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English 57
Troubleshooting
Problem Cause Action
There is no power
to the oven.
• If there is no power
supplied
• Check whether there is
power supplied.
The oven exterior
is too hot during
operation.
• If the oven is installed
in a place without good
ventilation
• Keep the gaps specified
in the product installation
guide.
The door cannot
be opened
properly.
• If there is food residue
stuck between the door
and product interior
• Clean the oven well and
then open the door again.
The interior light
is dim or does not
turn on.
• If the lamp turns on and
then off
• The lamp automatically
turns off after a certain
amount of time to save
power. You can turn it
on again by pressing the
oven light button.
• If the lamp is covered
by foreign matter during
cooking
• Clean the inside of the
oven and then check.
Electric shock
occurs on the
oven.
• If the power is not
properly grounded
• If you are using a socket
without grounding
• Check whether the
power supply is properly
grounded.
There is water
dripping.
• There may be water or
steam in some cases
depending on the food.
This is not a product
malfunction.
• Let the oven cool and
then wipe with a dry dish
towel.
There is steam
through a crack in
the door.
There is water
remaining in the
oven.
Problem Cause Action
The brightness
inside the oven
varies.
• The brightness changes
depending on power
output changes.
• Power output changes
during cooking are not
malfunctions, so there is
no need to worry.
Cooking is
finished, but the
cooling fan is still
running.
• The fan automatically
runs for a certain amount
of time to ventilate
inside the oven.
• This is not a product
malfunction, so there is no
need to worry.
The oven does not
heat.
• If the door is open • Close the door and restart.
• If oven controls are not
correctly set
• Refer to the chapter on
oven operation and reset
the oven.
• If the household fuse has
been blown or the circuit
breaker has been tripped.
• Replace the fuse or reset
the circuit. If it happens
repeatedly, call an
electrician.
Smoke comes out
during operation.
• During initial operation • Smoke may come from
the heater when you first
use the oven. This is not
a malfunction, and if you
run the oven 2-3 times, it
should stop happening.
• If there is food on the
heater
• Let the oven cool
sufficiently and remove
the food from the heater.
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