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63
Oven Troubleshooting
Use these suggestions before calling for service to avoid
service charges.
Oven Problem Possible Causes and Suggest Solutions
The oven mode or temperature selected or
the numbers selected do not appear in the
display
Review manual instructions when setting clock, timer, or Self Clean.
Oven door is locked and will not release,
even after cooling
Turn the oven off at the circuit breaker and wait 5 minutes. Turn breaker
back on. The oven should reset itself and will be operable.
Oven is not heating Check circuit breaker or fuse box to your house. Make sure there is
proper electrical power to the oven. Be sure oven temperature has been
selected.
Oven is not cooking evenly Adjust oven calibration if necessary (see “Change the Oven
Temperature Offset” in this manual). Refer to cooking charts for recom-
mended rack position.
Baking results are not as expected Refer to cooking charts for recommended rack position. Check “Getting
the Most out of Your Oven” for tips and suggestions. Adjust oven
calibration if necessary (see “Change the Oven Temperature Offset” in
this manual).
Food takes longer to cook than expected The oven is carefully calibrated to provide accurate results. However,
the temperature can be offset if food is consistently too brown or too
light. See “Change the Oven Temperature” Offset”.
Food is overcooked The oven is carefully calibrated to provide accurate results. However,
the temperature can be offset if food is consistently too brown or too
light. See “Change the Oven Temperature” Offset”.
Convection Bake or Convection Multi-Rack
Results are not as Expected
If the Automatic Convection Conversion Feature is turned off, the tem-
perature must be manually reduced by 25°F. If the feature is active, the
temperature is automatically adjusted. See “Turn Automatic Convection
Conversion ON or OFF” for more information. Refer to cooking charts
and tips for rack positions, cooking times and pan selection. Adjust
oven calibration if necessary. See “Change the Oven Temperature” Off-
set”.
Oven temperature is too hot or too cold The oven thermostat needs adjustment. See Oven Temperature Offset.
See “Change the Oven Temperature” Offset”.
Oven light is not working properly Replace or reinsert the light bulb if loose or defective. Touching the bulb
with fingers may cause the bulb to burn out.
Oven light will not turn off Check for obstruction in oven door. Check to see if hinge is bent. When
the Sabbath feature is activated, the oven light will stay on or off (as
selected during set-up) during the entire Sabbath Mode.
Cannot remove lens cover on light There may be soil build-up around the lens cover. Wipe lens cover area
with a clean dry towel prior to attempting to remove the lens cover.
Oven will not Self Clean properly Allow the oven to cool before running Self Clean. Always wipe out loose
soils or heavy spillovers before running Self Clean. If oven is badly
soiled, set oven for a four-hour Self Clean. See Preparing the Oven to
Self Clean.
Clock and timer are not working properly Make sure there is electrical power to oven. See Clock and Timer
sections.
Porcelain chips When oven racks are removed and replaced, always tilt racks upward
and do not force them to avoid chipping the porcelain.
“F” and a number appears in display and
control beeps
This is a fault code. Press Off to clear the display and stop beeping.
Reset oven if necessary. If fault code remains and beep continues,
record fault code, cancel oven and call authorized service technician.
With a new range there is a strong odor
when oven is turned on
This is normal with a new range and will disappear after a few uses.
Operating the Self Clean cycle will also “burn-off” the smell more
quickly.
Control does not react when the pad is
touched
Be sure that pad is clean. Touch the center of the button. Use the flat
part of your finger.
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