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Samsung QN55QN90CAPXPA User Manual
Page 25
Samsung QN55QN90CAPXPA 55" QN90C Neo QLED 4K Smart TV 2023
E-MANUAL - Page 25
For QN55QN90CAPXPA.
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Contents
Guide
Connections
Connection Guide
Connecting An Antenna
Connecting To The Network
Establishing A Wired Network Connection
Establishing A Wireless Network Connection
Checking The Network Connection Status
Resetting Your Network
Turning On The TV With A Mobile Device
Connecting An IP Control Device To The TV
Allowing To Connect A Wireless Network
Allowing To Connect The WiFi Direct
Changing The Name Of The TV
Displaying Your Mobile Device Screen On The TV
Using Screen Sharing(Smart View)
Using Apple AirPlay
Using Screen Sharing(Tap View)
Enabling Tap View
Connection Cables For External Devices
Switching Between External Devices Connected To The TV
Editing The Name And Icon Of An External Device
Using Additional Functions
Connection Notes
Connection Notes For HDMI
Connection Notes For Audio Devices
Connection Notes For Computers
Connection Notes For Mobile Devices
Connection Notes For Portrait Mode
Remote Control And Peripherals
About The Samsung Smart Remote (QLED TV / The Frame / S8*C/S9*C Series / CU8 Series / CU77** Model)
About The Remote Control (CU7/BEC Series) (except For CU77** Model)
Connecting The Samsung Smart Remote To The TV
Controlling External Devices With A Samsung Remote ControlUsing The Universal Remote Setup
Learn How To Use Samsung Smart Remote
Using Anynet+ (HDMICEC)
Connecting An External Device Through Anynet+ And Using Their Menus
Read Before Connecting An Anynet+ (HDMICEC) Device
Controlling The TV With A Keyboard, Mouse, Or Gamepad
Connecting A USB Keyboard, Mouse, Or Gamepad
Connecting A Bluetooth Keyboard, Mouse, Or Gamepad
Using The Keyboard And Mouse
Using The Gamepad
Using The Controller
Setting Up The Input Devices
Entering Text Using The OnScreen Virtual Keyboard
Entering Text Using The Remote Control's Microphone And The Onscreen Virtual Keyboard
Smart Features
Using Smart Hub
Displaying The Home Screen
Launching Smart Hub Automatically
Launching The Last Used App Automatically
Launching Samsung Business TV App Automatically
Automatic Mirroring From Multi View
Automatic Casting In Multi View
Launching Multi View Automatically When Rotating
Testing Smart Hub Connections
Resetting Smart Hub
Using Ambient Mode
Entering The TV Viewing Screen From Ambient Mode
Using Art Mode
About The Art Home Screen
Import Images From USB Memory
Using Art Mode With The SmartThings App
Precautions When Using Art Mode
Using Samsung Gaming Hub
About The Media Home Screen
About The Menu Home Screen
Using A Samsung Account
Signing In To A Samsung Account
Creating A New Account
Managing Your Samsung Account
Using Workspace
Using Screen Sharing (Windows PC) / AirPlay (Mac)
Using Easy Connection To Screen
Connecting A Remote PC
Playing Multimedia Content On A Remote PC
Using Samsung DeX
Using Microsoft 365
Adding The Web Service
Using Web Service
Using The Apps Service
Installing An App
Launching An App
Managing Installed Apps
Using The EManual
Launching The EManual
Using The Buttons In The EManual
Using The Internet
Using SmartThings
SmartThings Quick Access
Use The SmartThings Hub Features
Register And Manage Devices Via SmartThings
Use The Screen's Sensors Via SmartThings
Control SmartThings With Bixby
Control The Display Device From The Mobile SmartThings App
Playing Pictures/video/music
Playing Multimedia Content On A PC Or Mobile Device
Playing Multimedia Content On A USB Device
Listening To Your Mobile Device Sound Through The TV Speaker Using Sound Mirroring
Buttons And Functions Available While Playing Multimedia Content
Using Multi View
Using Bixby
Starting Bixby With Voice
Starting Bixby Using Buttons On The Samsung Smart Remote
Learning About The Explore Bixby Screen
Read Before Using Bixby
Provisions For Using Bixby
Using The Game Bar
Starting The Game Bar
Learning About The Game Bar
Using FreeSync
Setting The Super Ultra Wide Game View
Changing The Super Ultra Wide Screen Position
Configuring 144 Hz Game Settings
Troubleshooting Of The Game Screen And Audio Problems
Using Auracast
Using Auracast
Using A Password
Changing Your Password
TV Viewing And Recording
Using The Guide
About The Guide Screen
Using Additional Features From The Guide
Recording Programs
The Instant And Timer Recording Options From The Guide
Recording While Watching A Broadcast
Using The Recording Schedule Management Screen
Setting Up Schedule Viewing
Using The Schedule Viewing Options From The Guide Screen
Using The Schedule Viewing Options While Watching A Program
Using The Viewing Schedule Management Screen
Using Timeshift
Buttons And Functions Available While Recording A Program Or Timeshift
Using The Channel List
Accessing The Channel List
Using The Functions On The Channel List Screen
Using The Channel Edit Function
Accessing The Channel Edit Screen
Using The Channel Edit Functions
Using A Personal Favorites List
Creating A Favorites List
TVViewing Support Functions
Scanning For Available Channels
Using Program Rating Lock
Watching Blocked / Restricted Programs
Restricting Viewing To Specific Channels
Configuring Advanced Broadcasting Settings
Scanning All Digital Channels
Tuning Broadcast Signals Manually
Tuning Digital Channels
Tuning Analog Channels
Finetuning Analog Broadcasts
Transferring Channel List
Choosing An Appropriate Video Input Color
Setting Satellite System
Configuring Advanced Broadcasting Audio Settings
Setting The Functions For The Service Provider
Viewing Broadcast Service Provider Info
Showing TVkey Interface Menu
Checking Digital Channel Signal Info And Strength
Picture And Sound
Using Intelligent Mode
Adjusting The Picture Quality
Choosing A Picture Mode
Configuring Advanced Picture Settings
Changing The Picture Size And Position
Changing The Picture Size Settings
Setting The Viewing Environment For External Devices
Playing Games On An Optimized Screen
Setting The Game Mode Details
Using Input Signal Plus
Using HDMI Black Level
Configuring A Sound Mode And Expert Settings
Choosing A Sound Mode
Configuring Advanced Sound Settings
Using The Sound Support Functions
Selecting Speakers
Listening To The TV Through Bluetooth Devices
Listening To The TV Through A Samsung Audio Device That Supports The WiFi Function
System And Support
Using The Time Functions And The Timers
Setting The Clock Automatically
Adjusting The Clock For Time Zone
Changing The Current Time
Setting The Clock Manually
Using The Sleep Timer
Turning On The TV Using The On Timer
Turning Off The TV Using The Off Timer
Using The Power And Energy Saving Functions
Reducing The Power Consumption Of The TV
Using The Panel Care Functions
Setting The Panel Care
Updating The TV's Software
Updating Through The Network
Updating Through A USB Device
Updating The TV Automatically
Updating Through The Mobile Network
Using The Parental Settings Function
Audio And Video Functions For The Visually Or Hearing Impaired
Running The Accessibility Functions
Running Accessibility Shortcuts
Enabling Voice Guides For The Visually Impaired
Changing The Volume, Speed, And Pitch, And The TV Background Volume Of The Voice Guide
Audio Description
The TV Screen Is Turned Off But Audio Continues
Enlarge The Screen
White Text On Black Background (high Contrast)
Setting The Screen To Black And White
Inverting The Screen Color
Setting The Outline Emphasis Feature For Viewers With Low Vision
Enlarging The Font (for The Visually Impaired)
Learning About The Remote Control (for The Visually Impaired)
Learning About The TV Menu
Showing Captions
Selecting The Caption Language
Listening To The TV Through Bluetooth Devices (for The Hearing Impaired)
Enlarging The Sign Language Screen For The Hearing Impaired
Configuring The Repeat Settings For Remote Control Buttons
Setting The Color Correction Feature For Users With Color Blindness
Using Voice Assistants On The TV
Select The Voice Assistant
Using Other Functions
Changing The Menu Language
Setting Up A Password
Enabling The AV Color System
Selecting Usage Or Retail Mode
Setting Up The Button Lock
Setting Up The USB Lock
Setting Up The Zero Touch Configuration
Managing External Devices
Using AirPlay
Restoring The TV To The Factory Settings
Running Data Service Automatically
Precautions And Notes
Before Using The Recording And Timeshift Functions
Before Using The Recording And Schedule Recording Functions
Before Using The Timeshift Function
Read Before Using Apps
Read Before Using The Internet Function
Read Before Setting Up A Wireless Network Connection
Precautions For Wireless Network
Wireless Security Protocols
Read Before Playing Photo, Video, Or Music Files
Limitations To The Use Of Photo, Video, And Music Files
Supported Subtitles
Subtitle Formats
Video Formats With Subtitles
Supported Image Formats And Resolutions
Supported Music Formats And Codecs
Supported Video Codecs (QLED TV(except For QE1C/Q6*C/Q7*C Series)/S8*C/S9*C Series)
Supported Video Codecs (Q7*C Series, 85CU8 Series)
Other Restrictions
Video Decoders
Audio Decoders
Supported Video Codecs (QE1C/Q6*C Series)
Supported Video Codecs (CU8 Series (except For 85CU8 Series))
Other Restrictions
Video Decoders
Audio Decoders
Supported Video Codecs (CU7/BEC Series)
Other Restrictions
Video Decoders
Audio Decoders
Supported Video Codecs (The Frame (32LS03C Model))
Other Restrictions
Video Decoders
Audio Decoders
Supported Video Codecs (QN7**C Series)
Other Restrictions
Video Decoders
Audio Decoders
Supported Video Codecs (QN8**C Series Or Higher)
Other Restrictions
Video Decoders
Audio Decoders
Read After Installing The TV
Picture Sizes And Input Signals
Installing An Antitheft Lock
Supported Resolutions For UHD Input Signals
If Input Signal Plus Is Set To Off
If Input Signal Plus Is Set To On
Resolutions For Input Signals Supported By 8K Models (QN7**C Series Or Higher)
If Input Signal Plus Is Set To Off
If Input Signal Plus Is Set To On
Supported Resolutions For FreeSync (VRR)
Read Before Connecting A Computer (Supported Resolutions)
IBM
MAC
VESA DMT
VESA CVT
CTA861
Supported Resolutions For Video Signals
CTA861
VESA CVT
Read Before Using Bluetooth Devices
Restrictions On Using Bluetooth
Licenses
Troubleshooting
Picture Issues
The Screen Is Flashing Or Has Become Dark
The Picture Is Not Bright, Or The Picture Colors Do Not Look Clear
The Picture Colors Are Black And White Or Do Not Look The Way They Should Look
The TV Automatically Turns Off By Itself
TV (The Frame TV) Cannot Be Turned Off.
Unable To Power On
The TV Remains On Or Does Not Turn On Automatically.
Unable To Find A Channel
The TV Image Does Not Look As Good As It Did In The Store
Displayed Video Looks Blurry
The Picture Is Distorted
There Is A Dotted Line On The Edge Of The Screen
The Picture Won't Display In Full Screen
The Caption Function In The TV Menu Is Deactivated
Captions Appear On The TV Screen
The HDR Of The Connected External Device Turns Off
Sound And Noise Issues
How Can I Connect An Audio Device To The TV?
There Is No Sound Or The Sound Is Too Low At Maximum Volume.
The Picture Is Good But There Is No Sound.
HDMI (eARC/ARC) Is Connected, And There Is No Sound.
The Speakers Are Making An Odd Sound.
The Sound Is Interrupted.
Whenever A Function Is Used On The TV Or The Channel Is Changed, The TV Voices The Activity.The TV Explains In Voiceover The Video Scenes Displayed On The Screen.
The TV Audio Is Not Being Played Through The Soundbar Or A/V Receiver.
The Sound Is Not Heard Clearly.
The Volume Of The External Device Cannot Be Adjusted.
I Want To Turn The TV And Audio Device Off And On At The Same Time.
Channel And Broadcast Issues
"Weak Or No Signal" Displayed In TV Mode Or Cannot Find Channel.
External Device Connectivity Issues
The "Mode Not Supported" Message Appears.
The Video Is OK But There Is No Audio.
I Want To Connect To A PC And Mobile Device Via Screen Mirroring.
No Screen Appears When Connecting The TV To An External Device.
I Want To Connect To A Bluetooth Speaker.
The PC Screen Does Not Appear Or It Flickers.
Network Issues
Wireless Network Connection Failed.Unable To Connect To A Wireless Access Point.Unable To Connect To The Network.
Wired Network Connection Failed.
Connected To A Local Network, But Not To The Internet.
Anynet+ (HDMICEC) Issues
What Is Anynet+?
Anynet+ Does Not Work.The Connected Device Is Not Displayed.
I Want To Start Anynet+.I Also Want The Connected Devices To Turn On When The TV Is Turned On.
I Want To Exit Anynet+.It Is Inconvenient To Turn On Other Devices Because The TV Also Turns On.It Is Inconvenient Because The Connected Devices (e.g.settop Box) Turn Off Together.
The Message "Connecting To Anynet+ Device..." Or "Disconnecting From Anynet+ Device" Appears On The Screen.
The Anynet+ Device Won't Play.
Remote Control Issues
The Remote Control Does Not Work.
External Devices Cannot Be Operated With The TV Remote Control.
Data Service
Why Am I Getting Onscreen Messages When I Haven't Selected The Data Service Option?
How Do I Hide Data Service Messages?
How Do I Use The Data Service?
What Is An Interactive Service And How Does It Work?
A Message Displays "Receiving" But No Change Happens.
Nothing Appears On The Screen After The Data Service Is Launched.
What Is Blur Reduction?
Why Is The Data Service Closed Automatically?
Recording Issues
The Timeshift Or Recording Function Cannot Be Used.
Cannot Record Videos Received From An External Device Or Samsung TV Plus.
The "Format Device" Message Appears When The Timeshift Or Recording Function Is Used.
The Recorded Files On The TV Are Not Played Back On A PC.
Apps
I Cannot Find The App I Want.
I Launched An App, But It's In A Different Language.How Can I Change The Language?
The App Does Not Work Properly.Its Image Quality Is Poor.
The Smart Hub Home Screen Keeps Appearing Whenever You Turn On The TV.
Media Files
Some Files Are Interrupted During Playback.
Some Files Can't Be Played.
Voice Assistant Issues
The Microphone Is Off.
The Voice Commands Do Not Work Well.
Bixby/Alexa Answers Although I Did Not Call It.
I Spoke "Hi, Bixby/Alexa" But Bixby/Alexa Does Not Answer.
Voice Recognition Does Not Work With The Samsung Smart Remote Unlike Other Features.There Is No Response Even If The Voice Assistant Button Is Pressed.
During Voice Recognition, The Heavy Load Message Appears And The Function Does Not Work.
I Want To See Weather Information Of The Desired Area.
Other Issues
The TV Is Hot.
The TV Smells Like Plastic.
The Settings Are Lost After 5 Minutes Or Every Time The TV Is Turned Off.
The TV Is Tilted To The Side.
The Stand Is Wobbly Or Crooked.
I Want To Know How To Attach And Remove The TV Stand.
A POP (TV's Internal Banner Ad) Appears On The Screen.
The TV Is Making A Popping Noise.
The TV Is Making A Humming Noise.
The Software Update Over The Internet Has Failed.
The TV Narrates The Screen Events In Voiceover.
Diagnosing TV Operational Issues
Self Diagnosis
Cannot Select Broadcast Signal In Self Diagnosis.
Reset Smart Hub
Reset Picture
Reset Sound
Getting Support
Getting Support Through Remote Management
Finding The Contact Information For Service
Requesting Service
Accessibility Guidance
Learn Menu Screen
Using The Remote Control
Orientation Of The Samsung Smart Remote Or Remote Control
Description Of The Samsung Smart Remote Or Remote Control
Using The Accessibility Menu
Running The Accessibility Shortcuts Menu
Running The Accessibility Menu Functions Using The General Menu
Running The Accessibility Menu Functions Using Bixby
Accessibility Menu Functions
Using The TV With Voice Guide On
Changing Channel
Using Onscreen Number Entry Via The Samsung Smart Remote Or Remote Control
Changing Volume
Using Program Information
Using The Guide
To View A Program On Now
Other Options In The Guide
Using Schedule Viewing
Setting Up A Schedule Viewing
Cancelling A Scheduled Viewing
Using The Channel List
Recording
Using The Instant And Schedule Recording Options From The Guide Screen:
Recording The Program You Are Watching
Scheduling Recording From The Program Info Window
Changing The Recording Time
Viewing Recorded Programs
Deleting A Recorded Program
Using Smart Hub
Smart Hub
Using The Smart Hub Home Screen
Launching The EManual
Using Bixby
Running Bixby
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Contents
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About the Remote Control (CU7/BEC Series) (except for CU77** model)
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File type: PDF
File name: 9670272_qn55qn90capxpa.pdf
File size: 442.39 KB
File Language: English
Pages: 234
Author: Samsung
File created: 2023-03-07
Published: 2023-03-31
Updated: 2024-04-19
Verified by
Ruth Kuhlman
on 2024-04-19
Download File
Table of Contents
×
Contents
2
Guide
6
Connections
6
Connection Guide
6
Connecting An Antenna
7
Connecting To The Network
8
Establishing A Wired Network Connection
8
Establishing A Wireless Network Connection
9
Checking The Network Connection Status
10
Resetting Your Network
10
Turning On The TV With A Mobile Device
11
Connecting An IP Control Device To The TV
11
Allowing To Connect A Wireless Network
11
Allowing To Connect The WiFi Direct
12
Changing The Name Of The TV
12
Displaying Your Mobile Device Screen On The TV
13
Using Screen Sharing(Smart View)
13
Using Apple AirPlay
13
Using Screen Sharing(Tap View)
14
Enabling Tap View
14
Connection Cables For External Devices
15
Switching Between External Devices Connected To The TV
17
Editing The Name And Icon Of An External Device
17
Using Additional Functions
18
Connection Notes
19
Connection Notes For HDMI
19
Connection Notes For Audio Devices
20
Connection Notes For Computers
20
Connection Notes For Mobile Devices
21
Connection Notes For Portrait Mode
21
Remote Control And Peripherals
22
About The Samsung Smart Remote (QLED TV / The Frame / S8*C/S9*C Series / CU8 Series / CU77** Model)
22
About The Remote Control (CU7/BEC Series) (except For CU77** Model)
25
Connecting The Samsung Smart Remote To The TV
28
Controlling External Devices With A Samsung Remote ControlUsing The Universal Remote Setup
29
Learn How To Use Samsung Smart Remote
29
Using Anynet+ (HDMICEC)
30
Connecting An External Device Through Anynet+ And Using Their Menus
30
Read Before Connecting An Anynet+ (HDMICEC) Device
30
Controlling The TV With A Keyboard, Mouse, Or Gamepad
31
Connecting A USB Keyboard, Mouse, Or Gamepad
31
Connecting A Bluetooth Keyboard, Mouse, Or Gamepad
31
Using The Keyboard And Mouse
32
Using The Gamepad
33
Using The Controller
34
Setting Up The Input Devices
35
Entering Text Using The OnScreen Virtual Keyboard
35
Entering Text Using The Remote Control's Microphone And The Onscreen Virtual Keyboard
36
Smart Features
37
Using Smart Hub
37
Displaying The Home Screen
38
Launching Smart Hub Automatically
40
Launching The Last Used App Automatically
40
Launching Samsung Business TV App Automatically
40
Automatic Mirroring From Multi View
40
Automatic Casting In Multi View
41
Launching Multi View Automatically When Rotating
41
Testing Smart Hub Connections
41
Resetting Smart Hub
41
Using Ambient Mode
42
Entering The TV Viewing Screen From Ambient Mode
47
Using Art Mode
48
About The Art Home Screen
49
Import Images From USB Memory
52
Using Art Mode With The SmartThings App
53
Precautions When Using Art Mode
54
Using Samsung Gaming Hub
55
About The Media Home Screen
57
About The Menu Home Screen
60
Using A Samsung Account
65
Signing In To A Samsung Account
65
Creating A New Account
65
Managing Your Samsung Account
65
Using Workspace
67
Using Screen Sharing (Windows PC) / AirPlay (Mac)
67
Using Easy Connection To Screen
67
Connecting A Remote PC
68
Playing Multimedia Content On A Remote PC
70
Using Samsung DeX
71
Using Microsoft 365
71
Adding The Web Service
71
Using Web Service
72
Using The Apps Service
73
Installing An App
74
Launching An App
74
Managing Installed Apps
75
Using The EManual
77
Launching The EManual
77
Using The Buttons In The EManual
77
Using The Internet
79
Using SmartThings
80
SmartThings Quick Access
82
Use The SmartThings Hub Features
82
Register And Manage Devices Via SmartThings
83
Use The Screen's Sensors Via SmartThings
84
Control SmartThings With Bixby
84
Control The Display Device From The Mobile SmartThings App
84
Playing Pictures/video/music
85
Playing Multimedia Content On A PC Or Mobile Device
86
Playing Multimedia Content On A USB Device
86
Listening To Your Mobile Device Sound Through The TV Speaker Using Sound Mirroring
86
Buttons And Functions Available While Playing Multimedia Content
87
Using Multi View
90
Using Bixby
92
Starting Bixby With Voice
92
Starting Bixby Using Buttons On The Samsung Smart Remote
93
Learning About The Explore Bixby Screen
94
Read Before Using Bixby
96
Provisions For Using Bixby
96
Using The Game Bar
97
Starting The Game Bar
97
Learning About The Game Bar
97
Using FreeSync
99
Setting The Super Ultra Wide Game View
100
Changing The Super Ultra Wide Screen Position
100
Configuring 144 Hz Game Settings
101
Troubleshooting Of The Game Screen And Audio Problems
101
Using Auracast
102
Using Auracast
102
Using A Password
102
Changing Your Password
102
TV Viewing And Recording
103
Using The Guide
103
About The Guide Screen
103
Using Additional Features From The Guide
105
Recording Programs
106
The Instant And Timer Recording Options From The Guide
106
Recording While Watching A Broadcast
106
Using The Recording Schedule Management Screen
107
Setting Up Schedule Viewing
109
Using The Schedule Viewing Options From The Guide Screen
109
Using The Schedule Viewing Options While Watching A Program
109
Using The Viewing Schedule Management Screen
109
Using Timeshift
110
Buttons And Functions Available While Recording A Program Or Timeshift
111
Using The Channel List
113
Accessing The Channel List
113
Using The Functions On The Channel List Screen
113
Using The Channel Edit Function
114
Accessing The Channel Edit Screen
114
Using The Channel Edit Functions
114
Using A Personal Favorites List
115
Creating A Favorites List
115
TVViewing Support Functions
116
Scanning For Available Channels
116
Using Program Rating Lock
116
Watching Blocked / Restricted Programs
116
Restricting Viewing To Specific Channels
116
Configuring Advanced Broadcasting Settings
117
Scanning All Digital Channels
117
Tuning Broadcast Signals Manually
117
Tuning Digital Channels
117
Tuning Analog Channels
117
Finetuning Analog Broadcasts
118
Transferring Channel List
118
Choosing An Appropriate Video Input Color
118
Setting Satellite System
118
Configuring Advanced Broadcasting Audio Settings
119
Setting The Functions For The Service Provider
119
Viewing Broadcast Service Provider Info
120
Showing TVkey Interface Menu
120
Checking Digital Channel Signal Info And Strength
120
Picture And Sound
121
Using Intelligent Mode
121
Adjusting The Picture Quality
124
Choosing A Picture Mode
124
Configuring Advanced Picture Settings
125
Changing The Picture Size And Position
128
Changing The Picture Size Settings
128
Setting The Viewing Environment For External Devices
129
Playing Games On An Optimized Screen
129
Setting The Game Mode Details
130
Using Input Signal Plus
131
Using HDMI Black Level
131
Configuring A Sound Mode And Expert Settings
132
Choosing A Sound Mode
132
Configuring Advanced Sound Settings
132
Using The Sound Support Functions
134
Selecting Speakers
134
Listening To The TV Through Bluetooth Devices
135
Listening To The TV Through A Samsung Audio Device That Supports The WiFi Function
135
System And Support
136
Using The Time Functions And The Timers
136
Setting The Clock Automatically
136
Adjusting The Clock For Time Zone
136
Changing The Current Time
137
Setting The Clock Manually
137
Using The Sleep Timer
137
Turning On The TV Using The On Timer
137
Turning Off The TV Using The Off Timer
137
Using The Power And Energy Saving Functions
138
Reducing The Power Consumption Of The TV
138
Using The Panel Care Functions
140
Setting The Panel Care
140
Updating The TV's Software
141
Updating Through The Network
141
Updating Through A USB Device
141
Updating The TV Automatically
141
Updating Through The Mobile Network
141
Using The Parental Settings Function
142
Audio And Video Functions For The Visually Or Hearing Impaired
143
Running The Accessibility Functions
143
Running Accessibility Shortcuts
143
Enabling Voice Guides For The Visually Impaired
143
Changing The Volume, Speed, And Pitch, And The TV Background Volume Of The Voice Guide
143
Audio Description
144
The TV Screen Is Turned Off But Audio Continues
144
Enlarge The Screen
144
White Text On Black Background (high Contrast)
145
Setting The Screen To Black And White
145
Inverting The Screen Color
145
Setting The Outline Emphasis Feature For Viewers With Low Vision
145
Enlarging The Font (for The Visually Impaired)
145
Learning About The Remote Control (for The Visually Impaired)
146
Learning About The TV Menu
146
Showing Captions
146
Selecting The Caption Language
146
Listening To The TV Through Bluetooth Devices (for The Hearing Impaired)
147
Enlarging The Sign Language Screen For The Hearing Impaired
147
Configuring The Repeat Settings For Remote Control Buttons
147
Setting The Color Correction Feature For Users With Color Blindness
147
Using Voice Assistants On The TV
148
Select The Voice Assistant
148
Using Other Functions
149
Changing The Menu Language
149
Setting Up A Password
149
Enabling The AV Color System
149
Selecting Usage Or Retail Mode
149
Setting Up The Button Lock
150
Setting Up The USB Lock
150
Setting Up The Zero Touch Configuration
150
Managing External Devices
151
Using AirPlay
151
Restoring The TV To The Factory Settings
151
Running Data Service Automatically
152
Precautions And Notes
153
Before Using The Recording And Timeshift Functions
153
Before Using The Recording And Schedule Recording Functions
153
Before Using The Timeshift Function
154
Read Before Using Apps
155
Read Before Using The Internet Function
156
Read Before Setting Up A Wireless Network Connection
157
Precautions For Wireless Network
157
Wireless Security Protocols
157
Read Before Playing Photo, Video, Or Music Files
158
Limitations To The Use Of Photo, Video, And Music Files
158
Supported Subtitles
159
Subtitle Formats
159
Video Formats With Subtitles
159
Supported Image Formats And Resolutions
160
Supported Music Formats And Codecs
160
Supported Video Codecs (QLED TV(except For QE1C/Q6*C/Q7*C Series)/S8*C/S9*C Series)
161
Supported Video Codecs (Q7*C Series, 85CU8 Series)
162
Other Restrictions
163
Video Decoders
163
Audio Decoders
163
Supported Video Codecs (QE1C/Q6*C Series)
164
Supported Video Codecs (CU8 Series (except For 85CU8 Series))
165
Other Restrictions
166
Video Decoders
166
Audio Decoders
166
Supported Video Codecs (CU7/BEC Series)
167
Other Restrictions
168
Video Decoders
168
Audio Decoders
168
Supported Video Codecs (The Frame (32LS03C Model))
169
Other Restrictions
170
Video Decoders
170
Audio Decoders
170
Supported Video Codecs (QN7**C Series)
171
Other Restrictions
172
Video Decoders
172
Audio Decoders
172
Supported Video Codecs (QN8**C Series Or Higher)
173
Other Restrictions
174
Video Decoders
174
Audio Decoders
174
Read After Installing The TV
175
Picture Sizes And Input Signals
175
Installing An Antitheft Lock
175
Supported Resolutions For UHD Input Signals
176
If Input Signal Plus Is Set To Off
176
If Input Signal Plus Is Set To On
176
Resolutions For Input Signals Supported By 8K Models (QN7**C Series Or Higher)
177
If Input Signal Plus Is Set To Off
177
If Input Signal Plus Is Set To On
177
Supported Resolutions For FreeSync (VRR)
178
Read Before Connecting A Computer (Supported Resolutions)
179
IBM
179
MAC
179
VESA DMT
180
VESA CVT
181
CTA861
181
Supported Resolutions For Video Signals
182
CTA861
182
VESA CVT
183
Read Before Using Bluetooth Devices
184
Restrictions On Using Bluetooth
184
Licenses
185
Troubleshooting
186
Picture Issues
186
The Screen Is Flashing Or Has Become Dark
186
The Picture Is Not Bright, Or The Picture Colors Do Not Look Clear
186
The Picture Colors Are Black And White Or Do Not Look The Way They Should Look
187
The TV Automatically Turns Off By Itself
188
TV (The Frame TV) Cannot Be Turned Off.
188
Unable To Power On
188
The TV Remains On Or Does Not Turn On Automatically.
189
Unable To Find A Channel
189
The TV Image Does Not Look As Good As It Did In The Store
189
Displayed Video Looks Blurry
190
The Picture Is Distorted
190
There Is A Dotted Line On The Edge Of The Screen
190
The Picture Won't Display In Full Screen
190
The Caption Function In The TV Menu Is Deactivated
191
Captions Appear On The TV Screen
191
The HDR Of The Connected External Device Turns Off
191
Sound And Noise Issues
192
How Can I Connect An Audio Device To The TV?
192
There Is No Sound Or The Sound Is Too Low At Maximum Volume.
192
The Picture Is Good But There Is No Sound.
192
HDMI (eARC/ARC) Is Connected, And There Is No Sound.
193
The Speakers Are Making An Odd Sound.
193
The Sound Is Interrupted.
193
Whenever A Function Is Used On The TV Or The Channel Is Changed, The TV Voices The Activity.The TV Explains In Voiceover The Video Scenes Displayed On The Screen.
193
The TV Audio Is Not Being Played Through The Soundbar Or A/V Receiver.
194
The Sound Is Not Heard Clearly.
194
The Volume Of The External Device Cannot Be Adjusted.
194
I Want To Turn The TV And Audio Device Off And On At The Same Time.
194
Channel And Broadcast Issues
195
"Weak Or No Signal" Displayed In TV Mode Or Cannot Find Channel.
195
External Device Connectivity Issues
196
The "Mode Not Supported" Message Appears.
196
The Video Is OK But There Is No Audio.
196
I Want To Connect To A PC And Mobile Device Via Screen Mirroring.
196
No Screen Appears When Connecting The TV To An External Device.
197
I Want To Connect To A Bluetooth Speaker.
197
The PC Screen Does Not Appear Or It Flickers.
197
Network Issues
198
Wireless Network Connection Failed.Unable To Connect To A Wireless Access Point.Unable To Connect To The Network.
198
Wired Network Connection Failed.
198
Connected To A Local Network, But Not To The Internet.
198
Anynet+ (HDMICEC) Issues
199
What Is Anynet+?
199
Anynet+ Does Not Work.The Connected Device Is Not Displayed.
199
I Want To Start Anynet+.I Also Want The Connected Devices To Turn On When The TV Is Turned On.
200
I Want To Exit Anynet+.It Is Inconvenient To Turn On Other Devices Because The TV Also Turns On.It Is Inconvenient Because The Connected Devices (e.g.settop Box) Turn Off Together.
200
The Message "Connecting To Anynet+ Device..." Or "Disconnecting From Anynet+ Device" Appears On The Screen.
200
The Anynet+ Device Won't Play.
200
Remote Control Issues
201
The Remote Control Does Not Work.
201
External Devices Cannot Be Operated With The TV Remote Control.
201
Data Service
202
Why Am I Getting Onscreen Messages When I Haven't Selected The Data Service Option?
202
How Do I Hide Data Service Messages?
202
How Do I Use The Data Service?
202
What Is An Interactive Service And How Does It Work?
202
A Message Displays "Receiving" But No Change Happens.
202
Nothing Appears On The Screen After The Data Service Is Launched.
203
What Is Blur Reduction?
203
Why Is The Data Service Closed Automatically?
203
Recording Issues
204
The Timeshift Or Recording Function Cannot Be Used.
204
Cannot Record Videos Received From An External Device Or Samsung TV Plus.
204
The "Format Device" Message Appears When The Timeshift Or Recording Function Is Used.
204
The Recorded Files On The TV Are Not Played Back On A PC.
204
Apps
205
I Cannot Find The App I Want.
205
I Launched An App, But It's In A Different Language.How Can I Change The Language?
205
The App Does Not Work Properly.Its Image Quality Is Poor.
205
The Smart Hub Home Screen Keeps Appearing Whenever You Turn On The TV.
205
Media Files
206
Some Files Are Interrupted During Playback.
206
Some Files Can't Be Played.
206
Voice Assistant Issues
207
The Microphone Is Off.
207
The Voice Commands Do Not Work Well.
207
Bixby/Alexa Answers Although I Did Not Call It.
207
I Spoke "Hi, Bixby/Alexa" But Bixby/Alexa Does Not Answer.
207
Voice Recognition Does Not Work With The Samsung Smart Remote Unlike Other Features.There Is No Response Even If The Voice Assistant Button Is Pressed.
208
During Voice Recognition, The Heavy Load Message Appears And The Function Does Not Work.
208
I Want To See Weather Information Of The Desired Area.
208
Other Issues
209
The TV Is Hot.
209
The TV Smells Like Plastic.
209
The Settings Are Lost After 5 Minutes Or Every Time The TV Is Turned Off.
209
The TV Is Tilted To The Side.
209
The Stand Is Wobbly Or Crooked.
209
I Want To Know How To Attach And Remove The TV Stand.
209
A POP (TV's Internal Banner Ad) Appears On The Screen.
210
The TV Is Making A Popping Noise.
210
The TV Is Making A Humming Noise.
210
The Software Update Over The Internet Has Failed.
210
The TV Narrates The Screen Events In Voiceover.
210
Diagnosing TV Operational Issues
211
Self Diagnosis
211
Cannot Select Broadcast Signal In Self Diagnosis.
213
Reset Smart Hub
213
Reset Picture
213
Reset Sound
213
Getting Support
214
Getting Support Through Remote Management
214
Finding The Contact Information For Service
214
Requesting Service
214
Accessibility Guidance
215
Learn Menu Screen
215
Using The Remote Control
215
Orientation Of The Samsung Smart Remote Or Remote Control
215
Description Of The Samsung Smart Remote Or Remote Control
215
Using The Accessibility Menu
217
Running The Accessibility Shortcuts Menu
217
Running The Accessibility Menu Functions Using The General Menu
217
Running The Accessibility Menu Functions Using Bixby
218
Accessibility Menu Functions
219
Using The TV With Voice Guide On
221
Changing Channel
221
Using Onscreen Number Entry Via The Samsung Smart Remote Or Remote Control
221
Changing Volume
222
Using Program Information
222
Using The Guide
223
To View A Program On Now
224
Other Options In The Guide
224
Using Schedule Viewing
226
Setting Up A Schedule Viewing
226
Cancelling A Scheduled Viewing
226
Using The Channel List
227
Recording
228
Using The Instant And Schedule Recording Options From The Guide Screen:
228
Recording The Program You Are Watching
229
Scheduling Recording From The Program Info Window
229
Changing The Recording Time
229
Viewing Recorded Programs
230
Deleting A Recorded Program
230
Using Smart Hub
231
Smart Hub
231
Using The Smart Hub Home Screen
231
Launching The EManual
233
Using Bixby
234
Running Bixby
234
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