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Solving Problems
Check these sections for solutions to problems you may have using your product.
Note: Your product may differ from the images in this guide, but the instructions are the same unless
otherwise noted.
Viewing the Help Screen
Checking for Software Updates
Product Status Messages
Status Menu Error Codes
Running a Product Check
Resetting Control Panel Defaults
Solving Setup Problems
Solving Network Problems
Solving Copying Problems
Solving Paper Problems
Solving Problems Printing from a Computer
Solving Page Layout and Content Problems
Solving Print Quality Problems
Solving Scanning Problems
Solving Scanned Image Quality Problems
Solving Faxing Problems
Solving USB Device Problems
Uninstall Your Product Software
Where to Get Help
Viewing the Help Screen
You can view troubleshooting or how-to topics on the LCD screen at any time.
1. Select the help icon.
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