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8
Speaker is not
powering on
• Verify that the POWER switch is fully turned to the ON position. (see pg. 2)
• Ensure the speaker is not in STANDBY MODE. (see pg. 6)
• Make sure AC POWER cord is fully inserted into the unit. (see pg. 2)
Buttons are not
responding
• Reset the speaker by turning the power OFF, and then back ON. (see pg. 2)
• Unplug the AC POWER cord, then plug it back in. (see pg. 2)
No music is playing
• Make sure the speaker is set to the same source as your audio device. If you are playing
audio via AUX cable, make sure the speaker is in AUX IN mode, etc. (see pg. 3-5)
• Make sure the VOLUME is high enough on your audio device as well as the speaker.
Bluetooth/NFC audio
quality is poor
• Move your music device closer to the speaker.
• Remove objects that may be interfering with the wireless connection.
Bluetooth/NFC device
is not pairing
• Verify that the speaker and your device have BLUETOOTH mode active. (see pg. 3)
• Make sure the speaker and/or your device is not already paired with another device.
• Check that the speaker is in pairing mode. (see pg. 3)
• Turn the speaker OFF, and then back ON. Press and hold the BLUETOOTH button to
manually enter pairing mode. (see pg. 3)
Contact our support
team for additional
services
Call: 1300-762-219
Email: monster.products@arisit.com
TROUBLESHOOTING
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