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7 Troubleshooting
7.1 Introduction - troubleshooting
In this chapter, a number of messages are listed which may be shown in Automower
®
Connect and Automower
®
Access if there is a malfunction. There is a proposal action to the cause and steps to take for each message.
This chapter also presents some symptoms that can guide you if the product does not work as expected. More
suggestions for steps to take in the event of malfunction or symptoms can be found on www.husqvarna.com.
7.2 Fault messages
The table below shows fault messages that can be shown in the app. Speak to your local Husqvarna representative if
the same message shows frequently.
Message Cause Action
Wrong PIN code
An incorrect PIN code has been entered. 5
tries are permitted, and the product is then
blocked for a period of time.
Enter the correct PIN code. Speak to your
local Husqvarna representative if you forget
the PIN code.
Wheel motor
blocked, left/rear left/
right/rear right
The drive wheel is blocked by grass or other
objects.
Examine the drive wheel and remove the
grass or other object.
Wheel motor overloa-
ded, left/right
Wheel drive problem,
right/left
The drive wheel is blocked by grass or other
objects.
Examine the right drive wheel and remove
the grass or other objects. If the problem
stays, speak to your authorized service cen-
ter.
Cutting system
blocked
The cutting system is blocked by grass or
other objects.
Examine the cutting system and remove the
grass or other objects.
Cutting system major
imbalance
There is vibrations in the blade disc. Continued operation can cause damage to
the cutting system. Make sure that the
blades and screws are not damaged or worn.
Make sure that all blades are correctly instal-
led and that there is only one blade attached
in each position on the blade disc.
Clean the blades and the cutting disc.
Cutting height
blocked
Grass or other objects is wound around the
cutting height adjustment, or between the
blade disc and chassis.
Examine the blade disc and the bellows
around the cutting height adjustment, and re-
move any grass or other objects that may
have got stuck.
2071 - 001 - 29.03.2023 Troubleshooting - 31
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