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Message Cause Action
Electronic problem
Temporary electronic or firmware problem in
the product.
Restart the product.
If the problem stays, speak to your approved
servicing dealer.
Loop sensor problem
Tilt sensor problem
Invalid sub-device
combination
STOP button prob-
lem
Connectivity problem
Safety function faulty
Invalid system config-
uration
Lift sensor problem
Collision sensor
problem
Radar problem
Temporary battery
problem
Battery problem
Temporary battery or firmware problem in the
product.
Restart the product. If the problem stays,
speak to your approved servicing dealer.
Incorrect type of battery. Use only original batteries recommended by
the manufacturer.
Empty battery
The product cannot find the charging station. Change the position of the guide wire. Refer
to
To install the guide wire on page 18
.
Do a check of the installation settings about
how to find the charging station. Refer to
To
find the charging station on page 21
.
The battery is at the end of its life cycle. Speak to your authorized service center to
replace the battery.
The product cannot enter the charging sta-
tion because the antenna in the baseplate of
the charging station is damaged.
If the indicator lamp on the charging station
flashes red, the antenna is damaged. Speak
to your authorized service center.
The product is in the charging station, but
does not charge the battery.
Make sure that the charging plates on the
product and the contact plates on the charg-
ing station are in contact. Clean the contact
plates and charging plates.
Battery needs re-
placement
The battery state of health is low. Replace the battery. Speak to your author-
ized service center.
Battery near end of
life
The battery state of health is critically low. Replace the battery. Speak to your author-
ized service center.
34 - Troubleshooting 2071 - 001 - 29.03.2023
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