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13
Important!
• When the cooktop is switched off at the main switch, there will be no ‘hot surface’
indicator, but the cooking zone may still be hot! Take extreme care!
• Heavy-duty scourers, some nylon scourers and harsh/abrasive cleaning agents may
scratch the glass. Always read the label to check if your cleaner or scourer is
suitable.
• Never leave cleaning residue on the cooktop: the glass may become stained.
• Remove stains left by melts and sugary food or spill overs as soon as possible. If
left to cool on the glass, they may be difficult to remove or even permanently
damage the glass surface. Sugar can etch into the glass.
• Cut hazard: when the safety cover is retracted, the blade in a scraper is razor-
sharp. Use with extreme care and always store safely and out of reach of children.
• The cooktop may beep and turn itself off, and the touch controls may not function
while there is liquid on them. Make sure you wipe the touch control area dry before
turning the cooktop back on.
Questions and quick check
Problem
Possible causes and What to do
The cooktop cannot be
turned on – no power.
1. Check the connection to the power supply and make sure it is switched on.
2. Check whether there is a power outage in your home or area.
3. If the problem persists, call a qualified technician.
The touch controls are
unresponsive.
The control panel is locked by Child lock function.
Unlock the controls. See section ‘Using your cooktop’ for instructions.
The touch controls are
difficult to operate.
There may be a slight film of water over the controls, or you may be using the
tip of your finger when touching the controls.
Make sure the touch control area is dry and use the ball of your finger when
touching the controls.
The glass is being
scratched.
Rough-edged cookware. Unsuitable, abrasive scourer or cleaning products
being used.
Use cookware with flat and smooth bases. See ‘Choosing the right cookware’.
See ‘Care and cleaning’.
After sales service 1 300 307 917
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