellets after a cook cycle?
Pellets may continue to burn after cook time is complete. Do not touch or remove the smoke box
until the grill has stopped smoking, pellets have completely burnt out and the smoke box has cooled.
Then, remove the smoke box and safely discard cooled ash contents.
• Why is preheat taking so long?
Preheat times vary by function and unit temperature.
GRILL: approx. HI 8-12 | MED 6-11 | LO 5-9mins.
AIR FRY, BAKE, ROAST: 3 minutes
SMOKER, DEHYDRATE, REHEAT: No preheat.
If adding Woodfire Flavour, ignition time will add an additional 2-4 minutes.
Using the unit in inclement weather with heavy rain could cause longer preheat times.
If using an extension cord, ensure it is suitable for use outdoors with outdoor appliances. Using the
incorrect cord could lead to the cord overheating, melting and/or a drop in voltage.
While preheating is strongly recommended for best results, you can skip it by pressing and holding
the START/STOP button for 3 seconds. "ADD FOOD" will flash across the screen. Open the lid and
place ingredients in unit. Once the lid is closed, cooking will begin and the timer will start counting
down.
• Can I turn o Woodfire Flavour technology?
If you pressed Woodfire Flavour technology and already started your cooking function by pressing
START, you can press the Woodfire Flavour technology button again to turn it o if the ignition
cycle is less than 75% complete (indicated by the progress bar on the display screen). If pellets have
fully ignited and the grill has transitioned to the preheat cycle (indicated on the display screen), you
cannot turn Woodfire Flavour technology o.
• Can I add more pellets during a cook cycle?
When using the SMOKER function, you can add more pellets once the first batch has fully burned.
Press and hold the Woodfire Flavour technology button for 4 seconds to ignite new full box of
pellets. If running back-to-back smoking sessions, we recommend refilling the smoke box using the
pellet scoop when half the pellets have burned. DO NOT refill more than 2 times. DO NOT re-ignite
pellets.
• Why is there orange discolouration inside my unit, underneath the heating element?
The base liner underneath the bottom heating element may have some visible discolouration.
This is a result of our normal manufacturing process. The unit has not been previously used.
PELLET BAGS
Stock up on our Signature
Blends and get up to
20 smoke sessions per
bag. Both flavours pair
perfectly with any dish.
ADJUSTABLE STAND
Take your outdoor cooking
station to new heights with
a heavy-duty, adjustable
stand.
ADDITIONAL SIDE TABLE
Extend your work surface
on either side of the stand
and keep your cooking
tools at the ready.
GET YOURS AT
ninjakitchen.co.uk
FLAT PLATE
Make stir-fry, fajitas,
pancakes, and more with
this non-stick flat plate
that sits in your
BBQ Grill.
BBQ GRILL COVER
From pouring rain to
scorching sun, this durable,
lightweight and water-
resistant BBQ Grill cover
keeps the elements out.
GREASE TRAY LINERS
Make clean-up a
breeze with 10 liners.
ROAST & SMOKE RACK
Increases air flow for
robust smoking, char and
caramelisation.
RIB RACK
Evenly grill and smoke up
to 4 full racks of ribs at
once.
GRILL / FLAT PLATE
Grill and sear at the
same time. Cook up
to four burgers and
500g of vegetables
simultaneously.
ACCESSORIES FOR PURCHASE
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MANUFACTURER’S GUARANTEE
The Ninja 2 Year Guarantee
When a consumer buys a product in the UK, they get the benefit of legal rights relating to the quality
of the product (your “legal rights”). You can enforce your legal rights against your retailer, including
Ninja if you bought your Ninja kitchen appliance from ninjakitchen.co.uk. However, at Ninja we are so
confident about the quality of our products that we give the owner an additional, free parts and labour
manufacturer’s guarantee of up to 2 years.
The guarantee it comes with is an important consideration - and reflects how much confidence the
manufacturer has in its product and manufacturing quality.
The manufacturer’s guarantee does not aect your legal rights.
How long are new Ninja machines guaranteed for?
Our manufacturer’s guarantee lasts for one year from the date of purchase as standard, or for two years
if you register your purchase with us within 28 days.
How do I register my Ninja guarantee?
If you have purchased your Ninja kitchen appliance directly from ninjakitchen.co.uk your guarantee is
registered automatically. If you bought it from anywhere else in the UK, you can register your guarantee
online within 28 days of purchase.
• To register online, please visit www.ninjakitchen.co.uk/register-guarantee or scan the QR code on the
back cover.
• Keep a note of the date you purchased the machine.
IMPORTANT:
• Keep your receipt if you bought your Ninja kitchen appliance from anywhere except ninjakitchen.co.uk.
You will need it to claim under your guarantee.
• The free Ninja guarantee only applies in the UK.
What are the benefits of registering my free Ninja guarantee?
When you register your guarantee, you will get an extra year of cover. We’ll also have your details to
hand if we ever need to get in touch. If you further agree to receive communications from us, you can
also receive tips and advice on how to get the best out of your Ninja kitchen appliance and hear the
latest news about new Ninja technology and launches.
What is covered by the free Ninja guarantee?
Repair or replacement (at Ninja’s discretion) of your Ninja machine, including all parts and labour.
What is not covered by the free Ninja guarantee?
• Normal wear and tear.
• Accidental damage or faults caused by negligent use or care, misuse, neglect, careless operation or
handling of the Ninja kitchen appliance which is not in accordance with the Ninja Operating Manual
supplied with your machine.
• Damage caused by use of the Ninja kitchen appliance for anything other than normal domestic
household purposes.
• Damage caused by use of parts not assembled or installed in accordance with the operating
instructions.
• Damage caused by use of parts and accessories which are not Ninja Genuine Components
• Faulty installation (except where installed by Ninja).
• Repairs or alterations carried out by parties other than Ninja or its agents.
How can I claim under the free Ninja guarantee?
Contact our customer service helpline on 0800 862 0453. For service hours please visit our website
under ‘Contact Us’. It’s free to call, and you’ll be put straight through to a Ninja representative. You’ll
also find online support at https://support.ninjakitchen.co.uk/. The Ninja representative will go through
some troubleshooting with you, and if we conclude that the item has failed, we will send you a
replacement part or a returns label to send the defective item back to us free of charge. When you
have delivered the defective product to us, we will send you a replacement.
Please remember that the item will need to be boxed when you return it to us. It can be any suitable
box, it does not have to be the original packaging.
Where can I buy genuine Ninja spares and accessories?
Ninja spares and accessories are developed by the same engineers who developed your Ninja kitchen
appliance. You’ll find a full range of Ninja spares, replacement parts and accessories for all Ninja
machines at www.ninjakitchen.co.uk. Please remember that damage caused by the use of non-Ninja
spares may not be covered under your guarantee.
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ninjakitchen.co.uk
MANUFACTURER’S GUARANTEE
The Ninja 2 Year Guarantee
When a consumer buys a product in the UK, they get the benefit of legal rights relating to the quality
of the product (your “legal rights”). You can enforce your legal rights against your retailer, including
Ninja if you bought your Ninja kitchen appliance from ninjakitchen.co.uk. However, at Ninja we are so
confident about the quality of our products that we give the owner an additional, free parts and labour
manufacturer’s guarantee of up to 2 years.
The guarantee it comes with is an important consideration - and reflects how much confidence the
manufacturer has in its product and manufacturing quality.
The manufacturer’s guarantee does not aect your legal rights.
How long are new Ninja machines guaranteed for?
Our manufacturer’s guarantee lasts for one year from the date of purchase as standard, or for two years
if you register your purchase with us within 28 days.
How do I register my Ninja guarantee?
If you have purchased your Ninja kitchen appliance directly from ninjakitchen.co.uk your guarantee is
registered automatically. If you bought it from anywhere else in the UK, you can register your guarantee
online within 28 days of purchase.
• To register online, please visit www.ninjakitchen.co.uk/register-guarantee or scan the QR code on the
back cover.
• Keep a note of the date you purchased the machine.
IMPORTANT:
• Keep your receipt if you bought your Ninja kitchen appliance from anywhere except ninjakitchen.co.uk.
You will need it to claim under your guarantee.
• The free Ninja guarantee only applies in the UK.
What are the benefits of registering my free Ninja guarantee?
When you register your guarantee, you will get an extra year of cover. We’ll also have your details to
hand if we ever need to get in touch. If you further agree to receive communications from us, you can
also receive tips and advice on how to get the best out of your Ninja kitchen appliance and hear the
latest news about new Ninja technology and launches.
What is covered by the free Ninja guarantee?
Repair or replacement (at Ninja’s discretion) of your Ninja machine, including all parts and labour.
What is not covered by the free Ninja guarantee?
• Normal wear and tear.
• Accidental damage or faults caused by negligent use or care, misuse, neglect, careless operation or
handling of the Ninja kitchen appliance which is not in accordance with the Ninja Operating Manual
supplied with your machine.
• Damage caused by use of the Ninja kitchen appliance for anything other than normal domestic
household purposes.
• Damage caused by use of parts not assembled or installed in accordance with the operating
instructions.
• Damage caused by use of parts and accessories which are not Ninja Genuine Components
• Faulty installation (except where installed by Ninja).
• Repairs or alterations carried out by parties other than Ninja or its agents.
How can I claim under the free Ninja guarantee?
Contact our customer service helpline on 0800 862 0453. For service hours please visit our website
under ‘Contact Us’. It’s free to call, and you’ll be put straight through to a Ninja representative. You’ll
also find online support at https://support.ninjakitchen.co.uk/. The Ninja representative will go through
some troubleshooting with you, and if we conclude that the item has failed, we will send you a
replacement part or a returns label to send the defective item back to us free of charge. When you
have delivered the defective product to us, we will send you a replacement.
Please remember that the item will need to be boxed when you return it to us. It can be any suitable
box, it does not have to be the original packaging.
Where can I buy genuine Ninja spares and accessories?
Ninja spares and accessories are developed by the same engineers who developed your Ninja kitchen
appliance. You’ll find a full range of Ninja spares, replacement parts and accessories for all Ninja
machines at www.ninjakitchen.co.uk. Please remember that damage caused by the use of non-Ninja
spares may not be covered under your guarantee.
Illustrations may dier from actual product. We are constantly striving to improve our products, therefore
the specifications contained herein are subject to change withoutnotice.
NINJA is a registered trademark in the United Kingdom of SharkNinja Operating LLC.
NINJA WOODFIRE is a pending application in the United Kingdom of SharkNinja Operating LLC.
© 2023 SharkNinja Operating LLC
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SharkNinja Europe Limited,
3150 Century Way,
Thorpe Park,
Leeds,
LS15 8ZB, UK
ninjakitchen.co.uk
SharkNinja Germany GmbH,
Rotfeder-Ring 9,
60327 Frankfurt am Main,
Germany
ninjakitchen.eu
NOTE: Save these instructions. Keep for future reference.
VISIT US ONLINE AT:
ninjakitchen.co.uk
Or follow us on any of our social media pages:
@ninjakitchenuk
