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149 Using Other Functions
152
Running Data Service Automatically
Precautions and Notes
153
Before Using the Recording and Timeshift Functions
155 Read Before Using Apps
156 Read Before Using the Internet Function
158 Read Before Playing Photo, Video, or Music Files
175
Read After Installing the TV
176
Supported Resolutions for UHD Input Signals
177
Resolutions for Input Signals supported by 8K models
(QN7**C series or higher)
178 Supported Resolutions for FreeSync (VRR)
179 Read Before Connecting a Computer (Supported
Resolutions)
182
Supported Resolutions for Video Signals
184
Read Before Using Bluetooth Devices
185
Licenses
Troubleshooting
Picture Issues
186
The screen is ashing or has become dark
186 The picture is not bright, or the picture colors do not look
clear
187 The picture colors are black and white or do not look the
way they should look
188 The TV automatically turns off by itself
188 TV (The Frame TV) cannot be turned off.
188 Unable to power on
189 The TV remains on or does not turn on automatically.
189
Unable to î©£nd a Channel
189 The TV image does not look as good as it did in the store
190 Displayed video looks blurry
190 The picture is distorted
190 There is a dotted line on the edge of the screen
190
The picture won’t display in full screen
191
The Caption function in the TV menu is deactivated
191
Captions appear on the TV screen
191
The HDR of the connected external device turns off
Sound and Noise Issues
192 How can I connect an audio device to the TV?
192 There is no sound or the sound is too low at maximum
volume.
192
The picture is good but there is no sound.
193
HDMI (eARC/ARC) is connected, and there is no sound.
193
The speakers are making an odd sound.
193
The sound is interrupted.
193
Whenever a function is used on the TV or the channel is
changed, the TV voices the activity. The TV explains in voice-
over the video scenes displayed on the screen.
194 The TV audio is not being played through the Soundbar or
A/V receiver.
194 The sound is not heard clearly.
194 The volume of the external device cannot be adjusted.
194 I want to turn the TV and audio device off and on at the
same time.
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