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limited warranty nuwavenow.com
34 35
ENGLISH
nuwavenow.com
LIMITED WARRANTY
34 35
MANUFACTURER’S OBLIGATION
The Manufacturer’s obligation under this Limited Warranty is
limited, to the extent allowable by law, to repairing or replacing any
part covered by this Limited Warranty which upon examination is
found to be defective under normal use. The Limited Warranty is
applicable only within the continental United States and only to the
original purchaser of the manufacturer’s authorized channels of
distribution. THE LIMITED WARRANTY MAY NOT BE ALTERED,
VARIED OR EXTENDED EXCEPT BY A WRITTEN INSTRUMENT
EXECUTED BY THE MANUFACTURER. THE REMEDY OF
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS
LIMITED WARRANTY IS EXCLUSIVE. IN NO EVENT SHALL THE
MANUFACTURER BE LIABLE FOR ANY CONSEQUENTIAL OR
INCIDENTAL DAMAGES TO ANY PERSON, WHETHER OR NOT
OCCASIONED BY NEGLIGENCE OF THE MANUFACTURER,
INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF
USE, COSTS OF SUBSTITUTION, PROPERTY DAMAGE, OR
OTHER MONEY LOSS.
Some states do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitation exclusions
may not apply. This Limited Warranty gives specic legal rights,
and there may also be other rights which vary from state to
state. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED
ABOVE, THE MANUFACTURER MAKES NO WARRANTIES
EXPRESSED OR IMPLIED ARISING BY LAW OR OTHERWISE,
INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE TO ANY OTHER PERSON. READ YOUR OWNER’S
MANUAL. IF YOU STILL HAVE ANY QUESTIONS ABOUT
OPERATION OR WARRANTY OF THE PRODUCT, PLEASE
CONTACT NUWAVE LLC.
DISPUTE RESOLUTION PROCEDURE. For disputes relating to use
of the website or use or purchase of a NuWave product or service
(collectively “Disputes”), you agree to first contact NuWave LLC
at (877) 689-2838 (phone), (847) 367-5486 (facsimile), or legal@
nuwavenow.com (email). If we cannot resolve your dispute informally,
any and all disputes shall be submitted to final and binding arbitration.
You may start the arbitration process by submitting in writing a
demand to the American Arbitration Association (“AAA”) and sending
a copy to NuWave. NuWave will pay all filing costs. A single arbitrator
of the AAA will conduct the arbitration in a location convenient to
you or by phone. The arbitrator’s award will be binding and may
be entered as a judgment in a court of competent jurisdiction. The
arbitration will be conducted in accordance with the provisions of
AAA’s Commercial Arbitration Rules and Mediation Procedures in
effect at the time of submission of your demand for arbitration. See
https://www.adr.org/sites/default/files/CommercialRules_Web.pdf.
The NuWave 15.5Q Brio®Air Fryer/Grill/Rotisserie Oven
THE MANUFACTURER WARRANTS
The Brio®, including the Chrome Mesh Trays, Chrome Mesh Rack,
Drip Tray, Light Bulb, Light Bulb Cover, Rotisserie Basket, Rotisserie
Skewer, Door, Non-Stick Baking Pan, Grill/Griddle Plate, Silicone
Cupcake Liners, and Digital Temperature Probe are to be free from
manufacturer defects.
All electrical components are warranted for 1 year from the date
of purchase, under normal household use, and when operated
in accordance with the Manufacturer’s written instructions. The
Manufacturer will provide the necessary parts and labor to repair
any part of the Brio® at NuWave LLC Service Department. After the
expiration of the warranty, the cost of the labor and parts will be the
responsibility of the owner.
THE WARRANTY DOES NOT COVER
The Limited Warranty is voided if repairs are made by an unauthorized
dealer or the serial number data plate is removed or defaced. Normal
deterioration of nish due to use or exposure is not covered by this
Warranty. This Limited Warranty does not cover failure, damages
or inadequate performance due to accident, acts of God (such as
lightning), uctuations in electric power, alterations, abuse, misuse,
misapplications, corrosive-type atmospheres, improper installation,
failure to operate in accordance with the Manufacturer’s written
instructions, abnormal use or commercial use. NuWave LLC reserves
the right to void the Limited Warranty, where allowable by law, for
products purchased from an unauthorized dealer.
TO OBTAIN SERVICE
The owner shall have the obligation and responsibility to: pay for all
services and parts not covered by the warranty; prepay the freight to
and from Service Department for any part or system returned under
this warranty; and carefully package the product using adequate
padding material to prevent damage in transit. The original container
is ideal for this purpose. Include in the package the owner’s name,
address, daytime telephone number, a detailed description of the
problem, and your “RGA number.” (Call 1-877-689-2838) or email
help@nuwavenow.com to obtain the RGA number (Return Goods
Authorization number). Provide the cooking system model & serial
number and proof of date of purchase (a copy of the receipt) when
making claims under this warranty.
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