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Symptoms Cause Action
The product oper-
ates, but the blade
disc does not rotate.
The product searches for the charging sta-
tion, or is moving to the starting point.
Usual operation for the product. The blade
disc does not rotate when the product is
searching for the charging station.
The product operates
for shorter periods
than usual between
charges.
Grass or other object causes a blockage to
the blade disc.
Remove and clean the blade disc. Refer to
To clean the body, chassis and blade disc on
page 28
.
The battery is at the end of its life cycle. Replace the battery. Refer to
Battery on
page 29
.
Blunt blades. More energy is necessary
when cutting the grass.
Replace the blades. Refer to
Replacement of
the blades on page 29
.
Mowing and charg-
ing times are shorter
than usual.
The battery is at the end of its life cycle. Replace the battery. Refer to
Battery on
page 29
.
The product is
parked for hours in
the charging station.
The product has operated the maximum cut-
ting time for the day.
No action. Refer to
Schedule on page 20
.
The hatch is closed but the START button is
not pushed.
Push the STOP button to open the hatch.
Enter the PIN code and confirm with the OK
button. Push the START button and then
close the hatch.
Parking mode is enabled. Change the operating mode. Refer to
Oper-
ating modes - Start on page 25
.
The product does not operate if the battery
temperature is too high or too low.
Make sure that the charging station is put in
an area with protection from the sun.
Uneven mowing re-
sults.
The product operates for a small number of
hours per day.
Increase the cutting time. Refer to
Schedule
on page 20
.
For the shape of the work area it is necessa-
ry to adjust the settings for
Lawn Coverage
to cover all parts of the work area.
Change the settings of the areas where the
product starts to cut and how often. Refer to
GPS assisted navigation on page 22
.
The work area is too large. Decrease the size of the work area or extend
the schedule. Refer to
Schedule on page 20
.
Blunt blades. Replace all the blades. Refer to
Replace-
ment of the blades on page 29
.
Long grass in relation to the set cutting
height.
Increase the cutting height and then lower it
when the grass is shorter.
Collection of grass by the blade disc or
around the motor shaft.
Remove the collection of grass and clean the
product. Refer to
To clean the body, chassis
and blade disc on page 28
.
The battery is empty
and you put the prod-
uct in the charging
station, but it does
not charge and can-
not be set to ON.
If the battery has been deeply discharged,
it will take a long time to charge the battery
and before the product can be set to ON.
Keep the product in the charging station for
24 hours and test if the product can be set
to ON. If the problem remains, speak to your
authorized service technician.
7.6 Finding breaks in the loop wire
Breaks in the loop wire are usually the result of
unintentional physical damage to the wire such as when
gardening with a shovel. In countries with ground frost,
also sharp stones that move in the ground can damage
the wire. Breaks can also occur due to the wire being
stretched excessively during installation.
38 - Troubleshooting 2071 - 001 - 29.03.2023
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