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Incident Detection
CAUTION
Incident detection is a supplemental feature available only for certain outdoor activities. Incident detection
should not be relied on as a primary method to obtain emergency assistance.
NOTICE
Before you can enable incident detection on your watch, you must set up emergency contacts in the Garmin
Connect app (Adding Emergency Contacts, page20). Your paired phone must be equipped with a data plan and
be in an area of network coverage where data is available. Your emergency contacts must be able to receive
emails or text messages (standard text messaging rates may apply).
Turning Incident Detection On and Off
NOTE: Your paired phone must be equipped with a data plan and be in an area of network coverage where data
is available.
Before you can enable incident detection on your watch, you must set up emergency contacts in the Garmin
Connect app (Adding Emergency Contacts, page20). Your emergency contacts must be able to receive emails
or text messages (standard text messaging rates may apply).
1 From the watch face, hold .
2 Select > Safety & Tracking > Incident Detection.
3 Select an activity.
NOTE: Incident detection is available only for certain outdoor activities.
When an incident is detected by your D2 Air X10 watch and your phone is connected, the Garmin Connect
app can send an automated text message and email with your name and GPS location (if available) to your
emergency contacts. A message appears on your watch and paired phone indicating your contacts will be
informed after 15 seconds have elapsed. If assistance is not needed, you can cancel the automated emergency
message. If an emergency calling phone number has been designated, you also have the option to call that
phone number from your watch.
Requesting Assistance
NOTE: Your paired phone must be equipped with a data plan and be in an area of network coverage where data
is available.
Before you can request assistance, you must set up emergency contacts (Adding Emergency Contacts,
page20). Your emergency contacts must be able to receive emails or text messages (standard text messaging
rates may apply). If an emergency calling phone number has been designated, you have the option to call that
phone number from your watch.
1 Hold .
2 When you feel three vibrations, release the button to activate the assistance feature.
The countdown screen appears.
3 If necessary, select an option before the countdown is complete:
• To send a customized message with your request, select .
• To call your emergency calling phone number, select .
• To cancel the message, select .
User Profile
You can update your user profile on your watch or on the Garmin Connect app.
User Profile 21
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