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• If paper needs to be returned to the mailbox bin, then insert the paper under the bin arm, and then push
the paper all the way back.
1
2
Note: If the paper is not under the bin arm, then a jam occurs due to an
overfilled
bin.
Use recommended paper
• Use only recommended paper or specialty media.
• Do not load wrinkled, creased, damp, bent, or curled paper.
• Flex, fan, and straighten paper or specialty media before loading it.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same tray.
• Make sure the paper size and type are set correctly on the computer or printer control panel.
• Store paper per manufacturer recommendations.
Identifying jam locations
Notes:
• When Jam Assist is set to On, the printer flushes blank or pages with partial prints after a jammed page
has been cleared. Check your printed output for blank pages.
• When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
Clearing jams 265
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